Outstanding! Educated, friendly, accommodating for gluten sensitive and celiac. Use separate fryers and kitchen area. Very attentive and knowledgeable. Explained how they prepared the food - Evan when they served it to us!
Knowledge seems to vary from server to server, but the menu is clearly marked which items can made or all already gf. Never had a problem with a reaction and have eaten here several times. The guacamole and corn chips are the best.
CELIACS BEWARE! I ate breakfast here. I specifically told the waitress 1. I have celiac (and what that means). 2. I cannot have things with flour in them as she asked to sub tortillas with corn tortillas 3. I said corn only is fine but i CANNOT have it if it is in the shared fryer. I said this last part 3 separate times before placing my order. Meal comes out, she says gluten free and they gave you the corn tortilla instead of flour. I said great. Half way through I had a gut feeling. Asked her if she was sure this wasnt fried same fryer; she stared blankly. Had her go check. Manager comes out and sure enough it was fried in the same freaking fryer!!!! Started crying bc i have flights to get on and i cant afford the inflammation and damage that will be caused.
It was really good! All gluten free items were marked on the menu and the chips were fried in a dedicated fryer so safe there. I got the chicken fajitas with corn tortillas. It’s a little pricey but food & service were worth it. Also when I talked to the kitchen manager earlier he said even if it’s not marked gluten free on the menu they could make almost anything with some modifications. I didn’t want to stray just to be safe but you could try....
The fresh tortilla chips are NOT SAFE. Shared fryer. They were happy to bring me fresh soft tortilla shells instead. (Chips and Salsa are free as were my shells) They prepared my food in a separate location in the “back”. I enjoyed the chicken soft shell tacos and the guacamole is not to be missed! At least 6 GF options available. Alert your server to your GF status and you’ll be safely fed.
1st time in KOP, but have been to Syracuse twice and never disappointed. Started with the top shelf guacamole which is always A+, had the PESCADO aka Mahi-mahi tacos ....delicious!!!
We ate lunch here and it was delicious! I have more allergies than only gluten and they immediately brought the manager without our requesting. They checked everything and made sure my meal was safe for me to eat! An awesome experience!
Went to this restaurant after seeing the ratings & reviews in this app. No wait on a Friday evening, good service & quick drink refills. I asked if they had a separate gluten free menu (they don't), specifically asked for the dish I ordered to be gluten free (it was designated with the gray triangle too), and verified with the waiter when it was brought out that it was gluten free. Woke up Saturday, had explosive diarrhea all day, now it's Sunday afternoon and I'm still dealing with it. Totally ruined my weekend, haven't been able to leave the house. I do not recommend going here.
Although my waitress was not positive on a couple questions I had, she grabbed the manager without hesitation to answer my questions. The food was delicious and I had zero illness after visiting. Service was prompt even on a super busy sat night
Chef says chips are not cross contaminated and also brought corn tortillas to the table. Accommodated our kids with corn tortilla quesadillas and checked seasoning on refried beans. Guacamole and Queso are GF. One of our safe spots for sure. Our server was super attentive and concerned.
Had a lot of gluten free options which was very nice. But the waiter wasn’t very knowledgeable and the prices were more on the higher side.
The menu is marked but staff is not knowledgeable of gluten allergies. It’s the overall management of the servers that hurts them. One waiter takes your order but multiple others may bring your food out. They brought us flour tortillas 3 times after being specifically told corn only. The food was rather bland and service was terrible and slow. They also got our appetizer wrong twice.
Found this restaurant by happy accident. I had the Barbados and it was absolutely fantastic. Servers and manager were very helpful and knowledgeable about gluten free menu options.Top shel guacamole, made tableside, was unbelievably delicious. Highly recommended,
I know this place gets rave reviews on here & I must have caught them on an off day. Our food was overcooked and our veggies were flat out burnt on the fajita player. My daughter refused to eat her meal. The chips were a little greasy as well. Queso was good.
We’ve been a few times and have no complaints. The management always double checks any ingredients in question, the bartenders are super chill and nice, and the food is delicious.
Very GF and allergen knowledgable and friendly. If there's ever a question they get out "The Book" which has every menu item and any possible allergens.
I had delicious tacos that were marked as gluten free. I was a little disappointed that my old favorite dish (before I was diagnosed with Celiacs disease) was not marked as gluten free and the server said the chef didn’t know what had gluten in it so I couldn’t modify it. Service was slower than usual, but an overall good experience.
2nd visit in 6weeks. TOP SHELF GUACAMOLE is made table side and is unbelievable! Had the pescado (mahi-mahi) fish tacos that were recommended by waiter and they were fantastic. Also had the chipotle chicken fajitas with corn tortillas on 2nd visit and were amazing flavors!
We walked up & asked if any gluten free items on the menu & were told yes. The Executive Chef told us they have a dedicated fryer for the chips & even if not marked GF on menu they would work to make it GF for you. Loved the Taco’s & Barbacoa’s. We will come back.
This restaurant has had a gluten free menu for the last 8 years. They have been ahead of the curve for a while now and they even offer many vegan options. They have all of there gluten free options clearly marked on their menus.
Dedicated area so no cross contamination. Very knowledgeable staff
We dined outside by the water in front of the water, light show. Our three boys each enjoyed their meals, husband loved his chimi, and I ordered the barbacoa tacos. Yummy and totally safe :-) - chips and delicious salsa also. Very thankful.
We chose this restaurant to eat something before going to see a show. Nice location, friendly, helpful staff and acknowledge on what is being celiac. On the menu you will find a (G) for Gluten Free, wish we had time to try more. Probably will be back next time in the area.