Chuy's

3.0 stars 3.0 out of 5 4 ratings
$Tex-Mex, Late Night, Mexican + 2 more
50% of 4 votes say it's Celiac friendly

104 Oxmoor Ct, Louisville, KY 40222 Directions

(502) 327-3033
  • User profile picture thumbnail
    1 rating Not celiac friendly
    July 06, 2016

    The only been thing they could guarantee being gluten free was their house salad, and that was discussing.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    July 18, 2015

    They haven't changed their menu in 5 years. Great if you are GF and a vegetarian. Otherwise most limiting Mexican restaurant ever!

  • User profile picture thumbnail
    Celiac
    5 rating
    May 11, 2014

    Manager very helpful and knowledgeable. They are more GF friendly at this Chuys than other locations. Chips, rice, shredded chicken, ranchero sauce, jalapeño dip (served with chips), salsa, beans all GF.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    March 30, 2014

    Also has a Dairy Free Menu. Claim possible cross-contamination, as no dedicated GF kitchen area.

  • User profile picture thumbnail
    5 rating
    October 27, 2017

    1035 Parkside Main St, Cary, NC 27519

    Chips are fried in a separate fryer and are delicious! Menu options are limited but I got soft tacos and they were good. The crispy taco option isn't gluten-free but the rice and beans are. Fun place to go with friends!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    October 13, 2017

    170 S Orlando Ave, Winter Park, FL 32789

    HORRIBLE EXPERIENCE Have been wanting to try since they opened. Granted it was Friday night, but waitress took drinks order, asked if they had a GF menu was told “no- I’ll try to find someone to help you if someone’s not too busy”. Waited for 15 minutes for no one to even acknowledge us. Very poor service!

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    October 13, 2017

    5501 Legend Lake Pkwy, Waco, TX 76712

    The staff did not even try to help me find something gluten free. We ended up leaving the restaurant. Very disappointed because so many locals suggested we eat there. The queso isn’t even gluten free!!! What kind of Satan’s den is that?!?

  • User profile picture thumbnail
    1 rating Not celiac friendly
    October 09, 2017

    2320 North Interstate Highway 35, Round Rock, TX 78681

    Nothing is gluten free except the dinner salad. The corn and flour tortillas are hand made in the same area and have cross contamination. The chicken is marinated in beer. The chips are fried in the same oil as flour products.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    September 24, 2017

    4154 Seward St, Columbus, OH 43219

    I spoke to the chef that assured me the only Celiac safe item was a plain side salad. Chips are cooked in shared oil. The margaritas were super yummy though!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    September 23, 2017

    4731 Brad McNeer Pkwy, Midlothian, VA 23112

    My server was less than helpful. I was told what I ordered would be prepared gluten free. I ordered a veggie enchilada (corn tortilla) with no sides, no sauce. It came with the unsafe sides running into the allegedly safe part of my food. You could tell they just didn't get it. Very disappointed seeing as reviews from 9-11 months ago were positive.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    September 09, 2017

    209 W 46th Terrace, Kansas City, MO 64112

    Second time and all good. Will be BACK.

  • User profile picture thumbnail
    1 rating
    September 04, 2017

    2320 North Interstate Highway 35, Round Rock, TX 78681

    Queso no bueno. Contains gluten.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    September 03, 2017

    3408 N Central Expy, Plano, TX 75074

    We normally eat fajitas, making sure the meat is not marinated in soy sauce. To date all Mexican restaurants have accommodated us. Chuy's marinates all meat in beer! We also eat no flour of any kind, so enchiladas are not an option for us. The manager brought us the gluten-free menu and said everything would be cross contaminated so if we were celiac, he didn't recommend us eating here. Literally the only things we could eat on the Chuy's "gluten free" menu were refried beans and lettuce. We had some good margaritas and left without eating.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    September 01, 2017

    3061 Mallory Ln, Franklin, TN 37067

    Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.

  • User profile picture thumbnail
    1 rating
    August 16, 2017

    170 S Orlando Ave, Winter Park, FL 32789

    There is nothing on their menu that is gluten-free. The manager I talked to was uneducated on gluten allergy. He actually told me that he didn't think there could very much gluten contamination danger in foods fried in communal oil. Beware!

  • User profile picture thumbnail
    Celiac
    5 rating
    July 14, 2017

    16001 Chenal Pkwy, Little Rock, AR 72211

    I eat here all the time. I get the veggie enchiladas with the boom boom sauce and I have never had any issues. My Service Dog checks it for gluten and has never alerted to the veggie enchiladas.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    June 17, 2017

    8123 International Dr, Orlando, FL 32819

    We called ahead (to the Winter Park location, but I can't figure out how to delete the review on this location, although their menus are the same I believe so I would still avoid) because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    June 17, 2017

    170 S Orlando Ave, Winter Park, FL 32789

    We called ahead because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    May 14, 2017

    30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

    No, no, no. Do NOT eat here unless you want yo get sick.

  • User profile picture thumbnail
    Celiac
    1 rating
    April 13, 2017

    3408 N Central Expy, Plano, TX 75074

    We called ahead to ask about Gluten-free options, and were told we could eat many things. Upon arrival, the manager said we could only have lettuce and unmarinated chicken breast. We had to walk out, since there was nothing for us to eat! How infuriating!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    March 22, 2017

    2320 North Interstate Highway 35, Round Rock, TX 78681

    Only option is salad with roasted chicken. There are no gf chips, tortillas, or basically anything I was told.

  • User profile picture thumbnail
    Celiac
    1 rating
    March 15, 2017

    4731 Brad McNeer Pkwy, Midlothian, VA 23112

    The food was cold and what came with it wasn't listed and if I had known I could of said no beans. And the waiter didn't seem to understand the concept of gluten free!

  • User profile picture thumbnail
    Celiac
    1 rating
    March 11, 2017

    3408 N Central Expy, Plano, TX 75074

    Regardless of food prep they dust the chips with flour. Stay away!

  • User profile picture thumbnail
    2 rating Not celiac friendly
    March 03, 2017

    5935 S Broadway Ave, Tyler, TX 75703

    They've obviously changed their menu since the last reviewer was in. The chips cannot be GF and basically you can get a vegetarian taco or vegan taco/enchilada plate. No sauces or rice and food is prepared in a common area so cross contamination is a risk

  • User profile picture thumbnail
    1 rating
    February 21, 2017

    30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

    Not a gluten free place. Chips are not safe to eat :( I still end up going to have a few drinks with friends.

  • User profile picture thumbnail
    Celiac
    1 rating
    December 29, 2016

    16001 Chenal Pkwy, Little Rock, AR 72211

    The manager actually told me to avoid it because the kitchen is full of flour! Don't risk it!

  • User profile picture thumbnail
    5 rating
    December 27, 2016

    5935 S Broadway Ave, Tyler, TX 75703

    they special baked our tortilla chips, so there would be no cross contamination! lots of gluten free options on their menu

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    December 18, 2016

    4731 Brad McNeer Pkwy, Midlothian, VA 23112

    They do not have a designated gluten free menu but our server Kyle and the Kitchen Manager went out there way to accommodate. The food was delicious, I would definitely recommend!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    December 16, 2016

    4020 Market at North Hills St, Raleigh, NC 27609

    terrible service. no gf menu. not many options.

  • User profile picture thumbnail
    3 rating
    November 21, 2016

    4154 Seward St, Columbus, OH 43219

    Waiter and manager were very nice. But they said their tortilla chips are made in a shared fryer. Also, their corn tortillas are made on the same surface as their flour tortillas. So if you have celiac or are concerned about cross contamination, the choices are limited. I had tortilla soup without the tortilla strips on top, which was very good but I left a bit hungry. Salads are options, too. Based on the previous review, I was excited for their corn tortillas, so I was kind of disappointed I couldn't try them. :(

  • User profile picture thumbnail
    5 rating Celiac friendly
    October 02, 2016

    4731 Brad McNeer Pkwy, Midlothian, VA 23112

    I am a celiac and the staff at Chuys is on point! I have been eating at this restaurant for 7 months and I have never gotten sick from their food. Many of their items can be made gluten free, and many of the waiters/waitresses are knowledgeable, and can facilitate your needs. I can't soy, rice, and cheese, but they can several items on their menu to pick from that can be trailered to your liking. Dont be shy, try them out. Explain your needs and go from there! I can't thank the staff, and managers enough for the great service and food they provide!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    October 01, 2016

    8123 International Dr, Orlando, FL 32819

    While the food is probably delicious it is not gluten free friendly at all. I had an extremely hard time finding anything I could eat. If you have celiac disease stay far away.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    September 07, 2016

    163 Opry Mills Dr, Nashville, TN 37214

    Very little for gf choices, especially anything with a meat component. Ended up with a cheese quesadilla . Server didn't really seem to care

  • User profile picture thumbnail
    2 rating Not celiac friendly
    September 03, 2016

    163 Opry Mills Dr, Nashville, TN 37214

    Really hard to avoid cross contamination at Chuy's. Their best dishes cannot be made GF.

  • User profile picture thumbnail
    Celiac
    5 rating
    August 25, 2016

    4001 Bagpiper Way #199, Arlington, TX 76018

    I always get fajitas! If you tell them you need gluten free they will make you corn tortillas separate from other flours!

  • User profile picture thumbnail
    3 rating
    August 09, 2016

    8123 International Dr, Orlando, FL 32819

    Chef was very helpful in explaining what was gluten free/contaminated. I ended up getting fajitas without rice and with plain (not marinated) chicken. I opted for the soft corn tortillas even though they are cooked on the same surface as flour and did not have a reaction. (I have celiac disease)

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    July 28, 2016

    Austin Landing, 10445 Innovation Drive, Miamisburg, OH 45342

    All the GF options where meatless since all their meat is soaked in beer, very limited GF menu. Long wait to order, to get drinks, to get the children's drinks with their meals, to get the children's ice cream. It is Tex-Mex and Mexican like their sign says.

  • User profile picture thumbnail
    5 rating Not celiac friendly
    July 02, 2016

    4020 Market at North Hills St, Raleigh, NC 27609

    ChuysHas no distinct gluten-free menu; but, the staff immediately consult with the manager when a guest alerts them about a food allergy. The manager, Liz, first requested some details about my allergy; then proceeded to explain what I *could* safely consume based on my description/explanation. Afterwards, she provided warnings about what not to eat. She said her patrons' safety is more important than a sale. And on that note she has recommended that some customers dine elsewhere. My server, Johnny, reiterated the menu items that were not safe. This is standard protocol. The chips and pico de gallo are divine. And, the complimentary jalapeño ranch dipping sauce makes is excellent too. They have just enough salt to make them interesting but not too much. I ordered the Stacked Enchiladas (made with blue corn tortillas and pulled chicken). And for $1, I added the queso sauce. Great experience! Typically I reserve five stars for restaurants with GF menus. But I'm giving them the max b/c of the manager's personal tutorial. Johnny was very knowledgable about the menu and the restaurant's operation; and provided some great suggestions. Kudos Chuy's for your efforts to accommodate those who are Gluten-challenged (Celiacs: Caveat Emptor!)

  • User profile picture thumbnail
    Celiac
    5 rating
    June 27, 2016

    4154 Seward St, Columbus, OH 43219

    I had a great experience at Chuy's. When I told the server I am gluten free she had the manager, Betty, come out and thoroughly explain my props and contamination concerns. They fry their tortilla chips in a separate fryer and make their own tortillas from scratch. No gluten free menu but they were very accommodating for my gluten and dairy allergies.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    April 20, 2016

    4001 Bagpiper Way #199, Arlington, TX 76018

    I love Chuy's. But if you're Celiac or Gluten sensitive, you might as well not even try. They don't take any special precautions and most of their food does not have GF option.

  • User profile picture thumbnail
    1 rating
    March 24, 2016

    4001 Bagpiper Way #199, Arlington, TX 76018

    No meat on the gf menu. Very few choices. Can't even eat their chips.

  • User profile picture thumbnail
    5 rating Celiac friendly
    March 12, 2016

    3908 Dallas Parkway, Plano, TX 75093

    This Chuy's has consistently provided a safe place for my wife to dine. Just ask for the manager when you order and you will not have any worries.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    January 30, 2016

    Austin Landing, 10445 Innovation Drive, Miamisburg, OH 45342

    We asked to see the gluten free menu. The waitress was searching for one for awhile. While waiting she instructed us that the chips were gluten free. When I got the menu it said not to order the chips. I told the waitress the menu said no chips and she just shrugged like oh well. We asked to speak with the manager. He informed us that the chips at this location are because they are fried separately. He was not overly friendly and I felt like my diet restrictions were a nuisance. The gluten free menu is VERY limited. No meat options at all. I felt like a bother and an after thought. Not gluten free friendly!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    January 21, 2016

    18035 Interstate 45 South, Shenandoah, TX 77385

    Used to eat here for years, dozens and dozens of times, with friends. After discovering the reason for my health issues was gluten, I cut it out. That eliminated this restaurant entirely. This restaurant chain is not gluten free friendly. I haven't been back in 6 or 7 years because of it. And guess what? When I'm out with friends, that means none of them eat here anymore either. -->One of these days these restaurants will learn that if ONE person in a group cannot eat gluten, the entire group will not go to your restaurant; we aren't splitting up for dinner. Enjoy your restricted market, Chuys.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    January 17, 2016

    20502 U.S. 59, Humble, TX 77338

    Their gluten free menu is a joke. You can have a salad with no dressing. Or corn tortillas with cheese. All of their meats and beans contain gluten.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    January 03, 2016

    163 Opry Mills Dr, Nashville, TN 37214

    Wish I would have read the reviews before eating off the gluten free menu. I would not eat here if you are gluten sensitive or celiac. I have been sick for two days now food was amazing but not worth it.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 24, 2015

    30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

    I live in Austin where this company started. I love Chuy's. Believe me if it were safe to eat there I would. If you are Celiac don't risk it! According to Austin managers (at 3 locations), ALL the meat is BEER MARINATED. All except the boiled Chicken. The one dish I was told was safe for me to eat was just about flavorless:(

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    November 21, 2015

    8123 International Dr, Orlando, FL 32819

    Not allot of choices for gluten allergy.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    October 10, 2015

    30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

    I feel like this is not the same place as the other reviews but I know it is. The general manager told me it's not safe for Celiacs or Gluten Sensitive at all. They make their corn and flour tortillas at the same station so everything is cross contaminated! No separate fryer or separate anything. Meats are iffy on seasoning. We ended up leaving because they were so adamant that there was nothing safe. I was glad they were honest but it seemed weird in a kitchen that big nothing was safe and everything was shared.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 09, 2015

    30144, 585 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

    Manager and staff educated and helpful. They will make you a fresh batch of chips in clean grease!!

  • User profile picture thumbnail
    Celiac
    2 rating
    September 28, 2015

    8123 International Dr, Orlando, FL 32819

    I have given 2 stars for the managers helpfulness in showing me what I could eat, but as he put it 'your probably breathing gluten in right now'. Husband who isn't coeliac said the food was ok but not much you can eat here if you are coeliac, I ended up with a grilled chicken salad with no dressing. Can't fault the staff though, very helpful.

  • User profile picture thumbnail
    4 rating
    September 19, 2015

    5105 Warden Rd, North Little Rock, AR 72116

    No GF menu, but will work with you on options. Although the manager at this location seemed less familiar with gluten options than other Chuys I've dined at. Was not sure about sauces, and unaware that Fajita meat marinated in beer would be a problem. Food was good, and did not get sick. Roasted chicken enchiladas with tomatillos sauce.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    September 16, 2015

    760 North Interstate Drive, Norman, OK 73072

    Not much here is GF.

  • User profile picture thumbnail
    4 rating
    August 07, 2015

    5105 Warden Rd, North Little Rock, AR 72116

    Although they don't have a Gf menu, the kitchen manager will come out, problem solve and give options for you to create your own meal. We've gone twice and dealt with different staff each time and they seem to have a better understanding of Gf than many restaurants I've been to that have a Gf menu.

Categories

  • Late Night
  • Lunch
  • Mexican
  • Restaurant
  • Tex-Mex
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11 am - 10 pm

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