Chuy's
$ • Mexican Restaurant
Most Recent Reviews
Great experience! They were very knowledgeable and careful with my order. They don’t have a gluten free menu but said it’s because they can customize almost anything to make it fit dietary restrictions. Chips are corn and have their own fryer. I got the chicka chicka boom boom enchiladas which were delicious!
Chuys is one of my go-to’s for GF. I get the shrimp tacos grilled on corn tortillas.
Husband is probably in remission of celiac so take it with a grain of salt. So far we have had no bad experience here since the manager posted on FB. They will come and warn you which is understandable, I appreciate it. It really depends on the day on who is comfortable and not comfortable.
Photos
More Reviews
I let the waitress know as soon as i got there that I needed to know their GF options, and it is their procedure to send the manager to talk to you about it. The manager specifically asked why I needed GF- when i told her I was celiac, she knew exactly what to tell me was off limits, was very knowledgeable about cross-contamination, and told me what was at risk. She baked me a separate batch of chips, and told me to order without rice bc the rice was at risk for cross-contamination. I ordered the stacked enchiladas with no rice- the corn tortillas, roasted chicken, tomatillo sauce and refried beans are all GF. It was very easy to order after speaking to the manager.
Talk to the manager before you order. Very knowledgeable and helpful. Chips were baked vs. fried and found out all meat can be made gluten free. Manager worked with me to make a custom meal that met all my dietary needs.
Update: This restaurant is very dangerous for a celiac. All meats are marinated in beer. The corn tortillas are made on the same tortilla press as the flour tortillas. Only a couple of the sauces are safe. Chips and queso is not safe. I got extremely sick after eating here the 2nd time. I will not be back.
Original review: Our waiter was unsure what was safe so he had the manager come over to talk to me. She was knowledgeable and explained what I could eat. You have to be very careful here and make sure they know if you have celiac. They prepared me my own chips and had to clean the tortilla maker and make me corn tortillas. I had chicken enchiladas with boom boom sauce. They were delicious. Only a few of the sauces are gluten free so make sure to ask. The queso is not gluten free. They have to prepare all of the meats without any seasoning to make it gluten free also. My food was good and I felt fine afterwards. Just be careful.
Extremely helpful staff. Lots of GF options! Although, their queso is NOT GF! So, beware of the queso! But the “boom boom sauce” and “creamy jalapeño” are both GF! And both are so delicious!
Reviews of this Chain
I was nervous to eat here because I’d seen the reviews that they aren’t gluten friendly, but I was invited to go for a friend’s bday dinner and decided to try it. I called ahead of time and they were able to give me a list of things that were safe: the rice, beans, and any enchilada dish that doesn’t have marinated meat.
When I arrived, I let our waiter know about my allergy and my concerns, and he was extremely helpful and willing to double check with the chefs. I ordered chicken enchiladas and had no reaction. Overall I was pleasantly surprised by the positive experience.
Queso is not gluten free! Every time I have gone and had enchiladas, I have had problems. Way too risky to return to.
Fryers are not celiac safe. The staff was very helpful and the manager came out to speak to me about the fryers. Lots on the menu (chicken dishes) can be made GF no issue. The jalapeño dip is GF and bring your own chips or ask for a side!
I haven't been here in years due to lack of gf/DF items. So glad to have come back! Manager came to table and developed a gf/DF enchiladas plate( no cheese). Not cross contaminated very delicious. Did come at 3 pm during the week. Would come during off peak hours.
Not the best place for gluten free. But Ill attach a menu that the Chuys corporate sent to me
