Gluten Free at Basil Box

51 ratings

Dedicated Gluten Free Facility, Gluten Free Menu, Allergen List, Dairy-Free Friendly + 6 more

Celiac

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— All food and drinks are gluten-free

On Safety

This was posted to a local group by the founder. Hope it helps! Hi everyone, First post here and I’m trying to help promote my business, especially during these difficult times for restaurants. Feel free to remove it if it is not allowed. My name is Pete and I’m the founder of the fast-casual restaurant chain called Basil Box. We currently have 16 locations across Canada in Ontario, Alberta, and BC. Our BC locations include 810 Burrard (Burrard & Robson) and our new store opening at the new Amazing Brentwood in August! Everything we currently serve on our menu is inherently free of gluten. Last year we did rebrand brand ourselves “gluten-friendly” instead of “gluten-free” because we became aware of the law to officially label as “gluten-free”. As a relatively small but growing chain, we don’t have the funds available to put towards scientific testing on all our foods to ensure we are under 20 ppm gluten content per Health Canada regulations to officially label “gluten-free”. The majority of our items we make in house and the few items that we bring in from outside suppliers we carefully look at the ingredients deck. Our website with location list can be found at www.thebasilbox.com We hope to serve you soon!

Quality & Quantity


Celiac

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Celiac friendly?

No

Review


I Spoke to the manager and she assured me that the restaurant is not dedicated gluten-free. Do use gluten-free ingredients however will not guarantee that it is Coeliac safe.

Celiac

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Celiac friendly?

Yes

Review


Great tasting food. Rice / noodles / salad bowls

Overall Rating

Review


So happy to find this fully gluten free option in the mall!!!! The food is fine.

Overall Rating

Review


Delicious. So great to be able to order delivery too, or for quick takeout!

Celiac

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Celiac friendly?

No

Review


Advertised as gluten friendly. I was told that they could not guarantee anything on their menu was gluten free. Would be fine for non-celiacs but it is not gluten free.

Overall Rating

Celiac friendly?

Yes

Review


All gluten free - Tom yum soup wasn’t edible but not the best. Still better than eating at a place with cross contamination !!!

Overall Rating

Celiac friendly?

Yes

Review


Everything is gluten-free and dairy free, except a few drinks have dairy in them. Very delicious healthy bowls. This was a treat as we could have anything! It was fast and tasted great. Highly recommend!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Eat here regularly, it’s always really tasty and I’ve never had a reaction. Everything is gluten-free. Most often I go with a noodle or spring mix base ( or a combo of both ) and I have the steak and shrimp or chicken and shrimp. Food is really good, staff always nice and efficient.

Celiac

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Celiac friendly?

Yes

Review


Everything is gluten free and delicious

Celiac

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Celiac friendly?

Yes

Review


Finally a healthy and delicious fast food option! There is no gluten on site, so you don’t have to worry about cross contamination. Extremely satisfied with my meal today!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Everything is gluten free. Many options to choose from.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This place is great! All gluten free. Celiac friendly. Great noodles and sauces with chicken, steak or shrimp. My daughter loved it! She had noodles with a peanut sauce.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Fantastic. Every single thing on the menu is GF, and tons of combinations. A go-to lunch spot that is celiac safe.

Celiac

Overall Rating

Review


Fast Asian food, all gluten free! A much larger indoor seating area than most Basil Box locations, and even some back patio seats.

Celiac

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Celiac friendly?

Yes

Review


Excellent food, everything is gluten free. Build a bowl style cuisine. Absolutely Celiac safe!

Celiac

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Review


Everything on the menu is gluten free and delicious! The staff seemed very knowledgeable and assured me that there was no risk of cross contamination. The food is so good!

Overall Rating

Celiac friendly?

Yes

Review


Yum! I wish we had a restaurant like this back home, I would love to try all different combos if I could. Although we aren’t dairy free, there are numerous options for those that are. A winner for sure.

Not celiac

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Celiac friendly?

Yes

Review


As quick eating options go, this location was great! We were so surprised to find Asian food with no risk of cross contamination. Quick, easy, friendly. Wonderful! Thank you so much.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


100% gf. Staff is knowledgeable (or will check) about other allergens. The food is tasty, though not the absolute most amazing in the world. But the fact that my kid loves this place, and we can both order almost everything on the menu makes it a hit for us both.

Celiac

Overall Rating

Review


Every time I eat here I get slightly sick. Idk what is going on, might just be me though. Friendly staff, great location, beaitiful interior. To be honest, I doubt the staff is knowledgable about celiac and cross contamination, as they hire new people here and there. Imagine one new employee eating a subway for lunch, then coming back to shift in their innocence without the slightest clue of the dangers they are putting others in. I especially hate it when they speak over your food exposed, very triggering. Sucks because the food is good depending on what sauce you get, but it is definitely overpriced and they are stingy with the protein.

Overall Rating

Celiac friendly?

Yes

Review


Celiac friendly. I ate there twice, it was tasty, and I wasn't glutened.

Overall Rating

Celiac friendly?

Yes

Review


Everything is gluten-free so we don’t need to worry. Great flavours, tasty, healthy, friendly staff and nice space. Love basil box.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I love Basil Box! Pick a base (greens, rice noodles, white rice, brown rice), a protein (chicken, beef, tofu, shrimp), 2 veggies, sauce, and "extras" like crushed peanuts and fresh herbs. The tofu is so yummy, and I like that you can mix up your ingredients a bit each time you go. As a vegetarian, my only option is the tofu, but it's a great little place to get a quick, safe, asian bowl.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Fast, delicious Asian food. All gluten free.

Celiac

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Celiac friendly?

Yes

Review


So great to be able to grab food on the go and not worry about it! Good amount of food for the price and fresh/healthy :)

Celiac

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Review


Dedicated gluten free lunch takeout. Love this place!

Celiac

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Celiac friendly?

Yes

Review


Everything is gluten free, but it’s also bland and just boring. Tried it twice. I haven’t been back.

Not celiac

Overall Rating

Celiac friendly?

Yes

Review


Everything is gluten free! The food is amazing!

Celiac

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Celiac friendly?

Yes

Review


Dedicated gluten free!! Amazing! Tastes so good :)

Celiac

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Review


Tasty food and so nice to have take away without worrying about cross contamination

Overall Rating

Celiac friendly?

Yes

Review


Everything is gluten free so no worries about cross contamination. Simple menu - bowls with a base of rice or noodles (I think maybe lettuce too?) with veggies and a protein and then some toppings. Quick and fresh.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Fast, dedicated gluten free Asian food.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great fast, healthy Asian food that's entirely gluten free.

Celiac

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Celiac friendly?

Yes

Review


Really good food, very quick. Love the options!

Celiac

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Celiac friendly?

Yes

Review


Quick, easy, and tasty gluten-free lunch or dinner

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The sauces are awesome! Delicious and celiac friendly

Overall Rating

Celiac friendly?

Yes

Review


The first time I went the flavones were great. The second time it seemed a bit lacking but the food is fresh and works as an on-the-go celiac friendly meal. Wouldn't hike back there just for it again though.

Overall Rating

Review


Despite all the good ratings I can't go there. The lemongrass chicken is over spiced all rib meat. Barely recognizable as chicken. The recommended chili sauce was overpowering everything in the bowl and overall the dish tasted horrible. I won't be back but for a $10 rice noodle bowl I guess one has to hold back your expectations? Freshii is a much better experience for the same money by way of comparison.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


everything is gluten free. good food.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great place- everything is gluten free so you don't have to worry about explaining cross contamination and can eat worry free!

Celiac

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Review


Another "bowl" place where they fill up a bowl with stuff you can pick off five different lists (like "choose your veggie" and "pick your protein"). I liked it but my dining companions didn't. Good for celiacs. Reasonably priced.

Celiac

Overall Rating

Review


Everything is gluten free in the restaurant and the food is delicious. Would definitely recommend to any celiac looking for a healthy fast food restaurant!

Overall Rating

Review


Great food!! All gluten free!!

Overall Rating

Celiac friendly?

Yes

Review


Fabulous! Everything is gluten free! Totally safe for Celiacs. Large seating space. Fast and friendly service. Good sized portions.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Amazing place!!!! Everything is GF

Gluten Free Features
  • Allergen List
  • Dedicated Gluten Free Facility
  • Gluten Free Menu
Categories
  • Asian
  • Dairy-Free Friendly
  • Healthy
  • Lunch
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly
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Chili lime shrimp was spicier than expected but delicious