Horrible. Said on the phone they took Celiac seriously but when we got there they seemed surprised that we wanted GF. Limited options. My son is 11 and they were offering salmon as one of the only options. Pizza and pasta are their selling points. Didn't offer either and did little to accommodate. We had to stay for a variety of reasons. My son and I did not eat. Went to chipotle instead. Ugh. (Though we love chipotle).
Had no gluten free other than salad! Called multiple days to see if they actually had gf pasta like it's listed on the menu, but no! Do not reccomend!!
Food was okay, server was nice but not knowledgeable. She offered me bread and butter several times, despite my efforts of informing her of my gluten and dairy intolerances/allergies. Ordered the farmhouse salad, which make sure you ask for no pepperoni because pepperoni contains gluten despite it being on the menu. Then after the meals the server asked if we wanted "warm chocolate chip cookies with gelato." Would not rush back, for it feels like an unsafe gf environment.
Got "glutened". They keep their "GF" sausage soup right next to the pasta soup and I found pasta in my sausage soup! I do NOT recommend Bertucci's if you're a Celiac! True Celiacs should avoid this place! Celiac Sprue disease is an auto-immune disease and NOT an "allergy" and should never "cheat" with gluten. Ever!
My "gluten free" dinner had be throwing up before I even got out of the restaurant. They definitely do not care or consider the severity of Celiacm
I have celiac disease. I regularly go to this location for lunch and get soup and salad. Sausage soup is right next to the one with the pasta, but I have never had a bad experience with the soup. Salad has never hurt me either. I did venture outside of my safety net once and try the risotto, and felt terrible afterward, so I'm not entirely comfortable with their food handling practices. But if you need a soup and salad this is a pretty safe bet. Just make sure you mention your "allergy".
I have never been so upset with service at a restaurant ever. I understand that mistakes happen, however I told the waitress before I ordered that I had a gluten allergy and ordered a salad from the GF menu. I had to return the salad due to a crouton in it. When I returned it the waitress acted so insulted and when she brought a different salad said it was only a "little speck" of a crouton. I didn't feel that they understood the seriousness of Celiac Disease.
Went back after a long absence. The menu has improved a bit. The salads are quite good.
Ate here a while back. Their website says Gluten Free Menu but in the restaurant they give you a Gluten Sensitive Menu. spoke to the waitress about ha in celiac disease and she was knowledgeable because she claimed her father has celiac disease. She ensured proper precautions would be taken. Unfortunately I had a reaction from eating here and was sick for a few days. wouldn't recommend eating here. Not a safe environment for a celiac.
They have a gig certified gf menu but eating here is very unsafe. Some servers are knowledgeable and friendly...others know nothing and are nasty. I don't get why restaurants who take the time to have a gf menu would not take the time to properly train the staff. Found a crouton in the gf salad after a manager "safely" prepped our meal. Won't go back.
My mom and I went here hoping for some gf pizza or pasta or flatbread or something, but the gf menu is what you would find anywhere else - chicken, steak, salmon. While waiting for our food we almost broke down when they set up the pizza for the next table right in front of us in all of its gooey deliciousness. Then when our antipasto platter came (ordered off the gf menu) it had a huge loaf of bread on it. When we said something the waitress just took it off the plate. We were so hungry at this point we ate it anyway, but clearly they're not very knowledgeable or sensitive. The food was pretty good, but Celiacs, don't bother - it's not worth it.
so they literally have the worst gluten free menu i have ever seen, if youre a picky eater this place is NOT for you. it wouldnt be hard to have gluten free pasta but they would rather serve a crappy piece of chicken oh well. but they are nice about it
Had a gf menu - I had shrimp risotto and it was very good. Service just okay. Descent option while traveling.
bertuccis is always a good to option for me, although it has a small gf menu it is very good. the salad is good and the roasted veggies are excellent. get both and it's good for 2 meals. I've been to several locations and never had a problem and I am very sensitive.
Best meal we've had at a restaurant in a long time! The special was GF cheese raviolis, which you know are almost impossible to find. The Caesar salad was amazing and we even had GF rolls. My daughter was in heaven being able to eat her favorites. Our server was fantastic and made sure everything was served to perfection and the head chef even came out to make sure it was delicious!
rude server. GF menu available but not sure it's worth the price. good in a pinch
The food is good, but not many gf choices. The gf menu has about 6 salads, fish, and steak.