My daughter was so happy to be able to eat GF subs. It was for the medium size sub. But there was no changing of gloves between subs and THEY MADE THE WRONG SUB GF, WHICH IN TURN MEANT SHE ATE SEVERAL BITES OF GLUTEN BREAD BEFORE WE KNEW IT.
I spoke with the staff about cross contamination. They told me they do not cut the GF bread and it does not touch the counter, but is placed directly onto paper and wrapped. You may want to ask to make sure they change gloves before making your sandwich.
— Gluten-free items are marked on the main menu
— Not Much
I will start by saying it is great that they now have gluten free bread. I had my favorite Italian sub and didn’t get sick. The reason I am giving 4 stars is because they are new to the gluten free bread issue and required some coaching. The staff was aware of what cross contamination was but they were not sure how to prevent it. I talked them through changing their gloves and making sure the sandwich always stayed on a piece of paper and not touching the bare counter. Their toaster is one that the sandwich travels through on a rack. One of the staff members did figure out to put mine on aluminum foil so it could go through. All in all, my sandwhich was good and I didn’t get sick. They require some coaching because they are new to gluten free but I will definitely be back. Just talk them through it and they are more than willing to accommodate.
Staff is friendly - gluten free bun is soft and delicious- I had it with the steak and cheese. Only comes in medium size and there is a 2 dollar up charge which is understandable. Also if you don’t want a sub they have salads available.
I have had a bunless sandwich and salad from here before, but I was pleasantly surprised to find out today that they offer gluten free buns. The buns are Schär brand. They are pretty good. It was nice to enjoy a regular sandwich.
Firehouse now has gluten free buns! I can't speak to cross contamination issues but the bun was actually really good, it was more of a ciabatta style bun which was nice. I'm happy to have another "fast" food option and their subs are delicious
This location is a test market for gf sub sandwich bread. My girls, nine years old, loved the bread! The employee was Celiac savy and confirmed that he would change his gloves and do his best to ensure there would be no cross contamination.
My family was able to eat all their standard subs and I was able to be with them, but keep it GF eating one of their new salad options. I ordered an Engine Company salad and it had my typical meat choices of Turkey and roast beef plus iceberg, romaine, cucumbers, tomato, cheese, green pepper, and a banana pepper. I went with oil and vinegar, although the ingredients list on the Italian Dressing appears to be gluten-free friendly (but I avoided it with ingredients such as EDTA and high-fructose corn syrup). It was completely edible but bland. Maybe if I had ordered double meat...
I went in there and explained my dietary restrictions. They are willing to accommodate any customer. They are willing to make any sandwich as a salad or without the bread. Never have I met a more accommodating store.
Wonderful! If you check their website they have gluten free suggestions including salads and their meats (not the meatballs). We asked the staff to change their gloves and they kindly did.
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