Awesome experience! Chef came out to discuss gluten-free options, and explained how he prepares the dishes separately and with care. He took sons order (he has CD) and brought it out with our server. There aren't many GF options but gluten-free buns for burgers, a quinoa spaghetti and kale salad. Son had grilled chicken from kids menu. He ordered mashed potatoes (no gravy) but chef brought out rice and orange slices, too.
Great place for gluten free food! They bring the chef out to talk to you, and there's SO many options!
I have eaten at different Rainforest Cafe's before and had a really good GF experience. When I asked here about a GF menu or options all our waitress said was "we don't have one." I ended up just ordering something that I was pretty certain would be safe and thankfully didn't get sick, but was very disappointed with the service and lack of knowledge from our waitress. Hoping we just caught them on a bad day.
Chef came to the table to discuss options as no gf menu. He was very knowledgeable about cross contamination and outlined how and where each option was cooked. I had a burger with a good gf bun and no effects afterward and I am severe celiac!
"I heard you're really good at accommodating gluten free." "As soon as you say that, I have to alert the chef." The chef came out and took my order personally. He assured me he is the only one touching my food and will be taking every precaution. Also, they have gluten free buns! No dedicated menu, but I feel safer here than many places that do!
The chef came out and told me things on the menu that were gluten free. I started to order and he asked if I liked things spicy, I replied yes. He asked if he could suggest the special 9, it is a Mahi Mahi filet, shrimp, grilled veggies and rice. It was one of the best dishes I have had in a while.
exceptional service, atmosphere and food. my celiac daughter had grilled chicken and fries. she said it was delicious. chef cam to table to take order and bring her order. Highly Recommend! dedicated fryer for fries
Oustanding service! From our waiter Alen, Greezelle the manager who took time to tell me options that would fit for a celiac, to the chef who also followed up to ensure my dining experience with my husband the service was phenomenal. There's not a dedicated GF menu, but most of the items on the menu can be made GF. The gf food I ordered was also good: grilled shrimp and french fries made in a dedicated fryer, all was good. No side effects either. My husband, a non GF diner also really liked his meal. Thank-you!
My family ate there last night! I was very excited that when I told our waitress that I had to eat GF that she excused herself and went right back and got her manager and he came out with a different color order book and told me I could have anything on the meme except a few certain things and assured me it would all be prepared for my safety! I had a cheese burger ( no bun) warped in lettuce w/ fresh veggies! It was delicious! We will be back!!!
Manager comes out to the table and explains what is gluten free, personally takes your order on a separate paper, and brings the order out to you himself. Service was fantastic and I felt safe knowing they were preparing my order.
Very friendly and helpful staff. It was a fun place to come with the kids and there were lots of options for everyone.
The Rainforest Cafe doesn't have a dedicated gluten free menu, but the chef comes to your table to tell you what is gluten free. After explaining to me what dishes I could eat, the chef personally took my order on a special "allergy alert" notepad. I ordered steak, rotisserie chicken, wild rice, and French fries. It was such a luxury to eat French fries as they are fried in a separate fryer. I have Celiac Disease, and I did not get sick after eating at the Rainforest Cafe.
No GF menu but chef comes out to your table and goes through the menu with you. Very friendly staff and great atmosphere. Dedicated GF fryer.
I wasn't expecting much, but the food was pretty good. My five star rating, though, is based on the service. I told my waiter I had Celiac and he said he'd bring the chef right out. Chef came out and told me to ignore the GF menu and instead tell him what was on the normal menu that looked good to me and he'd tell me how he'd adjust to make it GF. Totally went above and beyond to hook me up. Highly recommend.
I came here after reading all of the reviews about how well they handled celiac customers. A manager did come to my table to talk to me about how food was prepared and to help me order safely. He also said they had a dedicated fryer for French fries. My meal came out on a GF bun and it was delicious. However, my Nima sensor found gluten when I tested the French fries. Such a disappointment! Good thing I didn't eat them before the test result popped up. The manager apologized and our server even came over to ask if I was feeling ok. That was a first! Anyway, eat here, but with caution.
They don't have a GF menu, but the hostess told me to talk to the server. They have GF rolls for sandwiches and burgers and GF pasta. Really fun atmosphere for the kids, food was really good and nice to have a place to eat on vacation that everyone enjoyed and was safe for me.
It says on the menu to make server aware of any food allergies before ordering. The manager then came out, and was actually excited to go through the menu and options there were with me! They have a dedicated fryer for fries. She gave me some time to decide and then came back and said she had to be the one to take my order, so she did on special pink paper and delivered it to the kitchen, then delivered the food to me and kept checking on me. All the while the restaurant was really busy! Great experience, didn't feel like a burden at all. Good fries and bunless burger.
I was completely impressed by the level of service here. The moment I told our waitress I had a gluten allergy she sent the chef to our table. The chef walked through the menu on everything that he was able to make safe which was 75% of the menu. He took my order on a red allergy card. The same chef brought out my dinner and assured me, he was the only one who prepared my dish to keep it from cross contamination.
Our visit here was FANTASTIC!!! The chef and kitchen manager came out to make sure I knew exactly what I could eat, and the list was extensive. They said that they can make most items on the menu gf. I highly recommend dining here. My husband was so happy that they take gf dining so seriously that he hugged the kitchen manager.
GLUTEN FREE PASTA!! That's right, as of this week (according to the manager), Rainforest Cafe offers quinoa and corn pasta. I had the anaconda pasta with quinoa spaghetti noodles and it was absolutely delicious. Impeccable services, the manager repeatedly came to our table to make sure all of our dishes were gluten free and promptly answered any questions. Overall, I am unbelievably impressed. The restaurant itself has an amazing, fun, family friendly atmosphere. We will be back!
Chef came out to the table and explained what was Gluten Free and also dairy free for me. Took my order on a separate allergy ticket and said he would follow that through the kitchen from start to finish. He was friendly and super knowledgeable. I would definitely recommend the Rainforest Cafe in Nashville.
The chef that was making my food came out and informed me what was safe to eat. they did a wonderful job making sure my meal was gluten free. I had the BBQ ribs and they were amazing!! The have a separate fryer for tortilla chips and French fries. I am definitely coming back !!!
Ate here over the weekend and was very pleasantly surprised. The chef came out and talked to me about my options. He was very concerned and knowledgeable about gluten. I got the queso dip with ground beef added and it was delicious! They use a shared fryer for tortilla chips, so they brought me kettle chips to go with it. It sounds odd, but it was really good. Honestly the dip was so good I could've eaten it off tree bark and it would've been fine! Definitely recommend.
The chef came out and explained to me the items on the menu that he could change to become gluten free. He gave me all the options for sides and he was thorough in his descriptions. I didnt feel judged or awkward by stating that I had a gluten intolerance. They were really helpful and i didnt get sick.
We ate here on October 28, 2016. There isn't a gluten free section on menu but we told waitress about our Celiac Disease. The chef came out and told us there were gluten free pasta and hamburger buns. He would make any dish gluten free for us. Very nice restaurant and staff. Kids loved the food and atmosphere.
Ordered the soup gluten free, came out with wheat flour noodles and wheat flour garlic bread. The chef did not come out. The manager did not come over. I could have ended up in the hospital, had I trusted them. The service was horrendous. Took 35 min to get my food and just had to wrap it up to go. Update: Just had a bite of the chicken sandwich that I ordered on an udi's bun, they didn't remove the tendon in the chicken breast so I bit into this enormous hard disgusting thing. I will never in my life go to a rain forest cafe again!
My server really didn't have much knowledge of gluten free items. He did give me his hand written list of what was gluten free. They have gluten free buns for the burgers. My food was brought out touching all the other food on the tray, so be careful of cross contamination.
This is a place where I feel save eating, special treatment for gf food. Although I realy enjoyed my lettuce wrapped burger with fries, the rest of the group was not at all impressed by their food and found it a bot overpriced. Very nice atmosphere though.
Food was just ok. The manager did come out to take my order though and radioed back to the kitchen to see what would work For me, which was nice. My order went in on a special "pink slip" looking form, so it would stand out in the kitchen, and they brought my food out separately to avoid cross contamination with other food for our table on the tray. View off the balcony was great and my kids loved it.
Tried the breakfast one morning this week. Chef came out and accommodated. Had a three egg omelet with add on choices that I saw on other menu items that weren't listed with omelets. So that was nice. Toast was substituted with a large bowl of fresh cut fruit. No reaction. Meal was also served by the chef whom personally took my order. Great experience!
They do not have a dedicated gluten free menu but When we got to the the restaurant a chef came to the table to tell us our options. I thought It was going to work out great because they were going to prepare everything special even to make the fries baked. But after eating less than half the meal I could tell something was wrong and I got severely sick. The manager apologize greatly and said this is never happened before. But i know i will never risk it again.
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