Gluten-Free at Twisted Root Burger Co

Restaurant
47 ratings
Reported NOT to have a gluten-free menu, but gluten-free options are available.
Reported GF menu options: Bread/Buns, Burgers
Celiac

Overall Rating

Review


We have visited Twisted Root many times before, but I’ve noticed a decrease in quality and service. Our latest visit was especially disappointing. I ordered a GF cheeseburger with mushrooms, cooked medium. The bun quickly began to disintegrate, so I started to eat the burger with a fork and knife. That’s when I noticed the meat was dangerously underdone. I ate only the cooked edges. The manager blamed me for ordering the burger medium instead of well-done. It’s always been cooked properly before. Also, it seems the management team is more interested in interacting with the young employees than attending to guests.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Not celiac

Overall Rating

Review


They do offer gluten free buns for their burgers, but they were not great. My bun was disintegrating as I ate. The burger options are varied and fun though. And they offer meatless options too

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options

Overall Rating

Review


Staff was very knowledgeable about celiac. I ordered a burger bowl and fries. Fries are cooked in separate fryer so are safe. I did not get sick and I am extremely sensitive.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


They are not careful. I asked for GF bun and they gave me regular bread. I watched her just change the bread. I had to ask for them to remake everything. They are also not good with food handling.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


We love this place. The burgers are made w good beef. You actually get 8oz of beef. Gluten-free buns for a nominal fee.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


They do have a gluten free list. You select a protein and toppings from the large list. Their gluten free bun is delicious, so are the fries.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Offers outdoor seating
Celiac

Overall Rating

Review


Once I asked if my meal (burger with lettuce wrap and fries) could be made gluten free I was assured that it could. Specifically I asked about the fries/dedicated fryer and was told that yes, the fries could be cooked in a separate fryer on request, and this was added to my ticket.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


They grill buns on the same flat top as the burgers and do not have a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Yep, I did it. I ate the whole burger. A thick, juicy, gluten free burger. I’m actually having a hard writing this review because my body is shutting down like it does after a Thanksgiving meal. I can’t even eat my GF fries. I ordered the bacon cheeseburger and just realized I forgot to take a pic because I got so excited when I saw my burger. Just imagine, a steaming hot, thick and juicy burger with cheese and awesome bacon hanging over the sides. Better than a picture, huh. I’m definitely going back. Oh and by the way…no reaction AT ALL!!! Delicious and safe, what a perfect lunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Not celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


We've eaten here a handful of times and always alert them of our gluten allergy. Never had a problem with cross-contamination, and they have gluten free buns and safe fries too! We've even had food delivered (through Waitr I believe), and there was a section to indicate a gluten allergy. Good experience every time.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Order taker was very knowledgeable and explained how they safely prepare their food. All items that are not breaded are GF and they have a dedicated fryer for fries. Even milkshakes are GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Offers outdoor seating
Celiac

Overall Rating

Review


Staff very knowledgeable about GF. Good conversation with them about it. Udis buns and a separate fryer for the fries. Delicious if you like burgers and fries. Also have a full bar.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They offer really good gf buns and took the needed precautions with my French fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers outdoor seating
Celiac

Overall Rating

Review


Staff seemed comfortable answering questions about gluten free options. I was told they had a separate frier for fries (good, because I'm pretty sensetive). I got the Freshman 15 on a GF bun, fries, and a chocolate milkshake. The reviews about the bun are correct, it's terrible. I didn't eat the top half at all, and ended up taking the bottom off as well. That said, it was a good meal. The burger filling was plenty on its own, and it was refreshing to be able to have fries. The milkshake was delicious, thick and chocolatey. I can't remember the last time I had a diner meal like that. Fun treat on a long day of travel.

Celiac friendly?

Yes

Overall Rating

Review


They said they could make any menu item gluten free. The burgers and fries were delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I've loved Twisted Root for a long time and I'm thrilled that this is the one they kept open in Texas during the pandemic. As usual their burgers are fantastic and I adore the gluten free buns they use, they're so good.

Not celiac

Overall Rating

Review


Amazing gluten free bun. I couldn’t tell it was GF. I got a burger with cheddar cheese, sweet potato fries & a peanut butter shake. The manager was super helpful when I called for directions & to place my order over the phone.

Celiac

Overall Rating

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Fan-freaking-tastic.

Dedicated frier, the best GF buns I've ever had, and just an all around great burger. The fries are excellent. We eat here regularly and have never had an issue, and I'm very sensitive.

The managers are well versed in GF and take it very seriously. At one point they had switched the buns to the current ones, and they looked and felt so much like regular bread we asked a manager to double check. She was so kind, and brought out a regular toasted bun and a toasted GF bun to show the difference. This is one place I feel like I don't have to worry I'm going to get glutened!!

PS - all the condiments are GF as well :)

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This place was AWESOME. Designated fryer, yummy gluten free bun, amazing allergy precautions. I was sooo full. Their yummy pickles on the side are gluten free too. This was such a great place to try! Was very impressed & will definitely go back.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Helpful staff who said they always change gloves when gluten free is ordered (even if you don’t ask them to do it). The fries are safe as they have a dedicated frier, and they also have a menu at the counter which tells you everything that it’s gluten free, but you do have to ask for it. Been here several times and never gotten sick.

Celiac friendly?

Yes

Overall Rating

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The staff was great and very knowledgeable. They use a separate fryer for fries and don’t toast the gluten free buns with the gluten buns. The burger and fries were excellent, too! Fun place to eat.

Celiac friendly?

Yes

Overall Rating

Review


My son has celiac disease, and we have eaten here twice without any issues. They have a separate area for preparing gluten free items.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This one is closed. Sad.

Closed

Not celiac

Overall Rating

Review


Called ahead, staff was knowledgeable and have a “system” to ensure gf orders are handled correctly, use a dedicated fryer and kitchen space. Gf buns were tasty and soft.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


GF buns available for their delicious burgers. Haven’t had any issues after eating there.

Not celiac

Overall Rating

Review


Great staff! Have been 3 times I. The last couple of weeks. Never gotten sick! Food is always good and staff is very helpful with the gluten allergy. They always seem to go out of their way for me.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Food was absolutely fantastic, fries are delicious and cooked in a separate fryer. Staff was a little rude at first when i asked about the fries and a separate fryer. She had absolutely no idea what gluten free was so I asked for a manager. The manager and the bar tender talked and the manager came to talk to me and assured me that everything would be GF. I would go back as it was a great meal. They could do with a better selection of GF drinks. They have liquor but not a full bar. Selection od Bottle cider could do with some improvement and no GF beer. Which would go nice with burger and fries. Big deal would be education of the staff or even just have them read the website before they start serving.

Not celiac

Overall Rating

Review


I paid extra for a gluten free bun. It literally snowed on my plate when I picked it up to eat it. The bun was also cold. When I complained, a manager offered a new bun, but said it was the product...they were all that way! I suggested they try a different product. Not worth the wait or the money!

Overall Rating

Review


Expensive burger, but they had gluten free buns and dedicated fryer.

Overall Rating

Overall Rating

Review


Always safe if you let them know you need GF. They have a dedicated fryer, change their gloves, and are very considerate of cross contamination. BEWARE: the ranch is NOT GF and the only pickle that is safe is the regular dill.

Celiac friendly?

Yes

Overall Rating

Review


I had the veggie burger on a GF bun and fries. Veggie burger is made in house and was excellent. The manager was very friendly and made sure to ask if my order was due to sensitivity or preference and plated everything accordingly. Everything was very fresh and tasty. Worth the price.

Celiac friendly?

Yes

Overall Rating

Review


There is a separate gf menu they have but unfortunately every single burger isn’t safe. I have no idea what everyone on here is eating there but it’s not burgers. I ended up with a meh salad.

Celiac

Overall Rating

Review


The staff was great. They didn’t flinch when I said Gluten Free & Celiac Disease. They double checked the ketchup for me and the fries are cooked separately. Burger & fries were fantastic! Love this place!

Celiac

Overall Rating

Review


The staff seems knowledgeable about gluten allergies. They offer a gluten free burger bun that’s very good, but a little crumbly. The burgers are huge and a bit greasy but delicious. I’d give it five stars if not for the price. Did not get sick! Definitely recommend!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Super yummy GF bun and fries!!

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Delicious burger. GF bun was cut weird, really thick on top and bottom thin enough to get a little soggy. Tasted good though! Fries are gluten free. House made chipotle ancho ketchup was awesome! Housemade drinks were good too. All in all a positive experience.

Celiac

Overall Rating

Review


Staff not very helpful other than saying they have a GF bun. No sides. It was one of the big GF buns that falls apart in your hands and hides the flavor of the burger. Didn’t eat the bun and the burger was so-so

Overall Rating

Review


GF bun - Udi's. I didn't get sick. Interesting burgers but only some are gluten free. Had heard great things about this place but my burger, even without eating the bun, was really dry.

Gluten Intolerant

Overall Rating

Review


GF bun was cold and crumbled apart. :(

Celiac

Overall Rating

Review


Staff was nice and accommodating, I like the preference vs allergy option. Gluten free buns and fries, my husband enjoyed them both! Unfortunately though he did get sick from cross contamination, possibly from the butter roll used to toast the buns or the grill - we were not aware of it or we would have asked for his not to be toasted. Would not say celiac safe. :(

Celiac friendly?

No

Overall Rating

Review


Great burgers and fries! Staff was knowledgeable to gluten allergies. Will visit again

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Gluten free buns. Very good burgers. UPDATE: Bossier location is out of business. There is one in Shreveport.

Overall Rating

Review


They have a gluten free bun, looks like the fried stuff is fried together, but ask again just in case it’s changed. Burgers are super good and worth it.

Overall Rating

Review


Local chain, we went to the one in Roanoke TX. Staff was knowledgeable, dedicated frier, GF buns were buttery and toasted on the griddle not their regular bun toaster. No onion straws. Cheezy fries are excellent. Salad was really good and fresh. Homemade pickle bar with like 5 different pickles is cool. Basically everything was super good except for the burger itself, mine was overdone. Otherwise it would be 5 stars. I'll still go back, and maybe try the chicken. My husband is Cealiac, I have a severe gluten allergy, we were both full and happy after dinner, no reactions at all.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Ate here because of good reviews. Checked 4 times with staff to be sure it was gluten free and was assured it was and that they were careful. Tested with the Nima tester and it came back positive for gluten. Thankful I only ate one fry

Celiac friendly?

No

Gluten Free Features
  • Bread/Buns
  • Burgers
Categories
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
The All American Burger with fries.
Most burgers are gluten free & I always check their house made sauces & pickles.
Freshman 15 with gluten free bun!
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