Gluten-Free at Ruby's Diner
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September 21, 20171 Main St, Huntington Beach, CA 92648
Fries are not gluten free. Cooked in same friyer as breadcrumbed items
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August 23, 20175630 Paseo Del Norte, Carlsbad, CA 92008
This particular location at the Carlsbad Outlets has gluten-free buns. Otherwise, there are no other clear gluten-free choices on the lunch/dinner menu. There is no dedicated fryer - I was confused by other locations' reviews and thought they had a dedicated fryer. So when I asked about gluten-free options for my daughter with Celiac, our server told me right away about shared fryers and that any fried food would not be safe. we ended up ordering a burger with GF bun and a side salad. The GF bun, while tasty, was still partially frozen. Side salad came out of the kitchen with the croutons on top. We promptly requested to re-make it, which they did right away and apologized. I'm giving this place 3 stars as opposed to 2 because the server really tried to accomodate us and seemed knowledgeable. I asked him to request that the kitchen take steps to minimize cross-contamination, clean out the grill, etc., and he was happy to oblige. I also really appreciated that he understood about shared fryers and told us right away. He also knew ingredients in sauces and helped us select a burger without gluten-containing ingredients.
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August 11, 20171 Oceanside Pier, Oceanside, CA 92054
Great GF spot! They have gluten free hamburger buns which were pretty tasty. Cajun fries were better than the regular fries- although not sure about the fryer situation
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July 29, 2017
1 Main St, Huntington Beach, CA 92648
Had a turkey burger on a gluten free bun. The fries were safe too! Delicious, can't wait to go back. Did not get sick.
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July 13, 2017
1 Main St, Huntington Beach, CA 92648
Now has a dedicated fryer for fries, we tested the fries with the Nima and they came out safe 😃, unfortunately we ordered the chicken sandwich with gluten free bun and that tested positive for wheat, probably from cross contamination on the grill, they grill the bun assuming with regular buns, we did not notify the wait staff, 👎 the chicken grill side came back positive for wheat 👎👎, otherwise the staff was pretty knowledgeable about gluten safety, another crappy day with celiac when ur starved
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June 23, 20176100 Topanga Canyon Blvd, Woodland Hills, CA 91367
Went here after reading such great reviews. Place was almost empty. Ordered burgers with gluten free buns. Stressed the gf MANY times. Also got fries and shakes. Again, we stressed the whole gf thing and the waitress even repeated it. We got our food and Intake a bite. The bun is unlike any gf bun I've ever had. Then I notice my daughters bun looks different, and hers is falling apart, as we have come to expect from most gf buns. I realize they have given me a burger with a regular bun! I call the server over and they go get a supervisor who removed my entire plate to go check it out. By this point I'm already feeling the impact...he comes back out and offers to get me a new burger and he acknowledges it was NOT a gf bun and he's not sure what happened. They Did comp my meal, but that's not enough to make me feel good about dining there again
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April 30, 2017
1 Balboa Pier, Newport Beach, CA 92661
While they did have a gluten free bun, my food was undoubtedly cross contaminated. Tasted good while I was eating it, but it made me sick later
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April 26, 2017
JWA Roadway, Santa Ana, CA 92707
I spoke to the kitchen manager about my specific gluten free needs and they still managed to give me a non-gluten free bun. I feel so sick! Stay away from this place!
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April 22, 2017
6100 Topanga Canyon Blvd, Woodland Hills, CA 91367
My son and I had a great experience at Ruby's. The burgers and fries were delicious. The fries were cooked in a separate fryer and the staff was very nice and helpful.
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February 05, 2017
155 S Palm Canyon Dr, Palm Springs, CA 92262
Only have gf buns. Not celiac friendly.
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January 06, 2017
49000 Seminole Dr, Cabazon, CA 92230
Great fries, cooked separately. Had a bacon cheeseburger no bun that was good. (They have GF buns, but they contain egg and I am allergic to egg.)
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January 06, 2017155 S Palm Canyon Dr, Palm Springs, CA 92262
Downtown Palm Springs - Manager came to the table to answer my questions. Had a great Apple Walnut Salad with chicken. Wish the GF options were marked.
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December 09, 2016
186 N Atchison St, Orange, CA 92866
They are very careful. This location also has a separate frier, so you can enjoy fries too!
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July 30, 2016
1 Main St, Huntington Beach, CA 92648
Had a turkey sandwich on gluten free bun, husband had burger with gluten free bun, French fries are fried in same area as everything else so I opted for a side of fruit. My father-in-law had a non-gluten free meal of an egg sandwich and potatoes and loved it.
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July 03, 2016
258 The Shops Blvd, Mission Viejo, CA 92691
Thus goes for ALL Ruby's diners. I asked to see a gluten free menu, they brought me out the ingredients listings for all their products. I was shocked to see, listed in big letters, on their burgers, CONTAINS WHEAT. THE BURGERS ARE NOT GLUTEN FREE, EVEN THOUGH THRY OFFER GLUTEN FREE BUNS!!!!!!!
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June 06, 201631781 Camino Capistrano, San Juan Capistrano, CA 92675
Don't trust your waitress, there is no dedicated fryer... they will swear up and down it's gf dedicated but when you ask for the manager they say it isn't
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June 03, 2016
31781 Camino Capistrano, San Juan Capistrano, CA 92675
No dedicated fryer. Gluten free buns, was offered fruit, salad, or coleslaw instead of fries
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May 20, 2016
186 N Atchison St, Orange, CA 92866
They have gluten free buns and if you ask will make fries in their own pan to avoid cross- contamination. They also will make shakes separately and hand mix. We visit often and they are always very aware and careful even though they will tell you they can't promise no cross-contamination. My son has never gotten sick and he is extremely sensitive celiac
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March 09, 2016
155 S Palm Canyon Dr, Palm Springs, CA 92262
They have gf buns but said they were prepared on same place everything else is put together
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January 05, 2016
49000 Seminole Dr, Cabazon, CA 92230
I had a wonderful chicken club sandwich and great fries. No reactions!
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December 06, 2015
1 Oceanside Pier, Oceanside, CA 92054
Waitress was knowledgeable and helpful. I stuck with the lettuce wrapped avocado burger & it was fresh and delicious. Did not try fries as I'm leery of any fried food. Good experience!
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August 23, 2015
245 N Harbor Dr, Redondo Beach, CA 90277
Very iffy today which was a shame as before it has been safe. Told by the waitress that their fries were gf, and fried in a separate fryer. I asked for a turkey blt on a gf bun. She said fine. When the food came out, I had salad with croutons on the plate and the sandwich did not look gf at all. So I checked and they had bought be out a normal one! Good job I checked. Also the fries are no longer gf. Then I was given a salad instead of fries- which on investigation had some dodgy sauce on a little bit, buried under lettuce leaves. I did not eat that! Eventually a gf turkey blt did come, it was ok and I wasn't ill.
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August 05, 2015
245 N Harbor Dr, Redondo Beach, CA 90277
I wish they had gf cinnamon swirl French toast (he glutinous version is so wonderful!). Maybe one day. I ordered the eggs Benedict without the muffin and the manager not only checked to make sure it was GF, she took a picture of the ingredients so that I could read them. The Benedict was very tasty and I felt just fine after eating it :)
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July 02, 2015
49000 Seminole Dr, Cabazon, CA 92230
Wonderful experience! Although there is not a gluten free menu, our amazing server, Adrianna, gave us great guidance. She checked with the kitchen about any items we questioned. The kitchen cleaned the grill for us before cooking our burgers. The garlic fries were delicious. Will eat here again!
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June 20, 2015
258 The Shops Blvd, Mission Viejo, CA 92691
This particular Ruby's is terrible. I ordered a gluten free burger and they gave me a bun that was not gluten free. And I even asked the waitress are you sure this is the gluten free bun? And she assured me it was and I was sick for a solid two weeks because of it. LEARN HOW TO EDUCATE YOUR STAFF
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June 16, 2015
1 Main St, Huntington Beach, CA 92648
Haven't gotten sick here at all, the burgers are great. Sadly they do not have a dedicated frier so the fries are not safe
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March 07, 2015
919 Baltimore Pike, Glen Mills, PA 19342
When questioned about the fries the waitress said they were gluten free. Pressed further she said they were fried in the same fryer as breaded items but that "It's not a problem unless you're really sensitive." I ordered a Bleus Burger on a gluten-free roll with a side salad in place of fries. I'm not sure if I got a regular roll or if there was a cross contamination issue, but within an hour I was very ill. I would not recommend eating here if you are gluten intolerant or Celiac.
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January 17, 2015
JWA Roadway, Santa Ana, CA 92707
Ruby's is in John Wayne Airport and offers GF buns. The wait staff was friendly and offered suggestions on how to customize my meal. Very fresh and yummy.
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January 11, 2015
258 The Shops Blvd, Mission Viejo, CA 92691
no dedicated fryer!!! no matter what the manager says. our waitress was gf and she warned us against it. have them cook your meat in a separate pan or you get cross contamination
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December 10, 2014
245 N Harbor Dr, Redondo Beach, CA 90277
Gluten free bun with their burger but fries are contaminated. Very reluctant to serve the gluten free burger through the window to the Seaside Lagoon,
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October 25, 2014
30622 Coast Hwy, Laguna Beach, CA 92651
fantastic. got the gluten free grilled chicken sandwich. I was informed that they didn't have designated friers. got the Cole slaw.
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October 12, 2014
100 Citadel Dr, Commerce, CA 90040
The Ruby's Classic burger is gluten free but they can make you other burgers with a GF bun. The special Pumpkin shake for October & maybe November is also GF & delicious!! I believe I had the chocolate sundae last time & that was good as well.
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September 20, 2014
100 Citadel Dr, Commerce, CA 90040
It's basic diner food. There are only two specific gf options. The fries and the coleslaw are not gf, so the only sides are tomato slices or cottage cheese. The food is OK, but don't expect a lot of options.
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August 23, 2014
1 Main St, Huntington Beach, CA 92648
Their burgers on a gluten free bun are spectacular!
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August 01, 2014
245 N Harbor Dr, Redondo Beach, CA 90277
You only have 2 options (hamburger or turkey sandwich) if you don't want salad. Fries have gluten per the deep frier. They also have yummy gf bread. Not many choices but the burger on gf bread was huge and delicious. (Offered a side of cottage cheese instead of the fries.)
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July 24, 2014
186 N Atchison St, Orange, CA 92866
Very good, nice friendly staff. It was nice getting a hamburger without having to do a lettuce wrap. Would come again.
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June 09, 2014
1640 Camino Del Rio N, San Diego, CA 92108
My waitress was so dumb. She brought me French fries with my GF burger, although the menu says it comes with tomato slices or cottage cheese. The waitress comes back and I tell her and she asks whether I wanted the tomato slices or the cottage cheese, I said cottage cheese. She came back with tomato slices. She seemed to think nothing of it so I talked to the general manager.
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March 30, 2014
1640 Camino Del Rio N, San Diego, CA 92108
Your typical diner food, located at the mall. Nothing is made in it's own gluten free area in the kitchen, so I don't recommend this place to people with severe gluten allergies.
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February 21, 2014
160 North Gulph Road, King of Prussia, PA 19406
Gluten free burgers with buns! Fries are gluten free in seperate fryer but shared finishing area. Ask for Patricio , he knows the gluten status of every single sauce and topping. Just awesome for a celiac!
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January 30, 2014
919 Baltimore Pike, Glen Mills, PA 19342
nice place. friendly staff. gf hamburger roll was pretty good.
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January 10, 2014
155 S Palm Canyon Dr, Palm Springs, CA 92262
Great bacon cheeseburger on a gluten free bun. While the manager states the fries are fried in their own fryer, he could not guarantee something else was not also fried in it. So I had the coleslaw, which was great.
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January 07, 2014
900-A Ocean Avenue, Seal Beach, CA 90740
Gluten free buns are stale, I'm not usually a fan of chains do to lack of quality of their dishes/fresh Ingredients.
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December 03, 2013
3333 Bear St, South Coast Plaza Shopping Center, Costa Mesa, CA 92626
I asked the staff at the Ruby'a at the airport. The burgers are grilled on the same grill that they toast the normal buns. NOT Celiac friendly.
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