Chuy's

2 ratings
$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Tacos
50% of 2 votes say it's celiac friendly
9538 Civic Centre Blvd
West Chester Township, OH 45069

Top Reviews


Overall Rating

Review


The manager, Shawn, is the first manager that has come out to speak with me directly since being diagnosed. He basically said there isn't anything that one with celiac can eat here (even the rice has gluten in it). BUT they do have a gluten free menu which is just basically items that can be modified. He asked what I needed to have in order to be safe, and I asked for them to change their gloves and clean the work area. He was even going to ensure the food was going to be cooked on top of foil. My go to Mexican food were cheese enchiladas before my diagnosis and this is the first time I'm going to be able to enjoy my favorites. Truly appreciate this place! He said that they could even do chicken fajitas (as long as it's chicken that isn't marinated) and they could do it on the flat top (which would take longer).

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


I wish I could give this restaurant a bunch of stars because the manager and waiter were extremely knowledgeable and careful by telling us there was not anything safe for a celiac On the menu even the corn tortillas since they are made in the same fryer as gluten. We brought my 4 year old son’s food with us so it was totally fine, but then the manager brought out safely prepared chicken breast tenders (with foil on the grill) with gluten free ketchup on the house, which he didn’t eat since he was already full, so I can’t speak to CC, but I felt safe offering it to my son due to their knowledge about cross contamination.

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Tacos

Categories

  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Takeout
  • Tex-Mex
  • Vegetarian Friendly

Photos


Chuy's gluten-free menu
Updated gluten free menu
Add a photo View all photos

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


They have a dedicated fryer for chips and rice.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


The staff was knowledgeable about what menu items contained gluten or might be contaminated with gluten. Very helpful. Ground beef and corn tortilla options are safe, the chips and creamy jalapeño sauce was fine too.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The manager came out to help me with what to eat, he told me that the meat is marinated in beer(which is made with wheat), the rice and beans were gluten free, and that they can salt and pepper my meat for me instead if making it the regular way,l. They had 5 gluten free sauces, I ordered a enchilada and they made it with a corn tortilla(they usually don't) it was good, did it contain gluten, idk they said no. Was it cross contaminated, idk I have no symptoms and fell upon celiac accidentally.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Offers delivery

Overall Rating

Review


Super poor GF menu choice although they do have a GF menu. No meat options. No chips. My son was served his Gf quesadilla on corn tortillas on top of fries despite being told no fries. They remade it but definitely wouldn’t ever come back or recommend this restaurant for GF or celiacs.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


Husband is probably in remission of celiac so take it with a grain of salt. So far we have had no bad experience here since the manager posted on FB. They will come and warn you which is understandable, I appreciate it. It really depends on the day on who is comfortable and not comfortable.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info

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