Chuy's

7 ratings
$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Tacos
Safety Rating
4 ratings

As rated by the community

3408 N Central Expy
Plano, TX 75074

Most Recent Reviews


Overall Rating

Review


Not gluten free at all! The waiter talk the the chelf and he said nothing on the menu was safe for me to eat. Even the meat seasoning had gluten!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I called a month before going as we were planning our company Christmas dinner, the manager was very nice and explained there are several options but the risk of cross contamination was very present. However, when I actually went, the staff was Not trained or informed on anything gluten free. Whatever manager was working that night did not know anything as well as they both didn't even know they had a GF menu! The waitress came back and told me that my best bet is to order something and she'd run back and ask if it was gluten free.. Thankfully, my friend ended up finding the GF menu online for me. Still good service minus that huge factor, and they let us camp out there while we chatted with patience. Just wish they were more informed of what they offer.

Updated 5 years ago read full review

Hashimoto's

Overall Rating

Review


We normally eat fajitas, making sure the meat is not marinated in soy sauce. To date all Mexican restaurants have accommodated us. Chuy's marinates all meat in beer! We also eat no flour of any kind, so enchiladas are not an option for us. The manager brought us the gluten-free menu and said everything would be cross contaminated so if we were celiac, he didn't recommend us eating here. Literally the only things we could eat on the Chuy's "gluten free" menu were refried beans and lettuce. We had some good margaritas and left without eating.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Tacos

Categories

  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Takeout
  • Tex-Mex
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


We called ahead to ask about Gluten-free options, and were told we could eat many things. Upon arrival, the manager said we could only have lettuce and unmarinated chicken breast. We had to walk out, since there was nothing for us to eat! How infuriating!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Regardless of food prep they dust the chips with flour. Stay away!

Updated 7 years ago read full review

Overall Rating

Review


So far, I haven't had any problems. The manager supervises the order and cooking. It gave me assurance.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I have found everyone accomodating in my search for gluten free food. The managers are amazing and most of the servers know what has gluten in it. Just ask. I have a great experience everytime I go there

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


A classic Tex Mex chain so you can expect the quality to be subpar. The manager was very accommodating and confirmed they had a dedicated fryer for only corn. However, they did have to check on a lot with the previous manager to ensure GF items. I got the chicken flautas with roasted chicken. While my typical reaction of ataxia did not kick in, I did leave feeling somewhat symptomatic: light headed, hot/cold flashes, weak on my feet etc. I think I may have been exposed in some capacity.

Be aware: marinated meat is cooked in beer, queso has gluten, Mexican rice is fried in gluten fryer, and chips are cross contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


If you have celiac DONT DO IT! Let me be a cautionary tale to those with any kind of gluten sensitivity. I have celiac and am currently in the worst pain of my life from eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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