God I love firehouse subs and I’m so glad they brought the gluten free rolls back. Joy has returned to my life. I’ve also had their chili which is pretty good.
Full disclosure: I’m not sure about cross contamination because I make some poor life choices and would risk it all for firehouse but I’ve never gotten sick from it and they do always put a bright yellow sticker on my sandwich box.
I called ahead to make sure they had the GF bun. When I got there it turned out the person helping me was the same person I talked to on the phone. They changed gloves and put my sandwich on foil before toasting. Next time I will ask for the bun to be toasted a second time. I have celiac and did not get sick after eating here. I paid $13 for just the sandwich.
Came here for the first time since being diagnosed with Celiac. Was pretty nervous about cross contamination but they assured me they sanitize their boards/cutlery, use seperate containers for ingredients and foil your sandwich that goes into the toaster. I know it depends which sandwich you get so you can always look at their allergen guide. I got the Italian. Honestly the bread was so delicious and soft. Had no reaction. There is always a chance of cross contamination unfortunately just due to proximity:-(
They have gluten free bread that is actually really good! I always call and check first because sometimes they have supply shortages. They always ask if it’s an allergy and if yes, they change gloves and are extra careful. I am not celiac though, so I can’t speak to extreme sensitivity.
I stopped in and while staff was very nice they didn’t have any GF bread. Apparently there was a recall on the bread so they aren’t sure how long until they will have more. I’m not going to doc the rating for this. Just wanted to inform anyone planning to go so you can call ahead of time.
I’ve been in town two more times this year. And as of 8/26/24 they still don’t have GF bread.
I have recently been back in town and they have GF bread again in Dec 24.
Delicious gluten free sandwich!! I told the cashier that I have Celiac disease and the team member that prepared my food came out and told me all the precautions they took (changing gloves, toasting bread in tin foil, condiments in packets on side to avoid cross contamination). The gluten free bun is Schar and is available for +$1.50.
They have GF bread available for the medium sized sandwich. I got a turkey and cheese with toppings and they forgot all the toppings, so that was pretty disappointing. The sandwiches are warmed up here (just fyi). It says on their website that they can’t guarantee no cross contamination; i didn’t get sick, but take that with a grain of salt.
Wife has eaten here several times and has not yet gotten sick. There is a manager there who goes above and beyond making sure the work area is cleaned and workers are informed about taking precautions to avoid cross contact. Same work space and oven. They use Schar bread that is individually sealed. Since the GF bread is one size they weren't able to do the ring up the kids meal GF.
I love that they offer gluten-free rolls and my favorite is "The Engineer" hoagie sandwich with sautéed mushrooms and onions on top. If you are extremely sensitive, there may be CC issues since they make subs with gluten bread. But I have not had any problems at Firehouse Subs, and have eaten at many different ones, quite a few times.
Be careful eating here. Staff have issues with the gluten free orders and spent most of the time being annoyed that I asked them to use precautions. When I asked about the gluten free bread the immediate response was “unfortunately” they have the bread and the staff member was rude the entire time.
Always a little scary going to a chain, but the staff was knowledgable and asked if it was an allergy. I was worried about choosing a sandwich that had condiments, but the staff said they legally have to open new containers of everything to make a sandwich for a customer with an allergy. Didn’t order a toasted sub, since I wasn’t sure how that would be handled. Didn’t get sick.
We don't have much trouble with cross contamination. The GF buns are fragile, fresh, and tasty. Lot of variety in the fillings. Barring delayed reaction, we will be back. We had the Italian and Engineer subs.
The GF rolls are Schar who is having problems. You can get ham and/or turkey on salad. Or take it home and put it on your own bread.
As of late October 2024, GF rolls are back in stock.
I am a huge fan of the new GF ciabatta bread they offer. I have eaten here twice now with no reaction. **As of February 2024 Firehouse Subs has informed me they will no longer carry GF bread due to a recall. **As of October 2024 Gluten Free sub rolls are back in stock but formulated differently. Still decent and no reaction after eating.
The two gals here are so wonderful. Changed gloves and took all precautions which helped my daughter feel safe and eat without anxiety.
They shared that gluten free sandwiches are made in a separate area and that it goes through warmer on separate foil.
Really appreciate a place for school aged kids to grab a delicious sandwich on the go!!!
It was excellent service after an uneasy start. New guy taking our order was very knowledgeable about using points. I did have to ask for a change of gloves when the one prepping got ahead of the order. They prepared a completely new set up. I am celiac. I did not get sick.