Gluten-Free at wagamama

I called ahead to find out what options they had available. They have a rice noodle that they said could be substituted in the chicken ramen, and that to ask for the item to be made gluten free. The menu is not labeled.

It wasn’t bad, but tasted basically like chicken noodle soup.

Given the limited options I would recommend going somewhere else if you have a choice.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

We shared our allergies very clearly at the beginning of the meal. Unfortunately the chicken donburi bowl made me very sick, even though it was supposed to have been prepared GF and Sesame free. Neither were noted on the ticket, so I think they just didn't do it. Ruined my meal and my day.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They tried to help me make choices that would have the least amount of gluten, but I don't think there's anything other than edamame that's safely gluten free. They asked about cross contamination being a thing.

I mainly wanted to say that there is no gluten free menu, and there is nothing that indicates what has or doesn't have allergins. I did get a ride bowl with some things on it. I expect some level of contamination.

Is there a gluten-free menu?

— No gluten-free information on the menu

only 3 options, all chicken and rice dishes

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I thought this restaurant would be ok to try bc a previous review said "almost everything can be made gluten free". That's incorrect.

As of January 2023 only 3 things in the menu can be made gluten free (as per the waiter). Chicken Pad Thai, Chicken Ramen and another chicken dish I forgot.

Already seemed to be the blandest items on the menu and making it gluten free caused items (and flavors) to be left out.

My two gluten eating dinner companions said their food was just ok, as well.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Good for dairy-free
• Offers online ordering

One dish was able to be modified to be gluten free and it lost all its flavor when modified.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Things must have improved greatly in a year because I’m as sensitive as they come and had no issues here. Everyone took great care of me from the host, to the waitress Laúra, to the manager Andrea. Classify your celiac as “severe gluten allergy” and they will guide you through selecting and modifying your order. I ordered edamame (safe as it comes) and a Wagamama salad. However, the menu is not marked GF and the wait staff instructed me to hold the dressing and noodle crunch and steam my tofu. I wouldn’t have known this without their help. Thank goodness for an amazing staff and a very safe and yummy option in Faneuil Hall!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A few years back, I was pretty sure Wagamama had little gf symbols on their menu, but this seems to no longer exist. The staff wasn’t too sure about gluten free options and had to ask a manager. There were very few options (maybe two or three) and when I got my food, it looked like the tofu was fried in something, so we asked to confirm. Ended up eating it because they said it was fine. While I somehow didn’t get sick after, it was very suspicious and didn’t feel safe for celiacs at all.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Reservations recommended

It was ok, of course it’s not really Ramen when they take out the Ramen and replace with rice noodles. I’m pretty sure they took out a lot of flavors but it was ok.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

At first I was told the only food option that is GF is the chicken ramen. I believe the waiter was new so I asked him to ask the chef. He came back and gave me 3 options: Chicken Ramen, Pad Thai, and a 3rd I can’t remember that can be made with Tahini sauce instead to make it GF. I also ordered the edamame and since it was just salt, garlic, and red pepper. Not very helpful staff, just be sure to ask questions!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers outdoor seating

They said everything has cross contamination and that I shouldn’t eat there if I have celiac

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I don’t understand why this place is marked as gluten free, it has no gluten free menu or options marked as gluten free. The waiter wasn’t knowledgeable of what had gluten, I ordered something and later, whom I guess was the manager came and told me that what I ordered would have traces of gluten. So I asked if I could switch for the ginger chicken and she said it would have to be with gluten free soy sauce instead. I got the food and not only did it not taste good and was super salty but also tasted like ginger which makes me wonder if I will end up getting sick

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good vegan options
• Offers outdoor seating

Not a lot of options but the food was excellent and fast. My daughter is celiac and had no issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff were so knowledgeable. Almost everything can be made gf. Delicious ramen.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good selection of healthy options
• Good with other allergies

Staff said they can’t commit to making gluten-free food, despite other locations supporting it. There were only five or so items that could be technically gf. Even the pad Thai is made with soy sauce for some reason. Not helpful, not recommended.

Celiac friendly?

No

Told the waiter I was celiac when I sat down and was told not to eat there. Appreciated the honesty, but very disappointing that they don’t even try to accommodate customers with allergies

Celiac friendly?

No

No guarantees of gluten free. Limited selection. But it was good

I got glutened here! They said my meal would be gluten free if they took away one of the sauces. When I got my food the gluten sauce still came, but on the side. They took it away, but I still got sick. CELIACS STAY AWAY!!!!!

Celiac friendly?

No

On a school trip my eleven year old daughter with celiac was served the wrong meal and was violently ill for a week. CELIACS STAY AWAY we had had a couple good experiences with another Wagamama that closed, and we were very upset at what happened. We will never be dining at any Wagamamas again. I’ll repeat CELIACS STAY AWAY

Celiac friendly?

No

I got sick after eating at this location this week. The waiter we started with seem to have a clue about food allergies, but then he disappeared and a waitress who really didn't want to wait on our table took over. When I asked her if one of the condiments was gluten-free, she simply responded that maybe it was. I used to do better here, and the combination of now being sick and the really angry and uncommitted attitude of the wait staff, perhaps indicative of an unpleasant workplace, makes me think this place is too dangerous for celiac to eat that. Don't make my mistake and eat here.

Sick before I could finish meal

Celiac friendly?

No

Beyond average. Staff didn’t seem to know anything about what gluten is - I ordered the pad Thai gluten free: it was rice noodles with no seasoning at all, plus protein and veg. So many other places to eat that I won’t come back here

Celiac friendly?

No

Went last week with a friend and the manager explained that they can no longer guarantee anything is gluten free. I really appreciate the managers honesty and ended up dining somewhere else. Thank you guys for caring!

Celiac friendly?

No

They were able to make my young daughters gf from the kids menu. My daughter enjoyed something close to chicken noodle soup for the first time since diagnosis (noodles were rice noodles.) my other daughter had something similar to chicken fried rice. Her only complaint was she wanted more chicken.

This was so gross. The waiter was very dirty with long dirty nails, and was rude about my celiac questions. There were also breadcrumbs on the forks which put me off. The curry I got tasted like it came out of a can.

The waitstaff brought over a chef to take my order. Most items can be made gluten free. They were also cautious of cross contamination and offered to make it on separate cookware.

Celiac friendly?

Yes

good protocol, decent service. food ordered gf was a joke. gross

Celiac friendly?

Yes

Was very excited to try do to a friend who had raved about it in the U.K. All the staff had horrible attitudes and gave incredibly horrible service starting with the host. The manager came to talk to me about GF and took our order. Received edamame with ramen noodles on them! Even tho they are labeled GF on the menu. They use the same water for edamame as ramen!! Apparently you have to specify GF even tho it says it on the menu. Risked some noodles and they were bland, flavorless and insipid. Not worth it gluten free or not. Huge disappointment and risk.

Celiac friendly?

No

Staff is super knowledgeable and helpful! They made sure my stud. Was 100% gluten free with no cross contamination.

Celiac friendly?

Yes

The manager personally takes your order, delivers your order, and ensures the chef uses an independent prep and cooking area. The Itame is great!

Celiac friendly?

Yes

I ordered gluten free chicken ramen which didn't really taste that great to begin with and was too expensive and I was sick almost immediately. I was traveling from out of town and it was almost impossible to find a bathroom!!! Horrible experience!

Celiac friendly?

No

Very good at accommodating GF clients. Been eating here for years. Never an issue!

Celiac friendly?

Yes

Gluten free yes but food is gross

Despite having a gluten free menu and supposedly everything being cooked separately I got sick immediately after eating here. I'm almost positive it was due to the food here and not anything else I ate as I ate at home earlier in the day. Unfortunate because the chicken ramen was good (the gf menu option). I'm usually not super sensitive so there must be something in their cooking process that contaminates.

Safe for celiacs but not many options.

Celiac friendly?

Yes

Celiac friendly?

Yes

Although staff seemed very attentive in the beginning, I found a regular ramen noodle in my GF ramen! Be careful.

All orders for the table were handled by the manager to ensure everything was done properly. Gluten free menu, staff was very accommodating. Not the best ramen in New York, but tasty nonetheless.

Celiac friendly?

Yes

Gluten free menu if you ask. Amazing food and chef will take special care.

wait staff very responsive; provided a menu which called out the gluten free items. very good overall experience

This place is quite tasty. I had a great experience. They were very conscious about gluten and helped me out tremendously !

They were very knowledgeable--the host took a takeout menu and marked off everything that was naturally GF and which chould be made safe by alteration (they have San-J GF soy sauce, my fave) I had the vegetarian spring rolls, and chicken chili "ramen" with glass noodles, along with a side of lovely fried tofu that I soaked in the super tasty broth. I felt fine both immediately afterwards and several hours after, so they successfully kept me safe. :) Since I still break out in a rash that then bleeds if I get wheat flour based stuff on my hands, I make a decent mine canary, and I'd say that as long as you are clear they will happily show you the options here. (Note: there were also a lot of 'small plates' and sides that are naturally GF and a meal of those would also be awesome. I just super wanted soup) So, a solid four stars, because if they had a km enu pre set up it would have made ot easier on both their on location staff and me :p Dear corporate, just make them a little sheet, ok?

Celiac friendly?

Yes

I've gotten sick after eating here more than once :( It's too bad because the Wagmama in London did a great job with keeping the food celiac friendly.

Celiac friendly?

No

There's one sauce that's gluten free... I ended up with plain rice, plain broccoli, and plain chicken, a horribly bland meal.

Celiac friendly?

No

Celiac friendly?

Yes

No gluten free menu. The server sometimes marks those items that are gluten free and then sometimes they tell you that they can make almost anything gluten free. So then you proceed to ask about certain dishes and then they say, oh, not sure, let me check on that, they disappear for a while and come back to say no, or to tell you that they can make it without this and that. There has to be a better way.

Celiac friendly?

No

On paper it seems like a great option for gluten free people. In reality, not so much. I went recently and was basically told I could eat rice. Not quite what I'm looking for when dining out. I'd say skip the place and go somewhere else. not worth it.

Celiac friendly?

No

There is not an actual gluten free menu. The server circles

The gf options on the actual menu.

That's all right but i think some options actually do have gluten on it. So it makes you think if they actually know what gluten free means

So i ordered a mango chicken something and they

Brought me something that tasted like hospital food.

No salt on it. Flavorless. It made me feel like a sick person. Not an allergic one

They're probably good on their regular menu, but i wouldn't recommend the place for a celiac.

Celiac friendly?

No

I love Wagamama, but the fryer is shared and the staff is not trained to point out which menu items come from the shared fryer. I stick to rice and steamed veggies after getting sick a few times.