Everything was amazing about this place other than the fact it was a bit pricey. Staff was VERY knowledgeable and understanding and food was great. Best meal I’ve had I a while.
very good food but is very pricey. i love their gf calamari. :) Weve come a few times. im allergic to soy also. one time the risotto bothered me but another time I was ok. always tastes great
Excellent for my very contamination sensitive gluten free boyfriend. The owner is celiac too and you can tell. The waiters are clearly trained, they confirm specific kitchen utensils, grilling area, and frier specifically for celiacs.
Great place for a celiac! The waitress was great about handling allergies and my food was brought out separately. On the higher end of the price range but with so many options of food to choose from and the special care they take its worth it.
This is apparently our second time going to this restaurant. We actually didn't remember going there the first time, until we saw a previous review we had left on a different website - both of these occasions were while traveling. To put it simply, they don't disappoint. I have Celiac and thus must eat gluten free - not because it's the "cool" thing to do, but because I'll get sick otherwise. First, the restaurant is VERY accommodating. They have LOTS of options for appetizers, entrees, and desserts. One of the best out there. Additionally, our server tonight was Eric (Erik?). He was Very good. He was extremely knowledgeable of the menu and Celiac/gluten free dining needs. He was able to explain and suggest dinner options like he wrote the menu himself. He even suggested I try a combination of risotto and sauce that I would not have tried otherwise, but at his suggestion, it was delicious!! Kudos to Eric. Kudos to Burtons. If in the area again, we will certainly return!
Update: We ate here again tonight and our service was even better than last time! Our server, Eric, was excellent and very knowledgeable about gf. He explained the processes at Burton’s for ensuring gf every time and was so accommodating to us. We felt very safe eating here and our food was wonderful. We shared the steak kabobs (menu special) and the California chicken sandwich. We also tried the torte again and had the ‘trio’ which consisted of chocolate cake, mascarpone cheesecake with blueberry compote, and a berry cheesecake. Each came in a little single-serve jar. The experience was excellent and definitely safe for celiac!! Original review: Boyfriend had swordfish risotto and I had a steak sandwich. Meal was good but the dessert is where it's at!! We had the chocolate torte with raspberry sauce and ice cream and also the pecan praline tart (?) which was warmed and deliciously smothered in caramel, served with ice cream. We would go back for the dessert alone!
I had forgotten about this place when we got here. After a 20 min search online under hangry conditions, I finally came across Burtons again. I was SO RELIEVED! They really are a rare treat. The manager prepared my meals and brought them to me. They take every precaution to keep you safe and fed well. I can't say enough good about their food and service!
Staff asks right away if there are food allergies. You get a special plate and manager brings food with gloves.
Best service since diagnosis of celiac. Asked about allergies from the host to the server and beyond. Had my first gluten free crab cake that wasn't like eating sandy crab. Highly recommend.
Staff were very knowledgeable. Gluten free menu was extensive and delicious!
We were told that one of the founders of this restaurant has Celiac Disease, which explains a lot about their our great experience. There are only 3 or 4 items on the large menu that can not be made gluten free. They have a separate fryer and take great care to avoid cross contamination in the rest of the kitchen as well. Gluten free food was even delivered by a different server. The food was fantastic. The Buffalo Chicken dip is amazing. We ordered a second. My daughter was able to eat gluten free fried calamari for the first time. She also had a half order of risotto- which was the size of a full serving compared to other restaurants. She was served gluten free rolls for the bread service- a first for us. She also loved the gluten free chocolate torte for desert. She was so happy! She had more food choices here than at any restaurant she has been to since she was diagnosed with Celiac. We are in the area on vacation and we're so impressed by the restaurant, and lengthy list of options, that we plan to go back today before we leave town! I just don't think you can go wrong with this choice!
Amazing dinner. Clearly marked menu. The meal comes on square plates so that you know it is gluten free. You will enjoy your experience.
We were extremely impressed with the precautions taken at Burtons Grill to ensure our daughter received a completely Celiac friendly, gluten-free meal. The waiters are very well informed and knowledgeable about celiac disease, and the manager herself brought our daughter's dish to the table separately and then explained that all gluten-free dishes are served on square plates as an added precaution. Food was tasty, too!
I was SOOO excited to eat here again. We were last at this location about a month ago (after eating at the one in VA Beach years ago), and while they're a bit pricey, the food was amazing and left me craving more. Well, this time was not the same experience. We have been repeatedly told that they 'take food allergies very seriously' (and the waiter for another table used same words this time too- not our waiter though). The service was awful. We got dirty cups, with 1 refill after sitting in heat on patio (would have brought it up to server, but couldn't find him). Non GF rolls brought to table and as an after thought, a GF one was offered. It made it to table right before food showed up. All food was run together, and while we noticed the plate shape was different, we were previously educated that only managers run 'food allergy' plates and they NEVER come out with other food. Not the case with this order. I was going to mention it, but I was hot and hungry, and our waiter disappeared, so we started digging in. Thats when we discovered that 'medium well'- even with a "no pink" center explaination from the hubby, got me a hamburger that was mostly 'medium', with some parts 'medium rare', and the staff agreed. (not my waiter at time, bc he never showed back up- my fam was almost DONE eating when I flagged down a different server and explained what happened). They did offer to make it right by bringing soup or a salad, something quick so I could finish up eating with my fam, but I ordered a burger bc I wanted actual food. And to top it off, idk if it's the roll, the fries or the tiny bit of burger I ate, but something glutened me. SO very disppointed. I was so happy to have found an amazing place, that took great strides to ensure the most 'allergy friendly' food possible, but after the cruddy service and the "we're gonna discount your food off the bill"- uh, no joke. We still paid $50 for 1 adult, 2 kids and I got to go home hungry. We won't be making that mistake again.
We were visiting Charlottesville for the day and first went to the historic mall thinking it would be a good place to find dinner but then left and drove to Burton's Grill because of the high ratings on TripAdvisor and on Find Me Gluten Free. Our waitress, Diamond, was awesome. Two of the four of us are gluten free and they wanted friend pickles after seeing them on the gluten free menu on a sandwich. Diamond said no problem and had some made for us as an appetizer. Everyone's food was good. Between is we had the short+rib grilled cheese sandwich, the California chicken sandwich (GF bun), maple chicken sandwich (GF bun), and salmon with slaw. Nobody was disappointed. Diamond even brought out GF Udi's rolls for the two that are GF (in addition to the normal bread/pesto plate). Wish this chain was up in Michigan!
The Cobb salad I ordered was Celiac safe, however it was VERY small and was mainly lettuce. Would not eat here because the portions were very small and the prices were expensive for what you get
If there were more stars I would give even more!! Gluten free menu is plentiful and varied with every item amazing! Staff VERY well versed in all GF needs and very pleasant and helpful. Dedicated cooking areas, fryers etc. even many GF desserts to choose from!! Best we've ever found!! Don't miss it!
Best celiac-friendly restaurant in the area!
even brought us a GF roll before dinner!
As soon as we came in they asked if anyone needed a gluten sensitive menu (awesome) and the waitress also asked immediately if anyone had an allergies. I had the tacos and fries from a dedicated fryer! Awesome. I have celiac.
Really good food. I didn't have any issues with cross contamination. The waitress made me feel very comfortable eating there. One of the owners has celiac disease.
Burtons Grill is the safest place to dine in Charlottesville for people who have Celiac Disease. The staff prepares food in a separate kitchen, uses dedicated fryers, and serves gluten-sensitive food on square plates. (All other food is served on round plates.) The menu is extensive and the service is always pleasant.
I have celiac and have never had a problem dining here. The staff is incredibly kind and friendly and are very conscious of allergies, with the kitchen never failing to serve a delicious meal that is also safe to eat. My recommendation however is to stay very alert, if you are brought your order on a circle plate instead of a square, then there was a mix up and you should alert the server to it. Overall 10/10 I'm a Burton's regular and always enjoy the night's that I choose to eat here.
Delicious food that we keep coming back to, but I have experienced cross contamination. It's best to eat here at slower times. I've only ever gotten sick at popular times. Considering the lack of celiac friendly dining in Charlottesville, this is a good choice for lunch or dinner.
had chicken sanbwich. The chicken was tough and dry. The sandwhich was flavorless and the fries were soggy.
Great gf menu with many choices. They even make a gluten & dairy free risotto! My wife is very sensitive....we ate here twice with no issues. You will love this place!
Went there for graduation dinner. Awesome menu and very knowledgeable about celiac disease and how to handle food. First time I have eaten out without fear in a long time. Will be back.
black bean burger was delicious. the restaurant is gluten free by default for all of their offerings. if you want pasta or bread they have gluten free options also
Such a huge GF menu I didn't know what to choose. Onion straws! Everything was delicious. I will be back and seeking other locations.
Excellent!! Very knowledgeable about gluten and all kinds of allergies. We need more restaurants like this!!! And....delicious food!
Great food, service and menu!
Burton's is great! They have a comprehensive gluten sensitive menu with a lot of great options plus many of the failure specials are made gluten sensitive friendly. They also have an excellent kids menu with lots of fruit and veggie choices for sides. They are a "from scratch"kitchen and are able to accommodate food allergies and sensitivities. Staff is excellent too!
Easily the BEST GF restaurant within 100 miles. My wife and I are frequent fliers here and they are always on point. Very warm, caring, and considerate staff. We go here all the time.
The only place that has ever asked if we had allergen issues when we walked in the door. They make it their business to take good care of those sensitive to gluten as well as other allergens. They have a great gluten free menu with lots of options. This may be the best gluten free restaurant ever.
love burtons. the gluten free fish and chips gets an A+.
I love this place. It has so many choices for Gluten Sensitive people. They really take care of you here.
Amazing service and fantastic food! My husband has celiacs (corn and gluten) and I have issues with onions and garlic. They worked around all of it! So amazing!
atmosphere, great food and didn't get sick! what more can you ask for? answer to a Celiac's prayer! wish we had this place at home!!!!
Amazing! My husband had the Steak Fritas and I had the market catch risotto. they were both very good. the menu had 20+ gluten free options. When we sat down we were asked if we had any allergies. I felt very safe eating here.
Totally wonderful! the GF menu is large and everything at our table was great. I had a view of the kitchen and saw a chef remove a plate that had just been put up for service. He called another chef over and the dish was reworked. I was impressed by that. All GF meals are served on square plates so not a problem identifying your order from a nonGF at your table. This is a GEM.
Everything here is gf or can be made gf. By far the best gf restaurant around.
I had a great experience at Burton's. The owner of the chain has celiac disease and one of the other executives has a shrimp allergy. They are well versed in cross-contact and will answer any of your questions, so you can decide if you feel comfortable eating there. The restaurant also has a dedicated fryer. The french fries were one of my favorite parts of the meal! At the table next to us, we overheard the ladies surprised to find out that their dessert (using GF flours and all) was gluten free. While there is gluten in the kitchen, they do prepare many menu items that would naturally have gluten without it, so there are many options for those with celiac disease. I would definitely dine here again. Full Review: http://gflife247.com/2014/11/28/burtons-grill/
The best in the world must have again !!!
Outstanding for gf and other allergies. They told me the founder was a Celiac and he developed the restaurant around allergies. Dedicated fryers, breading. Food was so good we made it a point to visit twice. Highly recommended.
Absolutely amazing! Right off the waitress asked our table about any food intolerances, and upon telling her my gluten intolerance she went and got a modified gluten-sfree menu that was very helpful with knowing what I could get (no guessing what was and was not gluten free, which was nice, especially since I'm somewhat new at this). Also, my dish was incredible with sophisticated but delicious flavors. Definitely recommend to anyone with a food intolerance that want truly remarkable food and a great experience!
Loved Burtons Grill. Visited with family on July 5th, food was awesome, wait staff very knowledgeable of gluten free and helping me choose my meal. Very surprised to learn two in our group ( who do not require gluten free) but their meals were gluten free so I could taste the meals. The two family members had no complaints with their meals. Great experience, would recommend to others and have via Facebook.
This Celiac approves!!! Fabulous GLUTEN FREE food handled properly. Large selection. Knowledgeable staff. I even got a gluten free roll before my meal. I cannot tell you the last time I had a roll in a restaurant!
Fantastic gluten free calamari. Nice selection of menu items.
By far, the best restaurant I have been to since going gluten free. This restaurant has a thorough understanding of gluten free foods and cross contamination. The establishment is nice and looks upscale, but we were wearing jeans and nice sweatshirts and were still treated very well. If you are gluten free this restaurant is a must! We will be back!
Great food they get Celiacs needs!
Excellent food with a number of choices. Our waiter asked if anyone had any food restrictions or allergies right when introducing himself. My daughter was diagnosed with Celiac about 6 months ago, and is still struggling with being awkward around identifying it when we are out. This made her feel very comfortable
Excellent gluten free menu with many options. When my niece ordered an appetizer "for the table," I was impressed that the server asked if we would like it made gluten free too! My family said yes so I could share it too, and it was excellent! Wonderful service and wonderful food!
From the second you arrive you are in gluten safe zone. They ask if you want gluten free menu. When you go to order they ask if there are allergies and explain they are an allergy safe restaurant. When you say celiac and order they say your order will be on square plate and delivered by a manager to know your food is safe. And the food is yummy! Cauliflower and zuchinini appetizers are so yummy. Fryers are all gf can’t wait to come back.
Fantastic experience- perfect for gluten free/allergy friendly dining without feeling awkward/uncomfortable- perfect for business meals or dating- the new Burton's in Shrewsbury knocks it out of the park with a great atmosphere and excellent service. Variety of menu options with a from scratch kitchen that can handle almost any request- they also have a dedicated gluten free fryer so sweet potato fries are a tasty and safe option!!!
Burton's is the best GF friendly restaurant in CT. Just about everything on the menu can come GF. The staff is very knowledgeable and GF orders come on a square plate, while non-GF gets a round plate. The fried calamari is my favorite, but you can't go wrong with anything on the menu.
Well that sucked. Read the reviews here. Asked for a manager beforehand. Eric/alex the manager said absolutely safe here. I explained this is a serious disease. I will react to cross contamination. He assured me he would take care of it. Sat down, waitress came over said you have an allergy I said well yes I guess it’s celiac disease and need to take extra precaution with cross contamination. She left the table and sent another waiter over. Don’t worry we have this this is Burton grill. Ok great I’ll have a Tito’s no lime with sparking bottle water. Glass arrives with lime. Can we have a glass for our water. Sure thing. Would you like to order now. Sure, I’m going to make this easy I say, I’ll have the MLT burger, with out broccoli is there anything else I can have with that. Oh yes he says there are only 3 things here you can’t have. You can have all the fries. Really I say none of them have been cooked in the same fryer as gluten foods. No not at all you can eat any of them. Wow that’s great. 40 minutes later our food arrives, ( still no water) a burned burger with broccoli. At that point I said are you kidding if you can’t get a no lime correct, not bring a water glass, and put broccoli instead of fries I’m thinking you can’t prevent cross contamination. No trust that you can get this right and I won’t be sick for two weeks. If you can’t do it just say you can’t do it. Headed back to my hotel to eat my safe food. And share this review with my celiac group that reaches over 800 people. Shame on you Burton Grill Shame on the waitress, the waiter and the manager for not doing their job to make sure the plate was safe.
Just opened last week and seems like a really good option and, best of all, got carryout last night and didn't get glutened! They have an allergy prep area, a manager handles allergy food, and a dedicated fryer. They also have some Paleo and vegetarian options. I had the knife and fork burger and a few bites of my husband's risotto and had no problem!
Went to Burtons for the first time while visiting my daughter in Charlotte! I was so impressed with their GF offerings and how knowledgeable everyone was there. I didn't feel embarrassed to ask for GF like I do at other restaurants! My chicken sandwich was delicious and I was quite surprised with how good the bun was. Even my daughter who tried it liked it! Will be back!
Superb establishment for gluten-free food consumption. The hostess offered a gluten-free menu without me having to ask. A few gluten-free items that stood out to me on the menu include: CRAB CAKES, bread before the meal, General Tso’s chicken, and calamari. 10/10 would recommend, great environment and even better food.
My absolute favorite GF restaurant. The food is always amazing. So many GF options virtually everything on the regular menu is offered in a GF version. Staff is super careful about keeping your good GF. A manager usually brings the GF good out separately so you knows it’s GF.
LOVE this place. Before even leaving the hostess stand, as they were grabbing menus to take us to our table they asked in a friendly way "would anyone like a gluten free menu" without any prompts. Wow!!! They also cater very similarly to other allergens and eating styles. The menu its self was jam-packed with awesome options that were GF (it wasn't a ton different from the regular menu). The waiters seemed very well educated to answer concerns, and my coworker that had a fish allergy - he was able to calm her fears! All allergen/special orders like GF come out specifically from a manager (be understanding, your food may come a minute or two later.... safety is more important here... dont complain!!!). Food was awesome, very awesome! No problems, no concerns. Worth every penny, and the experience was so awesome. Probably my favorite local spot right now.
I’ve been eating at Burton’s since being diagnosed Celiac 4 years ago and never had to worry. This was my first visit to this location. I informed my server of my need for gluten free and my burger was brought out on a square plate ( which is how Burton’s identifies allergy plates). I was suspicious of the bun and had my non Celiac partner try it who confirmed it was not gluten free. We sent it back and the manager who brought out my meal apologized profusely but for a restaurant praising itself on allergy accommodation this is an alarming mixup especially since it appears the last reviewer had the same problem. I’m lucky we caught this before I ate it and got sick but this definitely erodes my confidence.
100% celiac friendly. Hostess asked us if we needed a gluten free menu (my husband has celiac) before we even had to ask. Loads of delicious gluten free options. Wait staff is very knowledgeable. My husband always has to worry about cross contamination and he had no issues.
This place is supposed to be the gold standard for celiacs but I’m not sure. We told the waitress at least 5 times that our son had celiac and his order needed to be GF. She repeated it back to us. Yet when his burger came out, it was not on a GF bun. They apologized profusely (although didn’t credit his meal). Anyway, the lesson is, if you have celiac you always have to be vigilant.
I had previously reviewed this location and given it five stars based on multiple visits all with great food and service as well as super safe for celiacs. Unfortunately my last visit was a totally different experience. When we ordered appetizers the server told me that I could eat the spring rolls even though they would not be on a square plate because almost everything the restaurant makes is naturally gluten free. I told the server that the spring rolls are not gluten free. Luckily I knew that but another patron might not have known. The three of us ordered the haddock with the crab topping. Mine was ordered gluten free and served to me on a square plate by the server. All the meals looked the same although the other two were not gluten free and the topping was not gluten free. I do not know if the wrong fish may have been put on my plate or if mine was just not made gluten free. I also had calamari and pumpkin brûlée both of which I was told are gluten free no matter who orders it. Based on how sick I got I don't believe it was a case of cross contamination. I feel like I was served gluten. I did talk to a couple Managers last week but they were not able to determine what happened. I know we always take a chance when we go out to eat but I had always considered this place to be my safe place. It was my favorite restaurant and we would drive an hour so I could eat here. I have not eaten out since and right now I am reluctant to do so. This is a restaurant that I know does take allergies seriously but they definitely had an off night the night I visited.
Shortly after you walk in the front door, they introduce themselves as specializing in food allergies, and support that statement throughout the meal. Fabulous selections cocktails, appetizers, entrees, and desserts. DEDICATED FRYOLATOR FOR FRENCH FRIES! We have eaten there several times with no issues. Recommend it highly.
GF menu and all allergy meals brought out by the kitchen manager. They come out and talk to you and cook it on different areas in the kitchen. The plates are diff sized so you know there is no mix up in any way. They made custom dishes of stuff that wasn't on the menu. COMPLETELY SAFE.
What a great place. Just opened but they seem to have their act together. We had the maple chicken sandwich on an Udi’s bun & shared the chicken risotto. My step-son ordered steak off the kids menu which they made sure was gluten free. Very happy with the service & nice ambiance. 👏👏👏👏👏
Our first time here. I have celiac and I was so excited to try it out from the reviews. I got the crab cakes and Sangria mimosa, so good. My husband got a burger from the regular menu and said it was the best burger he ever had. We will definitely be back. Our waiter was very knowledgeable about gluten sensitivity. The manager even brings out the gluten free order to your table. It is a more pricey restaurant but so worth it to be gluten free. Definitely a date night atmosphere.....
Burton's Grill really knows how to do gluten free safe for celiacs. I've eaten at another location multiple times never having a problem. The food and service at the Shrewsbury location were excellent. They lost a star because they have chosen to not offer complementary bread with herb butter at new locations. Although I was so excited that there was going to be a location closer to my home, the lack of their delicious bread will keep me from returning.
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm