Gluten-Free at Swiss Chalet

Yes. First when you order, mention gluten allergy. The chicken and dipping sauce are gluten free. Avoid fries. I order the steamed vegetables and/or baked potato.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I've ordered from this restaurant a few times and had good experiences. They told me that they have a dedicated fryer (so fries are gluten-free and dairy-free) and that the chicken (from the 1/4 chicken meal) and garden salad (without dressing) were also gluten-free and dairy-free. I think their house salad dressing is actually dairy-free and gluten-free but I didn't try it. My food was labelled gluten-free and dairy-free. Overall I felt safe and I will order from this restaurant again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for takeout

Chicken and chalet sauce are GF. The fryer is used to cook everything fried- fries, fish, wings etc.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Take out terrible- got buns on order when requested no bun. Restaurant dine in has good safety protocols and have never had an issue

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

A standard restaurant for me. The deep fryer is NOT dedicated. So fries are not gluten free. The rotisserie chicken and baked potato are ok. The staff seem informed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery

I have never had a reaction coming here to eat, they have a dedicated gluten free fryer for the French fries and the chalet dipping sauce is gluten free. Would recommend

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The staff were excellent and my food came out marked for allergy. I ate and was fine. Would reccomend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Apparently the manager said that the fries are placed into the same frier as other items. The quarter-chicken dinner is allegedly not gluten free anymore, and contains wheat according to the website now.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Delicious food! I always order the quarter white chicken and baked potato. I notified the server I was celiac and couldn't have gluten. They were super friendly and accomodating. Excellent service. No reaction whatsoever and I'm super sensitive! Just make sure you don't order the gravy since has gluten! The swiss chalet sauce is safe :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Their 1/4 Chicken Rotisserie Chicken is gluten free. Ribs without BBQ sauce is also GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Dedicated fryer! We had a great meal at this location and staff were very helpful and knowledgeable about gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

No GF fryer… nothing GF

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I LOVE SWISS CHALET! THEIR CHICKEN IS JUICY AND THEY CAN MAKE IT GF! Like yasss queen!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Talk to them about your level of gluten intolerance. We have eaten here a number of times safely and my wife is celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Not like other swiss chalets. No dedicated frier for fries. Still great chicken available gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

I had an amazing experience here! My server was very attentive and went above and beyond for me when I told her I was gluten free. She told me her friend is GF so she really understood! I got the quarter white dinner with fries. She informed the kitchen and they made sure the dinner roll was not on my plate and they even used a separate frier for my fries without me asking! Luckily the delicious chalet sauce is gluten free. I felt really safe eating here and I’m thrilled because Swiss Chalet was always a fave of mine before I went GF!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff are knowledgeable about gluten free, have separate frier specifically for GF! I have never had any issues

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Chicken, veggies and dipping sauce. They gave me coleslaw instead of a bread bun. Boring but safe. I am coeliac

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great food. Chicken and fries are available gluten free. Dedicated frier available. Food always comes separately and marked for allergy

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers online ordering

I really enjoy Swiss Chalet. So far, so good and I’ve eaten there several times.

Not Celiac friendly.

Asked about gluten free options and was told they said they can’t guarantee anything. At all. They also mentioned that they use the same oil for practically everything. Employees did not seem very knowledgeable on cross contamination and if they had anything gluten free in the first place.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

If you call ahead they will turn on the blancher fryer for gf fries they are knowledgeable and friendly about allergies it’s my go to place and I have never been sick and I have celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Swiss Chalet has to Versailles their menu to be gluten-free. Rotisserie chicken and dipping sauce, ribs are gluten free. Dedicated fryer for French fries too.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for soy-free
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers online ordering

This Swiss Chalet has a separate fryer specifically for gluten free fry’s! You just have to ask and it takes a few minutes longer to heat the oil. The chicken is gluten free, as well as the chalet sauce and mashed potatoes. They seemed very knowledgeable!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good for peanut-free
• Good for takeout

Food was delicious and no one got sick!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Good just stay away from the Fries, Gravy, Bread, Sauces, and any fried foods!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I eat here all the time. I always get the quarter chicken with mashed potatoes and garlic green beans with chalet sauce. Always so good and one of the only places within cobourg I feel confident in.

I give 4 star because sometimes yes I need to help explain but always good once walked through

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The waitress seemed relatively well-informed about cross-contamination and what on the menu was GF. She let me know I couldn't have fries because the only fryer on was also used for gluten items. However, when my food was brought out, they included gravy (which I am very aware is not GF). She took it back and I saw they also gave me a new piece of chicken which was appreciated. However, because of this mistake, I am not confident in how well-informed or trained kitchen staff are regarding celiac

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

The waitress seemed knowledgeable and that she knew what celiac was and about cross contamination. Chicken was safe without the sauce. They do not have a dedicated fryer at this location so I couldn’t get the fries. I got the chicken and baked potato and was happy about it !

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Ordered the family festive dinner with fries,green salad and beans. Everything was carefully packed so gluten containing buns were kept separate.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Excellent experience. chicken and chalet sauce are gluten free. They cooked my fries in their blanche fryer, very accommodating. Just ask all the usual questions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

I didn't starve but this definitely is not someplace to seek out if you're gluten free. I had a baked potato and microwave steamed vegetables with butter and sour cream. They have a smaller than usual menu right now because of Covid so this was all that was celiac-safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

This location doesn't understand cross contamination. They don't think it is necessary to change their gloves. The buns are stored above the chicken. When I tried to speak to the manager, he shrugged his shoulders. I got sick at this location and will not be returning.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering

I have eaten here many times and have never had any problems. I order the roasted chicken, mashed potatoes & dipping sauce. Staff change their gloves and waitress brings my food out separately. I recommend you check what's gluten free before dining. They don't have a dedicated fryer at this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering

Supervisor always delivers my meal, staff in knowledgeable. Go at least once a month in the last 12 years, never been sick ! 😋 Only thing I would change is the Gluten free gravy I don't care for it, got ginger in it. Not good for a poutine. Wish their original gravy was gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

**NOTE: DEDICATED FRYER ONLY USED UPON REQUEST.** We regularly order from this Swiss Chalet and have never had any issues. A dedicated fryer is available for french fries, but only upon request. We call ahead and they always accommodate, which is greatly appreciated. Quarter chicken with fries is my go to! No roll, of course.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering

I have read a few comments sharing that Swiss Chalet Ribs are Gluten Free... Please note *** RIBS ARE NOT Gluten Free. There is a RUB applied to the Ribs that has WHEAT in it. (The BBQ Sauce is also not confirmed GF).

According to Managers I've spoken to, Chicken Dinners can be made GF provided you ORDER IT as such, make sure to ask that NO BUN IS PUT INSIDE the dinner container. Chalet Sauce is fine, it's Gluten Free according to Management, and if you order FRIES, YOU MUST SPECIFICALLY ASK FOR THEM TO BE COOKED IN A SEPARATE FRYER.

Hope this helps! :)

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Waitress informed us that they have never had a dedicated frier for their fries, and as such they are not Gluten-Free.

So sad to learn this location no longer has a dedicated fryer for their fries. With more and more people going GF, I was surprised that they had one but have now removed it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Dedicated fryer for the fries! :)

They have a gluten free fryer and are knowledgeable about what has gluten in it. The chalet sauce is gluten free, but the gravy is not.

Any chicken dinner can be made gf, just ask for no bun and the gf fryer if you want fries. Always a good, delicious, affordable option.

They always warn you the gf fryer may take longer to heat up, but we have always gotten our food in 10 minutes or less.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was hopeful this restaurant was a safe place to eat from the last review but unfortunately I was wrong. Our server at first had no idea if they had anything gluten free. She nicely asked the kitchen who was not too sure themselves. From the Swiss chalet website I knew that the chicken and chalet sauce, ribs and garden salad and house dressing were gluten free and the fries were cooked in a separate fryer. She was not sure about any of that when I asked but she did come back from the kitchen saying that they had unfortunately fried other gluten items in the same fryer so I had to stay away from the fries. I ate the chicken, ribs, chalet sauce and salad. Unfortunately I can now say that I became extremely ill and am now dealing with horrible glutening.

Celiac friendly?

No

Had a great experience at this Swiss Chalet location. The owner Arvin was so knowledgeable- he gets it ! Explained how they have a dedicated fryer just for French Fries and they have a process in place for other food Eg new gloves, new cutting boards etc for celiac and allergies. Took good care of us.

Celiac friendly?

Yes

Very nice and helpful, does NOT have a dedicated fryer as others have reported. They pre-fry the French fries in a contaminated fryer in the morning when we asked if baking the fries was an option. Chicken and such was gf and great as always.

Our experience at Swiss Chalet in Truro went so well, we chose to eat there two nights in a row with our celiac son while attending a hockey tournament in Truro. Both evenings the servers were very knowledgeable while helping him navigate the menu. He was able to eat chicken one evening and ribs the second. Super friendly staff made for a very enjoyable meal.

Celiac friendly?

Yes

The rotisserie chicken, ribs, house salad and house dressing are gluten free. Fries are done in a dedicated fryer and the chalet sauce is gf too. **Make sure to let them know not to put a bun on your plate!

Celiac friendly?

Yes

Very surprised that I did not get sick eating at basically a glorified fast food restaurant. Have ordered take-out and dine-in many times and have never had a reaction. I know. I'm as surprised as you are. The staff seem capable and confident about making your meal gluten free (obviously with a restricted menu) when you ask. Never had a problem here.

Celiac friendly?

Yes

We were excited to find out they have a dedicated fryer here!

Celiac friendly?

Yes

Great experience. As soon as I sat down and let them know I was Celiac, they brought me the allergy guide and went through it with me. Lots of options - I had a half chicken, half rib dinner with fries. They have a dedicated fryer at this location and take precautions to avoid cross contamination.

Celiac friendly?

Yes

The man who seated us gave me an allergen list to supplement the regular menu and explained there were a lot of gf options. The server was very helpful and said they prepare the orders separately and that she'd mark my order with an allergy notice when putting it in. I was super happy that the Chalet Sauce was gf! I really didn't expect there to be so much choice here and was pleasantly surprised with the awareness of the staff and the many items I could choose from.