Just came back from supper tonight. Was very worried, have had bad experiences lately... this location made me feel safe. The waitress handed me the gluten free menu, and the manager came to talk to me about my options. They have a separate fryer for French fries (and they were awesome!). Hard Rock uses Udis bread for the sandwiches and burgers. Had burger, fries and brownies for dessert. Portions were big, could not finish. Very good experience, thank you Hard Rock Myrtle Beach!
Had a beautiful ribeye steak with gluten friendly fries made in a designated fryer and green beans. This was an amazing experience from being greeted by the hostess who was very cheerful her name is Nicole and our server was outstanding as well. Our servers name was Kimberly and was very attentive and made sure that my food allergy was communicated very clearly to the chef. There is no way to tell right away if there has been any cross-contaminationBut so far I feel very confident. If there is any change I will edit my comment. Very upbeat and friendly environment. P. S. My husband loved his burger and beer. ♥️
Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
Hanson was our waiter and he was very knowledgeable and helpful! Food was great! Lots of GF options
Good measures taken to ensure gf. I had a burger on a gf bun it was pretty good. Limited gf menu not as much memrobelia as most Hard Rock Cafe.
Gluten free, menu staff and management knowledgeable about celiac cross contamination had a great time!
Went there on a date with my hubby. Was so surprised to hear all of their fried food options are now gluten free so no need for dedicated fryer and no cross contamination. Make sure you tell them you are celiac and all workers are immediately notified. They take precautions with little flags on the food so no cc being delivered to your table. Had the wings and they were amazing! I haven't had wings in years! Did not get sick and most pleasant bartender (Autumn) who was very educated in gf! Would highly recommend even for celiacs!! I literally can't go out without getting sick, was pleasantly surprised and in heaven!
I got a kids cheeseburger and herb and garlic fries and I was told it was super safe and I am currently sitting here so sick. Stay away.
They had a gluten free menu and dedicated fryers. They have gluten free buns for the burgers. I will go back.
Great service, knowledgeable staff, good food but, possible cross contamination issues. They have a gluten free menu and a designated fryer for their fries but as someone with celiac I still felt sick afterwards.
Our waitress was Alle and the manager was Cat. We got great service. they have a dedicated GF prep station and GF fryer. as Cat explained to me, when the kitchen receives a GF order, one person takes care of that order from start to finish. the GF menu has many options. we had GF nachos for an app and I ordered the GF bbq bacon cheeseburger with garlic & herb fries. All the food was great! Hard Rock is a little on the pricey side but the food, as always, was delicious and the service impeccable!
Our waitress was absolutely wonderful and gave me great recommendations on the best gluten free burger...hickory bacon BBQ burger. If that wasn't good enough she suggested the brownie Sunday which was also gluten free. Food was so good. Will make this place a frequent stop. Waitress said their menu is about 90% gluten free, wish all restaurants were like this
Definitely great place to eat!! I haven't been able to have wings in years!! it was phenomenal and no reaction to anything!!
Excellent customer service. Manager was very helpful. They had a dedicated fryer.
Manager came to table and talked over all the options. We got South west burger (no cheese, changed to GF bun) and bbq bacon burger (no cheese, no onions, changed to GF bun) and fries (dedicated fryer). Tasted great! Our child got a hot dog in a corn tortilla (no GF hot dog buns) and fries. He was more than happy! Great meal and never got symptoms. We are GF, milk free and shellfish free. Friendly and prompt service.
great food! had gf buns for burgers and french fries. I ate there with no problem. Definetly safe for Gl
hamburger with fries!! they are very knowledgeable and caring!!
Two managers came over to the table and explained what was gluten free on the menu for me to eat. They were very knowledgable and careful about cross contamination. I did not feel sick after this meal. I had the cheeseburger with gluten free fries. They have a separate frier for the fries. The bbq sauce is gluten free. All around a great experience on a busy night.
Fantastic food and great outside patio area. Had ribs (fair warning a full rack is massive and enough for two) and Parmesan and Romano cheese fries. Amazing. Staff was very friendly and management was incredibly knowledgable about gluten free. Definitely recommend.
The manager was super helpful and the food was delicious!!
Ask for the manager Jesus aka "Papi" he's an expert on celiac disease and will make sure you get a safe meal. The food itself is typical overpriced fare- but being able to go out and my 8yr old and her having a good experience was well worth it. So hard to find places you can trust...we will be back next time in area.
My wife is celiac, Jesus the manager was a great help. Also the waitress Ashlee was very good. We felt very comfortable here, also the food was great! My wife had a burger, great gf bun. I had the Mac & cheese.. Jesus has a child that is celiac, he goes to great length to cater to celiac customers.
I am celiacs and ordered the legendary burger. When we were seated, we let them know of my food allergy and the manager came to give us the low down and the waitress was very attentive to my needs. Dedicated fryer for fries so if you havnt had in a while, worth the visit. + lots of cool stuff on the walls lol great staff.
My husband and I love this Hard Rock location! The manager and wait staff are very knowledgable, and the manager will spend time going over the menu with you. Simply inform your waiter of your allergies! And, they will do the rest. They take measures to avoid cross contamination and use a separate fryer for GF fries! GF buns are available and there are many options. GF Salad dressings are limited so bring your own if you do not like their lime citrus balsamic vinegarette. I was surprised it was very good, but may not be for everyone.
My boyfriend and I ate here later in the evening just last night. Being my first time on vacation since going gluten free I was a bit worried about being able to eat out at somewhere other than Chipotle LOL. I was so surprised at the service at Hard Rock! I am not a Celiac, but avoid gluten as a lifestyle choice. I notified our server if I could have a gluten free menu- and she said she would send the manager. At first this raised flags- but as soon as the manager came- all was lowered! The manager was excellent. Sat with us and explained that most of the menu is gluten free or can be made gluten free. Talked to us about the salad dressings, the burgers etc- said they they will accommodate whatever I want to order. He said his daughter was a celiac and asked what exactly my allergy was. I explained its not that I am allergic- just a lifestyle choice. I assume he did this so he would take extra steps in the kitchen. I ordered a Mushroom Burger. They made me separate mushrooms because the manager said the others had a thickener. The gluten free bun was DELICIOUS. The fries were cooked in a seperate fryer. All in all, a great experience! I was so happy to find this!
Had lunch at the Hard Rock in Myrtle Beach today. Read a few places that they catered to gluten free and my wife loves the place. I ordered the wings, which they were able to prepare GF because the chicken base hadn't been put on yet. They came with a side of Buffalo and a side of blue cheese, both gluten friendly. Huge and meaty wings with great sauces. Next I had the local legendary and my wife had the original sans the onion ring on a GF bun. I gotta say that her bread held up better to that delicious and juicy burger than mine did. Strongly suggest getting it done medium for max flavour. With the coupon from the local deals book, the whole meal (with a raspberry lemonade drink off the adult menu) came to a reasonable and tasty $40 plus tax and tip. A real bargain considering the great experience.
Very accommodating to gluten allergy. Had the grilled salmon with mashed potatoes. They also have GF burgers w bun, fries.
That was crazy easy for a new GF eater. No designated gluten free menu, but wait staff super helpful and let the kitchen manager know of my needs. He came to the table and spoke with me about what was safe to eat. Even a separate designated GF fryer. Highly recommend.
As always, the managers are very well aware of what a gluten free meal is. Most sauces (except bbq) are GF. Good GF bun for burgers or chicken. Also, fries are great. Awesome salads. Very nice to be able to get REAL food. Highly recommend.
There is no gluten-free menu. But the kitchen manager came and sat down with me and went through the menu and told me what I could and could not eat. This was very helpful! They have gluten-free hamburger buns. I got a cheeseburger and fries and it was very good.
Great. Manager explained the menu and asked about sensitivity to ensure all items were accommodating. Gluten free buns. Dedicated French fry fryer. Excellent service and atmosphere.
Server was extremely knowledge of celiac disease and gluten free food needing to be cooked in a separate area of the kitchen in order to avoid cross contamination. There was a gluten free menu. Had a separate fryer for fries - hooray! I had salmon with fries and my 9 year old son had a gluten free cheeseburger (with gf bun) and fries. He also was able to have a milkshake as they were available gluten free! Such an enjoyable meal for everyone.
We were in a family party of 11, with 9 from out of town, here Saturday for lunch and a visit to the Aquarium. My daughter and I were the only celiacs. We had their burgers and were served with gf plates as described on the GF menu: delicious! The gf buns were good, but I concentrated on the burger and fries. One of our party, following the Paleo diet, ordered a gf salad (without croutons). Her salad came with croutons, which she simply pushed aside, as she wouldn't actually get sick from them, but we wondered about the care taken in the kitchen. Also, another person ordered a vegetarian taco chip dish, which was brought to him with visible chicken meat in it, which his mother did send back. That worried us too. So I feel fine today, so my meal was gf, and I assume my adult daughter's was too, or she would have said so on FB or email by now. But be careful to pay attention to what you get!
just had a great meal here this evening. our waiter was excellent, Victor. Nachos were crisp and not great. Cobb salad fresh with lots of variety. separate gf menu with many options. this was the third time in 5 years and I have always been fine.
Great food and very careful with celiac food and traces. Have eaten here several times and never had any cross contamination incident, and it's worth mention that I am a very sensitive celiac. Serving staff are always super lovely (the staff at the door whoever are usually unfriendly) . The food is delicious !!!
They have a good amount of options. I got the California Cobb salad... the waitress wasn’t sure about the dressing being gluten free so I got balsamic instead.. and she assured me the chicken was grilled not breaded. The portion was large enough to be a full dinner, I enjoyed it!
There are gluten free options, and there’s no upcharge so that’s nice, but the sandwich itself wasn’t good. I got a grilled chicken sandwich with fries. The bun was very hard (didn’t budge no matter how hard I tapped it). The chicken tasted undercooked and the fries were bland and hard. Really no value for the price. I didn’t finish it because I didn’t like it. But still two stars because it was technically gluten free and I don’t think it made me sick.
Good choices of typical American fare on gluten free menu. Including a hot fudge brownie sundae.
No GF menu in house, but it’s still available online. I had the nachos (corn) with 3 different types of beans, cheese & tomatoes and Dr Pepper. Server was kind & attentive even though they were crazy busy due to a Jimmy Buffet concert about to start across the street.
As soon as I asked for a gluten free menu I was not only given one, but the manager came over and explained the entire food preparation process to me and was so informed and informative. Overall amazing dining experience and would highly recommend for any celiac’s eating out in Edinburgh 👍
Left before eating as I was concerned at their attitude. They asked how sensitive a coeliac I was. He said if I was sensitive the manager would need to speak to me to make me aware it would not be possible to guarantee my food would be free from contamination. Coeliac is coeliac so would not recommend.
So let me begin by saying my 2nd experience here in two days was awesome. Day 1 my waiter blatantly told me there is nothing I can eat there except for a hamburger with a gluten free roll. Well I didn’t want that so I said “no salads”?, he said “oh yah salads are fine”. He got me so nervous that I had a dry salad. I was miserable. I was staying at the hard rock hotel so I called and complained. They told me to come back in the next day which I did. A manager came right over and assured me there were a ton of gf options. I had a bone in rib eye, mashed potatoes and string beans. It was phenomenal! If you go here just tell your waiter that you’re gf and that you’d like to see a manager. In the end it was a great experience and I will definitely go back. I’m glad I didn’t let 1 uneducated waiter ruin it for me!
Went here for lunch and had a wonderful experience. There isn't a gluten free menu but the server knew exactly what I could have. We had nachos, chicken fajitas and parmasean fries. When they brought our food to the table the server jokingly said, "I hand removed all the gluten for you." So I knew they got the memo on my meal needing to be gluten free. It was all delicious and I don't think I'll eat for the rest of the day I'm so full! No reaction at all.
Friendly staf good knowledge about gluten free and a special menu
I dread going to Vegas because it seems like it's impossible to find a safe place to eat. After stopping by many restaurants to see if they were ok to eat at, we went with Hard Rock Cafe. I was hesitant to eat there after reading some reviews, but they had a dedicated frier so we gave it a try. WE WERE SO HAPPY WE DID! We had a great overall experience. We sat outside with a great view of the strip, I ordered a smoothie that was AMAZING, and then proceeded to order a cheeseburger with a GF bun, and GF fries. Everything was so good! Our server was excellent, very knowledgeable and super friendly! And the best part? No reaction. This will be our go to place in Vegas now. Side note: they did get rid of GF menu, not sure why, but server was able to point out what things were GF or could be.
Every time I have visited here it has been super. Given gluten free menu and manager came down to talk us through and said she would be sorting our meal. Only ever got the burger on the menu though as they are so tasty. The fries are super too. Even the table sauces tell you which Heinz products are gf. Would definitely recommend to others and will be back.
Server was wonderful! The manager came out and talked with me several times. Upon speaking with the manager to give him my thanks, he informed me they had a dedicated fryer (the server indicated otherwise). Talked about education regarding that! It was a great experience!!
Came in for breakfast. Have to say very impressed! My son got a breakfast sandwich (udis roll) and my niece had an omelet with toasted udis roll. Breakfast potatoes are gf as well as the bacon AND sausage. No gif breakfast menu but Birdie (our waitress) got manager and both were amazing! 10 stars of I could first the service alone!
Offered to cook the fries in fresh oil.
The staff was amazing. They have a dedicated fryer, but we had a delay in our gf fries and the manager gave us half off our bill - not at all expected or asked for, but hugely appreciated. The waitress was fabulous and well informed, and couldn’t have been better.
Awesome service. The staff was knowledgeable about GF procedures and ensured no cross contamination. We tried the burger, wings and ribs. My daughters loved it. We were surprised to find this in an international chain but it was great. We’d come back any time.
Had a late night, night cap. It is one of few places that we could easily find for quiet place for drink and late snack after 10pm. A lot of restaurants are closed during the week at that time. Hard Rock has great gf options. We discovered their gf in Barcelona. Glad to see them in downtown Chicago and that they were iron late compared to other restaurants. We enjoyed the our late night snack and drinks.
Gluten free menu - Delicious gluten free cheeseburger and fries.
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12 am - 2 am, 11 am - 12 am