Jimmy Buffett's Margaritaville

My family of 4, with our 2 celiac children, came here to eat lunch before a movie based on the reviews on this app. It was early, not very busy. I asked for a gluten-free menu at host stand, they told me all items were marked on regular menu. While placing our order I informed server that my children have Celiac Disease. I asked her about fryer for French Fries, she took Ltd me that the fryer was gluten free. I ordered my kids a Paradise burger on a gf bun with fries. I repeated gluten free at least 3x. After about 30 mins of waiting she told us she would check on order. At 40 mins since entering the restaurant our food was brought to our table. I could instantly tell that it was not a gluten free bun. I asked, he checked the order and said there was no note for gf bun. We left, despite the fact that I didn’t want my food anymore either, they wouldn’t take it off bill. They removed my children’s meal and boxed my meal and my husband’s.

I would give 1 star except: I appreciated that the food runner told me the truth (although he did ask if I still wanted to give it to them) and they did have many options on the menu.

Overall, it was a disappointing experience. We won’t be back.

Celiac friendly?

Yes

A decent amount of options. Options are marked on regular menu. Gluten free bun option and I was told they have a dedicated fryer for french fries.

GF options are clearly marked on the menu. There are several options to chose from, including GF rolls for sandwiches and burgers. I had the grilled fish sandwich and it was delicious!

Limited menu options, service was slow at the bar.

Celiac friendly?

Yes

I had the grilled chicken with mango salsa! Excellent food and they also have several other options on the menu. When the waitress saw I had a gf menu she made me aware of two different margaritas that I could have.

Celiac friendly?

Yes

delicious!

Great GF menu! Lots of choices and dedicated fryer! Recommended!

The food here is really good. Dedicated fryer for the fries. The Cheeseburger in Paradise works with the gluten free bun, BUT the bun is really crumbly.

We returned for a second visit and were informed by the waiter that the menu was not correct. It under-identified items that were gluten-free. Among the additions the nachos (with chicken instead of chili; several salads, the grilled chicken sandwich; and, the brownie sundae). It was an amazing experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

BEWARE! I got glutened and I asked the server to communicate my need and ordered a labeled item. Bun was GF but either that or the fries was not okay. Had symptoms before I got home.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

We got there about 3pm, but still waited for a table for 8 people. Our server was nice. Gluten free items were marked on the menu, but there weren't many choices besides salad and burgers. I got the volcano nachos and a side of fries because they had a separate fryer. I asked if the chili on the nachos was gluten free, and the server said it was. The nachos were tasty, but huge, and the fries were perfect. Nothing was marked from the kitchen, so I had to confirm with the food runner that my fries were gluten free. Made me nervous, but I didn't have any reactions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch

Very fun environment at Pigeon Forge location. Our server was knowledgeable about gluten and we felt very comfortable. Gluten free items marked on menu. Fair variety but seemed like more burgers, fries, salads type place. We usually avoid appetizers because not many options at places, but they had huge table size GF nacho appetizer. My GF daughter loved it! We couldn’t even finish them all! Separate fryer and really liked the fries. Would go back if had the option.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Good food. Items are marked. Waitress was not knowledgeable on procedures for preparing food and food was not marked coming out. It makes me nervous as a celiac patient but we were on vacation and this a good stop.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good