Chuy's
$ • Mexican Restaurant
Most Recent Reviews
Great experience! They were very knowledgeable and careful with my order. They don’t have a gluten free menu but said it’s because they can customize almost anything to make it fit dietary restrictions. Chips are corn and have their own fryer. I got the chicka chicka boom boom enchiladas which were delicious!
Chuys is one of my go-to’s for GF. I get the shrimp tacos grilled on corn tortillas.
Husband is probably in remission of celiac so take it with a grain of salt. So far we have had no bad experience here since the manager posted on FB. They will come and warn you which is understandable, I appreciate it. It really depends on the day on who is comfortable and not comfortable.
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I let the waitress know as soon as i got there that I needed to know their GF options, and it is their procedure to send the manager to talk to you about it. The manager specifically asked why I needed GF- when i told her I was celiac, she knew exactly what to tell me was off limits, was very knowledgeable about cross-contamination, and told me what was at risk. She baked me a separate batch of chips, and told me to order without rice bc the rice was at risk for cross-contamination. I ordered the stacked enchiladas with no rice- the corn tortillas, roasted chicken, tomatillo sauce and refried beans are all GF. It was very easy to order after speaking to the manager.
Talk to the manager before you order. Very knowledgeable and helpful. Chips were baked vs. fried and found out all meat can be made gluten free. Manager worked with me to make a custom meal that met all my dietary needs.
Update: This restaurant is very dangerous for a celiac. All meats are marinated in beer. The corn tortillas are made on the same tortilla press as the flour tortillas. Only a couple of the sauces are safe. Chips and queso is not safe. I got extremely sick after eating here the 2nd time. I will not be back.
Original review: Our waiter was unsure what was safe so he had the manager come over to talk to me. She was knowledgeable and explained what I could eat. You have to be very careful here and make sure they know if you have celiac. They prepared me my own chips and had to clean the tortilla maker and make me corn tortillas. I had chicken enchiladas with boom boom sauce. They were delicious. Only a few of the sauces are gluten free so make sure to ask. The queso is not gluten free. They have to prepare all of the meats without any seasoning to make it gluten free also. My food was good and I felt fine afterwards. Just be careful.
Extremely helpful staff. Lots of GF options! Although, their queso is NOT GF! So, beware of the queso! But the “boom boom sauce” and “creamy jalapeño” are both GF! And both are so delicious!
Reviews of this Chain
The staff was very helpful explaining what was gluten free. I went twice. The first time they said the chips were in a dedicated fryer but the second time, they said it was mixed. Seems like it changes from time to time. The corn tortillas are fine, so I had the chicken enchiladas without the queso on top (their queso contains flour). Instead, I added shredded cheese and extra tomatillo sauce. It was decent, but nothing special and there were so few gluten free options.
Almost everything on the menu contains gluten. Our server told us there is gluten containing seasoning in all of their meats. We were a group of 4, with 2 of us being gluten free. The only reason I gave them a 2 was because he was very gracious about our leaving after he had served us chips. We went to a different restaurant. I will not go back.
I was told they had a gluten free menu over the phone. When I arrived the gluten free menu consisted few items (8) mostly consisting of random vegetables. I would have rather they told me they just didn't have one. Will not be returning.
Has gluten free options. I order one enchilada with pulled chicken and boom boom (spicy queso) sauce, side salad with jalapeño ranch, and side of refried beans. Bring your own GF chips (theirs aren’t GF) or have them give you a couple corn tortillas to dip in free salsa for appetizer. Their queso isn’t GF but boom boom sauce is.
My husband and I had a great date at Chuy's. They were celiac-friendly and the server double-checked to make sure that the ingredients in my dish were gluten-free. She also let me know that the chefs did not change their gloves between prepping GF dishes so there could be cross-contamination. I usually have a negative response within 5-10 minutes of consuming gluten and I did not have a bad reaction at all after eating this meal. I'll definitely visit Chuy's again!
