Front staff did not know that veggie burger is not gluten free. Tested it with Nima and had to return it back. If I hadn’t, it would have been terrible. When I returned it back, his senior came and said veggie burger is not gluten free but didn’t have the courtesy to apologize. I would have fallen sick if not for Nima. They need to realize they are playing with people’s health here. Got a cheeseburger after that which tested safe with Nima! Three stars only for that effort. I wouldn’t eat here without checking the food.
I had the Fresh Vegetable Salad. I asked if the dressing was GF and the lady showed me a laminated card she had next to the register. It was. Very good salad. I forgot to have her tell them to change gloves.... ugh! Hopefully I’m all good...
Their burgers can be made gluten free, as can their salads. And they’re delicious! Be warned, though: Fries here are fried with oil that’s contaminated, and milkshakes may be contaminated by them not fully washing their equipment after making Malt milkshakes.
Called because if I am going to eat a burger, I want fries! According to who I spoke to - While their fryers are technically separate, the oil filter is common so they all share oil. Which is dumb and not safe for us. Lame!
The staff really cares that you have a good experience while dining here. They have a dedicated cooking area for gf and warned of any foods to avoid do to possible cross contamination. Good food and I didn’t have any symptoms after eating.
WARNING! I had previously been told their fries are GF and cooked in a separate fryer. Today when I called to order the guy asked if it’s allergy or preference and then told me the fries aren’t safe because at the end of the night they drain all the oil into the same bucket and then reuse it after the dryers get cleaned. So the breaded stuff frier oil gets mixed into the fries only frier oil. The burgers are still great and I believe they handle the food well. But that was a nasty surprise!
Okay. The burger itself was really good but they have generic GF Udis buns which we personally don’t like. The kids size burger was tiny and didn’t take up half of the GF bun. Fries were not in a dedicated fryer and were cool and not flavorful. We ate here late at night so not sure if that’s why our food wasn’t great? Our extended family ate at a different location a day earlier and loved both the burgers and fries however they are not GF. So not sure why our experience wasn’t as good as theirs.
They have one of the best burgers my husband and I have had. The manager came out from the back with a big smile and was extremely helpful. It was my first time there and they went over the menu with me which was great having celiac and all. Unfortunately he told me not to get the fries if I had celiac
Eat here probably once a week. It's the best burger in town. I loved this place before being diagnosed celiac, and love it even more now being gf. Buns are great. No issues with fries. They always ask if it's an allergy. I never get sick. Love this place.
Super juicy and delicious burger! Gf bun toasted just right so the texture was great. Fries were delicious. I have celiac and had no reaction. We loved this place! It’s casual with ordering at a counter. Top notch ingredients, including grass fed beef, no fake cheese, and even milkshakes with local produce. We were too full to get one though. Highly recommend this place!
My brother and I both have celiac disease meaning we can’t eat any gluten because we are allergic to it. So, we ordered two burgers both with gluten free buns, bacon and one with avacado for pickup. The employee on the phone read back the order exact to us and when we picked it up it was completely wrong. When we picked them up, one had a regular bun on it and one had the correct gluten free bun. Also, one had bacon on it and the other did not. That being said, once they fixed it (I never got the bacon even after they remade it), the food was good but semi-expensive for relatively small portions. I would definitely not recommend it to anyone who also has a serious allergy.
We were very nervous about the burger after the Cashier who took our order seemed confused and annoyed by our questions. The fries are not even in a dedicated fryer. But the gluten free burger came out separately from everyone else’s order, and my daughter did not get violently ill, though she had some stomach pains, but I can’t say if it was from this place, or not. She certainly enjoyed her burger though.
I only ate here once but the service was great. I Very knowledgeable and my food preparation was explained. The burger was very good and so was the bun. The french fries are technically cooked in a separate fryer...however...they explained that they merge the frying oils at the end of the day and reuse to fry. So the oil that fries the fries and the onion rings do get mixed together and it’s reused, so there’s risk of cross contamination. They said they’ve never had an issue but I didn’t want to take the risk as I’ve been glutened that way before. It was a good dining experience
Super soft GF bun for the burgers. Options were reduced due to a shared fryer, however settled on the kettle chips which were bland. Overall food seemed to be lacking in flavor for the price, however didn’t get sick in anyway which is sometimes priceless...
Delicious burgers with gluten free buns. They have a separate gluten free menu available online. I had a half caesar salad without the crispy taro and it was great. I normally feel sick with cross contamination but didn’t feel sick after eating here at all. Milk shakes were also great! Nice location with outdoor seating in prime La Jolla shopping area. No dedicated parking lot, so need to find street parking.
The manager was awesome. He told us they have a dedicated fryer for fries. Had burgers and fries. The manager knew what he was talking about and took care of us! The first employee we encountered when we walked in said nothing except the special gf buns is gf. Ask for the manager when you go in. Food was excellent! Burgers were juicy. They use Udi’s buns for their gf buns. They fry their French Fries in peanut oil.
Staff seemed knowledgable about gluten and went through our order a couple times to confirm that they had it right. Food was quite good. We were not warned about any cross-contamination with the fries as I've seen others mention here but also didn't seem to cause a reaction.
Ate here for lunch today. So far so good. Burger was grilled perfectly. GF bun was toasted and tasty. Fingers crossed no cross contamination on the toasting. GF fries are not GF! Separate fryer as another review mentioned but common oil since it shares the same heating element.