The new gluten free bread was really goof and the service ❤
— Gluten-free items are marked on the main menu
— Some
— Excellent
We visited Fire House Subs on a slow Sunday afternoon. The franchise owner handled our order himself after another employee touched bread then grabbed our foil without changing gloves. My son had a pepperoni and provolone, daughter had bacon and cheddar and I had the hook and ladder all on the GF roll. He was very kind and also extremely careful under the watchful eye of my husband, but unfortunately my daughter and I were very sick.
— Not very
— Separate gluten-free menu
— Some
— Poor
I ordered the cheese steak on gluten free bread and it was quite delicious.
— Some
— Good
Ordered several times without getting ill. I do say "allergy" when I order.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Firehouse Subs never disappoints. A great sub on a great GF bun. They took good care to keep everything safe.
— Very
— No gluten-free information on the menu
— Some
— Excellent
This is the worst Firehouse location I've ever been to. Avoid at all costs. I don't like leaving negative reviews, but this isn't a safe establishment for ANYONE, not just those of us with allergies.
— Not at all
— Not Much
— Poor
They have GF bread that is pretty good but the meat and sandwiches are pretty bland and they charge 2$ extra
— Not at all
— Gluten-free items are marked on the main menu
— None
It felt sooooo fantastic to finally have a big sandwich that would fill and not make me sick with gluten!!! Now I’ve got my favorite there and they know me lol 😂
Just make sure the employees are not new and remind them you have a gluten allergy and want glove change, tinfoil for the open toaster so you don’t get gluten-ie and ask for them to use plastic utensils! 💖✨ 🥪
BIG GIRL PORTIONS AH YESSSS!!!🤗
— Very
— Separate gluten-free menu
— Most
— Excellent
This is the WORST fhs in the franchise! The manager/owner is cheap! As a Veteran I’m used to the polite treatment at other franchise’s; here they try to make you FEEL GUILTY for asking for THEIR OWN RECOGNITION OF AMERICAN HEROS! I refuse to eat at this store for that reason alone! PLEASE SEE MY COMMENT on the Eau Gallie store!
— Not at all
— No gluten-free information on the menu
— None
This is how a restaurant should be run! SUPER FRIENDLY staff! They remember my name, order, my Celiac! Just an all around pleasant experience when I go to grab a sandwich😎
— Very
— No gluten-free information on the menu
— Most
— Excellent
Individually wrapped bread that is soft and moist. I’ve been there 4-5 times with zero issues. They even found out carbs for me
— Very
— Some
— Excellent
Wonderful gluten free ciabatta roll. Also the guy who took the order asked if I had celiac and then instructed the people making the sandwich to change gloves and give me packets of mayo. I was extremely pleased and it tasted great!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Gluten Free bread available on their Medium subs. salads are also available.
— Gluten-free items are marked on the main menu
— Some
— Good
Surprised that the GF bread was so soft! I did not see them prep it to know about cross contamination? Only the medium and large size subs are offered GF, but pretty tasty.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Good
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Placed my order inside, confirmed it was an “allergy”, took a decent amount of time which made me think they were cleaning everything. The only downside is not being able to see exactly what is happening due to the tall counter. I didn’t get sick, I will be back!
— Somewhat
— No gluten-free information on the menu
— Most
— Excellent
I've enjoyed a meal here several times without any problems. They have gluten free bread for their sandwiches.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I’m not sure if I’ve been gluten poisoned here honestly but i do know I’ve gotten the worst food poisoning of my life from this location twice
— Some
— Poor
The gluten free bread was clearly advertised in the window, even naming the brand (Schär). Staff asked if it was an allergy, then noted it on the ticket. Super yummy sandwich and nice staff.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
They offer a medium sub with Schwars gluten free bread.
— Very
— Separate gluten-free menu
— Most
— Excellent
They were very accommodating, have gluten free roll, and made sure that my sandwich wasn’t cross contaminated! I would definitely recommend visiting!
— Very
— Gluten-free items are marked on the main menu
— Most
— Good
I have celiac and can tell almost immediately if I have been exposed to gluten. Even cross contamination but the gluten free bun is amazing the taste and texture is like regular bread.
— Not very
— Some
— Excellent
This location does offer gluten free bread but only in the "Medium" size.
I'm unsure if they use a different toaster when they make it "Hot" so cross-contamination is a possibility.
I would rate 5 stars if I wasn't diagnosed because their food is great.
I am not 100% sure about their precautions.
— Not very
— No gluten-free information on the menu
— Most
— Excellent
The staff knows me by now because I frequent often. They are very accommodating and friendly when I request that they change gloves before making my sandwich.
— Very
— Some
— Excellent
I have eaten at this location on a number of times and I have not had any issues. They offer a medium size GF roll (Schar) at an additional cost. I'm a creature of habit and usually get the Club on a Sub.
I am gluten sensitive and not celiac.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Gluten free bread! Dairy free too, it does contain soy. They changed their gloves, used a clean knife and toasted it on foil. As with any restaurant, there’s risk of cross contamination. Not sure if they know what celiac is but as good as I could expect for a “fast food” sandwich chain.
Bread was light and fluffy and I didn’t get sick!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
They have schar gluten free buns for a 2.00 charge and take precautions of changing gloves/utensils when appropriate. Plus it was delicious and helps support first responders!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Excellent food and the staff waa wonderful. Oir server put on fresh gloves and wiped all surfaces before making my order. They use schsr's gluten free rolls. Very very tasty!
— Very
— Most
— Excellent
Not safe for celiac they said so themselves. Risk of cross contamination is exceptionally high as it is with all buffet styles.
— Not at all
— None
The menu doesn’t mention GF bread but they do have it if you ask. I got the Italian sandwich on gf bread and enjoyed it :) I would recommend. They even asked if it was an allergy or a preference to make sure that they were cautious with preparation
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Terrible customer service, ran out of gluten free products, don't waste time
— Gluten-free items are marked on the main menu
— Not Much
— Poor
I love firehouse subs. They have a decent size roll that is yummy!! They don't even upcharge the heck out of me!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Great gf sandwich
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Weren't even able to order. We let them know about my daughters Celiac and they advised we don't eat there as 'there's gluten everywhere' even if they have gluten free products.
— Separate gluten-free menu
— None
The sandwich was decent, but being a fast food type place, they have very little knowledge about gluten free safety issues. Also, I paid $13 for a small sandwich and drink. I know GF bread is an up charge, but it was a bit overpriced for what I ate.
— Not very
— No gluten-free information on the menu
— Some
— Average
Gluten free roll was delicious!
— Very
— Some
— Excellent
Love a gf hot sub! You can see a difference between the gf bun and the regular one so I have never had a concern. They have offered to change gloves.
— Somewhat
— No gluten-free information on the menu
— Most
— Excellent
I couldn't see how they prepared our meal and didn't ask for any special preparation. My son and I each had a gluten free vegetarian sub. It was the best gf vegetarian sub I have ever had. We both have celiac and aren't usually bothered by cross contamination and he'll get sick immediately after eating if glutened, No issues at all. We Loved it!
— Some
— Excellent
The gluten free bread is delicious! By far my favorite
— Not very
— No gluten-free information on the menu
— Some
— Good
The gluten free bun is not hard or crumbly it is actually soft and a pleasure to eat!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Ate here, ordered a salad. Michelle was a Rockstar and changed gloves and got new stuff from the back.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Have never been disappointed when eating there. The bread is really good and most of the staff is knowledgeable. They've always changed their gloves when I ask. Great place to eat!
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Pearland, TX location is not Gluten free friendly. They don't have a gluten free menu either. There are no gluten free options on their menu.
— Not at all
— No gluten-free information on the menu
— None
the best gluten free bread!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Yummy GF roll
— Gluten-free items are marked on the main menu
— Some
— Excellent
Firehouse offers a GF bun for any sandwich. They only come in 8” size, while regular bread has 3 size choices. There is a $2 up charge for GF, and they use Schar brand. My sandwich was very good, and I would definitely go back again.
— Some
— Excellent
4/‘22 - We have gotten takeout here for several years and generally are satisfied. Occasionally they run out of GF buns, which is irritating but understandable. We have noticed their Schar GF buns are superior to the grocery store product?!! Wife is Celiac, husband is not, and we have never experienced contamination or mixups. For freshness & taste we get untoasted sandwiches & use our toaster oven at home. Boxed sandwiches are not identified, but the Schar buns are easily identified.
— Somewhat
— Some
— Good
The gf bread was decent!
— Separate gluten-free menu
— Some
— Good
Delicious sandwiches. They use buns from Schar. Many of the chips are GF.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Never had a problem eating here they have a wonderful Gluten free bread. They do take precaution on labels on the box to eat at own risk but I have never had a problem eating here.
— Very
— Some
— Average