I used to love eating at Moe’s, but after my Celiac diagnosis I was afraid to try it out again. I finally decided to give Moe’s another try and I was pleasantly surprised. Moe’s has an allergen guide posted at the front, and a notice stating that while their corn chips and tortillas are gluten free, they are prepared in the same area as flour tortillas, and therefore they do not recommend celiac’s eat them. I asked the employee to change her gloves and make my food prior to my fiancé’s, who I knew would be ordering gluten. I ordered a bowl with all my favorite toppings, went home and used the bowl to make my own little tacos with my gluten free tortillas. It’s now the next day and I have no symptoms of gluten exposure, and I’m looking forward to having my leftovers for lunch.
I notified the servers who prepared my meal that I am gluten intolerant. I requested that they change their gloves before preparing my food, & they all did as I requested without complaining or giving me a weird look. You are able to watch them prepare your food. I definitely will be back to this location simply because they took the time to make sure I did become I'll from cross contamination. The food was delicious ❤
The staff was unaware of gluten free options and the quinoa is no longer on the menu. So outside of a salad there aren’t any other gluten free options. And so my biggest concern would be cross contamination. I didn’t get sick, but I probably won’t go back.
The Staff was knowledgeable and change gloves twice while getting my stuff. They knew how to tell me what was gluten free and what was not. The only problem was keeping the ingredients in the bar completely separated from each other. I’m celiac and did not have any issues. Website says that the avocado cream dressing is gluten free but I did not try it.
I'm celiac positive and they did a great job during my visit. The manager was on the line and was extremely helpful. Not all Moe's chips are gf but they are at this restaurant. The food was great and I left very satisfied.
Absolutely amazing! Tacos, burritos, nachos and bowls. The whole menu is gluten free accept the grilled veggies and flour tortillas. They have a dedicated fryer for the corn chips, (which are complimentary), with several different home made sauces. Great menu, great prices, great taste!
Read their nutrition facts on the glass! Never have gotten sick. I get the corn tortillas with ground beef lettuce cheese and sour cream. Always tastes good. Impressed that I haven’t gotten sick! Just full! Lol
This Moe’s was the best one I have ever been to. When I told them about my gluten sensitivities, they wrote down my order and went to the back to use fresh ingredients, and even offered to cook new meat so I wouldn’t have any cross-contamination. Very friendly, very accommodating. Highly recommend this branch of Moe’s.Menu is not gluten free specifically, but all ingredients are listed with the allergy information
Our family loves Moe’s, and our local Moe’s was great. This location, however, was awful. They huffed and puffed and were visibly agitated that I asked for new, untouched meat and vegetables to avoid cross contamination for my Celiac daughter (our location does this happily for us). They argued that they are very careful and that there isn’t contamination - as I watched them make someone else’s flour burrito and the spoon touched the tortilla more than once. My daughter was humiliated as they made her feel like a nuisance. Would never recommend this location to someone needing gluten free options - and wouldn’t recommend it ever due to its poor customer service.
Terrible attitude when asked to change gloves and use caution. Ordered a rice bowl with chicken. Even after asking them to be careful, and explaining that I have Celiac, they stacked my bowl on the chips that use a shared fryer! I became extremely sick within 45 minutes. Vomiting and diarrhea. DO NOT GO HERE!!!!
I got a salad from this location the other night and had no issues the staff was good at pointing out what items were gluten free as well as the menu online basically most of the toppings and salsas are gluten free DO NOT EAT THE CHIPS- THEY ARE NOT GLUTEN FREE
Super great tacos. Staff is of aware. They change their gloves and prepare the food without any cross contamination. Very friendly staff and great atmosphere.
Had an allergy list on the counter. Tasty food. Very friendly.
I have been to several Moe’s locations. This is by far the worst experience I have had. The girl had to throw my order out 4 times before getting it right. They changed gloves, then touched gluten, start over again / tried to give me flour tortillas - start over again. Awful experience and the food was gross. Will not be returning to this location again!
Very impressed with the care and service for my 5 year old with celiac. The manager came out and personally made his food. Got out some unopened toppings for him. All without being asked or promoted. Thankful!
I’ve eaten here several times since I was diagnosed (rice bowls) and most have been fine, but this last time I got sick. I ordered from uber eats so I wasn’t there to see anyone prep my food but I made sure to note celiac and wheat allergy in all caps for the order. That was probably my mistake, but either way it was contaminated somehow and it was not fun or enjoyable afterwards. The last few times I’ve been in it seems like it’s only high school kids, even the manager looked like they were in high school which was a little concerning because I do want to make sure food sensitivities/allergies are taken seriously.
I was excited to eat here thinking I would have a lot of options..sadly this was not the case. When I asked the server to change her gloves for an allergy, thankfully she was familiar with Celiacs asked me if I knew that the corn shells and chips are fried in the same oil as the flour tortillas. She made the suggestion to order “Earmuffs”, which is rice as the base with toppings. There is still the major risk of cross contamination but that is a given since there is gluten everywhere.
After I walked in and informed the staff that I had celiac disease and that I needed it to be gluten free, she immediately shoved a allergen list and said “I’d be better off reading this” so I could order because she had no idea what was good for me to eat. I should have left but I was assured by a fellow celiac that moe’s was okay to eat. I then ordered a burrito bowl with only listed the gluten free ingredients and within an hour after eating it I got sick. Never going again!
They have a lot of gluten free options but they did not even seem to know what they were. I had done my research on their menu prior to going, however they did not seem to be fully educated on their gluten free menu or their allergy protocol. It was more frustrating than anything. If you eat here I advise you to do your research on their menu prior to going, especially if you are severely allergic. Update: I am not feeling to good after eating this.
This place is Not celiac friendly. Staff had no understanding of it or cross contamination. When you ask questions about it they are very confused. Tons of opportunity for cross contamination. I've tried eating there multiple times and every time I have gotten sick. If you have celiac DO NOT EAT THERE.
This team keeps track of their regular customers with food allergies. Whenever I come in, they recognize me and immediately change their gloves. If you are ultra sensitive and need them to pull ingredients from the cooler, they gladly do it with a smile.
When I asked if they served anything gluten free, I was told I could have corn tortillas. Little did I know it was heated with all of the other gluten filled products. Very disappointed.