Asked for no bread. Got bread anyway, it was to-go so everything was contaminated š
— Not at all
O.m.g. Their new wings are AMAZING!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
We eat here often and hubby has never had a reaction. He also doesn’t do well with some cuts of meat/steak due to swallowing problems, but has no issues with their ribs or brisket - they are super tender. I’m from the land of BBQ in Texas and this is my favorite local BBQ place.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Several options available, and yummy without having a bun.
Got the pulled pork, baked beans, and collard greens with the original sauce. Told them I had a gluten allergy when I ordered in the store and made sure all of the items were gluten free when I ordered. I still had a reaction so there must have been some kind of cross contamination that happened. I usually don’t have a reaction with bbq so this was very surprising and sad when I swelled up and got sick.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Great options! All meats and sauces are GF. If you tell the staff that you have celiac or an allergy they will change gloves and keep bread separate. Awesome sides and over all great food! Wish they would add a cider to their drink menu but can’t complain about good BBQ :)
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Brisket and green beans are what I usually get. Never had any issues
— Very
— Excellent
Not a great experience. Ribs came out with bread on them. We asked for no bread and we’re very specific about being celiac/gf. The brisket was so fatty could hardly eat. The green beans were good though.
— Not Much
— Below Average
They were so kind and very cautious! Also, the food was outstanding! Southern BBQ at it's finest.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
All sauces and meat is gluten free. Fries are not done in Seperate fried They were careful to tell cook gluten free and changed his gloves. Great food and bbq. Love the blues music as well.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
City Barbeque is a franchise of restaurants serving up Barbeque. They are southern inspired and have an allergen menu online that also helps if you have multiple allergies like I do. I have happily eaten their brisket which is moist, turkey and pulled pork there. Sides we usually get is coleslaw and beans. There are other gluten free sides but not dairy free.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
— Somewhat
— Some
— Excellent
City BBQ does have gluten free options and are very good. However we have noticed regular turnover of staff that need to be trained to understand Celiac and gluten cross contamination. There is no dedicated area to prepare gluten free orders separate from regular orders. Staff are slicing bread over the cutting board where they cut the meats so we are always having to ask for our GF order to be redone safely which they are never happy about. We continue to order from there but just not very often. When we do order there we have to watch closely so as not to get sick.
— Not very
— Separate gluten-free menu
— Some
— Good
Even though they said they could handle a gluten allergy watching the kitchen there was multiple points of cross contamination. The manager knew what celiac was but did very little to made the food safe.
— Not at all
— Some
— Average
Barbecue is very good. Many gf sides. Only one sauce has gluten. Food is tasty. Tell them you need gf when ordering.
— Somewhat
— Some
— Excellent
I’m celiac and very sensitive to cc. Rarely have had an issue here - just be sure to ask them to label your order as gluten allergy so they change gloves in between handling buns and GF items. My go-to’s are the brisket, pulled pork, coleslaw, potato salad, baked beans, green beans…so delicious.
— Somewhat
— Some
— Excellent
Great experience and staff! Allergen matrix is available to scan at front desk but I posted a photo of it as well!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Wonderful!
We ordered for a large group, fully gf: brisket, slab of ribs, pulled pork. Both original and spicy sauce. Sides of cole slaw, potato salad, green beans, chili. Everything was delicious.
We spoke with the manager prior to ordering to confirm which menu items were GF, and what their food handling practices were. We felt safe. And both my celiac husband and 3y old daughter ate without issue.
4 stars for safety because their facility is not GF, so there is always some risk. However the gf menu is robust l, we ate safely, and we plan to return!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Great experience at this location. The restaurant is new and very clean. All meat is gluten free and many sides are gluten free. I ordered the beef brisket without the bun and collard greens. The website notes what items are and aren't gluten free. Everything is made in a shared kitchen. I had no negative reaction after eating.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
My son got very sick after having the ribs and baked beans, they were both listed as gluten free on the allergen menu. We made the mistake of not checking the sauces that may have been the issue.
— Not at all
— Separate gluten-free menu
— Some
— Excellent
Pulled pork was good. Average BBQ. Fries are listed on menu as gluten free but are NOT in a dedicated fryer. Fries are not celiac safe. Staff knew right away to change gloves and called out “gluten allergy” several times in the kitchen and prep area.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
Based on previous reviews and a call to question the gf options we made the decision to go. I have celiacs and am careful. We were told all smoked meats were safe without bun or bread and some sides (coleslaw, greens, baked beans, green beans). Long story short, the cooked whole meats are cut and handled in the same area and with the same gloved hands and knife that handles and cuts the bread and buns. So I only ordered the sides. The food was delicious, my husband not celiac truly enjoyed his meal. I don’t usually have immediate or severe reactions, but I did have something happen just after eating. So in my opinion this place is not the safest for those of us with celiac. By the way I’m pretty easy going with my diet, meaning I maintain a gluten free diet and work to keep my cooking area safe. But I like to eat out and don’t feel like it’s the restaurants primary responsibility to prepare food for me so I only frequent places that already have gf procedures in place and understand not all restaurants care to make drastic changes. It my responsibility to choose wisely or be satisfied with what I can get relatively safe.
— Not Much
— Good
Very kind and helpful staff here. When I asked about allergy information they said cross contamination would definitely be a problem and advised me that it is not safe for Celiac.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Excellent
I had pulled pork, green beans and a side salad. Staff was knowledgeable and put all my food on a separate tray.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
When ordering I asked for a GF menu and they not only handed me their full alleged menu but the manager came out to talk with me. He said that his Mom is celiac and he often will make a meal to take to her as a treat.
The staff cleans the area, changes their gloves, then serves the celiac’s meal on a separate tray.
Food was GREAT! I highly recommend!!!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Eat here often with celiac husband.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The salad with pulled chicken on top was delicious!
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had both good and bad experiences just make sure you are clear on what needs to be done so that your food is safe
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Good selections and offered to change gloves for food handling on their own. Also DELICIOUS. :) thank you!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Food was delish and when they heard I had a gluten allergy every precaution was taken! Definitely will be back!
— Very
— Separate gluten-free menu
— Some
— Excellent
Looking for a fast bite on our drive home from FL, brought us to City BBQ. Huge thanks to the previous reviews. Ordered online and left directions for gluten free/change gloves in comments. We did curb side pickup. Found the allergy list online easily. It was painless and great food. We were back on the road in no time! Brisket, salad, green beans and cole slaw were the gluten free items we ordered. All were great.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I would only give a 4.5 because the food is not much different from other bbq places that we have eaten at. The staff is in the process of being trained by the manager & we had to ask for help from her.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
Ordered a naked sandwich (no bun) and baked beans for our daughter’s kids meal. They noted her gluten allergy (she is actually Celiac) and the person taking our order shouted to the kitchen for everyone to get fresh gloves. He actually walked around and made sure they did. We had a great experience.
— Some
— Excellent
You can scan the barcode to get a menu with the allergens listed. I ordered the pulled chicken and baked beans.
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Most of the sides are off limits (bummer), but the meat is sooo good. I got brisket and pulled pork and can happily recommend both. Btw there is a lot of outside seating (no heaters though). Staff seemed relatively knowledgeable. I will be back for sure!
— Somewhat
— Some
— Excellent
There is not a separate fryer and no GF buns but they are very careful and their brisket is awesome.
Yes
No dedicated fryer, but they do change gloves and lay down paper when you specify an allergy
Yes
Today I called asking them to just avoid cross contamination while packing our food. The moment I said my son was celiac; they instantly put me on the phone with the manager, David. He was amazing to talk to. We were just ordering pulled pork for my son-he offered to go to a new shoulder and cut it fresh so there would be no chance of it already having shared knives on it. We are new to this journey and eating our. I didn’t ask about the runs used on the meat. But I felt really good with the experience we had and that they had some thought put into it .
Edited to say-we placed our order at 3:30. So, to cut into a new shoulder at that time of day is relatively easy.
— Some
— Excellent
Reviews said there was a gluten-free menu available, but it was not available online. I called to check and they were very aware of cross-contamination and easily pointed out the many gluten free items available.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great place smoked meat is amazing as well as the GF potato salad and baked beans!!!! Never disappoints
— Some
— Excellent
All meat and several sides are gluten free
— Gluten-free items are marked on the main menu
— Some
— Excellent
Knowledgeable staff and more GF options than most, have not gotten sick in 2 trips.
Yes
Great bbq and great taste!! The staff was very nice and helpful. They have a very detailed allergen menu for more than just gluten. Will definitely be returning!!
Staff assured me that food would be gluten free but I had a reaction, more than likely due to cross contact/contamination. I’d love to instruct them on how to make their restaurant safe for Celiac because the food was delicious š.
I love their BBQ but don't go there anymore because at the Garner location by my house, I was watching them prep meats to portion them out. Using the same cutting board for everything, they cut the meat, then cut the bread and made the sandwich, then got out more meat and cut it up for a plate. šš¤¬š±
No
We had always done ok here, but today found a macaroni noodle in the baked beans. Everything is sitting together like a buffet.
No
Friendly staff and good BBQ. They make sure your meal is labeled GF (naked). There were several options for sides-including potato salad, green beans, collard greens, etc. They have 2 GF BBQ sauces too. I have a wheat allergy and did not get sick.
Changes gloves when preparing sausage. And my son loves the green beans too. All bbq sauces are GF (unless they change)
Yes
They have a lot of gluten free options! Mostly meats but they make sure that they let the kitchen know. And have ate there multiple time and never been sick.
Yes