They don’t claim to be a gluten free place and warn about cross contamination but do offer gluten free options.
I ordered one of the gluten free pasta dishes, was concerned when they brought a different option. They did confirm that the substitute was gluten free. It tasted amazing! I am definitely regretting eating it now.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
White Spot clearly marks every order that has allergies, but unfortunately are not always successful with keeping them clean of cross contact. I get glutened here on average 1/4 times per meal. White Spot also changed the gravy to contain flour, which is a big let down as it's hard to find safe poutine away from Vancouver. I like the restaurant for being a classic and something my grandma loves to visit, but I'm always taking a gamble eating here.
— Not very
— Some
— Good
One of the servers has gluten and lactose intolerance so she knows exactly how to adjust menu items to make them safe. It seems that the kitchen is aware of gluten and possible cross contamination because of her.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Clearly marked gluten free options on menu. GF burgers and GF poutine (not sure if it is a dedicated fryer).
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Their menu says they have Gluten friendly options, but they don't have a dedicated fryer.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Below Average
The Penticton White Spot has a dedicated fryer for their smashed potatoes and French fries along with other gluten free options. They are very aware of cross contamination and the need for Celiac safety.
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had a great salmon burger on a nice gf bun and French fries - not contaminated!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location could not guarantee there was no cross-contamination for items that went in the fryer, which leads me to believe they do not have a dedicated fryer. The menu has gluten free items on it, including burgers, chicken Caesar salad, chicken house salad, a mushroom fettuccine dish, and a teriyaki donburi bowl. I ordered a cocktail and asked the waitress to check if it was gluten free (she knew the liquor was, but had to check the slush), and she confirmed it was gluten-free. When I ordered my gluten-free meal, she clarified "is this an allergy" and I said "yes". She returned to tell me that the kitchen was warning of potential cross-contamination of fried items and confirmed if I wanted to order fries anyways, or if I wanted to make a change. I have eaten the burgers with the gluten-friendly bun. It tasted good with the 1/3lb beef burgers (most beef burgers on menu), but not as good with the 1/4lb beef burgers ("Legendary Burger"). I react to something in the bun, I believe, but it's not gluten; I'm asymptomatic so if the bun had gluten I wouldn't react. I contacted the corporate office to request the ingredient list, but I don't expect that to be answered for a couple of days. I tried to find the bun online by matching the nutrition values to commercially available buns, and I think it may be the restaurant supply variety of Little Northern Bakery 's Chia and Millet hamburger bun, but I'm not sure.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I asked about GF precautions and they cleared a kitchen station for me and cooked the hashbrowns in a pan.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Found tiny bits of crouton in my salad, they obviously added them and just picked them out when they realized their mistake. Was sad because I didn't want to chance the GF pasta and thought the salad was the safest thing I could order. They are not knowledgeable about cross contamination.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Heaps of gluten friendly options and huge menu in general, decent service and Knowledgeable, food was good. Having gluten free fries means a lot to me !
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average
I was assured there were no gluten containing ingredients in my gf pasta. I told the server that I'm celiac and to please let the kitchen know too. In consulting the allergen guide AFTER eating there and after feeling symptoms, I realized that it does contain gluten (likely in the sauce). Really annoyed right now.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
I had the beef dip on the Gluten Free bun. The beef was great, the fries were good. The Superstore bun was hard as a rock, good thing the AuJus was gluten free to soften the bun.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
Gluten free buns and a dedicated frier (bottomless fries when you order a burger). GF gravy and knowledgeable staff. This is a chain of restaurants. Every location should have the same menu but, as always, double check when you order.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Classic BC restaurant famous for burgers. Excellent and not a huge upcharge for GF bun. That's about it for GF specials.
— Not very
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
— Very
— Separate gluten-free menu
— Some
— Excellent
I've heard that Celiac safety depends on location. I had a good experience at this specific location. My server happened to be Celiac and I was told that almost anything on the menu could be prepared safely (except for pancakes, waffles, etc.) This location offers GF buns and pasta and has a dedicated fryer. I ordered the classic breakfast with sliced tomatoes in place of toast.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They have gluten free buns but do not dedicate a fryer as most Whitespot locations do. Front of house staff was nice and made the effort to ask kitchen if it was safe for celiacs and kitchen staff was honest so that’s a plus!! Still it’s always disappointing when you become accustomed to great options from a restaurant chain and drive out of your way to find the “odd man out” In my experience 80-90 percent of white spots and even triple Os put amazing effort into being celiac safe and also having dedicated fryer .
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Average
Celiac kids approved. We ordered kids burger and pasta, sides were substituted with fruit. They don’t have separate friers. The buns were soft and pasta was delicious.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Safety is not 100% since the is always a possibility of cross-contamination, but the servers are aware of the difference between gf and allergy. We have never gotten glutenized at a White Spot.
The service at the Kamloops one is really good.
Warning: the smash potatoes are done in the same deep fryer so are not celiac safe. That means there is only one celiac-friendly option on the breakfast menu. Huge thanks to our server for pointing that out!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Good
The server had knowledge about the processes and explained the ‘purple bin’ is the gf tools for the kitchen and they don’t toast the buns. There were options for us other than fruit to sub for the potatoes. The server told us they have Celiac as well so understands! We paid more for avocado than I would have liked as a sub for potatoes. But overall, we’d go back when in a pinch.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
Fryer is a dedicated for fries but the baskets may be cross contaminated.
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
The kelowna location is amazing. They have dedicated fryers and staff were well adversed with celiac. Food was prepared safely and brought to the table separate from all other orders. I appreciate them so much! Never a bad meal
— Gluten-free items are marked on the main menu
— Some
— Excellent
The employee taking my order was very understanding and reassuring. Confirmed dedicated fryer for the fries and bill of sale had gluten allergy was printed on receipt and highlighted. Gravy at White Spot us Alison GF
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Not the best for celiac. Be extra careful.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
Staff knowledgable on celiac, advised the fryer wasn’t dedicated gf. Eaten the gf burgers here a few times now, never gotten sick. They also have vegan burger options.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great food. I’m very sensitive to gluten and did not get sick
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had breakfast here, server very knowledgeable about celiac and cross contamination concerns. Gluten free fryer for breakfast potatoes, can substitute gluten free bun for toast.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
There is not a dedicated gluten free frier here and they only do deep fried hash browns for their breakfast menu. No option to pan fry
Well when you go for breakfast the only substitute you get for hash browns might be some tomatoes or fruit with your eggs and bacon. So you don’t walk away full if you have a decent appetite or are particularly hungry when you go yet you still pay the full price.
Everyone else’s food and quantity looked great.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Menu has multiple gf options, but staff knowledge of gluten free and cross contamination is a little low. No separate fryer. The breakfast hash on the menu is listed as gluten free, and I asked about contamination with oil. Seemed to surprise the waitress. I had a salad for breakfast
Limited GF items on the menu but no GF desserts or cider. Wait staff seemed familiar with GF but when partner ordered pie for dessert she still brought two spoons, so I wondered exactly how much understanding there was!
Yes
I have only been here once and had the cheesesteak hash with shredded hash browns instead of the smashed potatoes. It was delicious and I didn’t get sick. Will go again.
Update: Sahali location does not have a dedicated fryer - only the north shore location does!
Yes
The staff was VERY knowledgeable. Unfortunately, the menu was very limited for celiacs. The burgers have breadcrumbs and the sauces for pasta have flour. Still a good seafood pasta. I won’t put it as fully celiac-friendly because of the limited options.
I used to be able to eat here no problem, and loved their food. However, twice now I’ve gotten sick: once from their fries (previously fine & only fries I could eat) and once from batter free halibut and a Spot salad. I don’t feel safe eating there anymore and that makes me sad.
No
Wonderful atmosphere with gluten free buns, gluten free hollandaise sauce (you can get eggs benedict!!) and burgers too
The server was knowledgeable about celiac disease. We ate here on May 23, 2019, and they did NOT have a separate fryer as someone else had noted on the app.
Really great! They have made errors before but correct them quickly. We eat there all the time
Don't trust the dedicated fryer as I was served fries from that fryer but it had a large chunk of fish batter in it. Will not ever eat the fries again. On the positive the burgers in the lettuce is great.
Yes
Small GF menu but made a great burger on a gluten free bun!
Have a dedicated GF fryer but I only found out after my meal. Server was better informed than the hostess. I was comfortable with the level of information staff provided that I would be served a GF meal. They also have GF buns and pasta. Server explained they also have separate fryers for chicken and fish allergies. They seemed very allergy aware and pro-active.
Yes
Always a good, quick choice. Burgers are great! Dedicated fryers, salads are good. If you're celiac, make sure you tell them not to toast the GF bun in their toaster. Either get it un-toasted or have the toast it on the grill, or they have a lettuce wrap option.
Yes
It's hit or miss. Sometimes I get sick and sometimes I don't. I just love the legendary burger too much to not keep going. It's the only thing I ever order so not sure about the rest of their GlutenWise menu. I used to bring my own gf bun before they started to carry their own. I really wish they would bring back the turkey gravy which was GF because you could get that as a side or as a poutine and be GF still. They took it off last year and it's still disappointing.
My server was also a celiac, which was a good start. GF options are pretty sparse, but it seems as though they take celiacs seriously and the server was very knowledgeable about my breakfast options.
Yes
Always love eating here as their fries are in a dedicated fryer so no cross-contamination. They now have gluten-free buns for burgers but still offer wrapping the burgers and lettuce. They also offer gluten-free pasta.
Service was slow but the server was extremely nice. The food was ok but not great. There was an extensive GF menu.
Great options and the staff is more than willing to make substitutions. Yummy food
The GF menu is kind of dumb as they suggest the smash browns for all breakfast items yet they are deep fried, cross contamination?!? When I went to the Maple Ridge location I asked for the shredded hash browns instead and the waitress in a not so friendly way said "those are coated in flour you know", I asked her why then they are an option on a GF menu? And that I have had them before without an issue. She said "well I guess it doesn't affect you then" long story short I got the smash browns, felt like crap for two days and the shredded hash browns do not contain any flour. Been to a few white spots since but only for breakfast and no issues.
Yes
Awful Celiac accomodations. I've gotten sick there every time I tried it.