I feel safe eating here. They changed their gloves and had no issue using ice cream that was uncross contaminated. The gluten free cookies were kept separate from the regular cookies. I didn’t ask how separate they were cooked. The vegan option wasn’t marked gluten free on the board but it was on the website so I went with that since it is a chain. The price was reasonable for 2 cookies and ice cream.
— Somewhat
— Some
— Excellent
Super limited items—chocolate chip cookie was good—we stopped in after grabbing dinner and walking around—no menu but person at counter let us know what was GF
— Very
— No gluten-free information on the menu
— Not Much/None
— Good
Been here 3-4 times, never gotten sick with any medicine. I’m Celiac so it was amazing how they would go into the back in request for new ice cream. Please ask for ice cream from a new tub if you are celiac and have to avoid cross-contamination at all costs. I looked in the vanilla ice cream, which was one of their gluten-free options and it was covered in crumbs. The workers did a great job and they seemed well educated on the allergy. Overall there are two cookie substitutes and I haven’t gotten sick from either of them. I wouldn’t add any toppings or hot press as those could be cross contaminated. Good place to eat.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
Good flavors, ok precautions. The only qualm I have is having to remind them to change gloves.
— Very
— Some
— Excellent
Went here this week. Got a gluten free cookie sandwich with gluten free ice cream and sprinkles. Staff member rolled the sandwich in a common use bowl of sprinkles. I assumed it was for gluten free designated items. Had a bad reaction and have been sick for over 3 days now.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Staff swapped gloves and ice cream scooper when serving me. Had the gluten-free cookies and 'old fashioned vanilla' ice cream and sprinkles. They did offer me a vegan vanilla ice cream but this was made with oat milk which I can't have unfortunately.
Fast and friendly service, was absolutely stuffed afterwards!
— Very
— Most/All
— Excellent
Delicious!! I’m also dairy free and I had the vegan/gf ice cream sandwich. Can be a little overwhelming to ask about contamination when super busy, but I went earlier in the day when it was less packed and they were super knowledgeable and made me feel very safe.
— Very
— Some
— Excellent
Love the baked bear! Very nice place. I’m gluten intolerant and dairy intolerant. They have 2 gluten free/dairy free/vegan cookie options: Chocolate Chip and Double Chocolate. They also have 1 gluten free: dairy free/vegan ice cream option that is vanilla chocolate chip. Love to get an ice cream sandwich, pretty sure they will wipe the heat press down if you ask but the cross contamination there hasn’t bothered me. Also, the vegan ice cream is in the back in its own tub so it’s not getting mixed in with the other dairy/gluten ice creams. But definitely if you are really sensitive to cross contamination either ask them about ways they could help prevent it for you or maybe just pick somewhere else if thats a big issue for you.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Good
Employees were very knowledgeable about gluten free products. They got new ice cream and the cookie from the back and changed gloves before serving my food. I had the gf chocolate chip cookie and mint chocolate chip ice cream both were delicious.
— Very
— Some
— Excellent
Sooooooo good! The gluten feee cookies are delicious-especially the fudge brownie cookie-and the ice cream is a perfect match. Tell them you have Celiac and they change gloves and scoop ice cream out of an unopened container. My dairy-free daughter loved their vegan options too!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
My ice cream cookie sandwich was delicious! And they handled safety very seriously once I told them I had an allergy.
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
So delicious! The cookie ice cream sandwich is huge! Great area to go sit outside as well.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Fresh baked GF chocolate chip cookies and chocolate brownie cookies. Had a chocolate brownie cookie, vanilla ice cream and whipped cream! The staff is super nice too!
— Somewhat
— Some
— Excellent
Everything's labeled, but the staff making our sandwiches seemed to confuse gluten free for vegan. Gluten free cookies were kept separately from the other cookies and the vegan ice cream was kept separately from the other ice creams, but a common ice cream scoop was used.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Average
GF items marked on menu!! They have both a GF cookie and brownie too!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very friendly staff that are knowledgeable. GF and vegan options for those who can’t have gluten, dairy or eggs!! It’s delicious!! Would call ahead because they do run out.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
A master class in food safety from the young man who took my order.
When I identified as celiac he immediately changed gloves and explained to me which ice cream flavors and cookies were gluten free. He then served me from a fresh container in the back to limit the risk of cross contamination.
All this on a busy Saturday night! What a hero. Very grateful for this attentive and caring server - and the wonderful ice cream sandwich as well.
— Very
— Some
— Excellent
Wonderful. Two gluten free cookies with gluten free ice cream. They have an up to date allergy paper showing what is safe. He changed his gloves and assemble cookie sandwich in the back using ice cream that has not my been touched and gluten free cookies. He did not need to be prompted delicious !!!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very knowledgeable about cross contamination. Enjoyed our ice cream and glad to know it was scooped from new containers in the back with clean scoops :)
— Very
— Some
— Good
Wonderfully knowledgeable about cross contamination and even scooped ice cream from a new container. Love this shop!
— Very
— Most/All
— Excellent
I was so excited when I saw that they have gluten free cookies and ice cream. The person that helped me changed her gloves before she asked me what I was ordering. It was the most delicious crispy chocolate chip cookie and most velvety full of flavor vanilla ice cream I ever had.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Yummy ice cream sandwiches! Two types of GF and vegan cookies (chocolate chip and fudgy brownie cookie) and a vegan ice cream (chocolate chip) option. GF/V options kept in and prepared in a separate space.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very careful about avoiding cross contamination - make all their gf cookies and scoop gf ice cream in the back.
— Very
— Some
— Excellent
My fiancé is celiac and very sensitive to gluten, even just through cross contamination. He got an ice cream sandwich with gluten free cookies which was amazing that he could also get the ice cream sandwich and he did not feel sick at all or notice any symptoms after eating! Definitely will be coming back again soon.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They knew all of the celiac protocols. They were very careful. The chocolate chip cookie and mint chip ice cream ice cream were really good.
— Very
— Some
— Excellent
They had 3 different GF cookie options and gluten free dairy free ice cream.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I went in not knowing what to expect. I ordered a sandwich with brownie outside, chocolate covered strawberry ice cream center and fruity pebbles topping. She was knowledgeable and asked if I needed the ice cream scooped from the back to avoid cc. The brownie was a little crumbly but it was really good! I will definitely go back when I have the chance.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Delicious and the cookies were yummy! It was fun to get a GF ice cream cookie sandwich. Only two cookies options, a brownie cookie, and a chocolate chip cookie. A few ice cream options; chocolate, vanilla, strawberry, and mint chip.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
GF cookies are baked in a separate pan (but same oven as the gluten cookies) and they scoop ice cream from the back to avoid cross contamination. It was great and no reaction!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great spot for an ice cream sandwich. Flavor choices for GF were minimal (vanilla, chocolate, mint chip) but still a great cookie sandwich treat that I don’t normally get to have!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Wow! Service was amazing! They had vegan gluten free chocolate chip cookies for ice cream sandwich and scooped from new container in back, washed hands, changed gloves and put sprinkles on the side for my 5 year old , all from back kitchen! It was SO good!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Fantastic service. Ordered the GF ice cream cookie sandwich. They immediately changed gloves and asked if cross contamination was a concern. When I noted that it was, they went to the back and made the entire sandwich in a separate area to prevent cross contamination. It was a delicious treat and a great end to a day on the beach! My celiac 4 year old son didn't want to share and wanted it all to himself! 😀Highly recommend this place.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Went once at night and they were out of GF cookies so we left. Tried again a week or so later and got the GF Chocolate Chip Cookie with Old Fashioned Vanilla and mini M&Ms. Not many GF ice cream flavor options, but pretty fun to have an ice cream sandwhich as that’s a rarity for GF! Good cookie, good ice cream! It’s about $9 for a GF ice cream sandwhich. A little steep but they’re big so you could definitely split with a friend.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
This place is incredible for gluten and dairy free people!! They are super careful with cross contamination and I’m highly sensitive. Didn’t get sick and loved every moment!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They no longer carry a gluten-free ice cream. Sad.
— Not at all
— Not Much/None
— Poor
Awesome GF choclate chip cookies. No issues eating here.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
— Very
— Some
— Excellent
Very friendly staff. I had gf brownie cookies with mint chip ice cream. Delicious!
— Very
— Some
— Excellent
Love the Baked Bear and the fact that they have gf cookies and vegan ice cream is awesome 😍. Just a heads up though to call ahead before you go, especially for vegan ice cream because they do run out quite often lately!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They were very nice and readily opened fresh ice cream. They did have gluten free cookies stored separate as well.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great GF ice cream sandwich. Staff was very knowledgeable and so good. Had a brownie cookie bottom with a chocolate chip cookie top and vanilla ice cream. Loved it.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
It’s an extra $2 for gluten free. They offer a chocolate chip or brownie cookie. The brownie cookie has a lot more flavor. I did not like the vegan vanilla ice cream, because it tastes like oatmeal. The dark chocolate ice cream is gluten free and very rich. If you like mint chocolate chip ice cream, it is also gluten free.
— Very
— No gluten-free information on the menu
— Not Much
— Good
Had the BEST ice cream sandwich here! So fun to get to have one again for the first time since my diagnosis. They were super duper careful once I said I had celiac - the gf cookies (2 types) are on a tray up above all the other cookie trays, so no crumb concerns; changed to fresh gloves, got a fresh container of ice cream out of the back with a fresh scoop and knew which flavors were safe; and had its own tray to keep everything safe from crumbs in the area. Also, the gf cookie dough is made in a separate gf location and then baked as a separate batch at the store so as not to get mixed with the regular cookies that are made and baked at the ice cream shop.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Delicious GF options! GF designated area of kitchen.
— Yes, the establishment is dedicated gluten-free
— Excellent
Two flavors of GF cookies. They are yummy. They change gloves and the cookies are kept away from the other cookies.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The first girl I talked to was a little confused with gluten free. She asked her coworker and she knew exactly what she was talking about and made mine in the back out of a fresh batch of icecream so there was zero cross contamination. And the price was reasonable!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
First, it’s unclear where to park without doing so illegally or walking a distance. Then you get to the door and there’s a note with where they suggest you park. A little late at that point. Once inside the menu doesn’t show exactly what is GF and the man behind the counter acted like we were speaking a foreign language. He did change his gloves however. My daughter asked about the fudge cookie and he told her they were out. He made her order and then moved to me. I asked for a choc. chip since that the the only option and then he gives me the fudge. He offered sprinkles, but wasn’t sure as to whether the they were GF! It just felt like we walked away without what we really wanted and way too much to eat because the customizations offered for regular customers weren’t there for us being GF. Next time we’re in Nashville we will pass.
— No gluten-free information on the menu
— Some
— Average
As soon as I ask for gluten free cookies the workers ask if we want the ice cream scooped from the back. We have been impressed every time we go!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
very good gf ice cream and cookies, 10/10 recommend
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
Gluten free items are stored separately and the will pull ice cream from a new tub
— Very
— Gluten-free items are marked on the main menu
— Some
— Good