I have eaten at different Rainforest Cafe's before and had a really good GF experience. When I asked here about a GF menu or options all our waitress said was "we don't have one." I ended up just ordering something that I was pretty certain would be safe and thankfully didn't get sick, but was very disappointed with the service and lack of knowledge from our waitress. Hoping we just caught them on a bad day.
Chef came to the table to discuss options as no gf menu. He was very knowledgeable about cross contamination and outlined how and where each option was cooked. I had a burger with a good gf bun and no effects afterward and I am severe celiac!
"I heard you're really good at accommodating gluten free." "As soon as you say that, I have to alert the chef." The chef came out and took my order personally. He assured me he is the only one touching my food and will be taking every precaution. Also, they have gluten free buns! No dedicated menu, but I feel safer here than many places that do!
The chef came out and told me things on the menu that were gluten free. I started to order and he asked if I liked things spicy, I replied yes. He asked if he could suggest the special 9, it is a Mahi Mahi filet, shrimp, grilled veggies and rice. It was one of the best dishes I have had in a while.
exceptional service, atmosphere and food. my celiac daughter had grilled chicken and fries. she said it was delicious. chef cam to table to take order and bring her order. Highly Recommend! dedicated fryer for fries
Oustanding service! From our waiter Alen, Greezelle the manager who took time to tell me options that would fit for a celiac, to the chef who also followed up to ensure my dining experience with my husband the service was phenomenal. There's not a dedicated GF menu, but most of the items on the menu can be made GF. The gf food I ordered was also good: grilled shrimp and french fries made in a dedicated fryer, all was good. No side effects either. My husband, a non GF diner also really liked his meal. Thank-you!
My family ate there last night! I was very excited that when I told our waitress that I had to eat GF that she excused herself and went right back and got her manager and he came out with a different color order book and told me I could have anything on the meme except a few certain things and assured me it would all be prepared for my safety! I had a cheese burger ( no bun) warped in lettuce w/ fresh veggies! It was delicious! We will be back!!!
Manager comes out to the table and explains what is gluten free, personally takes your order on a separate paper, and brings the order out to you himself. Service was fantastic and I felt safe knowing they were preparing my order.
Very friendly and helpful staff. It was a fun place to come with the kids and there were lots of options for everyone.
The Rainforest Cafe doesn't have a dedicated gluten free menu, but the chef comes to your table to tell you what is gluten free. After explaining to me what dishes I could eat, the chef personally took my order on a special "allergy alert" notepad. I ordered steak, rotisserie chicken, wild rice, and French fries. It was such a luxury to eat French fries as they are fried in a separate fryer. I have Celiac Disease, and I did not get sick after eating at the Rainforest Cafe.
No GF menu but chef comes out to your table and goes through the menu with you. Very friendly staff and great atmosphere. Dedicated GF fryer.
Chef came out to the table and explained what was Gluten Free and also dairy free for me. Took my order on a separate allergy ticket and said he would follow that through the kitchen from start to finish. He was friendly and super knowledgeable. I would definitely recommend the Rainforest Cafe in Nashville.
The chef that was making my food came out and informed me what was safe to eat. they did a wonderful job making sure my meal was gluten free. I had the BBQ ribs and they were amazing!! The have a separate fryer for tortilla chips and French fries. I am definitely coming back !!!
Ate here over the weekend and was very pleasantly surprised. The chef came out and talked to me about my options. He was very concerned and knowledgeable about gluten. I got the queso dip with ground beef added and it was delicious! They use a shared fryer for tortilla chips, so they brought me kettle chips to go with it. It sounds odd, but it was really good. Honestly the dip was so good I could've eaten it off tree bark and it would've been fine! Definitely recommend.
The chef came out and explained to me the items on the menu that he could change to become gluten free. He gave me all the options for sides and he was thorough in his descriptions. I didnt feel judged or awkward by stating that I had a gluten intolerance. They were really helpful and i didnt get sick.
We ate here on October 28, 2016. There isn't a gluten free section on menu but we told waitress about our Celiac Disease. The chef came out and told us there were gluten free pasta and hamburger buns. He would make any dish gluten free for us. Very nice restaurant and staff. Kids loved the food and atmosphere.
Ordered the soup gluten free, came out with wheat flour noodles and wheat flour garlic bread. The chef did not come out. The manager did not come over. I could have ended up in the hospital, had I trusted them. The service was horrendous. Took 35 min to get my food and just had to wrap it up to go. Update: Just had a bite of the chicken sandwich that I ordered on an udi's bun, they didn't remove the tendon in the chicken breast so I bit into this enormous hard disgusting thing. I will never in my life go to a rain forest cafe again!
My server really didn't have much knowledge of gluten free items. He did give me his hand written list of what was gluten free. They have gluten free buns for the burgers. My food was brought out touching all the other food on the tray, so be careful of cross contamination.
This is a place where I feel save eating, special treatment for gf food. Although I realy enjoyed my lettuce wrapped burger with fries, the rest of the group was not at all impressed by their food and found it a bot overpriced. Very nice atmosphere though.
Food was just ok. The manager did come out to take my order though and radioed back to the kitchen to see what would work For me, which was nice. My order went in on a special "pink slip" looking form, so it would stand out in the kitchen, and they brought my food out separately to avoid cross contamination with other food for our table on the tray. View off the balcony was great and my kids loved it.
Tried the breakfast one morning this week. Chef came out and accommodated. Had a three egg omelet with add on choices that I saw on other menu items that weren't listed with omelets. So that was nice. Toast was substituted with a large bowl of fresh cut fruit. No reaction. Meal was also served by the chef whom personally took my order. Great experience!
They do not have a dedicated gluten free menu but When we got to the the restaurant a chef came to the table to tell us our options. I thought It was going to work out great because they were going to prepare everything special even to make the fries baked. But after eating less than half the meal I could tell something was wrong and I got severely sick. The manager apologize greatly and said this is never happened before. But i know i will never risk it again.
Our experience here was awful. The chef came out to talk to us but basically said nothing is really GF except salads and one of their chicken dishes without the marinade. Cross contamination is a huge concern. Even out non GF family members didn't enjoy their food. Not sure how this place is always so busy. I guess it's the expertise for little kids. We won't be back.
I used to work here for years and I can tell you this is not a safe restaurant for Celiacs. There us no dedicated GF fryer, no matter what they tell you. They may make you think they take it seriously by sending a chef to your table, but as someone who has seen it actually prepared, there will be cross contamination out the wazoo. I have seen bread touch a plate and be pulled off, and still served. Re-used pans. And on a busy day, they are definitely not wiping down a prep space for GF tickets.
GF items were not labeled but the chef comes out to your table to go through the menu with you. The food and service were good. The view from the balcony was amazing.
They do not actually have a gluten free menu. Someone from the kitchen will come out and go over options with you of things that can be "modified." After eating something that I was assured was gluten free (and telling them I have a severe allergy) I became extremely ill. Very disappointing.
Enjoyed a meal here with my mom. (We had a mother-daughter day) asked before getting seated about gluten free options. The manager came out and pointed out the choices. I can rarely enjoy French fries because of contaminated fryers.... But she stated that if I'd like fries they would bake them. Great option. Very helpful. Cute restaurant. Didn't have any tummy issues either.
We ask the waitress about GF options. She was nice but not knowledgable. She suggested the chicken. She went back a couple times to the kitchen. One chef on duty so manager came over. Both of them had asked if we were celiac. I responded no but we do not eat anything that has gluten in it. The manager mentioned his daughter was celiac. He was helpful but the menu was light with options for our kids. We ordered hotdogs-no buns, steamed veggies, french fries using a dedicated GF fryer and two of the china chopped chicken salad. We were assured this was a GF option. Even the dressing and rice noodles. They delivered our salads with a huge piece of bread on the top of the salad and the hot dogs came snuggled in their buns. We sent the hotdogs back. Partly out of principal. The manager returned with new plates-no buns. We ate and paid...the bill was 70+ dollars! Btw just waters..no drinks. 30 minutes later soar thoughts and headaches. Normally if we have a small amount of hidden Gluten or trace amount we are ok. Not this time-We got glutenized. I cant help think of what a disaster it would have been if we were celiac. Sad that perhaps it wasn't as important to avoid cc because we weren't. The feedback from manager was they are working in GF menu and GF noodle sub for thinks like pasta and mac n cheese. Lets hope a higher level of GF training for staff and kitchen come with it.
My kids always want to eat here for their birthdays, and the food is pretty lame, but I have survived on some plain chicken that they grill up for me every time. It's not terrible, but it's not worth the price we pay. But, I go because my kids have a ball and I end up taking the pictures while everyone else eats their huge volcano cake without me. I think they are lame for not having a gluten free menu because it makes me feel like a dork for having the chef come out and talk to me, but at least that ensures I'm not going to get sick.
The manager came the table to ensure the order was done correctly . If you go look at the menu and decide what you want l, then tell the manager what you exactly want on your plate. Like I ordered the Journey combo. I asked for grilled chicken, lettuce and avacado. No bread... The chef came out to insured the quality of his skills. That was wonderful
They don't actually have a gluten free menu but they have the chef come to the table. He and I discussed options and we settled on a flat iron steak, grilled shrimp and mashed potatoes. They offered me a flourless chocolate cake and a GF cheesecake for dessert but I was full so I didn't try them. The food & service was really good.
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 9:30 pm