Great burger and fries. GF buns and separate fryer!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
So they do have gluten free buns but DO NOT have a dedicated fryer for fries. When I asked I was told they “try to keep only fries in the first fryer but other things do get in there” so not safe for celiac. Otherwise the burger was great!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
They sanitize everything and change gloves! They have a separate fryer. This place takes customer service very seriously and they do a great job at avoiding cross-contact.
— Very
— Most/All
— Excellent
Although the burger and bun are listed as gluten free, the fries are NOT. We have eaten here twice and were told both times that the fries were cooked separately and were in fact gluten free. Tonight, another employee informed us that is not the case and has never been the case since they opened.
— Not at all
— Not Much/None
— Average
Edited for update 08/2023:
MOOYAH was a family favorite for years until we moved away in 2020. We returned to Knoxville this summer and have ordered delivery from this location a couple of times. Using their app is easy but I was unhappy to see I had to call the store to alert them of any allergies. I was pleased with both instances of how friendly the employees are and assured me that “they would take care of us, no problem”. Happy to have this as an option again. Only complaint is that some point while we were gone, they went to Udi’s buns. It definitely diminishes the experience.
Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
The food looked delicious and they have several gluten free options. Sadly, my burger was served to me on a moldy g.f. bun. Mold was visible in three spots. They offered to put it on a new bun, but we’re good to refund my money when requested.
— Not at all
— Some
— Poor
Didn’t even know onion rings covered in batter are not gf. Asked me if I could have flour… Watched them cook regular buns and make my burger on the same stove with the same spatula. Didn’t even eat it and gave my burger to a friend.
— Not at all
— Gluten-free items are marked on the main menu
CAUTION I can’t comment about the quality of food because I chose not to stay (I really wanted fries). Per the manager they do have a separate fryer for the fries. HOWEVER, they funnel and strain all the fryer oils into one central vat and then reuse the oil. Cross contamination is a certainty.
— No gluten-free information on the menu
— Not Much
Update to the review below: they have unfortunately changed their gf bun and I need to warn folks not to order that unless you want a super dry crumbly bun that falls completely apart as soon as you pick it up. I didn’t even get one bite into my burger. Had to go get a fork and knife to finish eating it. Even worse they charge an extra $2.50 for this crumbly mess. My husband said it looked “like a disaster.” The burger itself is still great and they do offer a Paleo burger wrapped in lettuce that I will try next time.
Super friendly prompt service. Amazing GF fries made in designated fryer. Delicious made to order burger.
— Gluten-free items are marked on the main menu
— Good
Been here many times, celiac safe. Great burgers and gf bun
— Very
— Most/All
— Excellent
The burgers are pretty good but the fries are my favorite. My partner is symptomatic gluten free so it is really nice to have gluten free options including a dedicated fryer for fries (though I’m not entirely certain it is or that they understood what I was asking) and either gluten free buns or lettuce wraps. This particular location could be a little cleanlier but overall good. Service is quick.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Felt very safe eating here on a trip. Gluten free buns, changed gloves, dedicated fryer for fries (ensure you tell them out have celiac because they have a dedicated fryer and regular fryer). Friendly and knowledgeable staff.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I should have known by the cashier's lack of knowledge on gluten free food that I was in trouble. We have visited a few times in the past with no issues. Servers were knowledgeable and took care to make sure there was no cross contamination. Well even though he went and told them about our food allergy, I managed to get some kind of cross contamination. I was sick for a day and on day three now, I'm still recovering. I've learned my lesson and won't be back. I did complain to corporate online.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
Wonderful service! Knowledgeable staff, many options for lettuce wraps or Gf buns. Fries and sweet potato fries too are both good.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
My favoriteee burger place. So delicious and flavorful. Paired with a milkshake and I can die happy
— Somewhat
— Some
— Excellent
Staff was very knowledgeable. Have 2 kids with celiac. They agreed burgers were fantastic, so were the fries. Felt safe eating there. Separate fryer for the fries, and udi buns.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They did a great job. Dedicated fryer for the fries. Separate prep area. They use Udi's buns.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Gf buns, lettuce buns, and tons of alternative diet options! They have keto and vegan friendly options. Lots of different meats and cheeses (and plant based) for different needs. Fresh made French fries and shakes! Super cool joint. Highly recommend
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The bun was an ice cold Udi’s bun that fell apart before I was half done. There wasn’t enough meat in the patty. The fries were contaminated— cooked with breaded chicken. The place was unkept inside as well as the outside seating. I would not recommend eating here.
— Gluten-free items are marked on the main menu
— Poor
Fries are not gluten free. Niether are the chips.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Below Average
Stopped by at Mooyah's for a burger and was pleasantly surprised with their gluten free options! Several great and fresh ingredients to top your burger; all garden options like lettuce, tomato, onions, mushrooms, grilled onions, jalapenos and sauces like: BBQ, relish, spicy ranch and a special Mooyah sauce which has a slight tangy flavor. They serve Udi's brand gluten free buns and lettuce wraps if you're after low-carb options. While they don't have a dedicated fryer, they do offer hand cut fries and gluten free sweet potato fries. The shareable portion was plenty for two people. We tried the sweet potato fries and I did get a reaction, so avoid the fries if you have Celiac's. They are a little bland, and had a soft crispiness with a rice flour coating. Protein options include Turkey, Beef, and vegetarian like Dr. Praeger's brand bean burger. Burgers are truly fit for your lifestyle without sacrificing in flavor. Very clean location and worth the stop. Cute dine in place has several seating options if dining alone or with family and large groups.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Update- their GF fryer broke and they have no plans to fix it.
I've eaten here several times and haven't had any issues! They make sure the cooks know it's GF. They have designated friers. I dont care for GF bread much, but I love the lettuce burger!
— Somewhat
— No gluten-free information on the menu
My celiac daughter loved her bacon cheeseburger on a GF bun. The homemade chips are not GF, but the burger was big and more than enough food without a side.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great GF Burger, fries and chips GF. Staff very knowledgeable about GF.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I've enjoyed eating here as it has gluten free options
— Somewhat
— Most/All
— Excellent
When ordered gluten free bun they asked if we had a gluten allergy and said the fries would have cross contamination. So be aware even though they are on the gluten free menu they are not 100% gluten free.
— Not at all
— Separate gluten-free menu
— Some
— Good
I had the most delicious gluten free hamburger here today. Bun was wonderful. Very helpful staff!
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Excellent food! Always careful. Manager goes above and beyond! Highly recommended!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Food was terrible; everything was burnt. The fryer oil has not been changed recently, all the chips were burnt. None of the food was wrapped properly, gluten free entree was on the bottom of the bag with open gluten items placed on top of it. Wish I could give them 0 stars.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
I am gluten sensitive and asked for my delicious burger to be in a lettuce wrap. They did. The fries were delicious and I did not get sick but I do believe everything is done on same grill so not for celiacs! The milkshake was very good. Everything there tastes fresh.
— Not at all
— Excellent
Amazing! “Gluten free burger” is listed on the menu. The queso is sooo good
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I’ve ordered here multiple times after finding them on UberEats. I’ve been good every time. Also they give soooooo many French fries so hopefully you are hungry. I’ve done the GF bun and lettuce wrapped options and prefer the bun here.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
FANTASTIC place- fries and house made chips (YUM) are made in house and gluten free. You have to check twice to make sure the gf bun is truly gluten free- BECAUSE IT IS SO GOOD! Light, fluffy- incredible. Highly recommend
— Very
— Most/All
— Excellent
When you have to eat gluten free all the time you get really sick of always ordering hamburgers! Or at least I do… But if you want burger and fries and need to eat gluten-free this place is great! Their fries are cooked in a separate fryer - I think you may have to ask for that but they guaranteed they were cooked in a separate fryer for me. The hamburger we did on a lettuce wrap - they do have gluten-free buns I did not try that. I would say the fries are a little too salty for my liking but it is hamburgers and fries so what do you expect! They treated me so good on the gluten-free requirements that I’m giving them a five star review. They really tried hard and they have methods to keep things safe.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
We have eaten at this location many times with never any issues. They have a dedicated fryer for French fries (must request) and they do a great job of taking precautions for no cross contamination.
— Very
— Most/All
— Excellent
Gluten free bun is great. But burgers are so-so and we didn’t think it was really worth the cost. But online ordering was super easy (substituting things) and my kids loved the grilled cheese.
— Somewhat
— Not Much
— Average
The staff was very friendly and accommodating. They changed their gloves, sanitized/cleaned equipment and the food was excellent! No reaction with kids burger, gluten free bun and fries. They also made a gluten free Hershey milkshake she loved.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
I’ve eaten here several times and I have never gotten sick. They always take great care when I tell them it needs to be gluten free. The burgers are really good! Haven’t tried the fries though due to possible cross contamination.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
— Separate gluten-free menu
Burger was very tasty! The staff was knowledgeable and able to provide a lot of inputs on what to order. They fried the GF bun with foil to avoid cross contamination, and had dedicated fryer for fries. The sweet potato fries were amazing!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Good experience. Gluten free bun was great. Did not try fries. Not because of the shared fryer but I just don’t eat deep fried food.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very pleasant experience! I said Celiacs when I ordered and they immediately knew and changed gloves to make my order. I had a cheese burger and fries, both delicious. The potatoes bun was very good and held together well. Highly recommend 👌
— Very
— Some
— Excellent
GF buns, very safe!
— Very
— Most/All
— Excellent
My first visit. Was so looking forward a gluten free bun with a yummy burger. Read a review how it was the best gf bun they ever had! Was so disappointed that the bun fell apart with the first bite! It just crumble with each bite! For an extra $2.50 I was hoping for better. Funny how there is never a deduction if you choose no bun. The burger was just ok. The tomato not ripe, and I got more of the hard to eat skin, of the fried onions, then nice soft yummy part of the onion. The chocolate shake was yummy. Since I am a celiac I can’t have the fries. Sorry the cost not worth it for me.
— Not very
— No gluten-free information on the menu
— Not Much
— Below Average
Fries are in a common fryer, so we skipped those. Burgers would good and juicy. They do have GF buns, although they only had one left when we were there, so two of us had ours wrapped in lettuce (they were baking more, but we didn’t have time to wait). Buns appeared to be Udi’s, but they must bake on-site.
— No gluten-free information on the menu
— Some
— Average
Not dedicated frier but I have never gotten sick from them. I have extreme gluten sensitivity but I am not celiac. GF buns are delicious and they offer lettuce wraps too.
— Somewhat
— No gluten-free information on the menu
— Excellent
The food was delicious and their gluten-free buns didn’t taste like sand
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Was visiting and stopped here. Food was great and server knew what to do
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They were very careful keeping my burger safe! I didn't want fries so I didn't ask about the fryer. You can get a milkshake but you hafta mix the flavor in yourself (because they have cookie shakes they mix with the machines) super tasty burger and awesome gf bun!!
— Very
— Separate gluten-free menu
— Some
— Excellent
I was glutened. I had a burger with a GF bun and some fries. They said everything I ordered was GF. I will not go back.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor