The chips are celiac safe! Great experience and friendly staff.
— Somewhat
— Excellent
Great food, friendly helpful staff, allergy chart right at the order counter.
— Gluten-free items are marked on the main menu
— Most
— Excellent
DO NOT eat at this Moe’s if you are celiac or highly sensitive to cross contamination!!! I have searched up the allergen menu on the Moe’s website, and your best bet is eating a bowl. I take extra precautions when making sure my food is GF, and the last time I ate at this Moe’s I made sure to only order items that do not contain gluten. Well, I ended up that night sick and doubled over with severe pain in my bed. The staff is not knowledgeable about celiac/gluten intolerances, and they do not have time to answer questions.
— Not at all
— No gluten-free information on the menu
— None
— Average
Chips are corn and everything except flour tortillas are gluten free . They have one fryer and they do not cross contaminate! Use of new aluminum foil each items! Great food ! Great queso!
— Very
— Most
— Excellent
Celiac daughter and I went to Moe's and had rice and beans bowl and got lucky with no cross contamination! No Taco wraps that are gluten free but can get away with a rice bowl or salad
— Not very
— Gluten-free items are marked on the main menu
— Some
— Average
Has GF items listed on an allergen chart at service window, almost all items are gf except tortilla wraps and cookies.
— Gluten-free items are marked on the main menu
— Most
— Excellent
They have an allergen menu and the lady changed her gloves without asking when I said I had a wheat allergy.
I will definitely come back.
— Gluten-free items are marked on the main menu
— Some
— Excellent
There is no gluten-free menu but you can order something without gluten such as the bowls. I eat there often and so far had no problem with cross-contamination.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
The guy behind the counter was extremely helpful. I asked him to change gloves; he washed his hands first and then changed gloves. He checked with the manager to make sure the chips were fried in a separate fryer, which they are at this location. I got the veggie nachos and they tested gluten free with my Nima. The only drawback is they don’t heat the nachos so I ended up taking them home in order to heat them and melt the cheese. I should have gotten the bowl, it would have been healthier too. Next time!!
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Good
I had fajitas from here at a catered event. After eating the rice, beef, chicken, onions, lettuce, cheese, and salsa I had no reaction. So, what one would expect from a Mexican-type chain restaurant. I can't vouch for any of the other items.
— Not very
— Some
— Average
Everything except the tortillas are Gluten free. I had a steak bowl with Steak, beans, rice and veggies. Added some yummy queso for my chips. Staff knowledgeable and more than accommodating with changing gloves and utensils.
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Good
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
Although similar in offerings as Chipotle- Moe’s does not accommodate for those with a Gluten Allergy. There is cross contamination with all those food, although they don’t hide it and apologize when they tell you they cannot guarantee anything is free of gluten.
— Not at all
— No gluten-free information on the menu
— None
— Poor
They did a great job. They changed gloves and gave us containers with lids and they were very careful. We only had two choices a bowl or a salad.
— No gluten-free information on the menu
— Some
— Good
I’ve been to this Moe’s a couple times with no issue. I stopped in on the 4th of July and asked the person to please change their gloves before making my food because I have celiac. The employee told me they didn’t know what celiac was (I tried to explain it, they didn’t take the time to listen) and insisted the gloves were new and clean but as I had not seen them change the gloves, I said it did not feel safe. In the end, after a minute or so of arguing, the employee refused to change their gloves or prepare my food at all, so I was left waiting until someone else was available to prepare it and held up the line. I did not appreciate how my illness was not being taken seriously and it was very unprofessional. The person who did make my food was nice though and I didn’t get cross-contaminated.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
I have been eating here since the day they opened, also the Nashua location, I have celiac, and have never felt sick after eating here!! Great food lil more pricey than chipotle, but nice to have options !!
— Somewhat
— Some
Almost all the items are gluten free aside from the taco shells. Overall I have not been sick from eating here.
— Somewhat
— Gluten-free items are marked on the main menu
— Most
— Good
Their bowls and chips are GF. corn tortillas as options for tacos
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I went in and told the server I needed gluten free. (I have occasionally eaten at other locations.). I truly got the “deer in the headlights” look. He asked someone else who shrugged so I said I was going to go somewhere that I could be assured of eating safely. That was the end of the conversation....he did not even reply.
— Not at all
— Some
First time eating here, but not the last. No gluten issues at all. Will definitely go back...food was really good. Had the home wrecker bowl without their chips. Will bring my own chips next time. Theirs states possible cross contamination.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
This restaurant is not a good option for those with celiac disease or problems with gluten. While still there, I ended up sick and in the bathroom immediately after eating. Avoid at all costs if you cannot have gluten!!
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
Amazing experience!! Almost everything is gluten free with the exception of a few things. Tasted incredible with great service!!! This celiac girl was happy happy!!
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
all the tacos, even the corn ones, are not a safe choice because they are all fried in the same fryer. you can get a salad or a bowl and add any topping. the meat, salsas, veggies and other toppings are all gluten free.
— Somewhat
— No gluten-free information on the menu
— Most
— Excellent
I used to love eating at Moe’s, but after my Celiac diagnosis I was afraid to try it out again. I finally decided to give Moe’s another try and I was pleasantly surprised. Moe’s has an allergen guide posted at the front, and a notice stating that while their corn chips and tortillas are gluten free, they are prepared in the same area as flour tortillas, and therefore they do not recommend celiac’s eat them. I asked the employee to change her gloves and make my food prior to my fiancé’s, who I knew would be ordering gluten.
I ordered a bowl with all my favorite toppings, went home and used the bowl to make my own little tacos with my gluten free tortillas. It’s now the next day and I have no symptoms of gluten exposure, and I’m looking forward to having my leftovers for lunch.
Yes
I notified the servers who prepared my meal that I am gluten intolerant.
I requested that they change their gloves before preparing my food, & they all did as I requested without complaining or giving me a weird look.
You are able to watch them prepare your food.
I definitely will be back to this location simply because they took the time to make sure I did become I'll from cross contamination.
The food was delicious ❤
The chips are from a shared fryer.
Yes
The staff was unaware of gluten free options and the quinoa is no longer on the menu. So outside of a salad there aren’t any other gluten free options. And so my biggest concern would be cross contamination. I didn’t get sick, but I probably won’t go back.
The Staff was knowledgeable and change gloves twice while getting my stuff. They knew how to tell me what was gluten free and what was not. The only problem was keeping the ingredients in the bar completely separated from each other. I’m celiac and did not have any issues. Website says that the avocado cream dressing is gluten free but I did not try it.
I'm celiac positive and they did a great job during my visit. The manager was on the line and was extremely helpful. Not all Moe's chips are gf but they are at this restaurant. The food was great and I left very satisfied.
I love this place. Friendly atmosphere and good food.
Absolutely amazing! Tacos, burritos, nachos and bowls. The whole menu is gluten free accept the grilled veggies and flour tortillas. They have a dedicated fryer for the corn chips, (which are complimentary), with several different home made sauces. Great menu, great prices, great taste!
Yes
Burrito bowls can be loaded down with many gluten free options! Eat there once a week and have never gotten sick!
Yes
Had the burrito bowl!! Super yummy
Read their nutrition facts on the glass! Never have gotten sick. I get the corn tortillas with ground beef lettuce cheese and sour cream. Always tastes good. Impressed that I haven’t gotten sick! Just full! Lol
This Moe’s was the best one I have ever been to. When I told them about my gluten sensitivities, they wrote down my order and went to the back to use fresh ingredients, and even offered to cook new meat so I wouldn’t have any cross-contamination. Very friendly, very accommodating. Highly recommend this branch of Moe’s.Menu is not gluten free specifically, but all ingredients are listed with the allergy information
Yes
Our family loves Moe’s, and our local Moe’s was great. This location, however, was awful. They huffed and puffed and were visibly agitated that I asked for new, untouched meat and vegetables to avoid cross contamination for my Celiac daughter (our location does this happily for us). They argued that they are very careful and that there isn’t contamination - as I watched them make someone else’s flour burrito and the spoon touched the tortilla more than once. My daughter was humiliated as they made her feel like a nuisance. Would never recommend this location to someone needing gluten free options - and wouldn’t recommend it ever due to its poor customer service.
No
Terrible attitude when asked to change gloves and use caution. Ordered a rice bowl with chicken. Even after asking them to be careful, and explaining that I have Celiac, they stacked my bowl on the chips that use a shared fryer! I became extremely sick within 45 minutes. Vomiting and diarrhea. DO NOT GO HERE!!!!
No
I got a salad from this location the other night and had no issues the staff was good at pointing out what items were gluten free as well as the menu online basically most of the toppings and salsas are gluten free DO NOT EAT THE CHIPS- THEY ARE NOT GLUTEN FREE
Their “ear muffs” are great. You can select any topping from their fresh vegetables and meats.
Yes
Super great tacos. Staff is of aware. They change their gloves and prepare the food without any cross contamination. Very friendly staff and great atmosphere.
Yes
Had an allergy list on the counter. Tasty food. Very friendly.
The Earmuffs (basically a burrito bowl) is amazing and nearly everything is gluten free.
I have eaten at this location 4 times everyone is helpful and willing to change gloves.
Yes
I have been to several Moe’s locations. This is by far the worst experience I have had. The girl had to throw my order out 4 times before getting it right. They changed gloves, then touched gluten, start over again / tried to give me flour tortillas - start over again. Awful experience and the food was gross. Will not be returning to this location again!
No
Not only did the girl serving me change her gloves, she washed her hands all the way up to her elbow and handled my food alone up until she bagged it!
Yes
Went there and was told the tortilla bowl was GF. Fortunately someone else knew better and I was saved. I would rather go to Chipotle to be honest. Better flavor and so far for years no problems.
Be very careful they are not very good about cross contamination..I got really sick
Washed hands & changed gloves in between my salad & other peoples food. Website listed GF options easily found!