Gluten-Free at Ben & Jerry's

Ice Cream Shop
58 ratings
Reported NOT to have a gluten-free menu, but gluten-free options are available.
Reported GF menu options: Dessert, Ice Cream

Overall Rating

Review


Had a great experience getting their berry sorbet. Told them I was gf, they told me they'd go into the back and use a new scoop to get it out of a new barrel. I was very appreciative.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Excellent experience! The ingredients for the sample on the tour were clearly marked. When I ordered my Coffee Coffee Buzz Buzz Buzz and specified my allergy, the staff changed gloves & got a brand new container to scoop from & used an unused scoop.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Amazing experience today! They were giving out free ice cream today so I took my kids. I mentioned my gluten allergy and they went to the back to use a fresh carton of ice cream for me! The gluten free options were very clearly marked on the menu and the staff was so helpful and confirmed that it was “gluten protected” when they gave me my order! It was very busy due to the free ice cream day, but they still took the time to keep my order safe!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


I haven’t been recently but previously have gotten prepackaged GFDF ice cream here, and also have had a cup of GFDF ice cream that they scooped from a new container. A lot of times their DF ice cream flavors are not GF, unfortunately. 4 stars because I wish they had more GFDF options, and also wish they had GF cones :).

Also, the staff at this location organized their own union and are unionized now! Scoopers United! This bodes well for the quality of service and happiness of staff and customers going forward. :)

FYI I just discovered this page on the B&J’s website that lists all their flavors that are certified GF (both DF and dairy flavors). FYI Their website says that ice cream scooped at a shop can’t be certified GF b/c there is potential for cross contamination but that staff can open new containers and use clean scoops to reduce the risk.

https://www.benjerry.com/flavors/gluten-free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Nice allergy protocol. Staff was knowledgeable, changed gloves and got new containers for ice cream.

The menu isn’t marked and a lot of gluten containing ingredients in the regular line up. But staff was helpful, accommodating and safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


The worker was very sweet to my daughter. She got a new ice cream bucket and a clean scooper and washed her hands before scooping the ice cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The worker was very helpful and got the ice cream from the back with a new scooper. Felt very safe

Celiac

Overall Rating

Review


The employee helping me was so kind! He showed me ingredients for the ice cream that I wanted (I ended up getting vanilla because it seemed safest), and he was even willing to grab me a new tub and scoop from the back even though it was out of his way. This is the kind of service I hope for whenever I eat out!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Good ice cream but you can go across the street to JP Licks and get gluten free cones and they're amazing.

Gluten Intolerant

Overall Rating

Review


We did the factory tour which includes an ingredient sample and an ice cream sample. Allergens clearly were listed for both, and the tour guide let everyone know if they needed an alternative they would do their best to find you one.

Both samples the day of our tour included wheat but an alternative was provided for both. Fish food chocolate pieces and special flavor were provided for me along with clear list of ingredients to ensure it was a good alternative.

The tour guide was enthusiastic about finding an alternative for me. Great experience all around!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Love it- so many gf flavors and the staff will change gloves if you ask and a new scooper is used for every flavor to prevent cross contamination would recommend if you are in the area!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Told them I was allergic to gluten and got my first milkshake in 5 years without getting sick:) they were very nice about it even though it took awhile to clean everything

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They were able to provide me a list of ice cream flavors that were gluten free. The worker washed their hands and used a clean scoop, however the manager said they couldn’t open a new container of ice cream from the back, but they could scrape the top layer of ice cream off and scoop from the container in the display case. I didn’t get sick but I probably should’ve went next door to the Michigan creamery

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I visited last week and can confirm that their allergy protocols are still in place. The staff member informed me that they would wash up to their elbows, put on fresh gloves, use a clean scoop to get ice cream from a new container, and use a fresh sleeve of cups to put the ice cream in. Great experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


If you say allergy they will go in the back and get you a fresh scoop. They have a laminated paper with all of the gf ice creams they have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Gluten free flavors marked. Server changed scoopers.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Had a delicious and safe ice cream experience there tonight. Had a list of all GF ice creams and said they would use their allergy protocol to scoop mine. Great service!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I visited the location on 2510 Atlantic ave and had a great experience! I knew going in which flavor I could have; told the friendly girl I had a gluten allergy (no one ever knows when you say you have Celiac), asked for her to use a clean scooper. She took the time to sanitize 2 scoopers in the back, use one to scrap back the top 1-2 inchof the icecream, and then used the otber scooper to scoop my icecream from the bottom layer. I really appreciate the extra time and effort she took to limit cross contamination. While there was still potential, her extra steps meant I could enjoy an icecream with my family on vacation. I would recommend knowing which flavor you can have based on the Ben and Jerry's website going in, this helped me make a choice I was comfortable with.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Offers outdoor seating
Celiac

Overall Rating

Review


Wouldn’t scoop from a new container.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Asked the guy if I could get a single scoop from a new container. He said it would take too long, so he refused to do it. So my 2 year old cried hysterically. Thanks.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Symptomatic Celiac

Overall Rating

Review


They have a bunch of certified gluten free flavors and when I said I had celiac the manager told me he’d go open a new container with a clean scoop, all without me having to ask and feel like a pain in the butt. So that was nice! No cone options but I think some of the toppings are gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I used to love coming here, but after telling the person about my allergy she apparently decided to hear that I told her of an intolerance instead. She ignored my telling her of my allergy and gave me contaminated ice cream I will NEVER come back!!!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Fantastic experience! We did not have to indicate an allergy before when we booked the tour and during the tour they were very clear to state if you need an alternative to the free samples provided to let them know. The ingredients were clearly labeled during the tour. At the scoop shop, they followed the protocol listed in the other reviews, provided us a current list of what was available and gluten-free and even indicated that one was gluten-free but did not follow like gluten cross contamination guidelines. Opened new ice cream’s for each flavor we ordered. Fantastic experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


A variety of certified gluten free ice cream options available! The server was very nice, and provided a list of every gluten free ice cream flavor for me to look at. Great for celiacs!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The staff took the time to look up and see which ice cream flavors were gluten free. My kids had chocolate and strawberry ice cream and I had them dairy free strawberry marshmallow ice cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They are so so thorough. I make the 30 mins drive on a regular basis because it’s safe and the staff is knowledgeable. They take their time. Highly recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They explained their allergy protocols when I told them I had a gluten allergy. She changed her gloves and got fresh ice cream from downstairs. They were very helpful and willing to accommodate!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Has lots of gluten free options which you can view on the website. The staff seemed confused when I asked them to clean the ice cream scoop— they did and I didn’t get sick, but I was told that they don’t have separate scoops for each ice cream so you may want to avoid if you’re super sensitive!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Opened a brand new 100% gluten free ice cream for me. Very positive experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Had a large list of gf ice cream flavors to choose from. The girl helping us used a new scoop and was very careful with my cup. I had no issues at all!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Asked about Gluten free and was told they had no gluten free items at all. They were not willing to try to figure it out. Young children working there and were clueless.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Symptomatic Celiac

Overall Rating

Review


This store will not accommodate gluten free requests. I asked for a fresh bin of ice cream to be opened with a fresh scooper and was told that the ice creams they had out were the only ones that were thawed.

They have a sign inside the shop saying, tell us about your allergies and we will accommodate you. That is not the truth. They didn’t even apologize or anything.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Celiac

Overall Rating

Review


Scoop shop allergy protocol is to remove gloves, wash their hands up to the elbows, put on new gloves. Get a washed and completely clean scoop, and take the box out of the freezer while scooping.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


They had a few gluten free options however were using the same scooper for all flavors. I had the Vegan Strawberry Marshmallow and had no reaction. To know which options are gluten-free view the Ben & Jerry’s website (benjerry.com)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They had a few gluten free options however were using the same scooper for all flavors. I had the Oatmeal Dream Pie and had no reaction. To know which options are gluten-free view the Ben & Jerry’s website (benjerry.com)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Offers outdoor seating
Celiac

Overall Rating

Review


Gluten free and dairy free ice cream available.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I’m celiac, I avoid dairy and grain. I alerted the staff of my diet restrictions to avoid cross contamination and they were able to accommodate to make sure I had a safe experience. I tried the Strawberry Marshmellow! Sooo goood! It’s made with Sunflower!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I love going to this Ben & Jerry’s! Although this isn’t a dedicated space, the staff is knowledgeable about allergy accommodations for gluten and other allergies. They will open new boxes and toppings just for you! I love Phish Food & the coffee flavor

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Took allergies seriously.... washed hands, changed gloves, new scoop and freshly opened ice cream to insure no contamination has occurred...

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Have Certified GF flavors, and once you tell them you have Celiac, they go into full "allergen protocol", which includes washing hands and arms up to elbows, new gloves, new container of ice cream, and new scooper.

If on tour, they have GF options for you as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


We asked about GF options and the employees showed us on the menu what should be ok. They told us the precautions they take for GF orders which included washing hands, scooping with a separate clean scoop from a separate stash of ice cream to avoid cross contamination. They also pulled up the recipe for each item ordered and asked us to read the ingredient list for approval. Great service!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Offers outdoor seating
Celiac

Overall Rating

Review


They had laminated copies of the allergen list, washed hands, got a clean scoop, and got a new carton of Phish Food for me. It was really good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


While yes one can just get Ben and Jerry's at the market, there is something special about getting it there at the factory location. I got Phish Food, my fave since high school, and my daughter got Triple Carmel Chunk, neither of us got sick. I just wish we had gotten there early enough to take the tour. If that is what you want to do, I recommend getting there before 4pm.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Offers outdoor seating
Celiac

Overall Rating

Review


GF options and little risk of cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Employee took new unopened ice cream container from back, changed gloves and used clean scooper. There were only two gluten free choices as we wanted unopened container but they were great about accommodating. Celiac son ate safely here twice while in town.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


My daughter had a reaction after getting ice cream here. She ordered gluten-free ice cream in a cup. Cross-contamination can happen anywhere, right? If you go here, just know that there isn’t much to order other than their few gluten-free ice cream flavors. Make sure to ask them to change gloves/use a different scoop. We made the mistake of not doing so and assuming she would be OK. We will take the blame for this one.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We were served with gloves, clean spoon, from a new box to reduce risk of contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good with other allergies
Celiac

Overall Rating

Review


Super knowledgeable staff! Started in on my auto-pilot spiel about cross contamination- gloves, scoops, new container etc- but they seemed aware and trained for this already. They had a laminated menu on the bar that described each flavor and called out allergens- probably 8 or more gluten feee flavors to choose from! They took the time to change their gloves, get a new scoop from the back, grab an unopened carton of our chosen flavor, all with a smile. We went here twice (chunky monkey and strawberry ice cream) and no reactions either time! Super impressed and thankful for the attention to detail and extra time taken.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good with other allergies
Celiac

Overall Rating

Review


I mean, the stuff you’re eating here you can also get from the grocery store but there is something special about eating ice cream at the Ben & Jerry’s mothership. They take extra precautions for gluten free folks and will ask you if you want them to do their allergy protocols which include extra hand washing, glove change and scooping from boxes of ice cream that haven’t been opened yet. There isn’t a huge selection of gf ice creams but enough to make it a good visit. We just went to the scoop shop because the tours were still shut down for Covid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for kids
  • Good for takeout
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Review


Undertook the factory tour and bought at the scoop counter. The tour guide was helpful And all samples were clearly labelled with ingredients which saved any issues and the products were great. At the scoop shop, full menus of flavours and clearly marked GF options were available to review. On ordering the server told me the B and J protocols and proceeded to wash her hands and arms up to the elbow, open a fresh pack of my chosen ice creams and used a clean scoop to avoid cross contamination- all done in full sight. Impressed and ice cream was fabulous!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten-Free Features
  • Dessert
  • Ice Cream
Categories
  • Kid Friendly
Small Oatmeal Dream Pie Non-Dairy Frozen Desert
Butter Pecan and Cherries Garcia
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