The Cheesecake Factory

I got a spicey alfredo pasta that was supposedly gluten free. They put tortilla chip strips on the top that I suspect were not as I am extremely itchy now. Furthermore the sauce was just spicey with zero creme or parmessean. Definitely not an alfredo. Drinks were also tiny. I won't be back to a cheese cake factory.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Was told a menu item was gluten free but when I reordered it on my next visit I was told it was not. This leaves very little trust on their knowledge of the GFmenu selections

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I called and the manager said yes they had a dedicated gf fryer. But, it had been "accidentally" glutened by an employee just shortly before we arrived, 15 minutes later???? I am coughing which is a tell for me being glutened. I would give zero stars if I could. I regret not checking Yelp before going to this establishment.

The first server barked at me when I asked about gluten-free. He was so rude that we asked to be re-seated. Our next server had zero, zip, no effs to give. She had no sense of urgency. We has to ask twice to get waters which were never refilled. We watched her be as completely disinterested in all the table around as, as she was with us. My husband's pasta was lukewarm and my steak was medium well when I asked for the rare side of medium rare. It took probably 25 minutes for my steak to be refired and we had to flag down said server and ask her to go check on it. She knew there was a problem and that there was a refire. We watched her do three other things before she went to check on my steak. I told them to cook it rare in the re-fire since it came out so over cooked before. It came out on the medium side of medium rare the second time, but there was still some pink in it and we had waited so long at this point and the service was so bad we just wanted to get it over with and get out of there. I had questioned a manager in a maroon dress shirt as to what time the re-fire had been put in bc it was 3:35pm when I finally got the second steak. He never returned to tell me and didn't even offer a discount on a drink or our app as an apology. We were seated the first time just past 2:30pm. We put in our did right away when we were reseated bc we knew that we wanted. We used to live near here and my husband wanted his favorite dish he used to get. Not worth the $100 price tag on our lunch. We had 1 appetizer, 1 drink, 1 cola and two entrees. Biggest waste of $100 we spent in a very long time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Offers outdoor seating

They have a large gluten free section that is safe and tasty

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent