Gluten-Free at Melt Bar & Grilled

Not celiac safe. Severe cross contact

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

This place has a “Gluten-Free” menu. My girlfriend has celiac disease. We at off the GF menu. Within 10 minutes she was having major issues. It has been 2 weeks since we are there and it’s still effecting her. Either the food was not GF or there was a major cross contamination problem.

She ordered.. Philly cheese steak GF bread

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Had read something other say stating that all fries at Cedar Point are cooked in a dedicated fryer because of allergies. Well that doesn't seem to be the case for Melt. They do not have a dedicated fryer. I was going to get a sandwich and fork over the extra $2 for GF bread for a sandwich that was already $16 but then was told I could not have fries or the kettle chips. If I wanted to sub a house salad that was an additional $4! $18 for just a sandwich is ridiculous so I decided to just go with the chicken salad grilled with no croutons. They do not have a gluten free menu just items marked that could be made gluten free with alterations.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Great place! Staff are knowledgeable about GF and cross contamination. My daughter got grilled cheese on GF bread. There’s lots of options for customizing. Fryer is shared so no fries or chips.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Waitress was knowledgeable and warned me that the fryer is not dedicated gf so I did not order fried foods. She answered questions about whether my other allergens were present in food. Food was high quality. I did not have a reaction. Unfortunately on the delivery apps I have tried they do not offer an option to select gluten free bread or dairy free cheese, they only seem to offer that in store/takeout.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers outdoor seating

My only complaint is the price but otherwise it’s pretty good. They make it very clear which items are gluten free or vegan. You can modify some items on the regular menu for additional options. My wait staff has always taken my allergies seriously and I’ve had no bad experiences so far.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

They gave me fries from the same fryer when I asked for coleslaw instead of fries like I originally asked for I was essentially called stupid. Horrific management.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

was served gluten after ordering off gluten-free menu, no protocol for celiac safety 0/5 Review of Easton location

Celiac friendly?

No

Ignorant to what gluten free actually means. Unhelpful answers to questions about gluten free sides. Was told fries and onion rings were gluten free before finding out they use the same fryer as everything else.

Celiac friendly?

No

Says sides are safe, but use the same fryer as glutenated products.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Not Much

Other Characteristics

• Good for dairy-free
• Good for takeout
• Good vegan options
• Offers online ordering

Great food! GF soups and bread available. So nice to be able to get great grilled cheese that is GF.

Celiac friendly?

Yes

Absolutely delicious grilled cheese with tomato and a side watermelon salad. Huge portions. Loved it!

Celiac friendly?

Yes

Asked for the GF menu and was told just order with gluten free bun. Server was condescending and I got sick. Wouldn’t recommend to any celiac.

Celiac friendly?

No

We ate at Melt because it was pretty much the only gf option in the park. I ordered a grilled cheese mushroom melt on udi’s bread, with an upgraded side to the tomato soup because my waiter informed me of the fries weren’t safe. A few reviews on here mentioned a dedicated fryer, but it doesn’t sound like that’s the case— at least not anymore.

I had brought my Nima with me, and I wasn’t feeling too optimistic about the results. The soup came back gf, but the sandwich had gluten found. That being said, the manager came out and apologized profusely. He stated that they prepared the sandwich in a separate area with separate grilling, etc. As we talked through it, it sounded like despite changing gloves, there may have been cc from grabbing pieces of cheese, spinach or mushrooms from their bins. He asked if he could try remaking it for me, which he did himself, using fresh bins of spinach, cheese and mushrooms. When we Nima tested it, it came back gf. The manager was very apologetic and comped my sandwich for the wait, which I don’t feel like he needed to do. I still ate the gf sandwich, which they made twice. But he said he felt badly that I couldn’t eat with my family because of the delay. So I gave this restaurant a higher rating despite gluten being found in the first sandwich, because they seemed very interested in learning from it and making sure patrons with celiac can eat safely there. I would recommend if you are eating there without a Nima to validate the safety, just make sure you ask that your ingredients for the sandwich, salad, whatever, are pulled from fresh bins. I feel like I have that conversation with restaurants whether I have my Nima or not, but it’s worth reiterating. And if you’re still weary, but starving, the tomato soup was definitely safe!

Celiac friendly?

Yes

Celiac friendly?

Yes

Very delicious, but both times I have been I've had a reaction-not a super bad one, but still a reaction. I'm guessing it was cross contamination from shared grill space. Would be extra careful if you go.

So refreshing to find a dining establishment that caters to various dietary needs. I love that we can order nearly anything on the menu and it is delicious! Have been twice with no problem, will come again!

Celiac friendly?

Yes

Staff was very knowledgeable... gf bread was great! Did not have a reaction.

Celiac friendly?

Yes

Nicely labeled menu, got half kinder with avocado with pepper jack and a side of tomato soup. Fries are contaminated which was a little bummer. Long wait as well for there to be open tables

Celiac friendly?

Yes

Greeted me with “do you have any vegan or gluten dietary needs?” Then she handed me the gluten free menu and the regular to compare if I wished. Ordered the tomato basil soup and a Cuban War Pig. Both were delicious and the whole sandwich is quite large! She offered fries, but the fryer is shared, so I opted for the gf coleslaw. Satisfying! Nice change of pace in a glutenous world ☺.

Celiac friendly?

Yes

Had designated gluten free items, gluten free bread available, but extra charge, just needed to let server know of allergy. Staff was knowledgeable to change gloves and keep food separate.

Celiac friendly?

Yes

My son has celiac disease and had a great sandwich. They told us that their fries and chips are technically gf but are fried in a shared fryer so they won't be safe. He had the coleslaw which wad a little too peppery for him. It was a great experience and glad we went.

I asked the manager. She explained that they do not have a dedicated fryer, so fries can be cooked with anything. Also, even though they have GF sandwiches the back kitchen has flour mixed around so they couldn’t say there won’t be cross contamination. She directed me to the local TGIF for less contamination.

Celiac friendly?

No

I would give zero if I could - I consider the server’s actions criminal. In fact if she wasn’t fired, that’s bad on Melt Bar. I discovered Melt bar in Dayton a few months ago on a business trip, so I was excited to see one near my hotel in Canton given that I have Celiac and they note all the precautions they take to prevent gluten cross-contamination. When I was seated I only got a gluten free menu, I ordered a chicken sandwich and soup off of the gluten free menu and asked her to note that I have celiac (an allergy) and ask them to be cautious about cross-contamination. She made some off comment like “so you don’t die”. I said “excuse me?”, and she replied, “oh, just a joke”. I said “no I won’t die but I will be very sick”. Well my food came and they had goldfish crackers in the original packaging on the plate and I asked her if I should be concerned about the rest of the meal being gluten free and she said, “no, just a habit given that it always comes with the soup”. I thought ok, they know what they are doing. So I started to eat my sandwich which was delicious, and certainly was on the smaller gluten free bread, then noted it seemed like there was a light breading (hard to notice given all the toppings)...so when she came back I said “this isn’t fried is it?”. She said, “yes”, but the fryer is a source of cross-contamination. She said “oh, I thought you knew that when you ordered”. I said I ordered from the gluten free meal, why would I know you would do that, the. thinking about her earlier comments I started to get mad and she asked if I wanted to talk to a manger. I said “definitely”. When he came over I explained what happened then it dawned on me that perhaps the breading was actual breading and I asked the manager. He acknowledged it was flour gluten containing breading that was fried. He also said I know when you came in you only had the gluten free menu, the kitchen questioned the server about the gluten free allergen and the fried chicken but she told the kitchen that she explained it to me and that was what I wanted, which was a bold face lie. I truly believe she did it on purpose after speaking with the manager. I know people can’t understand how upset I am, but I’m pregnant, and had a flight 4h later across country to go home from my business trip. I also react very badly to gluten to where I can end up sick for 4-5 days needing IV fluids because I get so sick. So far I’ve only had the cloudy head completely out of it this afternoon, bright red burning hands, and stomach cramps. I’ll be happy if this is as bad as it gets. If you go here as a Celiac, I highly encourage you to speak with a manager before ordering. Unfortunately I didn’t get the servers name - I just left after this ordeal. She was a larger person, maybe mid-to-late twenties, and had very distinguishing hair as her whole head was shaved except the top. I truly hope she is no longer in this role. She really could do serious harm to someone with this behavior. 😡🤬

Celiac friendly?

No

awesome gf sandwiches

Food is great. Staff is friendly. Good cider selection.

Sooooo yummy! I have Celiac Disease. I ordered the Cleveland cheesesteak. Since the gf bread is smaller they made it into two sandwiches. I asked for extra aioli sauce because it’s AMAZING! I didn’t care for the way too peppery coleslaw so I’ll try something different next time but I just about cried over how good the sandwich was. 💗They also carry Green’s gf beer (pint) which I liked. Everyone in my party liked their food. Can’t wait to go back! I also ate at Melt in Columbus (Short North district) a few years ago and had a great experience there as well.

Celiac friendly?

Yes

While it’s great that they offer gluten free bread and all, I had an awful experience here. When informing the waitress of my gluten allergy she asks me if I only have an allergy Or if I’m actually celiac, as they “really only take those precautions for those with celiac” because apparently unless you have that you deserve to feel sick. I then asked her if they had some sort of gluten free menu or allergen guide. She tells me that they do not, that they have gluten free bread, and that I should “be able to tell what is gluten free by reading the description on the menu.” While I could obviously guess that the Mac and cheese grilled sandwich would not be gluten free with just a change of bread, that did not mean that I would know if anything else on their menu was actually gluten free. I was so upset and frustrated to find something to eat I just decided to leave, but not without her coming up again and saying “awww, could you not find anything to eat??” Yeah.. with no help from you.

this restaurant is amazing with glutenfree!!! super friendly staff.....very knowlegable. 100% would recommend

they have gluten free bread and sandwich options

great sandwich. no CC issues. too bad the fries aren't safe.

Celiac friendly?

Yes

Staff knew nothing about gluten free or safe practices for celiacs. They just plopped a book in front of me to figure it out on my own. When book yielded no options, I asked for manager who was unhelpful and extremely argumentative when I asked, “what safe options do you offer?” Unacceptable! Review is of Easton location in Columbus, OH.

Celiac friendly?

No

The staff was able to make my favorite sandwich by replacing the pierogi with mashed potatoes!

Sandwich store with many options including vegan cheese. Staff was very helpful and double checked the ingredients

Their food is amazing and they are so good at accommodating gluten and dairy allergies. They have delicious gluten free bread and daiya cheese. My favorite place in Cleveland!

This restaurant does NOT have a GF menu. All they had was GF bread and a dedicated frier for French fries. Since our server didn't know anything about GF options I asked her if she could send over someone who could help. The server returned with a binder that listed all allergen ingredients in the entire menu. I ordered a burger with GF bread and fries. It's better than nothing but Joe Cool Cafe had better options. It's unfortunate that there are less GF options at Cedar Point than there were 3 years ago when we last visited.

This is inside Cedar Point. Replaces Joe Cool Cafe. Checked with the manager and they have a GF dedicated dryer and a GF dedicated kitchen space. Most things on the menu are available gluten free. Staff very helpful in confirming everything for us.

Celiac friendly?

Yes

I have celiac disease.... I do not have a sensitivity. The melt does have gluten free bread, however, there is not a dedicated grill or fryer. They serve you fries or "chips" however they are deep fried in the same fryer that the sandwiches are batterer and fried in. Also, my stomach was bothering me later on and I kept having to go to the bathroom. If you are pretty sensitive to gluten. I wouldn't eat here.

I've been going here every week now that I have meetings in Cbus and have never had an issue. Staff is always friendly and helpful. Super delicious as well!

Celiac friendly?

Yes

Agree with Jen below, but it is nice to enjoy an awesome sandwich even if it is a little pricy. Past few times I've been they've been able to make the seasonal vegetable gluten free and it tasted excellent.

Celiac friendly?

Yes

They are super knowledgeable and there are lots of options, but you already pay an up charge for the bread then they want you to pay an up charge for not being able to eat the fries, and give you slaw. It adds up real fast with the price of the sandwich plus all the uncharges. They need to accommodate with prices better for those who can't help their allergies.

Celiac friendly?

Yes

The gluten free bread was actually really good. However there are only a couple of options on the menu that don't include breaded items. Though the staff was very helpful and knowledgeable.

Read the reviews here and on Yelp, and on their website they said they strive to keep customers with food allergies safe.... I still got sick. So I won't be going back. :(

Haven't eaten here but called and there is cross contamination. Not taking the risk.

Celiac friendly?

No