Good food and a lot of choices. It’s fast food. Portions were generous and prices fit what you got ($17 for a good helping of meat and two sides). The manager seemed very knowledgeable including watching for cross contamination. I was told that the bologna contains gluten and the polish sausage was questionable. Kudos to them for being that aware. Sides were obvious. The only gluten was Mac and cheese. The young man who made my order made a mistake and put toast on my meat but when I called it out he remade my plate and was very apologetic. I would eat here again but would be a little concerned about mistakes if doing door dash.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Service and understanding of GF has gone WAAAAY downhill at the Hays, KS location. Meal came our 3 separate times wirh toast. GF/allergy/no bread/change gloves stated and restated multiple times. I know the staff was exasperated as it was clearly displayed with each interaction. Always try to go during non busy times so as to put the staff out as little as possible, but that doesn't seem to matter anymore. Sad because this used to be one of our few go-to places when in Hays. :(
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
They were very careful to not touch bread when preparing my plate. It was very good. I’m celiac and I didn’t get sick.
— Somewhat
— Most/All
— Excellent
Very knowledgeable staff regarding celiac.
— Very
— Most/All
— Excellent
We stopped at Billy Sims while driving through Kansas. The staff were knowledgeable about what was gluten free and asked if it was an allergy then immediately offered to change gloves. The food was delicious! We got a turkey and pulled pork along with Cole slaw and baked beans. It was excellent l!
— Very
— Most/All
— Excellent
It's true! They brought out a fresh cutting board and knife and when one guy was about to pull out some bread, the more knowledgeable man asked him to change his gloves. I bought a bottle of Bold and Smoky sauce bc it is gluten free.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Knowledgeable and great options. All sauces are GF
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I spoke to the staff and there are no gf options here.
— Not at all
— Not Much/None
Went here based on other reviews. Yet they have no GF breads and even taco shells aren't GF. But their seasonings are GF. I'm disappointed once again to pay full price and yet not get all of the meal
— No gluten-free information on the menu
— Not Much
— Good
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I had a great experience at the location in Ark City. They changed their gloves when I asked and even brought out a clean cutting board and knife. They also made sure not to touch toast while they prepared my order. According to their online allergen guide, most of their items are gluten free. I had the pulled pork, sliced brisket, baked potato salad, and baked beans, which I would order before my celiac diagnoses so I was excited I could still have it. Definitely recommend.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
When I told them I have celiacs they immediately changed gloves and told me what I could and couldn’t have. All meats and sauces are gf. All sides except the green beans and Mac n cheese. Obviously no bread. I had the turkey, baked beans and corn on the cob. All was delicious! Best meal in Hays by far!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
All meats, sauces and most of the sides are gluten. Make sure you ask for no bread and for a glove change. There is an allergy menu available online or in restaurant.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
4/7 of us have celiac disease so we are very careful where we eat. I called a head to see what they had and the lady said all but Mac and cheese and balogna were gluten free so we went and they have bread and chips that are also not gluten free . But they were very knowledgeable about cross contamination and made sure to make the gluten free items first then our other ones and to change gloves if needed to touch bread . We had chili cheese Fritos pie , pulled pork , and chili cheese fries . Everyone loved it and no one got sick!!!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Crystal was the lady who helped me. She got another clean cutting board and made sure no cross-contamination. Lots of options
Yes
We came here because it is the only option for GF food for our daughter who has Celiac. The staff is very knowledgeable about GF food and cross contamination. My daughter loved the meat she ate and the BBQ sauce. We will be back.
Food was good, and staff seemed to understand cross contamination issues.
Yes
They have an allergen menu on their website with GF options. Almost all of their meats and sides are GF. Just make sure to tell them no bread when you order. Love their pulled pork, ribs, baked beans, potato salad, and BBQ sauce!!
They have an allergen menu on their website with GF options. Almost all of their meats and sides are GF. Just make sure to tell them no bread when you order. Love their pulled pork, ribs, baked beans, potato salad, and BBQ sauce!!
Yes
Very knowledgeable, caring, friendly staff. All meats and BBQ sauce are GF, and they have a selection of GF Frito-Lay brand chips. When I identified as Celiac they washed their hands and changed gloves, and even brought out a new cutting board. Overall, excellent experience and delicious BBQ!
Yes
Great Food. Make sure you tell them "no bread" when you place your order for the meat combos. I never had issues with Corn or Baked Potato options
Yes
Emailed to ask about Gluten-free menu. Was told all meat & bbq sauce is gf, but all sides have gluten. Worth a shot!
Yes
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