No GF menu, items not marked, and waitress unfamiliar. Ordered a GF bun which I was happy they had as an option. When it came out it looked exactly like the one my husband had on his burger and I asked the waitress them to confirm it was GF. i called her back over and asked if she was certain it was the GF bun, as I had asked when she brought it out, to confirm and she immediately said yes. I explained it looked the exact same as my husband’s. She said she’d go back and confirm. Came back out and said there’s a separate GF bun and they forget to put the burger on that bun. They remade it and it was good but I was almost gluten’d despite my request for confirmation when she brought out food originally.
— No gluten-free information on the menu
Wait person said there was a process to flag orders as GF when they went into kitchen. Ordered deconstructed kabob...steak and veggies grilled without the stick. No problems. Restaurant itself looked like it needs a cosmetic refresh. My gluten eating partner ate regular fish and chips and they came out nice and hot and were fine.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Local chain restaurant, has a good burger and gluten free bun that I get all the time and never had a reaction to. There isn’t a dedicated fryer so I get the steamed broccoli as a side.
— Somewhat
— Not Much
— Average
We eat here a lot, never been had a problem. They really do try their hardest to keep gluten free items that way.
— Very
— Separate gluten-free menu
— Some
— Excellent
Great full size salad bar with lots of options for gluten free eating. Menu has many options for gluten free lunch and dinner as well. Always a good meal with nice staff.
— Somewhat
— Some
— Excellent
Only gluten free items are the gluten free bun and the hickory bourbon chicken/Salmon. No gluten free menu.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
I Google the GF menu before coming in so I could somewhat prepare myself, which I'm glad I did, they did have a GF menu, but it took a while to get and was somewhat confusing to read, however when I ordered I said I was celiac and they did a great job making sure I was kept safe.
— Very
— Separate gluten-free menu
— Some
— Excellent
They have a great selection of burgers and you ask for a GF bun! The salad bar is always a good choice, and we like the service.
— Somewhat
— Some
— Excellent
The salad bar is my go too. They do have knowledge on gluten free menu items and offer a gluten free bun.
— Somewhat
— Some
— Good
I got the jalapeño burger with a gluten free bun. I was so excited about the gf bun and the servers took note that it had to be gf. I felt fine so the food is generally safe for celiacs. Overall, it just wasn’t the best food and we waited almost 40 minutes for our food
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
The online allergen menu is amazing. I’ve never had any issues.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We were in a few weeks ago for the first time since moving to the area. I’ve definitely been to better locations but overall, it was ok. There were some miscommunications but the service wasn’t great so I don’t think it was a kitchen issue. The things that were wrong were fixed. No one got sick.
— Somewhat
— Some
— Below Average
— Not at all
— Some
— Below Average
Steak and mashed potatoes were hearty and delicious. No cross contamination issues.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They do offer Gluten Free Buns and they do charge extra, so you are paying twice for bread. Nota safe place if you are very strict.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
Terrible experience
— No gluten-free information on the menu
Very, very few gf options and I didn’t trust the ones they had. Salad bar for me…
— No gluten-free information on the menu
— Not Much/None
They have a separate gluten free many and the staff are super friendly and awesome … please ask for the menu as is separate from their regular menu !
— Very
— Separate gluten-free menu
— Most/All
— Excellent
First time. A 4 or a 5 out of 5. Very good! I had a burger (jalapeño bacon queso burger) w the gluten free bun. The bun was fabulous! Didn’t fall apart. They have steaks, shrimp, burgers, ribs, grilled chicken, talapia, and more! Lots of GF options. (Our waiter was knowledgeable and offered their GF allergen binder. There were two pages of GF listings. Note-desserts and pasta are not GF.) One of the reviews gave a ‘2’ bc “all they have is a gluten free bun”. š¤¦š¼āWell, sweetheart, this is not a bakery! UPDATE— Went a second time. This time I’d give it a “2”. Why? Bc the burger bun fell apart the second I picked it up AND burgers themselves were only 1/2 the size of the bun. I don’t know if they got another chef or ordered something different but I won’t be returning. Too inconsistent.
— Somewhat
— Separate gluten-free menu
— Most/All
— Average
I ordered the smokehouse cheeseburger on a GF bun and without the onion rings. They must have microwaved the bun and I couldn’t even cut through it. They also put onion rings on it. I’m not celiac, so I just picked them off. The waitress apologized, but they did nothing to make it right. Never going back.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
We went here because they advertised that they have a gluten free menu. They did and I got a grilled chicken sandwich on a gluten free bun with a baked potato! It all was very good! We will visit again!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I specifically asked for a gluten free menu and repeated that after I ordered. They offered the salad bar (not gluten free) and all the dishes came together (mine was the only gluten free one). They are not careful
— Not at all
— Separate gluten-free menu
I’ve been here a few times and I have always had an easy time with staff knowing what my needs as someone with celiac are. They have a big binder full of which foods are safe for whatever allergens you are trying to avoid like gluten, wheat, milk, soy, etc. No shared fryer or anything, but I always get steamed veggies or mashed potatoes and have no problem! I was told last time I went that when someone states they have an allergy or celiac, the kitchen staff have to follow a specific set of rules to ensure there is no cross contamination. Could be hear-say, but I have never had a reaction from CC and i’m super sensitive. When I have a burger (also never been sick from this), I tell them my specific needs - no cross contamination, cannot toast gf bun, etc. Speaking of the buns, they are SO delicious. I am usually weary of serve-yourself bars like the salad bar here, but I am always reaction free after having the veggies, cheese, and dressings. Just avoid the toppings that are nuts, fruits, chicken salad etc.
— Somewhat
— Separate gluten-free menu
— Some
— Good
I have celiac disease and I was happy to find the website gluten free menu. Our waitress went above and beyond to make sure my meal was gluten-free. Even made sure my fish was cooked in a pan to avoid cross contamination from the flat top.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Staff said they only had GF buns (regardless of what Ruby Tuesday’s corporate web page says). Didn’t seem knowledgeable about celiac or cross contamination. Walked out.
— Not at all
— Not Much/None
I ordered a pasta dish with gf pasta. Before I took a bite I noticed a different shaped noodle. I showed our server and she said the colander must’ve been reused after some regular pasta was drained.
— Gluten-free items are marked on the main menu
— Not Much/None
GF menu is online only and wait staff is not knowledgeable about celiac. I did eat there. A burger with mash potatoes which was tasty. It took a very long time.
— Not very
— Separate gluten-free menu
— Some
— Good
They did not have any physical GF menus and their website changed so the staff wasn’t able to pull one. The employees also were moving the salad dressings around with gloves on but dipping their fingers in the dressing and toppings which caused them to mix and have cross contamination.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Somewhat
— No gluten-free information on the menu
— Some
— Good
They have GF menu online. Click nutrition and allergens at the bottom of page, it will ask for zip code. Then, select the type of allergy and it will display the menu. They offer salad bar which could be contaminated , be cautious.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Asked if they had a GF menu or allergen menu and got a blank stare from the host. They sent me to the “order to go”person and I asked about the ribs. She advised that the ribs come pre-seasoned and were not GF. I asked for a manager and the manager advised that the only thing gluten free was the salad. I asked what in the steaks had gluten and I got a big blank stare followed by “I guess they are GF”. Didn’t take the chance and left.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Had excellent waitress who understood allergies and gluten and they went the extra step for cooking don’t get to eat out much so it was Delightful
— Very
— Some
— Excellent
They said they have a gluten-free menu but when I asked for it, the waitress has no idea, but they had a burger with a gluten free bun. The place is filthy, so I’m sure I’m going to be getting gluten from cross contamination. Wish me luck
— No gluten-free information on the menu
Terrifyingly unaware of allergens. I was told to go online to determine if I could eat anything. The list is extremely limited and even then my faith of items being safe is minute at best.
Side note -- you have to use an allergy tool online and it lists what you cannot eat.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They brought out a listing of items on menu they were gluten free which was a lot of items and very helpful. I had the baby back ribs baked potato and salad bar. Delicious!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I am very impressed with Ruby Tuesdays consideration for all types of allergies. They handed me an entire notebook with a breakdown for each allergy. Very gluten freindly.
— Very
— Separate gluten-free menu
— Some
— Good
While they don't have a GF menu per say, they do have an allergy menu with quite a few things. I asked the server to let the kitchen know I had a wheat allergy. I had steak with mushrooms, broccoli and mashed potatos and did not get sick. I'm only giving 3 hearts on safety because I don't know for sure about the safety of their prep and cooking.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Gluten-free menu
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
My Go To Place in Scottsboro for Gluten Free.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They had a printed gf menu with decent options. They have gf hamburger buns. I had the bourbon glazed salmon, grilled zucchini and rice pilaf. All good! No reaction. Wait staff was friendly.
— Somewhat
— Some
— Excellent
Ate there on August 20 '22. Our server was not able to answer basic questions, so she was not trained on allergens. I had to press for every little thing i.e. Do your gluten free buns have a dedicated toaster; Are your fries cooked in a dedicated fryer; are condinen.ts scooped from a container and touch glutenous buns and dipped back in oe are they squirt bottles? She hesitated and only offered to go check when I didn't give up. She brought me the allergen binder which said I could have some sort of bbq Bourbon chicken, but on their website, it says that I cannot have the bourbon sauce - even their own menus can are conflicting. That's pretty bad. I would never eat there again. I ended up ordering a hamburger with an untoasted bun which fell apart as I was eating it. I also had the loaded baked potato which was decent.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Not safe for celiacs…we asked about cross-contamination practices, and there were none. Disappointed after seeing the pair I’ve reviews here.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
The waitress seemed knowledgeable about what had gluten. I had seafood and she was able to tell me that the sauce had gluten and to omit that. It was very good. No gluten free buns for burgers though.
— No gluten-free information on the menu
— Some
— Excellent
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The waitress was not at all familiar with GF options. They did have a separate GF menu. Didn’t feel confident in what was offered. The bartender was also cooking as they were short staffed. Thankfully my son did not get sick. He ordered ribs and thought the were pretty good. The restaurant wasn’t busy but seemed dirty. we wont be back.
— Somewhat
— Separate gluten-free menu
— Not Much
— Average
Had the salmon, mashed potatoes, and grilled zucchini off their gluten friendly menu but cc definitely happened. Not celiac safe but everything tasted good.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Service was great and the food came quickly. None of their sides were available gluten free so I just had a burger but did not have a reaction so a win!
— Not very
— No gluten-free information on the menu
— Not Much
— Good
Very good the sever was very good and understands if you are gluten-free
— Yes, the establishment is dedicated gluten-free
— Excellent
I don't know who writes these reviews on here but I am actually sitting at this Ruby Tuesdays as I write this review. The waitress looked at me like I had three eyeballs when I asked if they had a gluten free menu. I assure you they do not. She couldn't find one. The manager knew nothing about it either. Ended up eating a very mediocre steak because that is about the only GF item I can ever find on a menu. After downloading this app and reading reviews I was excited to find something different I could eat. This place is NOT gluten friendly!!! Don't bother.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
From what I understand they are under new management. My wife and 2 kids are allergic to wheat and nuts. When the new manager heard we had allergies he came to talk to us at the table. Only, we didn't know who he was at first. He just started to talk with us and asked how we liked the salad bar. He explained that his kids also have the same allergies and he takes it very seriously. This was such a good experience. We are not from the area just passing through on a road trip, but we will be stopping in on the way back. I didn't get the man's name but I appreciate him very much. My wife and kids are usually very nervous to eat anything unless we cook in our own kitchen. We learned from him that they have a Gluten Free menu on their website and that's the best place to find what you want and you can know ahead what you will order. He told us if he was to print the whole menu it would be 62 pages long. Just understand that's not all gluten free, that would be the entire menu. Let them know you are gluten free. The manager even brought the box of GF hamburger buns out and let me read the label for myself. The box label had the Udi's brand name, not nuts or wheat. I can not say enough how much I appreciate the staff taking allergies seriously.
— Very
— Separate gluten-free menu
— Most/All
— Excellent