Gluten Free at Noodles and Company

I used to work at Noodles and they do not avoid cross-contamination well. Unless you make a huge deal out of your allergy they will treat it normally and even then C.C. may have already taken place in the coolers, sauces, and kitchen appliances. They try their best but it's still a noodle place.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Great meal! Many GF options from GF noodles, zucchini noodles and cauliflower gnocchi. The gnocchi was fantastic! My daughter loved her Penne Rosa dish with GF noodles and grilled chicken. Will definitely be back!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options

I've had hit or miss experiences at noodles & company. My most recent experience is honestly was more so myself to blame. I ordered gluten-free rice noodles and assumed that they were the correct noodles before eating them turns out I have never seen that shape of noodle before in a gluten-free form and I should have gone with my gut instinct instead my gut repaid me back the next few days as I was severely sick. If you do go to a noodles and company please be sure to reiterate that you need gluten-free noodles and that they need to make sure to not cross contaminate.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

their menu shows gluten free items, also online you can use a menu selector that shows you what/how to order to be gluten-free.

my mom picked up food for me while she was in the area. I got the chicken veracruz salad (no crispy jalapeno, unfortunately - they're gluten!) and cross contamination definitely exists -- I found a crouton and a noodle in my salad.

idk if she informed them of the gluten sensitivity or not. idk if it would make a difference. so just be cautious

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

WARNING!! All pasta here, including every gluten free option, is cooked in the morning in the same water as gluten containing water. Preparations after ordering are gluten free, but they are unaware if the gluten-free options were cooked first, or cooked in the gluten containing pasta water.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Order the penne Rosa GF, it was so yummy and no stomach yet! Also order delivery and it was here in 20 mins or less.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Options were limited but great that they had any options at all. Food that I had was very good and portions were large too.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers delivery

If you have Celiac Disease you CAN NOT eat here! Even if you tell them it’s an allergy and they mark it in their system, I still find a regular noodle in my food. EVERYTIME! I spoke with the manager and she laughed like gluten isn’t that serious! Also worst customer service and rude employees!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I wasn’t sure what to order and the staff was very knowledgeable to walk me through the menu.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers delivery

I’ve been suffering symptoms all weekend because the staff and manager at the Burnsville noodles and company location by the mall do not know what gluten is and that their crunchy jalapeños are breaded in gluten. When I called to complain that they mixed the breaded jalapeños in my food, the manager actually said, “I’m sorry but what am I supposed to do about it?” She had to ask her staff is there was gluten in the breaded jalapeños and then asked me what is gluten. And then I went into the store and the manager tried to hide behind the counter. I heard her tell this young girl, “you deal with her” as I came in the door. She then turned her back and acted like she couldn’t see me. So I asked to speak to the manager. And then she pretended that she wasn’t the manager that I had just talk to on the phone! She remade my order and it was half the quantity of the regular that I had ordered. But doesn’t matter, with as unprofessional and immature she was, I’d expect that she probably sabotaged my food again or spit in it, so I wouldn’t eat it anyway. I cannot trust this company. I think this company is taking advantage of people calling food gluten free or even gluten sensitive when they don’t educate staff on what gluten is. This has a huge impact on my life. I have celiac disease and my whole week has been ruined.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I haven't gotten sick from this establishment even when I accidentally ordered something that had gluten in it as an extra they labeled it so I wouldn't get sick.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering

It's Noodles, so don't expect the world, but it's solid takeout and I've never had an issue eating at this location or chain.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering

I get the pad Thai and love it every time!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Noted that I had an allergy (celiac) and took great care of my food. I got the gluten free pipette noodles for my wisconsin mac & cheese. I also added brocolli to the dish. Do NOT get the grilled chicken, as it has high cross contamination. They told me that one time when I tried to order and saved me from getting sick :)

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for takeout
• Offers delivery
• Offers online ordering

Never gone here and not been glutened just don’t do it

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Pretty good with cross-contamination. Overall a good place for gluten-free food.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Offers online ordering
• Offers outdoor seating

Got sick, definitely not celiac safe.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I absolutely loved the people there they were very considerate and answered any and all questions I had. They have 3 gf noodle options I got pesto with grilled chicken and gf noodles. Overall 10/10 would reccomend and have again.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

If you have Celiac Disease, do not eat here. Gluten free pasta goes in the same strainers/water and you will end up with bits of regular pasta in your dish.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I got my gluten free noodles home and half way through sported several elbow macaroni noodle in the mix and I got super sick afterwards! I told them how sever my allergy was 3 times and even walked through the steps to tell them how not to cross contamination. To make it worse I called and told them and they literally did nothing. Hardly a sorry. Wouldn’t risk eating here.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

They have gluten free pasta you can substitute but I’ve found regular noodles in my dish plenty of times. I don’t have celiac, just a bad intolerance so it’s okay for me but I wouldn’t recommend to those with celiac due to cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

I am not Celiac but am extremely allergic to gluten. I get their Pad Thia all the time with zero reaction at all! I have also gotten their Mac and cheese with gluten free noodles.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

It’s great if they get it right.. which is about 75% of the time. I’ve had problems with cross contamination (elbow macaroni in my gf mac) and just having the whole order come with gluten noodles instead of gf or zoodles. Just be aware that your food is made by a rushed person in a small kitchen and be cautious and double check your food when you get it.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering
• Offers outdoor seating

Ordered gluten friendly items off the menu and had an almost immediate reaction.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

They say they take precautions to prevent cross contamination but they do not do a good job.

The first time I went there I ordered Mac & cheese with grilled chicken and found a piece of breaded chicken in my Mac & cheese. I took it back, they remade it and this time they gave me regular Mac & cheese with wheat noodles. I took it back again, and spoke to the manager. On the 3rd attempt they got it right.

The last time I went I got some sort of chicken zoodles. I told them I was celiac and needed it gf. They said they were happy to take all the extra precautions. This time when I got my food I found a wheat noodle in there.

Whatever precautions they take are a joke. They do not take gluten free seriously. I would not recommend to anyone who is sensitive to cross contamination ever!

I found out after from a family member, that a manager had told her they cook their grilled Chicken on the same pan as fried chicken. Only the steak and shrimp are gluten free. I’m not sure why they didn’t tell me this all the times I ordered gf and they told me they’d take precautions to prevent cross contamination.

I would not recommend to anyone who is very sensitive to gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Half hearted attempt with the zoodles, but they must recreate their gluten free list to ignore the default carb (often wheat containing noodles... makes the whole dish look inedible when a modification might solve that). Also same "terrible if also dairy free" issue that America seems to have.

Delicious gluten free shells. Lately I’ve been getting it with pesto, chicken or shrimp. Yummy! I have celiac, and have not been sick yet at this location.

HOWEVER, I have gotten sick at another location twice. So this review is very location specific.

My family loves the rest of the menu!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering

No matter what I tell the staff, their Pad Thai that they say is GF makes me very ill. It is tasty but it is not GF!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Stopped here on a road trip, ordered buttered noodles to play it safe. Told them I had celiac and needed gluten free noodles boiled in fresh water. They said ok, but I found a regular noodle in the bottom of my bowl. Was sick for the rest of the road trip.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I enjoy their food and you can substitute gf noodles for most dishes, however, they are not good at all with cross contamination. My family has had stray noodles (not the gf ones ordered) in our dishes almost every time we’ve ordered from here.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for kids
• Good for lunch
• Offers delivery
• Offers online ordering

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering

Update: This place, the last 4 years (2016-2020) have the most lazy, non caring workers serving this restaurant. Its like they purposely put regular noodles in your food. Then, if you want it fixed, no lie, it suddenly takes 45 minutes to do it. Such a bad experience time and time again, that we just gave up eating at this location.

The place appears to double check orders by requiring key when entering all unordinary orders sent to cook. This brings key carrier to double check and ask questions if necessary, and alerts cook that an allergy menu item is ordered. Great system to prevent mishaps. Staff are knowledgeable and courteous, gf noodles are yummy, and it's easy access off I-24.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I have eaten here several times with no incident and the food is good!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The lady at the counter seemed very knowledgeable about allergies so i felt confident eating here. She knew which noodles were gluten free and which items could be made gluten free. I thought I would be safe because she marked my food “allergy alert” but I ended up with a canker sore which is my number 1 sign I’ve been glutened.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have gone twice the second time I found regular pasta at the bottom of my bowl and got very sick

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Unsure of the risk of cross contamination

On their website they have an allergy guide that’s very helpful. They have gluten free shell noodles but some of the sauces still contain gluten.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They used to be much more accommodating and careful. My celiac daughter has gotten sick the last two times she tried eating there.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers online ordering

The manager Nino was so helpful! He answered my questions, told me what they do to keep celiacs safe, and took extra precautions without even asking.

I got the Mac and cheese with the shell pasta. So good it tasted just like I remember the normal Mac and cheese tasting!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Veggie noodles (spiralized) are probably safer than pasta here.

I’ve eaten GF at N&C 100+ times. I’m celiac. I understand the risk. Today I ordered pasta bowl w GF pipette shells and a side mac & cheese w GF pipette shells. Both of them had GF pipette shells but both of them had a different single noodle as well...perhaps an egg noodle? I discovered this late while eating. I probably won’t get sick but that tells me maybe they used a dirty colander or a dirty spoon that had an old noodle on it.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Got really sick immediately after eating the gluten sensitive zoodles. I don't recommend if you have celiac or an allergy

Although they can’t guarantee no cross contact, I have eaten their gluten free pipette pasta with butter probably 100 times. Ive never had an issue with getting sick.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers online ordering

A lot of options for restricted diets. Unfortunately, the food lacks flavor and high quality ingredients. Both my kids and I didnt finish our meals....even the salad was lackluster.

Don't eat here. I went when they were busy, did the whole I'm celiac gluten free song and dance. I ended up cross contaminated to the point where I was screaming in an ambulance and went to the ER given lots of pain meds to cope. Which takes a LOT of cross contamination. They ended up making my gluten free noodles in the same pot as regular noodles. Never again.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for takeout
• Offers online ordering

This noodles and co is the best!!! I always call in my order and speak to the manager about my gluten allergy. I’ve never gotten sick. Highly recommend! The pipette GF noodles are so great!

Celiac friendly?

Yes

5 stars if you're gluten intolerant. They have a lot of absolutely delicious options. However, it is NOT celiac friendly. Not this location, at least. They put their noodles in the same boiling water. I got sick the last time I ate here amd asked if the noodles were all cooked together with regular ones and they confirmed that they were.

Celiac friendly?

No

I have celiac and have eaten at this location several times without problems. My favorite is the shrimp pad Thai! The coconut curry soup is also delicious. Lots of gf options.

Celiac friendly?

Yes