Gluten-Free at Roy's
Japanese Restaurant
If I could leave zero stars, I would. I ordered a salad that was marked gf on the menu with grilled ahi added. I noted that it all needed to be gluten free so the server checked with the kitchen. They said I needed to change dressing to make it gf, fine, no worries. When it came out with the adjusted dressing, it also came out with oil & vinegar. Strange, so I asked the server to double check that the dressing was gf. He came back out with a thumbs up, so I started eating. About 5 bites in, the manager came hurrying out to the bar and informed me that the dressing does in fact contain gluten and asked if I wanted them to make me a fresh salad.. uh no, I needed to get out of there before things went down hill.
I was pretty sick that evening and had a migraine for 3 days after. Bleh.
My meal tonight was delicious!!! They offered a separate gluten free menu. I ordered shrimp cocktail (not on the menu) and the grilled vegetable plate plus salmon. So, so good!! Plus the chocolate soufflé with mixed berries (I don’t eat dairy). Our server, Oscar, was phenomenal!! Highly recommend!!
Great food and good selection of menu items listed as gluten free.
You can get almost everything gluten free, but it’s basically prepared with only salt and pepper. They are so disappointing
We had a wonderful experience. It’s definitely more Hawaiian style, not Japanese. They have clearly marked plates for gluten free (embossed flowers on them). Service was amazing. Views were amazing and most importantly, FOOD WAS AMAZING. I had the scallops and honey mustard braised ribs.
Excellent experience. 3 of the 8 dinner guests were Celiac and we all left extremely happy. Our waiter (James) was extremely knowledgeable and took the time to make sure our meals were safe. No specific Gluten Free menu, but the our wait staff took the time to talk to each guest about the dishes we were interested in and the kitchen was willing to accommodate. The kitchen was able to prepare several of the menu items so that they were safe. The ribeye and chocolate soufflé were “the best” GF food we have had in a long time.
Ate here twice on my trip. first night the server was very thorough and knowledgeable but second waiter seemed less sure about what was safe. Was told to just pick a protein, a starch, and a vegetable and they could make whatever I wanted, mix and match the components of the menu items. Was then told that the short ribs (minus one sauce) and the butterfish were the easiest menu options to make gf. Food was delicious both times
Ver gluten free friendly, had no issues what so ever. Staff was great and very helpful.
They know and care about allergies. Made some changes to the suishi rolls but I didn't get sick and they were incredible.
Delicious food, very well prepared, incredible views. Many items are gluten free, but it is not a large menu. Even still, there are great options, the kitchen is extremely aware and practices excellent cross-contact prevention; felt extremely safe. Even had the flourless almond chocolate cake for dessert! Sushi is superb as are all their protein preparations, raw and cooked. All of the dishes came out on plates with flowers to ensure it was processed safely in the kitchen and handling.
The staff and chef were very knowledgeable of all my allergies. I am celiac and have a dairy, egg, and fish allergy. The chef and staff were helpful and gave me several options and alternatives that would suit my dietary needs. I am very sensitive to cross contamination. Best part… no reactions from any allergies!!
Very knowledgeable and accommodating.
We sat outside and the setting is so beautiful. It was chilly but with the glass walls that blocked the wind and the table fire pit we felt super comfortable. Everyday around sunset there is a bagpiper, so we timed our reservation with that and it was very fun to see/hear. The service was friendly and attentive. There were gf options but limited for sure. They were careful to tell me I couldn't eat the crispy Brussels salad (contaminated fryer). I had the salmon and it was ok. Overall rated it 4 stars for the ambiance and service but the concept feels tired and the menu not inspiring. Needs an update, especially for the prices.
This was an experience I wanted to love but the knowledge of the waitstaff was really not great. We ordered items marked GF on the menu and our waitress initially seemed uncomfortable (or uncertain about?) confirming about the precautions for GF prep in the kitchen. The dinner was AMAZING. So good. Our waitress then came back and unprompted said “we have 2 gluten free desserts—chocolate cake and pineapple upside down cake.” Going on her word we ordered both. However I was really uncertain about the pineapple cake and asked her to check what kind of flour was used as I was surprised it was gluten free. She came back out and said “cornstarch.” That would make a gravy and not a cake, so I started googling to see if I could find more on it. The restaurant’s Facebook page actually listed the recipe, first ingredient was cake flour. I had decided at that point that I just wouldn’t eat it. A handful of minutes before the dessert was supposed to come out, the waitress returned to our table and said she “triple checked” but was actually mistaken and the cake was not gluten free. I very much appreciated her willingness to share that with us, but it was a crappy way to end the meal.
I don’t know. I went twice and each time I didn’t feel right. Like some gluten issue. My legs get heavy.
I have been going to Roy’s since before I developed my gluten allergy and was nervous that my experience would be tainted but it was not! The server was very knowledgeable and was able to make accomodations to make things gf. They brought tamari (gf soy sauce) for me to have with sushi and the short ribs and the chocolate lava cake were both gluten free and AMAZING.
Although the menu is pretty limited (zero appetizers are okay), my meal was safe and excellent.
They provide edamame to begin as a stand-in for bread that you might expect at some restaurants, which I tested with my Nima and was safe.
For dinner, I ordered the Hiramasa fish, which tested safe with my Nima and was absolutely delicious.
The chocolate souffle for desert is GF and was also excellent.
While it was a bit disappointing that the menu was pretty limited for a Celiac, the meal was one of the best I had in my full week in O’ahu.
Not alot of choices, but the food was good. Staff was gracious about my allergy. The lava cake was great!!!
This place is confusing. There are many things on the menu that are typically gluten free or could easily be made GF and yet very few options to eat, especially in seafood which is their specialty. Example: seafood paella. Typically GF! Not at Roy's, and can't be modified to be GF. The Seafood Treasures platter? Sounds like it could easily be GF. Nope. If you want it, you basically get a plain grilled scallop, 2 shrimp, and half a lobster tail. For like $58. Really?
The waiter did seem very knowledgeable about GF options and could quickly point out things that were good options--it's just the options seemed limited and modifications typically completely altered the dish so you were getting plain fish with some mashed potatoes.
I ended up having the honey mustard braised short ribs without the honey mustard sauce (again, why?) and substituted regular plain mashed potatoes for the cauliflower mash that was supposed to come with the dish (why isn't the cauliflower mash GF?) and it came with some sautéed veggies like squash and carrots and broccoli. It was fine. $50 fine? Nah.
My guess is most everything here is marinated in something that contains soy sauce and that's why they can't modify lots of things or the modifications result in such plain food options. It's really kind of a bummer because a lot of the food sounds amazing and seems like it could easily be GF if you just used some GF soy sauce or GF fish sauce which all taste exactly like their non-GF counterparts. But whatever
Dessert and drinks are another story. The cocktails are delicious. Also the chocolate souffle is GF! Go freaking figure. They can do a GF souffle but not paella? Bizarre. I had the Creme Brule which was good and the shortbread cookies come on the side.
Our waiter was extremely knowledgeable and was able to accommodate almost anything I wanted on the menu. He spoke with the kitchen and modified everything I ordered so that it was gluten free. He also gave me a slip of paper where I wrote my name and allergy and he filled out my table number to pass to the kitchen. Was super nice to get anything I wanted!
My daughter had the edamame, Cesar salad, and Hamachi and chocolate soufflé. All were suggested by our waiter as gluten free. My daughter has been battling extreme stomach aches for the last 12hrs. I don’t think she had straight gluten but definitely cross contamination. I would expect this from a food truck but not from an expensive gourmet restaurant!! Very disappointing to lose a day of our vacation with my daughter so miserable.
Asked the waiter if the prie fixe menu could be modified to be gf. He indicated it could and seemed knowledgeable. As each course was brought out they indicated it was gf. However, starting having a reaction soon after. Based on the level of my reaction I suspect cross contamination.
I honestly unsure where the other great reviews are coming from. It’s like we are at a completely different restaurant? We sat down and asked about our gluten free options and there are close to none. No buns, no fries, a couple of fish dishes very modified. I would not recommend.
Overpriced for mediocre food and got sick. Not good for young children-no baby changing station.
They did not have a gluten free menu but our server was very knowledgeable & our daughter had plenty of options. They brought out complimentary edamame when we sat down & she was so excited to be able to share that with us. She was easily able to find something on the children’s menu. In fact, the children get an appetizer with strawberries, oranges & carrots so that was another fun surprise. Finally, they had multiple dessert options for her as well. She got the strawberry sorbet with her kids meal but we also had the flour less chocolate cake so she could have a bite.
Staff is great. Super thorough and they go back and talk to the kitchen to confirm everything. We felt very safe here.
We have eaten here twice and it is amazing food. Never an issue and everything always tastes amazing.
Hands down, best place to eat in the area. We stayed at Aulani and took the shuttle over and walked back, very close. The food, atmosphere and servers were amazing. The hostess took our reservation by phone and I felt assured she knew they could handle the GF celiac guest just fine. Our server knew the menu like the back of his hand and went item by item with us. They can make almost anything GF and handle allergies really seriously. The manager came out to check on us and follow up. We had the Beef short ribs with veggies/sauce and Japanese specialty fish on a bed of Mash potatoes with crab meat. For dessert we had the flourless chocolate cake. Everything was HANDS DOWN the best we tried our entire trip to Oahu. It was amazing. We loved the food. It was a little pricey but nothing compared to the prices at Aulani resort. We loved the food so much and will totally go there again and again when we visit. Thank you ROY's!
Went on my anniversary and when I told the waiter I needed the chef to know I had a gluten “allergy” I was told there was a chocolate souflee - um, yes please. It was so good. For dinner I just had a wedge salad and Butterfish but the star of the show was definitely dessert.
So damn good. There are GF options on each category of their menu, and they can modify many of the other menu items. They modified sushi rolls for us that were still heavenly. Short ribs are not to be missed. So decadent and delicious. They even have a GF chocolate soufflé for dessert.
This has been my birthday restaurant of choice for years and have never had a problem. Good food. Good service.
Incredible food and knowledgeable server.
Terrible service at the bar, nothing gf here unless you want a $48.00 piece of fish for lunch
Amazing service! Manager even came over to our table to ensure that everything we ordered for our daughter with celiac was protected from cross contamination. They took it so seriously and the food was delicious! Our daughter had the short ribs with mashed potatoes and broccoli! Quite a meal to have on the kids menu!
Asked if an item not marked Gf could be made gf (the swordfish) even if it meant alterations. Waiter talked to chef and confirmed yes. I didn’t recognize what Farro was and stupidly trusted the staff instead of verifying myself...got violently ill. Don’t be an idiot and trust the wait staff the way I did.
Got takeout from here. Spoke to the manager who confirmed with the chef everything before I hung up. Got the chicken piccata with GF pasta and they used oil in the sauce instead of butter. Food was good but sauce was very light, would have liked more on the pasta and chicken. I appreciated how attentive the manager was to my dietary needs.
Celiac friendly. Many great GF choices, with gluten free soy sauce. Amazing customer service!
The Aunt Lei’s Aloha Roll’s perfect if you want gluten free, just make sure to tell them when ordering and reconfirm you got the gluten-free soy sauce. It’s delicious!
No gluten free menu, but our server was super knowledgeable. I enjoyed my butterfish with wasabi lime butter, and my chocolate soufflé. Service was incredibly slow.
Only thing on the light menu that was marked gluten free was a tuna appetizer. But it was delicious and just the right amount for an afternoon snack. The spicy mango drink was amazing too. We loved sitting on the patio overlooking the golf course and ocean. There is a path to the beach. Very peaceful setting. My husband got a burger wrapped in lettuce. I cannot speak to the regular menu options, but we liked what we had.
The staff was great! Only a few things listed gf on the menu, but able to modify almost any of their items. And...YUM!
First time here March 2018. Server was very knowledgeable but the menu is very limited and very expensive. My husband had the fried rice and wedge salad and my son had the black cod. Neither had issues and my son didn’t care for the fish. I had the vegetarian special of vegetable napoleon. Mine had the biggest portion and I had no issues. Probably won’t go back but would recommend to others who have Celiac.
The staff was knowledgeable about celiacs and cross contamination. Gluten free items were clearly marked in the menu. The chocolate lava cake was amazing.
Do not eat here if celiac. Menu used to have alot of gf choices; now has few-wedge salad, miso soup, 1 fish, 1meat. Received many assurances from waiter about how seriously kitchen takes food allergies, and how i really should only order from the few items marked gf in menu as those had been thoroughly vetted. I had doubts about ingredients and voiced my doubts. Waiter double checked w chef. I ordered as advised. Really sorry i went. Got sick badly and i never get sick. Had to be major gross contamination. DO NOT GO.
Wow! Unbelievable food. Braised beef was fantastic! No room for dessert though:(
Fantastic, amazing, culinary experience đ no dedicated GF menu, however, be sure to tell them when making your reservation. They had adjustments ready for us. Very conscious staff. Unbelievably delish food !!!! The pineapple salad was enjoyed by all of us and the filet & lamb chops - yum - Be sure to get the flourless volcano chocolate cake ! A fantastic evening!!! Definitely recommend!!!
Very knowledgeable staff. Delicious meal with no problems. I will definitely return!
Food is amazing, they are very accommodating to GF allergies. Steak was amazing.
Fabulous food and made my evening so easy with gluten free entrees and dessert!
several gluten free options on the menu including their famous molten lava cake for dessert. We used the Nima gluten sensor to test both the short ribs and the molten lava cake. Both came back as safe. Great food and service.
Gluten-Free Features
- Dessert
- Gluten-Free Menu
- Sushi
Categories
- Asian
- Happy Hour
- Japanese
- Restaurant
- Seafood
