Gluten-Free at Moe's Southwest Grill

I had fajitas from here at a catered event. After eating the rice, beef, chicken, onions, lettuce, cheese, and salsa I had no reaction. So, what one would expect from a Mexican-type chain restaurant. I can't vouch for any of the other items.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Everything except the tortillas are Gluten free. I had a steak bowl with Steak, beans, rice and veggies. Added some yummy queso for my chips. Staff knowledgeable and more than accommodating with changing gloves and utensils.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Although similar in offerings as Chipotle- Moe’s does not accommodate for those with a Gluten Allergy. There is cross contamination with all those food, although they don’t hide it and apologize when they tell you they cannot guarantee anything is free of gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They did a great job. They changed gloves and gave us containers with lids and they were very careful. We only had two choices a bowl or a salad.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I’ve been to this Moe’s a couple times with no issue. I stopped in on the 4th of July and asked the person to please change their gloves before making my food because I have celiac. The employee told me they didn’t know what celiac was (I tried to explain it, they didn’t take the time to listen) and insisted the gloves were new and clean but as I had not seen them change the gloves, I said it did not feel safe. In the end, after a minute or so of arguing, the employee refused to change their gloves or prepare my food at all, so I was left waiting until someone else was available to prepare it and held up the line. I did not appreciate how my illness was not being taken seriously and it was very unprofessional. The person who did make my food was nice though and I didn’t get cross-contaminated.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have been eating here since the day they opened, also the Nashua location, I have celiac, and have never felt sick after eating here!! Great food lil more pricey than chipotle, but nice to have options !!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Some

Almost all the items are gluten free aside from the taco shells. Overall I have not been sick from eating here.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering

Their bowls and chips are GF. corn tortillas as options for tacos

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering

I went in and told the server I needed gluten free. (I have occasionally eaten at other locations.). I truly got the “deer in the headlights” look. He asked someone else who shrugged so I said I was going to go somewhere that I could be assured of eating safely. That was the end of the conversation....he did not even reply.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Some

First time eating here, but not the last. No gluten issues at all. Will definitely go back...food was really good. Had the home wrecker bowl without their chips. Will bring my own chips next time. Theirs states possible cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers online ordering

This restaurant is not a good option for those with celiac disease or problems with gluten. While still there, I ended up sick and in the bathroom immediately after eating. Avoid at all costs if you cannot have gluten!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers outdoor seating

Amazing experience!! Almost everything is gluten free with the exception of a few things. Tasted incredible with great service!!! This celiac girl was happy happy!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

all the tacos, even the corn ones, are not a safe choice because they are all fried in the same fryer. you can get a salad or a bowl and add any topping. the meat, salsas, veggies and other toppings are all gluten free.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I used to love eating at Moe’s, but after my Celiac diagnosis I was afraid to try it out again. I finally decided to give Moe’s another try and I was pleasantly surprised. Moe’s has an allergen guide posted at the front, and a notice stating that while their corn chips and tortillas are gluten free, they are prepared in the same area as flour tortillas, and therefore they do not recommend celiac’s eat them. I asked the employee to change her gloves and make my food prior to my fiancé’s, who I knew would be ordering gluten.

I ordered a bowl with all my favorite toppings, went home and used the bowl to make my own little tacos with my gluten free tortillas. It’s now the next day and I have no symptoms of gluten exposure, and I’m looking forward to having my leftovers for lunch.

Celiac friendly?

Yes

I notified the servers who prepared my meal that I am gluten intolerant.

I requested that they change their gloves before preparing my food, & they all did as I requested without complaining or giving me a weird look.

You are able to watch them prepare your food.

I definitely will be back to this location simply because they took the time to make sure I did become I'll from cross contamination.

The food was delicious ❤

The chips are from a shared fryer.

Celiac friendly?

Yes

The staff was unaware of gluten free options and the quinoa is no longer on the menu. So outside of a salad there aren’t any other gluten free options. And so my biggest concern would be cross contamination. I didn’t get sick, but I probably won’t go back.

The Staff was knowledgeable and change gloves twice while getting my stuff. They knew how to tell me what was gluten free and what was not. The only problem was keeping the ingredients in the bar completely separated from each other. I’m celiac and did not have any issues. Website says that the avocado cream dressing is gluten free but I did not try it.

I'm celiac positive and they did a great job during my visit. The manager was on the line and was extremely helpful. Not all Moe's chips are gf but they are at this restaurant. The food was great and I left very satisfied.

I love this place. Friendly atmosphere and good food.

Absolutely amazing! Tacos, burritos, nachos and bowls. The whole menu is gluten free accept the grilled veggies and flour tortillas. They have a dedicated fryer for the corn chips, (which are complimentary), with several different home made sauces. Great menu, great prices, great taste!

Celiac friendly?

Yes

Burrito bowls can be loaded down with many gluten free options! Eat there once a week and have never gotten sick!

Celiac friendly?

Yes

Had the burrito bowl!! Super yummy

Read their nutrition facts on the glass! Never have gotten sick. I get the corn tortillas with ground beef lettuce cheese and sour cream. Always tastes good. Impressed that I haven’t gotten sick! Just full! Lol

This Moe’s was the best one I have ever been to. When I told them about my gluten sensitivities, they wrote down my order and went to the back to use fresh ingredients, and even offered to cook new meat so I wouldn’t have any cross-contamination. Very friendly, very accommodating. Highly recommend this branch of Moe’s.Menu is not gluten free specifically, but all ingredients are listed with the allergy information

Celiac friendly?

Yes

Our family loves Moe’s, and our local Moe’s was great. This location, however, was awful. They huffed and puffed and were visibly agitated that I asked for new, untouched meat and vegetables to avoid cross contamination for my Celiac daughter (our location does this happily for us). They argued that they are very careful and that there isn’t contamination - as I watched them make someone else’s flour burrito and the spoon touched the tortilla more than once. My daughter was humiliated as they made her feel like a nuisance. Would never recommend this location to someone needing gluten free options - and wouldn’t recommend it ever due to its poor customer service.

Celiac friendly?

No

Terrible attitude when asked to change gloves and use caution. Ordered a rice bowl with chicken. Even after asking them to be careful, and explaining that I have Celiac, they stacked my bowl on the chips that use a shared fryer! I became extremely sick within 45 minutes. Vomiting and diarrhea. DO NOT GO HERE!!!!

Celiac friendly?

No

I got a salad from this location the other night and had no issues the staff was good at pointing out what items were gluten free as well as the menu online basically most of the toppings and salsas are gluten free DO NOT EAT THE CHIPS- THEY ARE NOT GLUTEN FREE

Their “ear muffs” are great. You can select any topping from their fresh vegetables and meats.

Celiac friendly?

Yes

Super great tacos. Staff is of aware. They change their gloves and prepare the food without any cross contamination. Very friendly staff and great atmosphere.

Celiac friendly?

Yes

Had an allergy list on the counter. Tasty food. Very friendly.

The Earmuffs (basically a burrito bowl) is amazing and nearly everything is gluten free.

I have eaten at this location 4 times everyone is helpful and willing to change gloves.

Celiac friendly?

Yes

I have been to several Moe’s locations. This is by far the worst experience I have had. The girl had to throw my order out 4 times before getting it right. They changed gloves, then touched gluten, start over again / tried to give me flour tortillas - start over again. Awful experience and the food was gross. Will not be returning to this location again!

Celiac friendly?

No

Not only did the girl serving me change her gloves, she washed her hands all the way up to her elbow and handled my food alone up until she bagged it!

Celiac friendly?

Yes

Went there and was told the tortilla bowl was GF. Fortunately someone else knew better and I was saved. I would rather go to Chipotle to be honest. Better flavor and so far for years no problems.

Be very careful they are not very good about cross contamination..I got really sick

Washed hands & changed gloves in between my salad & other peoples food. Website listed GF options easily found!

Very impressed with the care and service for my 5 year old with celiac. The manager came out and personally made his food. Got out some unopened toppings for him. All without being asked or promoted. Thankful!

Celiac friendly?

Yes

Im getting stuff in bowl there and never get sick

I’ve eaten here several times since I was diagnosed (rice bowls) and most have been fine, but this last time I got sick. I ordered from uber eats so I wasn’t there to see anyone prep my food but I made sure to note celiac and wheat allergy in all caps for the order. That was probably my mistake, but either way it was contaminated somehow and it was not fun or enjoyable afterwards. The last few times I’ve been in it seems like it’s only high school kids, even the manager looked like they were in high school which was a little concerning because I do want to make sure food sensitivities/allergies are taken seriously.

I was excited to eat here thinking I would have a lot of options..sadly this was not the case. When I asked the server to change her gloves for an allergy, thankfully she was familiar with Celiacs asked me if I knew that the corn shells and chips are fried in the same oil as the flour tortillas. She made the suggestion to order “Earmuffs”, which is rice as the base with toppings. There is still the major risk of cross contamination but that is a given since there is gluten everywhere.

After I walked in and informed the staff that I had celiac disease and that I needed it to be gluten free, she immediately shoved a allergen list and said “I’d be better off reading this” so I could order because she had no idea what was good for me to eat. I should have left but I was assured by a fellow celiac that moe’s was okay to eat. I then ordered a burrito bowl with only listed the gluten free ingredients and within an hour after eating it I got sick. Never going again!

Celiac friendly?

No

Staff is great. They are accommodating and will change their gloves. Was told all the meat is gluten free. Have eaten here several times and have never gotten sick.

Filthy Staff doesn’t know gluten free from filled with gluten. Sorry to say but they’re kids and I’m sure do a great job except for cleaning and menu knowledge

Celiac friendly?

No

The bowls are gluten free. The chips are not made in a dedicated fryer so be warned if you chance it.

Celiac friendly?

Yes

Can't have the chips since they are fried with the flour bowls. Mostly everything else is safe, but check on new items (seasoning) and sauces.