We had a great first experience with Moe’s. Bowls are safe for us. They do cook tortillas on a shared surface. They had allergen information displayed right on the counter where we began our order. Our kids enjoyed the white meat chicken and ground beef without any complaint of it being spicy. Sunday’s kids meals are free with purchase of an adult meal.
Hard shell Tacos are GF but ask for GF shells. They have an allergen chart on the counter taped to the side you can read before ordering. Most items are GF. If you explain you are celiac they are careful. So cross contact is possible, but if you tell them, much less likely. The bowls are probably the best bet and value. I had chicken and steak and no issues. I also had 3 hard shell Tacos and no issues. Do not eat the chips and salsa. No dedicated fryer for those, and are flagged on the allergen chart. For a quick, tasty, filling meal, I do recommend them. Soy sensitive items are more abundant than GF so keep that in mind if soy is a big issue for you.
Employees not knowledgeable about gluten allergy. They were willing to change gloves after I asked but then offered toppings and items containing gluten such as a tortilla or chips with the bowl despite me mentioning 3 separate times that I was celiac and couldn’t eat any gluten. They were not knowledgeable about cross contamination and couldn’t answer my questions. Within a few hours I knew there was gluten in what they had prepared despite their claims that it was gluten free and safe for celiac.
This place is a Godsend in the gluten-free wasteland that is the Vegas airport. It’s similar to Chipotle, and possesses similar cross-contamination risks. I wouldn’t recommend it for anyone with a serious allergy, but if you’re fine with places like Chipotle you should be fine here.
Blech. The only option we had time for. They did change gloves at my request as they use their hands for a lot of the toppings on the bowl I ordered. I made sure to take Gluten Digest. The chicken was pretty poor quality it seems. I didn’t eat it all. Way below Chipotle in quality and service.
The staff was rude and seemed annoyed when I asked about their gluten free options. They told me they thought most of it was but they weren’t sure about the cheese. When I asked what kind it was and what was in it they could not give me a straight answer. They also gave me chips and a sauce that they said they were pretty sure were gluten free. My mom looked it up on their website since it was clear the staff did not know what they were talking about and it turns out the chips were fried in a shared frier and were cross contaminated. I did have a reaction the next day and when my mom emailed the manager about this and how their staff did not know about gluten allergies he responded very rudely.
1 star because I have to give them something.
Do not eat the chips!
Also, I didn't think about it previously but they did not change gloves after I mentioned having celiac and needing my meal to be GF.
Do not go here, huge cross contamination possibility.
I got glutened, knew within 2 hours have been fighting it off for 5 days now. Sucks.
Moes does not have a gluten free marked menu, but they do have an "Allergen Scorecard" online that you can use that will tell you which items contain gluten. Allergen Scorecard link: https://www.moes.com/-/media/moes/files/nutrition/moesallergen-guide-202285x11.pdf?v=1&d=20221220T082540Z
Using this, I have not had problems ordering bowls from Moes .
this place is like chipotle so if you love chipotle like me this is a great place to go. staff were mostly knowledgeable but still super nice. i asked them to change the gloves and they happily complied. usually i’ll ask them to get fresh ingredients from the back but i didn’t this time and i still seem to be fine which is great. had to walk from C terminal which my phone said i walked a mile but it was definitely worth it as it’s hard to find gluten free options that aren’t a salad. I got the chicken burrito bowl with no beans and added guac and sour cream, it was so good!!
My husbands new favorite place to eat. Everything that doesn’t contain a tortillas is gluten free. But they are all cooked in the same place. So cross contamination is unavoidable but that’s not something we have to worry about. So my partner and I are happy to
They have just recently opened up in our area, and I was so hoping for another GF option. However, the only thing I was able to get was a bowl with rice, chicken & guacamole. Upon moving down the line I noticed the guy that was wrapping the flour tortillas was also dipping his hands into all the toppings. There were no spoons in the individual toppings. So all toppings were contaminated. So I was really disappointed with my lunch. They were very limited on their knowledge on GF.
No guarantee of not cc ask if they could pull new ingredients since the use the spoon on tortillas and then put the spoons back in the food containers. Contaminating all the food. They said that they don’t touch the tortillas with the spoon after I had watched him do so. We left I’m on vacation and no way am I chancing getting violently ill.
Perfectly fine Tex-mex quick food. They aren’t *great* about cross contamination, if your celiac is so sensitive to be set off by a spoon brushing a tortilla and going back in a dish of food, I’d avoid, but for most sensitivities, likely fine. Only things with gluten are tortillas and cookies, chips are cross contaminated.
Usually when I come here to get food they are extremely careful about any food allergy including celiac. Today was a different story. There was a different, younger crew in there and I had asked the workers to please change their gloves before making my order. When doing so they proceeded to not wash their hands when that is required of them. I am laying in bed now trying to sleep and am very sick because of my food being cross contaminated. I’m not sure what it was in my food that was contaminated. The lack of care for someone with celiac is so disrespectful. Like I said, normally the same workers in there are careful and are respectful. They crew in there today was not. I understand that those workers today were young and probably do not get payed enough for working but thank you for making me throw up blood all night so far.
Ate here one night because everything else was packed. Long line and small kitchen space had me concerned but overall I had no issues. Staff member who prepped my bowl changed gloves and took the right precautions to prevent cross contact. Given the small space, I’d avoid if possible and treat as a last resort. Those who are more sensitive may have issues here.
There's GF options but the cross contamination risk is so high here at this location and when asking about the queso it was pretty clear that the employees here don't even know what gluten is. Don't risk it.
Have ordered from here 2x. The first time they didn’t know what celiac disease was, the second time I just said I had a severe gluten allergy. Both times they were rude to me and made me feel like for asking them to change gloves / if they had fresh ingredients that haven’t been touched was so inconvenient. Not worth feeling like a burden.
No celiac symptoms after eating here! I asked the gentleman behind the counter if he could do a glove change for a gluten allergy and he was more than helpful. He went to the back and thoroughly washed his hands before re-gloving. He explained that his daughter also had a food allergy so he knew how important it was to be cautious and he completely sympathesized. He was extremely cautious and careful to assure that there was no cross contamination. I could not be more happy! What an amazing employee! Thank you so much MOE'S for going out of your way to be incredibly helpful and understanding.
When I asked for a corn tortilla instead of wheat the gentleman waiting on me would just show me the taco chips or taco shells. I explained my daughter can’t eat gluten and he seemed confused. He just asked what we wanted. Was not impressed but we found something for my daughter to eat.
Great food, friendly helpful staff, allergy chart right at the order counter.
DO NOT eat at this Moe’s if you are celiac or highly sensitive to cross contamination!!! I have searched up the allergen menu on the Moe’s website, and your best bet is eating a bowl. I take extra precautions when making sure my food is GF, and the last time I ate at this Moe’s I made sure to only order items that do not contain gluten. Well, I ended up that night sick and doubled over with severe pain in my bed. The staff is not knowledgeable about celiac/gluten intolerances, and they do not have time to answer questions.
The guy behind the counter was extremely helpful. I asked him to change gloves; he washed his hands first and then changed gloves. He checked with the manager to make sure the chips were fried in a separate fryer, which they are at this location. I got the veggie nachos and they tested gluten free with my Nima. The only drawback is they don’t heat the nachos so I ended up taking them home in order to heat them and melt the cheese. I should have gotten the bowl, it would have been healthier too. Next time!!