The staff were so knowledgeable. Almost everything can be made gf. Delicious ramen.
— Separate gluten-free menu
Staff said they can’t commit to making gluten-free food, despite other locations supporting it. There were only five or so items that could be technically gf. Even the pad Thai is made with soy sauce for some reason. Not helpful, not recommended.
Told the waiter I was celiac when I sat down and was told not to eat there. Appreciated the honesty, but very disappointing that they don’t even try to accommodate customers with allergies
I got glutened here! They said my meal would be gluten free if they took away one of the sauces. When I got my food the gluten sauce still came, but on the side. They took it away, but I still got sick. CELIACS STAY AWAY!!!!!
On a school trip my eleven year old daughter with celiac was served the wrong meal and was violently ill for a week. CELIACS STAY AWAY we had had a couple good experiences with another Wagamama that closed, and we were very upset at what happened. We will never be dining at any Wagamamas again. I’ll repeat CELIACS STAY AWAY
I got sick after eating at this location this week. The waiter we started with seem to have a clue about food allergies, but then he disappeared and a waitress who really didn't want to wait on our table took over. When I asked her if one of the condiments was gluten-free, she simply responded that maybe it was. I used to do better here, and the combination of now being sick and the really angry and uncommitted attitude of the wait staff, perhaps indicative of an unpleasant workplace, makes me think this place is too dangerous for celiac to eat that. Don't make my mistake and eat here.
Beyond average. Staff didn’t seem to know anything about what gluten is - I ordered the pad Thai gluten free: it was rice noodles with no seasoning at all, plus protein and veg. So many other places to eat that I won’t come back here
Went last week with a friend and the manager explained that they can no longer guarantee anything is gluten free. I really appreciate the managers honesty and ended up dining somewhere else. Thank you guys for caring!
They were able to make my young daughters gf from the kids menu. My daughter enjoyed something close to chicken noodle soup for the first time since diagnosis (noodles were rice noodles.) my other daughter had something similar to chicken fried rice. Her only complaint was she wanted more chicken.
This was so gross. The waiter was very dirty with long dirty nails, and was rude about my celiac questions. There were also breadcrumbs on the forks which put me off. The curry I got tasted like it came out of a can.
Was very excited to try do to a friend who had raved about it in the U.K. All the staff had horrible attitudes and gave incredibly horrible service starting with the host. The manager came to talk to me about GF and took our order. Received edamame with ramen noodles on them! Even tho they are labeled GF on the menu. They use the same water for edamame as ramen!! Apparently you have to specify GF even tho it says it on the menu. Risked some noodles and they were bland, flavorless and insipid. Not worth it gluten free or not. Huge disappointment and risk.
I ordered gluten free chicken ramen which didn't really taste that great to begin with and was too expensive and I was sick almost immediately. I was traveling from out of town and it was almost impossible to find a bathroom!!! Horrible experience!
Despite having a gluten free menu and supposedly everything being cooked separately I got sick immediately after eating here. I'm almost positive it was due to the food here and not anything else I ate as I ate at home earlier in the day. Unfortunate because the chicken ramen was good (the gf menu option). I'm usually not super sensitive so there must be something in their cooking process that contaminates.
All orders for the table were handled by the manager to ensure everything was done properly. Gluten free menu, staff was very accommodating. Not the best ramen in New York, but tasty nonetheless.
They were very knowledgeable--the host took a takeout menu and marked off everything that was naturally GF and which chould be made safe by alteration (they have San-J GF soy sauce, my fave) I had the vegetarian spring rolls, and chicken chili "ramen" with glass noodles, along with a side of lovely fried tofu that I soaked in the super tasty broth. I felt fine both immediately afterwards and several hours after, so they successfully kept me safe. :) Since I still break out in a rash that then bleeds if I get wheat flour based stuff on my hands, I make a decent mine canary, and I'd say that as long as you are clear they will happily show you the options here. (Note: there were also a lot of 'small plates' and sides that are naturally GF and a meal of those would also be awesome. I just super wanted soup) So, a solid four stars, because if they had a km enu pre set up it would have made ot easier on both their on location staff and me :p Dear corporate, just make them a little sheet, ok?
No gluten free menu. The server sometimes marks those items that are gluten free and then sometimes they tell you that they can make almost anything gluten free. So then you proceed to ask about certain dishes and then they say, oh, not sure, let me check on that, they disappear for a while and come back to say no, or to tell you that they can make it without this and that. There has to be a better way.
On paper it seems like a great option for gluten free people. In reality, not so much. I went recently and was basically told I could eat rice. Not quite what I'm looking for when dining out. I'd say skip the place and go somewhere else. not worth it.
There is not an actual gluten free menu. The server circles
The gf options on the actual menu.
That's all right but i think some options actually do have gluten on it. So it makes you think if they actually know what gluten free means
So i ordered a mango chicken something and they
Brought me something that tasted like hospital food.
No salt on it. Flavorless. It made me feel like a sick person. Not an allergic one
They're probably good on their regular menu, but i wouldn't recommend the place for a celiac.
Nice to have a decent sit down place at Quincy market. The menu is circled by staff to designate gf. There are some things that come with gf noodles instead of wheat. The mango sauce in the mango curry has gluten in it....Thus becoming a very boring dish. The other options are good. The waitstaff will ask if it's gf due to allergy or preference.
Ate here with my vegan daughter. No GF menu but there are some GF entrees. The wait staff was polite not knowledgable. The foods I tried did not make me ill, but I thought they tasted like soap. I ate very little and drank a lot if water, hoping my table companions were enjoying themselves enough to not notice.
Haven't eaten here, but the dietary filter on the website says only "cereals",..not gluten, not rice, not wheat...and then it takes you to items that contain noodles, possibly rice noodles...I'm sorry, is rice not a cereal grain??