Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
Hanson was our waiter and he was very knowledgeable and helpful! Food was great! Lots of GF options
Good measures taken to ensure gf. I had a burger on a gf bun it was pretty good. Limited gf menu not as much memrobelia as most Hard Rock Cafe.
Gluten free, menu staff and management knowledgeable about celiac cross contamination had a great time!
Went there on a date with my hubby. Was so surprised to hear all of their fried food options are now gluten free so no need for dedicated fryer and no cross contamination. Make sure you tell them you are celiac and all workers are immediately notified. They take precautions with little flags on the food so no cc being delivered to your table. Had the wings and they were amazing! I haven't had wings in years! Did not get sick and most pleasant bartender (Autumn) who was very educated in gf! Would highly recommend even for celiacs!! I literally can't go out without getting sick, was pleasantly surprised and in heaven!
I got a kids cheeseburger and herb and garlic fries and I was told it was super safe and I am currently sitting here so sick. Stay away.
They had a gluten free menu and dedicated fryers. They have gluten free buns for the burgers. I will go back.
Great service, knowledgeable staff, good food but, possible cross contamination issues. They have a gluten free menu and a designated fryer for their fries but as someone with celiac I still felt sick afterwards.
Our waitress was Alle and the manager was Cat. We got great service. they have a dedicated GF prep station and GF fryer. as Cat explained to me, when the kitchen receives a GF order, one person takes care of that order from start to finish. the GF menu has many options. we had GF nachos for an app and I ordered the GF bbq bacon cheeseburger with garlic & herb fries. All the food was great! Hard Rock is a little on the pricey side but the food, as always, was delicious and the service impeccable!
Our waitress was absolutely wonderful and gave me great recommendations on the best gluten free burger...hickory bacon BBQ burger. If that wasn't good enough she suggested the brownie Sunday which was also gluten free. Food was so good. Will make this place a frequent stop. Waitress said their menu is about 90% gluten free, wish all restaurants were like this
Definitely great place to eat!! I haven't been able to have wings in years!! it was phenomenal and no reaction to anything!!
Excellent customer service. Manager was very helpful. They had a dedicated fryer.
Manager came to table and talked over all the options. We got South west burger (no cheese, changed to GF bun) and bbq bacon burger (no cheese, no onions, changed to GF bun) and fries (dedicated fryer). Tasted great! Our child got a hot dog in a corn tortilla (no GF hot dog buns) and fries. He was more than happy! Great meal and never got symptoms. We are GF, milk free and shellfish free. Friendly and prompt service.
great food! had gf buns for burgers and french fries. I ate there with no problem. Definetly safe for Gl
hamburger with fries!! they are very knowledgeable and caring!!
Two managers came over to the table and explained what was gluten free on the menu for me to eat. They were very knowledgable and careful about cross contamination. I did not feel sick after this meal. I had the cheeseburger with gluten free fries. They have a separate frier for the fries. The bbq sauce is gluten free. All around a great experience on a busy night.
Fantastic food and great outside patio area. Had ribs (fair warning a full rack is massive and enough for two) and Parmesan and Romano cheese fries. Amazing. Staff was very friendly and management was incredibly knowledgable about gluten free. Definitely recommend.
The manager was super helpful and the food was delicious!!
Ask for the manager Jesus aka "Papi" he's an expert on celiac disease and will make sure you get a safe meal. The food itself is typical overpriced fare- but being able to go out and my 8yr old and her having a good experience was well worth it. So hard to find places you can trust...we will be back next time in area.
My wife is celiac, Jesus the manager was a great help. Also the waitress Ashlee was very good. We felt very comfortable here, also the food was great! My wife had a burger, great gf bun. I had the Mac & cheese.. Jesus has a child that is celiac, he goes to great length to cater to celiac customers.
I am celiacs and ordered the legendary burger. When we were seated, we let them know of my food allergy and the manager came to give us the low down and the waitress was very attentive to my needs. Dedicated fryer for fries so if you havnt had in a while, worth the visit. + lots of cool stuff on the walls lol great staff.
My husband and I love this Hard Rock location! The manager and wait staff are very knowledgable, and the manager will spend time going over the menu with you. Simply inform your waiter of your allergies! And, they will do the rest. They take measures to avoid cross contamination and use a separate fryer for GF fries! GF buns are available and there are many options. GF Salad dressings are limited so bring your own if you do not like their lime citrus balsamic vinegarette. I was surprised it was very good, but may not be for everyone.
My boyfriend and I ate here later in the evening just last night. Being my first time on vacation since going gluten free I was a bit worried about being able to eat out at somewhere other than Chipotle LOL. I was so surprised at the service at Hard Rock! I am not a Celiac, but avoid gluten as a lifestyle choice. I notified our server if I could have a gluten free menu- and she said she would send the manager. At first this raised flags- but as soon as the manager came- all was lowered! The manager was excellent. Sat with us and explained that most of the menu is gluten free or can be made gluten free. Talked to us about the salad dressings, the burgers etc- said they they will accommodate whatever I want to order. He said his daughter was a celiac and asked what exactly my allergy was. I explained its not that I am allergic- just a lifestyle choice. I assume he did this so he would take extra steps in the kitchen. I ordered a Mushroom Burger. They made me separate mushrooms because the manager said the others had a thickener. The gluten free bun was DELICIOUS. The fries were cooked in a seperate fryer. All in all, a great experience! I was so happy to find this!
Had lunch at the Hard Rock in Myrtle Beach today. Read a few places that they catered to gluten free and my wife loves the place. I ordered the wings, which they were able to prepare GF because the chicken base hadn't been put on yet. They came with a side of Buffalo and a side of blue cheese, both gluten friendly. Huge and meaty wings with great sauces. Next I had the local legendary and my wife had the original sans the onion ring on a GF bun. I gotta say that her bread held up better to that delicious and juicy burger than mine did. Strongly suggest getting it done medium for max flavour. With the coupon from the local deals book, the whole meal (with a raspberry lemonade drink off the adult menu) came to a reasonable and tasty $40 plus tax and tip. A real bargain considering the great experience.
Very accommodating to gluten allergy. Had the grilled salmon with mashed potatoes. They also have GF burgers w bun, fries.
That was crazy easy for a new GF eater. No designated gluten free menu, but wait staff super helpful and let the kitchen manager know of my needs. He came to the table and spoke with me about what was safe to eat. Even a separate designated GF fryer. Highly recommend.
As always, the managers are very well aware of what a gluten free meal is. Most sauces (except bbq) are GF. Good GF bun for burgers or chicken. Also, fries are great. Awesome salads. Very nice to be able to get REAL food. Highly recommend.
There is no gluten-free menu. But the kitchen manager came and sat down with me and went through the menu and told me what I could and could not eat. This was very helpful! They have gluten-free hamburger buns. I got a cheeseburger and fries and it was very good.
Great. Manager explained the menu and asked about sensitivity to ensure all items were accommodating. Gluten free buns. Dedicated French fry fryer. Excellent service and atmosphere.
Good gf menu and seperate fryer for fries. They have fries specials (eg parmezan, chili or garlic fires), also gf. Very nice! Had the pulled pork on a gf bun, both pretty dry. Therefore only 4*. No reactions.
Chicken sandwich on gluten free bun was excellent but fries needed seasoning. Gluten free doesn’t mean it has to be bland.
I have celiac and am pretty sensitive to cross contamination. Our server was very knowledgeable and happy to help me select a safe gf meal. They have a dedicated fryer so it was a treat to have French fries. They also have gf buns. I waited to post this review until one day after dining there so I’m sure that I didn’t develop symptoms after the fact.
This was one of my best gluten free dining experiences in the last 5 years! The waitress let me know that the gluten free menu is for gluten sensitivities and told me what my options are for being celiac. So there aren’t a ton of celiac options but the burger I had was yummy! And the fries are from a dedicated fryer which is always a luxury!
They have a gluten free menu that shows a bunch of deep fried options from wings, French fries, etc... when questioned about if they have a separate fryer for those items the waiter asked the cook about it. the cooks response was "we use the same fryer, the hear cooks it out." Will not go back there again.
Ate here three times and did not get sick. I get sick if I get even a little cross contamination. I had no problem here. They have a gluten free fryer for the fries which were great. Great burgers with a good gluten free bun. Servers were really knowledgeable and helpful with gluten free. Server said they have a separate gluten free prep area and color coded cutting boards for gluten free prep. They even had a delicious gluten free brownie sundae for dessert. I highly recommend this place.
I have generally felt that Hard Rock does a great job keeping me safe. This Hard Rock made me nervous. The waitress was a great help but pointed out that a lot of the items on the GF menu are not free of cross contamination. They did not have a dedicated fryer. She also tried to tell me one of the steaks was not GF. Make sure you ask a lot of questions.
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
A great gluten free menu with a lot of choices 👍
Gluten free bun for the burgers.
Waitress screwed up with our night. She brought the gf burger with a side salad with f* croutons! We asked 5 times if that was gluten free and she confidently confirmed. My wife ate one when the other server came and said it had gluten. She still insisted it didn't. Then the manager apologized and did not charge us and offered assistance. Be careful there, ask the manager to watch your food. Servers do not know what is gluten. Training needed.
Great option! Went with a large party of 9 including 5 kids. They have a separate gf menu ( even a kids gluten free menu) My 6 year old daughter enjoyed a cheeseburger on a delicious bun. Spoke to manager who assured me they had a dedicated fryer for fries. She was very happy!
My server knew what to do when i mentioned that i was celiac. The food was ok, way overpriced, but guess thats what you find at a touristy place like this. atmosphere was great, music not too loud, was very enjoyable experience. No reactions from food whatsoever.
We had a delicious dinner at the Hard Rock Cafe in Pigeon Forge last night. We have multiple food allergies in our family, including gluten, dairy, eggs and tree nuts. My daughter has Celiac Disease and is extremely sensitive. She cannot eat gluten or tree nuts and had their honey mustard chicken sandwich on a gf bun. My son is only gf and had a cheeseburger on a gf bun. I had their pulled pork , but no bun due to multiple food allergies (gluten, dairy and eggs), with their Carolina bbq sauce. It was delicious! Our server was very attentive and advised against the fries as she could not guarantee the fryer was safe...she said sometimes it is shared. We had the steamed broccoli instead. Our server told us they have protocols set up in the back to reduce cross contamination risk. My kids and husband shared the HUGE gf chocolate brownie sundae for dessert. We ordered it without nuts due to the nut allergy. They thoroughly enjoyed the sundae, which easily can feed 3 people. We were very happy with the food and service and no one was sick last night.
They were knowledgeable! The fries are gluten free and their gf buns are soft and less dry than other places. My waitress was more than happy to help and even got ready to answer any and all questions I could have had. The gf menu is online but they will help you find out of other items can be made gf!
Separate gluten free menu. I had the fajitas (no shells) with mashed potatoes. No reactions.
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