I was kind of worried that the pizza would be seriously cross-contaminated, but if you tell them “gluten allergy” they will change their gloves, use a different sauce, and cook it safely away from Gluten. They are very nice and the GF crust is the best that I’ve ever tasted. They try very hard to meet other allergies (milk free cheese). Blaze Pizza is like Chipotle in how they make the pizza, you can follow your pizza thru all of the steps and choose exactly what and how much of each topping that you want on your pizza.
The piazza wasn't that good. T g e didn't change their gloves and were not very knowledgeable about their products, as far as what us GF and what was not. When we asked to speak to the manager we waited 5 minutes with him walking back and forth in front of us, until he responded. When we asked him about his employees education on their GF products, "He said the employee just misunderstood the question." I would not recommend this establishment whether you are a Celiac or not.
They can't guarantee there's no cross contamination so if you are very sensitive it might not be the best place to go but they do take precautions to avoid as much cross contamination as possible, glove change, separate cutter, and they put the dough on an extra thing so it doesn't touch the wood slider or the areas that the other pizzas touch. The dough is pretty fantastic. Just check ahead of time that any toppings you want are gluten free as there are a few toppings that aren't
I have eaten here twice and have not had any adverse effects. Staff change gloves and seem to understand basic precautions. I will say there are inconsistencies between both visits with the precautions taken by staff. If you have a mild-moderate sensitivity you should be fine otherwise I would not suggest eating here. Lots of GF options with a GF crust that tastes decent and lots of toppings to choose from. Cream sauce and meatballs are not safe. $3 up charge for the gluten free crust.
While they do make an effort, the staff clearly needs to be better trained in cross contamination and what gluten FREE truly means. The staff knew to change their gloves but did so after touching and writing on the paper for the pizza with prior used gloves for gluten crust. I asked them to change gloves and redo. The manager stepped in and seemed to know what to do, with no rolling of the eyes or complaint. He was good about keeping things separate, changing gloves, and washing hands. At the end of the line they have a dedicated cutter and tongs for gluten free. The two places they missed: 1. They cut the pizza next to a gluten pizza and it pushed into the edge of the gluten pizza; 2. They used the same spoon to spread the red sauce on the crust as they do for all the pizzas. If you eat here, I suggest you ask for the manager to make your pizza and request fresh sauce from the cups under the counter in their fridge. The manager seems to know what he is doing but the rest of the staff doesn't, which means this is likely not safe if you have celiac.
Contamination every direction. I got very sick. Delicious but not gf safe.
absolutely unsafe, i showed up under the impression that it was celiac safe but that was far from true. There was a glove change but the staff was unaware of cross contamination and used the same gloves when it got to the oven, put it in with all of the regular pizza, then used the same spatula. They are extremely ignorant to what it means to have celiac disease. If you have celiac disease please do NOT come here. it may be different at other locations.
Gluten free crust. They switched out the sauces/spoons etc. They have an allergen list behind the counter, just ask if you have any concerns! This is a shared kitchen so contamination is possible. This celiac did not get sick though! The white specialty pizza was delicious!
Dedicated GF dough press with utensils and sauce! So far it’s best GF pizza we could find! Thin and taste amazing! They’re all trained for GF and take all precautions.
Stopped in tonight to get my favorite GF pizza. I was told that as of 6/1/19 - Blaze is no longer offering or making GF crusts. There’s supposed to be a cauliflower (yuck!) one coming but as of now, Blaze does not offer any GF options. I will be writing to corporate.
HORRIBLE experience. I've had good service at other Blaze locations, but this one is absolutely pathetic. The kid cleaning the dough press actually left flour on the surface and went to put the GF dough on it before I stopped him because I could see the flour all over it! They also put the GF silicone mats in the bin of the flour they use to dust the regular crusts! Then, the person operating the oven used the same long tool to move all of the pizzas around and used the blade of it to repeatedly touch the tops of each one. He did not do a glove change and kept touching each pizza and each paper (that the pizzas are places on) with the same gloves. I saw that he got crumbs and cheese on my order paper before my pizza was ready and he seemed confused when I pointed out that it was unacceptable. STAY AWAY.
Staff (manager) changed gloves, use dedicated utensils and took sauce from separate containers. Toppings GF except meatballs. Crust was the weak point, so list a star. Didn’t get sick and toppings delicious.
This location is not safe for Celiacs. They offer GF crust but will place it on a board loaded with flour dust, even when you mention it’s an allergy and request a glove change. They will make your pizza with fresh ingredients but it’s pointless because of using a non safe board. Other locations do a better job of avoiding cross contamination.
Grandson wanted pizza after a quick stop at Earth Fare and I thought I would not be able join in . Pleasantly surprised they had a gluten free option, staff then asked if this was a glove change , I stated yes as I am celiac. They had a separate space for dough prep and a mat to place GF pizza on in oven. I had no reaction after dining and will return for sure. Just happy to know there are options for us who Gluten Free is not a lifestyle choice but a necessity, as it is hard when you sense at restaurants that they have an attitude less than serious about GF as related to Celiac due to the trendy GF , Vegan lifestyle of some.
Holy Pizza!!! I love this place. The person helping me knew exactly what to do when I said celiac. The gloves came flying off, brand new ones put on and we were off. The crust was the best I’ve had yet. Fresh ingredients for toppings. They had a chart out to share with me what toppings I could have. I was so excited the sausage was GF! I had a red sauce, sausage, mushroom, and roasted garlic pizza and it was amazing. I can’t wait to come back.
Very knowledgeable. They were awesome walked me through everything. A Separate worked prepared my food . Best crust and gluten free pizza I have ever had
Make sure you watch them make your pizza if you are ordering GF. I ordered online and left with the pizza. They had made a gluten pizza even though the receipt that came with the box said gluten free. Big mistake!
The best gluten free pizza I ever had!
Pizzas are not prepared in a separate area. Same toppings are used after they've already handled regular crusts. The risk of cross-contamination was too high. Had to walk away.
They did have the gf dough in a seperate container and used a special dough press. It was actually put on a special piece of cardboard and everyone changed their gloves. The only cross contamination risk was the ingredients themselves but I felt fine afterwards.
I have tried their gluten free pizza twice. It was not good at all. Tastes like plastic and I’m sad because was looking for something quick and gluten free. Perhaps they will improve the recipe? A GF cauliflower crust would be nice to have if you are listening!
The staff is so so professional when it comes to gluten free safety. They make sure to change gloves, have a separate sauce just for gluten free pizzas, a tray so the dough doesn’t touch any surface, and a clean pizza slicer. There is no separate oven to cook the pizza in if you’re really paranoid, but it’s on a tray so there shouldn’t be any cross contamination.
The staff was super helpful about making sure my pizza was gluten free. They carefully cleaned the prep area and prepared my pizza on a special mat so it did not touch the oven. Every employee was super kind and understanding. I never felt like a burden at all! Since it is a pizza shop, there is the possibility of cross-contamination with flour in the air. However, they took every possible step to minimize the risk!
Staff changed gloves and has designated "gluten free mats" to put gluten free pizzas on in the oven, to reduce the chance of cross contamination with gluten pizzas. Only 2 toppings were not gluten free. I had a loaded pizza and it was quick too. It was delicious!!! And I didn't get sick. Now I only wish there were more of these around!!
Over time, I noticed I was getting sick after eating here. The last time I went, I noticed they picked up the GF pizza to check the bottom... using the same spatula they use on all the other pizzas in the oven, defeating the purpose of the GF pizza being cooked on it own pan.
I've had celiac for 12 years and tasted a lot of GF pizza and this is definitely in the top half of taste. The thin crust has a great taste and doesnt taste like a normal frozen pizza that many places use. I thoroughly enjoyed it and would recommend to all. Fairly priced as well.
I eat here all the time with no problems. They ask you to specify if it’s a gluten allergy or preference and they put the GF crust on a silicone mat to cook separately. They even use separate utensils and sauce buckets. Love it for a quick meal.
This is a pizza "bar" type restaurant in which the pizzas are topped on the line and then cooked and brought to the table. The staff was not at all knowledgeable about GF beyond the fact that they had a GF crust. Could not answer questions such as which toppings were GF (particularly the meats which can frequently contain gluten). When we asked how they avoid cross contact with the toppings, the staff member did not understand what we were asking and explained their process for topping pizzas. When we looked over and observed the sauce ladle being used to smooth on the sauce for a regular pizza, we knew this was not the place for us.
Tasty pizza but watching it being prepared made the cross contamination risk pretty apparent. They try keeping the dough separate, but the sauce and toppings are all shared, so I wouldn't consider it worth the risk. Didn't feel great afterwards.
I agree with the other review, this may be my fav GF pizza in Jax! The ingredient choices are amazing, love the pesto sauce. The crust is crispy not floppy and greasy and they never skimp on my ingredients. The pizzas are done quickly every time we order and the online ordering is great!
Even though the pizza crust itself is gf all of the toppings are contaminated from unsafe handling. No one would get fresh toppings from the back or try to accommodate safe handling practices for someone celiac. Just told me not to eat here if I’m sensitive. I felt like they were uncaring and couldn’t be bothered to help.
The server changed gloves before preparing my gluten free pizza. They also had dairy free cheese. This was the best pizza I’ve had in a while and I can highly recommend. They didn’t have a separate prep area so perhaps check if you’re highly sensitive to cross contamination.
They have really good pizza for a reasonable price. They use glove changes and keep all of their equipment separate and use separate sauces to prevent cross contamination. They place a special mat under the dough so it doesn't get contaminated in the oven.
Major cross contamination! Both my daughter and I got sick after eating there last night. Super busy on a Friday night and everything looked like a mess. Food containers all had stuffed mixed in from other containers. Saw bacon that fell into veggies. Should have left, but was super hungry and took our chances. The previous time we were both fine, so I guess it depends on how busy they are.
I really like their GF Pizza. Very thin and crisp. If you top with watery ingredients, like tomato slices, the crust will be soggy. They also have charred brussel sprouts for topping. They will each do a glove change for each pie as it works down the line. Also, they will get a clean “red handled” cutter (indicates GF) to slice your pie. All you have to do is ask.
You must watch carefully BUT I eat there every Friday night with NO issues (pizza night in our house) they use special sauce, glove change (you need to ask for)they cook it on a special matt and the dough comes from its own machine (where i live, not all do i guess) the mat lets the person on the end know its GF so they use a special pizza cutter. As long as you are paying attention as well there should be no problems