Obviously don't know anyabout being celiac. Contaminated all of my food and I knew I wasn't going to eat my $50 meal.
— Not at all
— No gluten-free information on the menu
We did hibachi, and I cannot express how safe I felt eating here. All of my food was cooked before adding regular soy sauce to anything. I was able to enjoy all of my favorite things! The salad dressing and the fried onions in the soup were the only things I couldn’t have from the hibachi menu. Both the server and the hibachi chef were kind and thoughtful. Definitely coming back for the next special occasion!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I let our server know that I had celiac disease and could not consumer gluten in any manner. She went a got a manager, who promptly brought out a gluten free menu (I already had it on my phone), a bottle of GF soy sauce and verified that what I was order was GF and would be cooked in the back to avoid any cross contamination.
The food was wonderful, manager returned to make sure everything was right and handled correctly.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They took my celiac very seriously and said they treat gluten allergies and celiac just as careful as a shellfish allergy. They were very knowledgeable about what items are gluten free or could be made to be gluten free and what items couldn't. They were able to make me gluten and dairy free fried rice, habachi chicken and vegtables all using clean utensils and cooking space. They also cleaned their supplies to make me the most delicious California rolls that would not have any cross-contamination! I am an extreamly sensitive celiac and I was very pleased with how careful they are here!! I even got to-go food here and everything was very carefully separated and marked with "Gluten Sensitive" stickers!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Good experience. Knowledgeable about Celiac and other allergies and sensitivities. Cooked my food first on clean hibachi before cooking everyone else's. Was able to have salad with oil and vinegar and edamame (delicious). They provided GF soy sauce. Accommodated gluten and dairy allergy and allium sensitivity. Felt safe.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Terrible. Service was bad and safety was bad. 🥹 We had a 430 reservations and weren't seated until 530. The man taking our order knew absolutely nothing about gluten free items. I explained to him I have an "allergy" and cannot consume any gluten under any circumstance. He proceeded to serve me with 2 gluten items: their soup (has gluten) and salad (contains gluten). Thankfully I had scoped out their menu in advance and knew this. The chef forgot to make my rice GF so I didn't get to eat them. Ordered the GF chicken. Almost immediately after eating the stomach ache began and I knew I was in trouble. Save yourself the pain and do not eat here. Run!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
Went for dinner and they took it seriously. They told me that I couldn’t have the soup and brought me a salad with oil and vinegar. The ginger salad dressing had gluten. When the chef came out, they verified the gluten allergy. They had gluten free bottle of soy sauce. The 2 sauces contained gluten. The chef made my food first before everyone at the table got their food. The garlic butter that they used contained gluten the chef had told me and did not put it on my food. I felt very safe and would go back.
— Very
— No gluten-free information on the menu
— Some
— Good
We order delivery from this location about once a week. I always get their gf chicken fried rice and haven’t been glutened, the gf sashimi, rolls and miso are okay but not great (too much seasoning ironically on the rolls, and the sashimi is thin and tiny, the miso is very bland and tastes like grocery store kind from powder). The fried rice doesn’t disappoint and at $6.70/ea for a big portion I sometimes buy extras and put them in the fridge for lunches.
— Very
— Separate gluten-free menu
— Some
— Excellent
Fun atmosphere, caring & knowledgeable staff, separate menu & confirmed multiple times if certain items were OK.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
We eat here 1-2 times a year. Chefs are great. Its best if you can fill up a table with friends to avoid cross contamination but even if you cannot we have had a great experience. They clean the grill extra and avoid using gluten until after my daughters meal (she is celiac) is cooked and served. They always remember no soup or salad dressing for her and bring out simple oul and vinegar for her salad...without us asking. My daughter has never gotten sick here and we appreciate the extra care they take.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
We went to Benihana expecting to have them make my GF food in the back, separately. Instead the chef prepared it on the same grill, before anyone else’s food. It was DELICIOUS and I didn’t feel left out.
— Very
— Most/All
— Excellent
No Gf menu. Little to no knowledge about celiac or cross contamination. I got very sick after eating there.
— No gluten-free information on the menu
the worst dining experience i’ve EVER had being gluten free (which as you guys know is saying a lot). avoid this place at all costs. they kept emphasizing they couldn’t make me any guarantees or promises about what i ate so that i wouldn’t blame or sue them
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Stay away. Staff has no idea what is gluten free. Lied to me after I asked MULTIPLE times about the soup being gluten-free. It’s not. Im horrible I’ll and they ruined a good night.
— Separate gluten-free menu
— Some
— Poor
We dined at Benihana for Mother’s Day and it was fantastic. The server, Magic (if I understood her name correctly), was phenomenal and understood allergies extremely well (I have celiac and also have to avoid dairy, and my husband and daughter have shellfish allergies). She made my soup without the fried onions and brought me oil and vinegar to go on my salad, and then made sure the chef knew to use gluten free soy sauce and not to use butter on my food. Chef Chico was extremely accommodating - to the point that he cleaned the grill twice to make sure that no gluten or dairy made it into my food. I cannot say enough great things about them! We will definitely be back!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Server was very thorough to be sure what I could and couldn’t have. I was able to order their side order fried rice and of course sushi AMAZING fried rice and sushi - lip smacking
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Benihana was very sensitive to my son's celiac disease. They communicated clearly to the chef and my son was not served the soup but instead received 2 salads with yum yum sauce instead of the regular dressing. His entree was prepared separately in the kitchen to avoid contamination from the griddle. He was also given an order of edamame as part of his meal for free. We were very pleased overall with their precautions.
— No gluten-free information on the menu
— Some
— Good
Gluten Friendly menu - not safe for Celiac due to cross contamination even if you specify. We were served the wrong soup and salad dressing and the chef was very accommodating but it was impossible to avoid cross contamination.
— Not at all
— Separate gluten-free menu
— Some
— Average
They have a gluten sensitive menu that’s pretty big. Before they started the cook asked if anyone at the table had any allergies. The cook used gluten free soy sauce for everything at the table just to be extra safe. The yum yum sauce is also gluten free. Most of the ingredients they use are naturally gluten free and they made my food first to reduce the chance for cross contamination. I got the hibachi steak with shrimp and the spicy chicken rice.
The food was very good and I had no reaction. Would highly recommend if you’re looking for a hibachi table show.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They have many GF options - you can enjoy a full meal! GF meals are cooked before everyone else’s to avoid cross contamination. Super delicious and fun.
— Very
— Separate gluten-free menu
— Some
— Excellent
I called before and they told me to inform my waiter of my allergy. They have a separate gluten sensitive menu with loads of great options. They asked the table if they could cook everyone’s food with gluten free soy sauce and the food was delicious. The services wasn’t great and the ambience was less than expected but it was celiac safe and I call that a win!
— Somewhat
— Separate gluten-free menu
— Some
— Good
Had a great experience at Benihana. They were very careful and knowledgeable about Celiac and used gluten free soy sauce and knew to not provide me with the onion soup or dipping sauces. As well they cooked my meal first and my sides off to the side. Very pleased with a great experience.
— Very
— Some
— Excellent
Great experience here! My family loves this restaurant and I was so happy to find out that they could accommodate my allergy! Most of the menu can be made GF. They made my food first right in front of me with GF soy sauce before making everyone else’s. They served me salad with no dressing as the dressing has gluten in it. No soup for me since it also has gluten. The meal was so delicious, just as good as pre-Celiac and I did not get sick!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Despite what the app says, there is a gluten free menu. There are a good amount of options and the staff was very knowledgeable about what to stay away from.
— Separate gluten-free menu
— Some
— Excellent
While there are many GF options, a separate GF menu and staff that is aware of allergies, this may not be the safest place for those with Celiac. They cook all the food on one shared grill in front of you, making it very easy for food to get cross-contacted with other people’s who order non GF items. It’s very risky and a little overwhelming to watch your food prepared in that way as someone with Celiac, which definitely takes away from the fun experience it is meant to be. Try at your own risk.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
The chef told us he was new and it showed. There was clear cross contamination between my food and the rest of it, but I was almost more concerned with the risk of salmonella when the chef used his spatula on raw chicken and moved directly to serving vegetables (I would have complained if I wasn’t starving). It also rubbed me when he seemed to be mansplaining that I couldn’t have soy sauce… I have every food safety certificate in the state in addition to being gluten free, I know what has gluten! While I’m sure he’ll get better with more experience, it doesn’t help me right now. The server was knowledgeable, but had to be reminded and was very busy (as to be expected with a staffing shortage).
— Not very
— Separate gluten-free menu
— Some
— Average
Manager was phenomenal. We placed a to go order during a very busy time with the hostess. She notified the manager, and he came out to tell us that he would personally be cleaning and cooking for us so it would take longer. They offered to call us when the order was ready. We enjoyed a nice walk along the water and when we got back, he notified us we couldn't have the onion soup with our order since the broth base has soy sauce already in it, but offered a replacement for us. He was very professional and clear on everything and all staff we interacted with were friendly and professional. At the last minute there was some confusion he found out about with butter (also allergic to dairy) so he went back and had them remake everything. He let us know and they did the redo as quick as possible. 100% A+ on taking allergies seriously and being professional from start to finish despite all the business and chaos of the restaurant that time of day. Great food too! Highly recommend.
— Very
— Most/All
— Excellent
I got sick within 30 minutes of eating I was pretty disappointed. Also the gluten sensitive fried rice was incredibly salty it was not good and was dark brown ( I’ve never had dark brown fried rice) I also arrived to their curbside pick up and texted their number and waited for ten minutes no reply I went inside and my food was just sitting there.
— Not at all
— Separate gluten-free menu
— Not Much
— Poor
I came to Benihana for my dads birthday and the chef cross everything using same utensils and also added the garlic butter which has gluten to everything. If you reserve an entire table and everyone is gluten free you probably could be safe. But if you’re just a small party this isn’t the place to go. I went an hour ago and am now very sick. If you are celiac don’t go here.. the chefs aren’t informed on cross contamination and it will make you sick.
— Not very
— No gluten-free information on the menu
— Some
— Average
The server made sure that I was taken care of and was very helpful. The chef made my food first to avoid cross contamination. I had the Splash and Meadow which is steak and shrimp. Couldn’t eat the side salad dressing so I asked for oil and vinegar. Couldn’t eat the soup or the 2 dipping sauces. Also got the chicken fried rice w/ gluten free soy sauce. Overall great food and service.
— Very
— Separate gluten-free menu
— Some
— Excellent
The food is so good here! Almost everything has a gf option however all food is cooked on one grill.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Since I have to be completely gluten free without cross contamination I’m very careful. The staff here was excellent and had all the answers down to the dressings. They take allergies very serious and I didn’t get sick after eating here which is excellent!
— Very
— No gluten-free information on the menu
— Some
— Excellent
They were very careful! Cooked my food first so there was no cross contamination! Did not get sick. I did over eat though! Yum!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
We have never gone to the main hall where the chefs put on the show. We usually go to the cafe/sushi bar area. Their hibachi grill options can be made gluten free, which is great for an Asian restaurant. Just be sure to inform the wait staff. I get the side salad with vinegar & oil, and the fried rice done with GF soy sauce. It may take a little longer because they clean the grill.
Yes
Hibachi style Japanese cuisine: absolutely delicious. Waitress immediately asked if there were any allergies: informed of celiac and she made sure I wasn’t given to soup or the dressing on the salad. Hibachi chef made sure to set my portions off the to side (since they cook the entire table on one flattop) and add GF soy sauce to all my meals. It does pose the risk of cross contamination as they use same utensils and flattop as the other meals (I did not have a reaction). Overall highly recommend
They have a special gluten sensitive menu including hibachi items. The chef was very careful to prepare my meal before the other hibachi items to limit cross contamination. The gluten free menu even includes alternatives for the gluten containing soup and salad dressing. Unfortunately the waitress took no care to deliver the items on the menu. First she delivered the salad with gluten containing salad dressing and when asked she said she could check with the kitchen if I wanted. I said yes and she proceeded to deliver the soup which I had to return. Ultimately if you’re willing to be vigilant about what they serve you might be okay if you’re not celiac.
No
These staff was great. The chef cooked my food first with gf sauce. What a great experience
Yes
They claimed my meal was gluten free but I ended up sick which was sad considering we were here for the parks.
Absolutely amazing!!! Gluten free menu and well educated servers
Yes
Used gluten free soy sauce but cooked after regular sit sauce was used. Not celiac friendly
I ate at the Chinese restaurant which is part of Benehana. The menu is chinese foods and shushi. The hostess was very helpful and knowledgeable. She said it’s probably not celiac safe because theres not a separate prep/cook area but they can clean the cooking surface and prepare it gluten free. My waiter did not seem to understand english well but did well taking my order. I had a vegetable and chicken stir fry (made without sauce) and the waiter brought out a bottle of gluten free soy sauce. It was very good and very reasonably priced compared to Benihana.
I’m giving this place four stars because although they were knowledgeable about the gluten issue, they started cooking and were about to put regular soy sauce after I explained I had an allergy, and nodded to me saying “are you okay with this” and I said no, so they ended up using gluten free soy sauce for everyone (even for people not in our party). Everything was going alright until they put noodles on the grill... I’m not absolutely sure if the noodles are gf but I don’t think they are. Luckily my food did not touch where the noodles were (I kept a close eye to make sure) otherwise I would have been very sick. The salad that comes with the meal also has dressing that has gluten in it, so they brought vinegar out instead. The soup is not gf. Food wasn’t that tasty... but it is filling. They do have many options for gf people.
Update 1/2019: Unfortunately though my first visit was good, tonight was extremely disappointing. Our waitress Samantha was lovely and brought out soup without breaded onions, salad with no dressing, and was super friendly and understanding. However chef Manny was a complete idiot with gluten allergy handling. I asked if he could cook my food first and he said he’d do it last... questionable, but I was optimistic. He started off ok, cooking the fried rice for everyone and taking mine out in a separate bowl before adding the soy sauce. He served everyone else, then wiped down the grill and utensils... just with a wet towel. He dumped out my rice and cooked it on the unclean grill then gave to me. At this point I knew I couldn’t eat the food without getting sick so went to the hostess and asked for a separate meal from the back kitchen. She apologized and said she’d let management know. I returned to the table where Manny had given me shrimp cooked right next to wheat noodles using the same utensils, without cleaning the grill at all. He proceeded to do the same for veggies & scallops, using the same utensils as for noodles and regular soy sauce. At that point my partner and I were laughing about how clueless he was, but knowing I’d get separate food soon I just held my breath. He went to the kitchen to grab something and I guess must have been told about the issue as he proceeded to discard my steak. My safely cooked food took nearly 30min to come out from the back kitchen and was delicious, but unfortunately Manny’s lack of training reflects very poorly on this location in their training on allergen handling. Hostess and management seemed to know that gluten free food needed to be cooked first, but obviously that standard was not enforced with actual cooking staff. If you have a gluten allergy or celiac, I’d recommend either paying attention very closely to grill cooking, or eating in the dining room to order food directly from the kitchen. Disappointing.
I've previously done gluten free at Benihana in Miami Beach after some work with their manager but this experience was so incredibly simple! I have celiac and always love finding places I can still enjoy food. I put in our reservation that I needed a gluten free meal and confirmed with the hostess how it would work. She said they take care of letting everyone know - chef, waiter, manager - and they will handle it and either can cook my food before everyone else or on a separate grill. Our chef used gluten free soy sauce and regular butter for my bf & I and he was so nice and funny about it, and already knew about cross contamination, using different utensils, and everything I would do at home. My bf (not gluten free) had my soup since the onions are breaded and I had salad with oil & vinegar. Delicious all around and we're so happy to be able to continue eating here for birthdays and special occasions. Gluten free at Benihana IS possible!! Huge shoutout to chef Indito - he was AMAZING and so interactive during the dinner - & server Segi.
Yes
Food was excellent, and not overpriced for the amount of food you get. I had the Benihana Trio, which was great because it had a little bit of everything. The food is prepared right in front of you and is very entertaining. Where else are you going to see an onion volcano? The staff was excellent and extremely knowledgeable, and knew about my allergy from the moment we sat down. Would definitely recommend for a nice entertaining dinner.
Yes
Yay! Yet another Benihana location I can eat at. They seem to have recently created a "gluten sensitive" menu, and they will prepare your food separately either in the back or at the table. I opted to have my food prepped in the back to avoid the delay at the table (since they would cook all gluten free food first) and it was delicious. Definitely recommend!
Yes
We were told today that their new gluten free menus had arrived this week and they will be rolling out the new menu shortly. Today we ordered the filet mignon and chicken fried rice. Both were delicious. Our chef, Heath, was knowledgeable about gluten. He cleaned the grill again before starting and cooked the gluten free food first, so as to avoid any potential cross contamination. Excellent meal and excellent service.
Yes
It was good with gluten free soya sauce until they cook pasta on the same area and put regular soya sauce.. fried rice gluten free was amazing but be really careful
No
Not impressed they kept coming out and asking me if the mustard, ginger were gluten free And then they came out and said nothing is gluten free.. The knowledge of what gluten is not there