Gluten-Free at O'Charley's

Restaurant
26 ratings
Reported NOT to have a gluten-free menu, but gluten-free options may be available.

Warning

This is a chain restaurant, which typically means a high risk of cross-contamination. It may not be possible to dine safely at this establishment.

Celiac

Overall Rating

Review


They have an allergen list and the food wasn’t bad. We didn’t feel sick after

I would eat here again

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Justin was very nice and helpful, we had a wonderful meal. I had asparagus, steak, salmon and gave my fries to my daughter. It was filling and tasty. Update! Was very sick all day after eating here. This was the only thing I ate all day. Not sure if the seasoning on the salmon did it. The food was delicious but need to be more careful next time. Please be careful when eating here.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Terrible

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Not a lot of options to eat here and I'm really not sure about any cross contimation protocols. The waitress was helpful and brought over a binder listing all their allergens, but it was not updated and limited to some of the meats, a soup, and one salad. I think I got glutened here.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


Not much that is gluten free. Detailed allergen menu and knowledge kitchen staff. Food was not great. Staff was friendly

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Three days after eating a "gluten-free" salad I am still sick! Later learned they marinate their chicken in a flour mix, but it's on the allergen list as safe!!! Never returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Waitress was very helpful, she pulled out the entire allergen menu. Got the potato soup and a salad, both were good and didn’t get sick.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Does not have dedicated area. Most of the menu is not gluten free, but the gluten free options can be found. I felt sick within a few minutes of leaving even though I ordered only gluten free options.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Gluten Intolerant

Overall Rating

Review


I can’t speak for Celiac folks but I’m sensitive and the potato soup is supposed to be GF, didn’t bother me and was delicious. Another time I went I had the loaded potato skins and I couldn’t stop eating them, no issues later. Not many GF options but the ones they do have are awesome

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The waitress was honest that she doesn’t think they have anything GF except salad. All salad served with fried or grilled chicken. Had a coke for lunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Overall Rating

Review


We wanted just a quick small early dinner and couple of drinks. The waitress had a very limited knowledge about gluten free diet. Kitchen manager was supposedly busy to assist us. So I ended up ordering bake potato and a corn on a cob. Since the check arrived while we were still eating, we never had a chance to order our second round of drinks.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Not celiac

Overall Rating

Review


Great experience! Christy I believe our server was she listened to what I said my steak and salmon and broccoli with no seasoning or anything meal was perfect ❤❤❤ definitely going back !

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Celiac

Overall Rating

Review


Waitress was unsure of anything, no gluten free menu, or allergies list available. Won’t return

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Not celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Not celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I work here. No gluten free menu, just an allergen binder. No gluten free bread like the other review said. Cooks will change gloves if asked but you need to specify. I haven’t had a problem here. Soups are iffy though because some have bleu cheese powder and bleu cheese is started with flour or bread for fermentation. Just ask if you are unsure! Good food though!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers online ordering
Celiac

Overall Rating

Review


All some place to eat ok works lovely food for desert

Celiac

Overall Rating

Review


A decent gluten free menu. The food is really good! Their cheesy potato soup is gluten free!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I asked for a GF menu. I was shown a binder then told the only food I can eat since I ave celiac disease is salmon, broccoli, and all of their salads without the croutons. They are out of so much she said.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Good food at a reasonable price. Local chain.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Their book that suppose to identify gluten wasn’t very informative and I think it was missing a few pages.

Overall Rating

Review


Very few gluten free options. Their gluten free menu is really just an allergy list. They also did not take into consideration the shared oil in the deep fryer when they made the allergy menu. You have to ask a ton of questions on how things are prepared to find the hidden gluten. Staff is not very knowledgeable. Food is good but the stress of ordering takes away from the enjoyment.

Celiac friendly?

No

Overall Rating

Review


My daughter with celiac went there with a friend. They DO NOT have a GF menu like it states on internet. She asked to speak to the manager and the manager didn’t know anything about gluten. She started rattling off things my daughter could possibly eat. I ended up picking her up so as not to risk it at a restaurant that is so clueless!

Celiac friendly?

No

Overall Rating

Review


They have a very detailed allergen menu, and were glad to answer any questions I had! I ordered the peach chutney chicken, with broccoli and asparagus, and it was delicious!

Celiac friendly?

Yes

Wheat Allergy

Overall Rating

Review


Unless you like salads or potato skins there’s nothing to eat here. Staff is not knowledgeable and they do not have a gluten free menu available.

Celiac friendly?

No

Overall Rating

Review


This place is not very gluten free friendly. They give you a large binder to reference while having to look through all allergens and play a matching game with said menu?

Overall Rating

Review


Only safe option was cedar planked salmon

Celiac friendly?

No

Not celiac

Overall Rating

Review


Don’t have gluten free buns. Not an especially great menu.

Service was not great & slow.

Overall Rating

Review


Ingredients listed in a separate menu. The broccoli cheddar soup was supposed to be safe. Horrible glutened stomach pains right after eating.

Celiac friendly?

No

Celiac

Overall Rating

Review


I’m surprised by the 2 positive reviews here. When I went they had no gluten free bread. They do have a binder that lists all the menu items and what allergens they contain, but it’s very general. For instance, it doesn’t differentiate between allergens present in the hamburger patty and those in the hamburger bun. I had the bacon cheeseburger with no bun and the mashed sweet potatoes. I didn’t get sick but the food was not very good.

Overall Rating

Review


Very difficult menu to use for GF.

Celiac

Overall Rating

Review


The staff has very little knowledge about gluten or the details of menu items. The manager came over to tell me French fries are gluten free but there would be “transference” and my best option was a salad.

As a celiac, you can choose from maybe 2-3 crappy salads, salmon, or ribs. It was meh at best.

Celiac friendly?

No

Celiac

Overall Rating

Review


Ordered nashville hot deviled eggs to go. Really, really emphasized that I had a VERY SEVERE gluten allergy, and asked that the chefs change their gloves. The waiter nodded, smiled, and came back with...fried green tomatoes. If they came up with that after all the warnings and specifications I gave them, I did not want to gamble with anything else. Left immediately, will not be returning.

Celiac friendly?

No

Not celiac

Overall Rating

Review


No gluten-free menu. They do have an allergen list online, but their menu is very limited in gluten-free items.

Overall Rating

Review


Very limited gf menu. Did not end up eating anything

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This would not be my first choice for gluten free in Mooresville, but if you are wanting a place with low prices and something for everyone, this could work. They have an allergen list online, but it was different than the one we were given in the restaurant, so be careful. My daughter was going to get the cornmeal breaded fish and then we found out at the restaurant that it wasn’t safe. Glad we asked! My daughter and I both got salads with grilled chicken. I was told that mine needed to be done plain, but my daughter’s was made with the spices. She didn’t feel too great later, so I’m guessing her’s should have been done plain too. Everyone else had ribs, steak, or salmon and it was fine. Nothing special, but with some work to figure out safe food, it works.

Not celiac

Overall Rating

Review


They get one star for having an allergen binder. I had to even bring my own butter! Allergen grid hard to follow and staff not knowledgeable or trained. Not going back, food just ok.

Celiac friendly?

No

Overall Rating

Review


Allergan list was out of date from menu, cumbersome to read and not much to choose from. Tortilla chips are not GF, steak was really dry and garlic butter is not GF so you can’t add it

Overall Rating

Review


When I ate here, I had salmon and requested they not put any sauce on it. I also had a baked potato with sour cream and butter, and sautéed vegetables. I told the server I could not have gluten and she and the chef made sure it was safe. The food was delicious and I did not get sick.

Overall Rating

Review


Had a notebook of ingredients in all their food! They were wonderful.

Celiac friendly?

Yes

Overall Rating

Review


There are few options and they cannot promise to prevent cross-contamination. However, I had no ill effects. I did tell the server that I had to be gluten free when I ordered.

Celiac

Overall Rating

Review


Great food and lots of options. Had plank salmon...delicious.

Not celiac

Overall Rating

Review


The staff was not knowledgeable. No gf menu but give a allergen list. Basically the only gf options are the California salad, potato and tomato soup, ribs or salmon

Celiac

Overall Rating

Review


Obvious that there is no training for GF. Only the manager had an idea, but not very sure himself, as we were asked if potatoes contain gluten when taking our order. Had to send salad back, as it was served with croutons, which we instructed to leave off. Don't risk it.

Celiac friendly?

No

Overall Rating

Review


What a horrible experience. I was in town visiting relatives. I asked for gluten free menu. The manager brought a notebook which he just showed me, then proceeded to tell me that the best option was for me to order a California Chicken Salad. He assured me it would be made in a separate area with all precautions being taken to make sure my meal was safe. (I'm sure there were other options but I never was able to hold the notebook.). I decided that if that was the item recommended, I would take his advice. My family ordered from the regular menu. I specifically asked the waiter to bring mine out separately to reduce more risk of cross contamination. Well.... just before the food was brought to our table, our waiter told us that he had been taken off the floor and a waitress would be taking our table. I again asked him to make sure mine was brought separately and he assured me it was being taken care of by the new waitress. However, my family watched as the food was being brought out and mine was not in the tray but being brought out with the other meals. But the former waiter caught her, took my meal and took it back in the kitchen and waited 2 minutes then brought it out. When I was told this, I called him back over and asked and he said that it was not supposed to be picked up by her. He again said it was safe. I prayed over my food with every bite. Then things got worse, the waitress came over to see if we needed water or anything, not noticing that one person has a totally empty glass! Wanted to know how the checks were to be split. We told her but also told her that the others had ordered a meal that came with pie. She was gone for 15-20 minutes. After that long, I went looking for the manager and had to ask for him to be sent to our table. He came over and I explained what all had happened and he said that the waiter was still assigned to our table but he would see about getting the pies to go because we needed to go now. Guess what, they were now out of pie!! He told us that he would take care of the bill and apologized for our experience. Not recommended, never again!!!

Celiac friendly?

No

Celiac

Overall Rating

Review


Service has been awful both times I have been there recently. I have heard friends say the same.

Overall Rating

Review


They were very thorough to ensure that what I was eating was safe. The manager was excellent and also assured me that he assisted the cook to make sure that the grill was clean before putting any of my food on it. Great service and lots of attention to my allergy! Highly recommend!

Celiac friendly?

Yes

Gluten-Free Features
  • Allergen List
Categories
  • Restaurant
photo
9oz sirloin, plain potato and steamed broccoli.