Gluten Free at Pollo Tropical

12 ratings

Allergen List, Lunch, Restaurant

Celiac
1 week ago
Celiac friendly

Ask them to change gloves and tell them you have allergy

Not celiac
1 month ago

Very friendly & accommodating. I notified the cashier of my allergy before placing my order. She turned around & informed the kitchen staff that they needed to wash their hands & change their gloves before preparing my meal. The food was excellent & the attention to detail was impeccable ❤👍

Celiac
4 months ago

This is always a safe option for me. Most menu items are safe and there is an allergy list online. The sauces are really yummy with maybe one or two not being safe. It is quick and easy for busy nights and the family meal has a lot of food and is reasonably priced.

Celiac
7 months ago
Celiac friendly

I have eaten here many times and never gotten sick.

Celiac
1 year ago
Not celiac friendly

The employees had no knowledge of what gluten free is. The manager said he is celiac and said the only guaranteed gluten free item on the menu is the chicken. I ordered the chicken and double order of white rice, and they put a roll on the plate. Attempting to make it gluten free, they used the same tongs for the chicken as they did for the rolls. They were very friendly and tried to correct the situation, but didn't understand gluten free and cross contamination. The Sprite was great though! 😁

Celiac
1 year ago
Not celiac friendly

if you specify you're a Celiac, make sure they realize that the roll they decide to shove in your box contains wheat! kind of pointless to order from the allergen menu when they toss a roll on top.

Celiac
1 year ago
Celiac friendly

Ordered the TropiChop bowl with chicken, white rice, black beans and tomatoes, peppers, onions and corn. Also got a side of sweet plantains and the flan. Would come again.

Celiac
1 year ago
Not celiac friendly

Staff was not knowledgeable about gluten free and the menu did not identify the gluten free dishes. May be ok if you’re not very sensitive, but it was not worth the risk for me.

Celiac
2 years ago
Celiac friendly

Delicious but they do NOT have a dedicated fryer ***

Not celiac
2 years ago

😀I love this place! Great variety with my favorites, plantains and fried yucca. The roasted chicken and ribs are awesome. Guava BBQ sauce is very tasty and enjoyable. The beef and wings have gluten 😪wish they'd change those two. See their allergen menu link. It was hard to find, too many dead links.

2 years ago
Celiac friendly

Good is good. My favorite is the white rice,black beans,and grilled chicken.

Celiac
2 years ago
Not celiac friendly

After confirming with the manager what was safe and what wasn't, they still put a dinner roll in with my food. This locations kitchen is always very messy and I worry about cc. I won't eat here anymore.

Celiac
3 years ago

They have an allergen list and appear to be knowledgeable and informed me that even though plantains and fried yucca appear to be gf on allergen list, they recycle the oil used for the fries and therefore are not safe.

3 years ago

Small tropichop rice, beans, and chicken is what I get

Celiac
3 years ago

The staff isn't very knowledgeable. You need to look online to see the allergen list. I had the lite citrus chicken salad. It was very good. Be careful of the sauces, the pineapple rum isn't GF. That is just sad for me

Celiac
3 years ago

I have celiac sprue disease and am quite sensitive. I've eaten here twice with no issues. Food is tasty. Ask for their "Nutritional Guide". With that you can piece together your own creation. I gave 4 stars because they didn't seem to have a dedicated area for preparing GF servings.

Celiac
3 years ago

Everything was great! Lots of options: chicken breast, pork, whole chicken, beans, rice (not brown), plantains, yuca, etc. They have an allergen list at the register.

Celiac
3 years ago
Not celiac friendly

I was very disappointed in this restaurant . No one was familiar with GF and could not tell me if the marinade was GF. Didn't eat there. My husband got something to go and said it was good.

Celiac
4 years ago

I never tell them I have Celiac, have never gotten a sick. I get the light TropiChop all the time. I'm not a fan of rice but since it helps my stomach resettle after contamination it's often necessary. What I love is that the light version is half rice, half lettuce. I miss the creamy cilantro sauce but nothing is tasty enough to make it worth being sick.

Celiac
4 years ago
Celiac friendly

Always a good experience here (I'm celiac). Usually go for tropichop with chicken, black beans and all the veggies! The cilantro garlic sauce is good and gf. You can view the online menu for a list of gluten free items.

4 years ago
Not celiac friendly

Workers have no clue about the safety regarding a Celiacs meal. I had to ask the cashier not once, not twice but three times to put gluten allergy on the order as well as make sure there was no bun on the plate. He just stared at me blankly and said "yeah, I know". Well if you knew you would have put it on the order when I asked three times. I got the receipt and there was nothing on there regarding gluten-free and no bun. When we got the meal there was mashed potatoes with gravy on it which is NOT gluten-free. Don't waste your time on this place!

Celiac
4 years ago

Don't have a gf menu per say but you can go off the allergen list. I let them now I have an allergy to gluten. The manager made the change their gloves and watched them closely. Have ate here twice with no problems.

4 years ago
Celiac friendly

My husband loves them! Caribbean grilled chicken is amazing!

Not celiac
4 years ago

Great food. Several items gluten free. Pork loin was confirmed gluten free by a manager. My wife (celiac) normally gets a quarter chicken with green beans or boiled yucca. Several sauces including the delicious cilantro garlic are gluten free. You always need to request "don't put a roll on my plate."

Not celiac
4 years ago

Great food. Several items gluten free. Pork loin was confirmed gluten free by a manager. My wife (celiac) normally gets a quarter chicken with green beans or boiled yucca. Several sauces including the delicious cilantro garlic are gluten free. You always need to request "don't put a roll on my plate."

Celiac
4 years ago

Most items here are GF! Check the allergen list. Personal favorite is the small pork Tropichop rice bowl with curry mustard sauce. Yum!

Celiac
5 years ago
Celiac friendly

I was having a hard time figuring out what I could eat and mentioned being gluten free. The cashier pulled out a nutritional guide that included each menu item and had a column checking off allergens. Very easy!

Celiac
5 years ago
Not celiac friendly

Had no gluten free menu and was completely unknowledgeable about any gluten free items on the menu.

Not celiac
5 years ago
Not celiac friendly

Good food at low prices. Detailed allergens list.

Celiac
6 years ago

Great selection of gluten free meals.

Gluten Free Features
  • Allergen List
Categories
  • Lunch
  • Restaurant

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