Torchy's Tacos

Was sick after eating at this location. Spoke to a manager ahead of time, who assured me their food was celiac safe. She proceeded to tell me about how all tortillas, both corn and flour, are pressed together. Huh? I requested my tortilla not be pressed. Should have decided it wasn’t safe after speaking with the manager, but tried anyways, and felt very ill. My taco only had refried beans, cheese and avocado.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Torchy’s has a “gluten allergy” checkbox in their online ordering app (and probably also their registers). They also have separate physical GF menu (or did, pre-Covid) This is great, but locations vary in their awareness. I’ve been glutened twice at the William Cannon location. If I have to eat here, I order “in a bowl” to minimize possible contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I ordered 2 tacos with corn tortilla and let the cashier know that I have a very severe reaction to gluten.

Apparently there was a cross-contamination in the kitchen because my abdomen almost exploded and was so painful after we had dinner here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering

Delicious and separate GF menu, but I did have a reaction. Not a big one, but there may have been some cross contamination.

Celiac friendly?

No

We ate two tacos. One with pork and one with brisket. I tried the tortilla and the meat in Nima. approved! Yummy, fast and cheap.

Celiac friendly?

Yes

Eat here frequently and have never been sick. Amazing tacos and the best queso I have ever had!

The food is great but the I got very very sick the last time I ate here. I would not recommend this place to someone with celiac

Celiac friendly?

No

Very good for celiac, but no dedicated fryer (stay away from chips and fried anything). UPDATE: now has dedicated chip fryer at this location, OK for celiac for chips only. Other food fryer is still cross contaminated.

Wife has celiac disease, and has no problem eating here. Great food.

Celiac friendly?

Yes

Several gluten free options available and they have a gluten free menu upon request. Best tacos around!

Several gluten free options and the tacos are incredible. There is a chance for cross-contamination, however.

this is an Austin original AND quality food!

Summary - Yummy but had issues ordering from the gluten conscious menu and chips are in shared fryer.

Story - When I asked the server about gluten they immediately brought over the manager. Manager was great! They brought me the “gluten conscious” menu, explained that the chips are fried separately but the oil from both fryers are combined (so not GF but listed on the menu). I ordered the baja shrimp taco and the brisket taco on corn tortillas, mentioning the gluten allergy/menu to the server.

When the food came out, the shrimp was breaded and fried (so not GF), so we sent back with the server to redo. Then we realized that my partner’s burrito had vegan meat instead of the beef he ordered (burritos are not GF). He mentioned to manager who happened to walk by. Manager went back to kitchen and didn’t come back out until our food was out and correct. Everything was really good, including the mexican rice and street corn sides.

We tried to pay but the manager comped our meal. Very nice!

There is a bar and specialty cocktails but we didn’t try any.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I had celiac disease, explicitly asked her to indicate that I was GF on my ticket, and she did not. She also told me the chips are cooked in the same fryer as everything else, so I did not have any. Anyway, I ordered the airstream salad with the grilled chicken and have been sick all day :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Tasty tacos on corn tortillas, no GF info on menu and only 1 fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Good vegetarian options
• Offers online ordering
• Offers outdoor seating

The person behind the counter seemed a bit unsure in dealing with gluten free requests, but then she also couldn't tell me what white wine they had, so she must have been new. Be sure to look at the "gluten conscious" menu to know your options before you order. That said, the chips are made in a dedicated fryer, and the queso and GF tacos we picked were great.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The person who took my order was very knowledgeable about the menu and which items contained gluten and were safe. Food was absolutely delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent