Gluten-Free at Schlotzsky's

I went twice and got a pizza both times and both times I was sick, I think it was due to cross contamination based of the level of sick I was but I wouldn’t recommend it if you’re celiac just because it was bad enough it took me a few days to recover still.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Very good. Only 1 size of bread so don’t bother ordering anything other than small

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering

Arrived at 7:00pm, sign on website and on door state open till 9:00pm with no explanation as to why the doors were locked and dining area closed. Drive through was open though, but with a line. Having small children and just coming off the interstate while driving long distance needing a sit down restaurant and having had to drive across town from the exit, we were not able to even eat there. Very unprofessional.

Much like other Schlotzsky’s, this one has gluten free bunz that you can put an nearly any sandwich. A nice option to have in a city with nearly no options. :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

Waiter easily understood when we asked for gluten free bread

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

This place has great quality GF buns, and they're toasted. The variety of awesome sandwiches is great! It's like subway or Quiznos on steroids, and with a GF bun option! They aren't subs, they are sandwiches. They are warm, with melted cheeses. It's such a nice change of pace of the typical GF options out there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Friendly service. Takes gluten free safety seriously. Gluten free bun is pretty good. I eat lunch there a couple times a month.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I’ve had great experiences at Schlotzsky’s. The staff doesn’t necessarily understand gluten-free, but they are very well trained in protocols to keep the gluten-free food separate from the non-gluten-free food. They prepare it in a separate area, and they do not even cut the sandwiches to avoid the possibility of cross-contamination through the knives. I have eaten here, many times, and never gotten sick. It is such a treat to be able to go out and get a sandwich for lunch.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My name is Wendie and I am a celiac recently the last few trips to Schlotzsky’s I have not been good for me a new guy made my sandwich and another sandwich at the same time and then he continues to put new gloves over his contaminated ones instead of changing them got sick a few weeks ago and my stomach wasn’t right for about a week and a half now I just don’t trust the place

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Delicious! I love their gluten-free bread. Their sandwiches are delicious. I have never gotten sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The location I went to didn’t have gluten free bread. It was very expensive and it was just a deconstructed sandwich. The fries were not in a dedicated fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

This location is just dirty. Should have known better to think any protocol would be followed. I was sick before I left. I even got a Celiac rash on my chest. Had diarrhea for two days.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I have other allergies so I left off other items like tomatoes & mayo. I was asked why and she actually wrote allergies on my receipt. The avocado turkey was good. There was no one at the front when I arrived. Then, my sandwich was given out at the drive thru. I had to wait for it to be remade, but as they weren't too busy it wasn't too long of a wait.

I don't know about cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for takeout
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

Ordered a sandwich on gluten free bun and had a reaction shortly after.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I eat gf roast beef & cheese here all the time; I’ve never gotten sick. They’re very nice & careful. Great fast food option.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Mar 2023: They brought some gluten free items back (gluten free bun still no longer available in medium size sandwiches on the app, but in-store experiences may be different). I have not tried this establishment again; I only saw that some options were back.

Aug 2022 Edit: They got rid of the gluten free bun on the menu, so idk if it's safe

Old review: As a super sensitive, compared to other celiacs, celiac, I was able to eat here for the first time today through the drive thru and did not get sick! I asked for a gluten free deluxe sandwich, and it was a pleasant surprise. There was no conversation about preference or allergy. It was a good sandwich :)

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They were wonderful per usual. Me and my 2 daughters all were able to get gluten free sandwiches!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Unsafe! I ordered a salad online and put in the note section “gluten free” and no croutons. Yup, covered in croutons. Even though they advertise gf, I would not trust this particular location

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Staff don't know there is an allergen menu but she did say they always change gloves for GF bread order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dinner
• Good for lunch
• Good for takeout
• Good vegetarian options
• Offers outdoor seating

Gluten Free buns are available here as well as GF pizza

Great GF menu! They were very careful in preparing my sandwich. They use Udi’s buns. They warm them up and my sandwich was very tasty!! They also have GF pizza!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have been addicted to their original sandwich lately. I make sure to tell them I have an allergy so they are extra safe

Update: I have stopped going, because I got sick the last couple times I ate here. It’s not as safe as I originally thought. Cross contamination is likely the reason.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a gluten free pizza and before I got it, I asked for no avocado on the pizza.When I received the pizza It had avocado on it which is making me think if the pizza was even gluten free.Now i’m feeling sick.This was my first time trying gluten free pizza so I didn’t know what to expect.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

We ordered a gf pizza and noticed the staff who was making our pizza did not use a clean pan or change gloves, so we asked to talk to the manager and the manager was very cooperative and apologized. She even made another gf pizza on an entirely clean surface. Positive experience!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I get awesome sandwiches here and never get sick. I emphasize to change their gloves. Always get good service.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Food was ready for pickup when we got there. Tasted great. Staff was knowledgeable.

The sandwich with GF bun was good but I was a little concerned about cross contamination. It has only been 3 weeks since I found out I have celiacs so I couldn’t tell if I had a reaction after my meal. I will try it again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I was informed what they offered gluten free. I could order any sandwich or pizza on a gf bun. No reaction to it at all. Reccomend this place.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering

nothing abt gf as it might be but the food was gross!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I’m stoked they have gluten free Udis bread now

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Loved the gluten free pizza!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had such high hopes for the GF pizza. It was tasty but most definitely was cross contaminated. Very sad. Stomach is killing me now.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I ate a small smoked cheesy sandwich, which was yummy. Good service.

Is there a gluten-free menu?

— No gluten-free information on the menu

I typically do not have the opportunity to eat a good meal while traveling through small towns due to my celiac. We stopped here on our way back from New Mexico today because my partner was hungry and I was frustrated from being so hungry with no gluten free food in sight. Upon using my app, I discovered that they offer gluten free buns. I had a sandwich and it was one of the best sandwiches I’ve had in years. Their gf bun/bread was so soft and warm, and they took all the precautions due to my allergy. Friendly and knowledgeable staff! Definitely recommend

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great food. They took care not to cross-contaminate.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great gf pizza

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I always order a turkey bacon club. I asked the cashier to speak to someone about the procedures for gluten free. The manager on shift told me they wash their hands and change gloves and put tinfoil under the bread when it goes through the oven. They don't cut the bread with the same knife. There's a paper that goes under the bread when they put on toppings. The only thing they could do to be safer is get new topping ingredient bins just in case theres cross contact from making the regular sandwiches. I will update later if I got sick from cross contact as I am pretty sensitive.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They had gluten-free buns and could be used on most sandwiches. They also knew which chips were gluten-free. They individually wrapped the sandwich to distinguish as well. Good experience for someone gluten-sensitive.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Order person didn't seem to know the menu. I left without ordering. Too bad it has been a long time and I was going to be spending some money with them.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

The person at the register has a brother with severe allergies and knew exactly what to do to help us. She went back to talk to the kitchen and they kept our food separate. They gave us an unopened bottle of hot sauce. They really went above and beyond for us.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Best sandwhich ever! Their GF bread doesn’t taste like the nasty typical GF bread places offer.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve eaten here several times and not gotten sick. HOWEVER, I don’t think I’m very sensitive to cross contamination, though I haven’t verified that. They offer basically any sandwich on a gluten free bun. They always give me my husband’s order and my order in separate bags. I give 4 stars because I don’t know much about what goes on inside the kitchen, I only know I tried another location when in a very tight pinch on a road trip and was pleasantly surprised. I decided to try one close to home and this one is actually better. If you want to try but are sensitive to CC, make sure to ask lots of questions.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They have gluten free bread and can safely make their sandwiches. I got the breakfast sandwich. I couldn’t find any other restaurant in the El Paso airport that would or could accommodate me otherwise.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Served me bread with gluten then tried telling me I must have eaten croutons on my salad without realizing it. Never going back.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They will not do gluten free bread on a half and half order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Never disappointed with my sandwich. I definitely specify for them to toast the bread or it doesn't taste good. They've gone out of their way to run to a delivery truck that was unloading to get me gluten free bread. Great establishment.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options

The only gluten free option they had was plain potatoes chips. They do not carry the gluten free buns or Flatbread crusts at this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent