We tried this place because it said they had a dedicated frier. Burgers are very good and the bun seemed like a regular bun (though you can see it's different). They always bring the food out separately to avoid contamination and it's clearly marked gluten free. The fries are good and can get gluten free shakes.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Everything was really good. Felt comfortable eating there
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great place to eat with good atmosphere. They have gluten free procedures handled well. Good tasting burgers and friendly staff.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Great place to enjoy a gluten free burger and fries. I come here every time I’m in the area. Staff is knowledgeable about cross contamination.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Probably the best gluten free burger I’ve had. The fries are good also and remind me of Steak & Shake’s fries. Speaking of shakes, they also have gluten free milkshakes! So good.
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent
Safe
— Gluten-free items are marked on the main menu
— Most
— Excellent
NO GLUTEN FREE OPTIONS
— Not at all
— No gluten-free information on the menu
— None
Tasty burgers with GF buns and fries. All marked on the main menu.
— Gluten-free items are marked on the main menu
— Some
— Good
My daughter's have Celiac. I ordered two burgers, both with GF buns for take-out. I didn’t check the order before I left. One had a GF bun and one had a regular bun. Lesson learned.
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent
WONDERFUL! Fries, amazing. Burger, amazing. Shake, amazing!!! I wish I would’ve known about this place sooner. This is officially my favorite burger place now. HIGHLY recommend.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
I have eaten here multiple times and they are always happy to customize my order to be gluten and dairy free. My order is delivered separately and is clearly marked gluten free. They offer gluten free buns and fries. Menu has gluten free options well marked. They also have salads on them menu. Everything is delicious.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The staff is generally pretty nice and I’ve never had an issue after eating there! Menu is labeled and easy to read and they even have gluten free shakes, fries, and burgers you can have.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Good burgers
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Very
— Separate gluten-free menu
— Most
— Excellent
Definitely not gluten free. I also have a corn allergy and had a really intense reaction to eating a burger patty and fries
— Gluten-free items are marked on the main menu
— None
Great place. Knowledgeable staff. Manager even came out to make sure of a few items.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Worse GF establishment or so they claimed on most sites! First off, if you are GF, need to educate employees. Then just get the order correct! Maintain a clean dinning room! And for the love of GOD, don’t serve a meal to a man with Celiac claiming it is GF when clearly it is not!!! Had to throw the entire meal away!
— Separate gluten-free menu
— None
Got sick and I suspect the shake as the culprit. Food was good bit not great and at my request separated the gluten free food from the gluten food.
— Not very
— Separate gluten-free menu
— Most
— Good
Handed me a to go order that was labeled incorrectly. Staff didn’t seemed concerned that they were mixed up.
— Gluten-free items are marked on the main menu
— Some
— Average
We ordered via DoorDash. It was okay. Might have been with the DD guy too long. The fries were a bit soggy. Burgers definitely weren't medium rare as ordered and we didn't get any of the sauces we ordered. We didn't get sick so thats a plus but taste wise... I won't order again.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Below Average
No GF options
— Not at all
— No gluten-free information on the menu
— None
Service was great. Staff knowledgeable about GF. Everything came marked, separated from non gf food.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Dedicated fryer, many GF sauces, GF buns.
— Very
— Gluten-free items are marked on the main menu
— Most
— Good
Delicious! Had the cheese burger, fries and a chocolate shake. Ordered on the app, staff was very knowledgeable when I went in to pick up, GF food was clearly labeled.
— Very
— Separate gluten-free menu
— Some
— Excellent
My 7 year old twins have celiac and this is one of their favorite places to eat. The burgers are delicious and they have a dedicated fryer for their fries. Everyone is always very friendly. They always beg to go to burger 21!
— Gluten-free items are marked on the main menu
— Most
— Excellent
Gf burgers here are amazing and I highly recommend them!
— Gluten-free items are marked on the main menu
— Some
— Excellent
Good burger,fries, and shake. Staff was knowledgeable. Lots of sauces, not all are gluten free though so watch for that.
— Somewhat
— Separate gluten-free menu
— Most
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great burgers and fries, just be sure to specify that you need it gluten-free! I’ve eaten here multiple times and have not gotten sick. My husband (not celiac) also orders a gluten-free burger and insists it’s the best gluten-free burger he’s had.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Within half an hour of eating from this restaurant, I had a gluten reaction. I let the employee taking my order know that I have a gluten allergy and he seemed a bit nonchalant. I’m not sure if the issue was the “dedicated fryer” (which I was told they have) or another prep issue, but I would NOT recommend this place for someone who has celiac.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
Staff knowledgeable, GF and non GF food delivered separately by 2 different servers, GF stickers clearly mark items. GF milkshakes made in separate blenders! Lots of options.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Excellent
Probably the best Burger 21 location I’ve visited. The food was excellent and the staff was very accommodating and friendly. They have gluten free down pretty good. Very clean restaurant. Separate fryer and good buns. Will definitely be back when traveling through.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Great burger on a good gf bun!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very good experience. The cashier told the cooks to change gloves before preparing my food in a separate area and confirmed that the fries are made in a separate fryer. I felt very safe eating here.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
The main menu has the burgers that are GF labeled (there are several and they have GF buns). They also do GF French fries!! This was a last minute decision and we both agreed that it’s delicious for both of us (he isn’t GF)!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Burger 21 had a wide variety of clearly labeled gluten-free options. We got burgers, and they were delicious. They have a dedicated fryer for gluten-free foods, and the cashier confirmed that the employees take precautions to keep food from being cross-contaminated. We’ll definitely be back!
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Good
Place was phenomenal. Very nonchalant because I think they are use to us now… and I say that with all the compliments in the world. Let them know your sitch and shld be all good. Def going back and will repost. I waited a week before making this post. Love the place. And i am super sensitive.
— Some
— Excellent
Delicious food! The cashier ringing up our food made sure to flag even shared items as "gluten-friendly". She explained that all fries are basically GF, but when they are marked, they use different utensils, fryer, and gloves. VERY impressed and will be back!
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
The staff was very helpful and knowledgeable about celiac disease. The person cooking my food came out to ask questions and confirm that everything will be cooked separately. He told me they use a separate toaster, spatula, fryer, and cooking surfaces to prepare GF menu items. Burger and fries were great! I didn’t have a celiac reaction.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Staff was very knowledgeable regarding gluten safety measures. Friendly service and food was great.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had the GF fries (separate fryer) and beyond burger with gif buns. They took precaution to avoid cross contamination. Awesome sauces! Never felt sick
— Somewhat
— Some
— Excellent
This is more of a fast food type restaurant. The young man taking my order was very sweet and knowledgeable about the gluten free options and alterations to menu items. He double checked that the aioli on my sandwich was GF. They have a dedicated fryer to GF fries and sweet potato fries (and the chicken tenders, I’m assuming). My boyfriend and I were sharing fries, and they made sure that I knew that the Thai Style ketchup that he ordered was NOT gluten free. They also put stickers on GF trays. We will definitely be back.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Highly recommend. Management was very accommodating for my celiac. Food handled separately for my safety. Service was great and the food was great. Bun tasted like a bun
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The food was good, I had no reaction and I’m very sensitive. I ate a burger salad. They say they can make pretty much anything on the menu gf. It’s not the ‘healthiest’ choice or my regular way of eating.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Love this place! Whenever we are in the Albany area, we always stop by.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent