Chuy's
$ • Mexican Restaurant
Most Recent Reviews
The best Chuy’s experience ever!! Managers are so accommodating and knowledgeable. They really care about their gluten free patrons and making sure we stay safe.
If you tell them you have an allergy, they will send a manager out and explain in detail what is safe. The manager will also bring out your food. They are amazing and so friendly about everything.
I usually get the southwest enchilada with boom boom and plain roasted chicken (the other chicken is marinated with gluten) and I’ve never been sick!!
We went as a family tonight. 2 of our kids are celiac. The manager came out and walked through the entire menu with us. She was so wonderful and helpful! Not a ton of options but enough to make it worth it.
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Everybody was so kind and helpful. The manager came out and talked to me about the menu. He made my nachos himself to make sure everything was safe. They have a dedicated fryer for chips.
I informed the server that I had an allergy (I know it’s not an allergy but it’s easier to explain that way) and asked if I could speak to a manager. A manager came out and spoke with me almost right away. He was very knowledgeable about the menu and told me how things were cooked and what to avoid. He really put my mind at ease. Would definitely go back.
If you call or dine in and mention “allergy” the staff are trained to immediately get a manager.
For celiacs and wheat allergy the manager told me this:
The chips are GF because they are fried in a separate fryer, all other fried menu options are not GF.
The beans and rice are GF.
All beef and some chicken is marinated with gluten.
The veggie mix is GF.
Oven roasted chicken and grilled shrimp are the only GF proteins.
Boom-boom and tomatillo sauce are the only GF sauces.
Anything that can be made with a corn tortilla that isn’t fried can be prepared GF, so basically just the enchiladas and tacos.
Reviews of this Chain
My husband and I had a great date at Chuy's. They were celiac-friendly and the server double-checked to make sure that the ingredients in my dish were gluten-free. She also let me know that the chefs did not change their gloves between prepping GF dishes so there could be cross-contamination. I usually have a negative response within 5-10 minutes of consuming gluten and I did not have a bad reaction at all after eating this meal. I'll definitely visit Chuy's again!
I was nervous to eat here because I’d seen the reviews that they aren’t gluten friendly, but I was invited to go for a friend’s bday dinner and decided to try it. I called ahead of time and they were able to give me a list of things that were safe: the rice, beans, and any enchilada dish that doesn’t have marinated meat.
When I arrived, I let our waiter know about my allergy and my concerns, and he was extremely helpful and willing to double check with the chefs. I ordered chicken enchiladas and had no reaction. Overall I was pleasantly surprised by the positive experience.
Queso is not gluten free! Every time I have gone and had enchiladas, I have had problems. Way too risky to return to.
Fryers are not celiac safe. The staff was very helpful and the manager came out to speak to me about the fryers. Lots on the menu (chicken dishes) can be made GF no issue. The jalapeño dip is GF and bring your own chips or ask for a side!
I haven't been here in years due to lack of gf/DF items. So glad to have come back! Manager came to table and developed a gf/DF enchiladas plate( no cheese). Not cross contaminated very delicious. Did come at 3 pm during the week. Would come during off peak hours.
