Gluten-Free at The Counter

Fast Food Restaurant
91 ratings
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Celiac

Overall Rating

Review


They have a gluten free menu. I had a hard cider. Waiters are friendly and attentive. It is pricey though.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Excellent food! Had a gf menu with lots of options. Big portions for the price.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


They offer a GF bun and I seemed fine after eating it.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Dedicated prep area, udi bun, and dedicated fryer. Great tasting burger!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Been here a couple of times in recent years. Good food and gf menu. Never had a problem.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch

Overall Rating

Review


Update: I have experienced gluten contamination here on several occasions since my original review, despite explicitly informing the staff that I am allergic to gluten. (The tip is pre-charged, so there is no incentive for the wait staff to take you seriously. I was once handed a vegan menu and was told repeatedly that “I didn’t need a gluten free menu because vegan and gluten free are basically the same”🙄)

This restaurant used to be very safe until a few months ago… This location no longer even offers the franchise’s official gluten-free menu anymore.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Great place! Felt very confident and safe. Waitstaff was super friendly and knowledgeable. Kids had burgers and fries. All very tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Excellent gf food with a strong allergy protocol. Separate fryer for wings and fries. GF buns toasted separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Went to the counter tonight, was not disappointed at all! They have a separate gluten free menu. Everything was yummy! Made my own burger with gluten free Udis bun, gluten free shoestring fries and vanilla milkshake.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have celiac disease. I told the person taking our order that The Who meal was gluten free I have celiac “allergies to gluten”. I got back to our hotel and had a bite and then I looked at the receipt and only one item was gluten free. So I went out to find activated charcoal and a gallon of water praying that nothing happens 😪

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


No gluten free buns

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Overall Rating

Review


Had The Counter delivered with no issues. I had the impossible burger, with a gf bun and their French fries. No issues at all and it was delicious!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Went for dinner, had a very nice big burger with French fries, staff was nice and they asked in the kitchen every single time they weren’t 100% sure of something, good experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Love this place! Dedicated fryer for fries. You can do a create your own burger with a gf bun or without a bun in general). There is a separate menu that tells you what is gluten free and there is quite a selection. Tastes amazing and they're very careful with cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


No issues after eating here. They have a separate gluten free menu. You have to ask for it. The food was good and the fries a gluten free!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Excellent restaurant! I have eaten here many times and never had any issues. Their gluten free menu is quite extensive.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Amazing food. Never gotten sick at any chain location. Great staff training.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


This is a build your own burger place that offers a gluten free bun. My son thought the bun was not very tasty but he didn't mind given that he was able to eat a burger. It is easy to eat dairy free and gluten free. The french fries are also gluten free.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
Not celiac

Overall Rating

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The server was experienced and informed me of any changes on the menu which weren’t gluten free. There is a separate menu especially for burgers. Server informed me that there is a dedicated gluten-free section in the kitchen.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I have eaten here many times in person with no reaction. They have a separate GF menu, but you have to ask for it. GF buns and a usually dedicated fryer. There have been times where the dedicated fryer was not working and they had switched to shared fryer. I recommend only eating her in person so you can communicate allergy needs to the server.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good selection of healthy options
  • Offers outdoor seating
Celiac

Overall Rating

Review


Make your own burger with choice from a glutenfree menu . Chips are glutenfree too. Burger was delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have a separate gluten free menu and are very aware of allergies/intolerances. Super friendly and helpful, too!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Celiac

Overall Rating

Review


They have a dedicated GF fryer, but it’s often broken. When it does function, this is a solid spot, that takes Celiac seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The woman at the counter was familiar with celiacs and made sure the kitchen was taking precautions (like changing gloves and cleaning the grill. Expensive and nothing special but a warm meal at an airport is a treat for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


We are at the San Diego airport, super disappointed that they have NO GF options. We were counting on eating here and there was no menu like people said in the past. Bummer

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Great outdoor dining; burgers, chicken, They had a separate GF menu; vegetarian burger had gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Celiac

Overall Rating

Review


They offer a GF build your own burger menu in addition to a selection of regular menu items. The dedicated-fryer fries were great and it looked like they used an Udi’s bun for my burger. My server had no trouble accommodating me, and I am celiac and did not have a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers outdoor seating
Celiac

Overall Rating

Review


We ordered online. Have eaten at the counter in LA and it is my go to place. When ordering online it does not allow you to order specifically gf meals. I wrote it in the comments box as instructed. I have been sick all night.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Celiac

Overall Rating

Review


This is a make your own burger place which is really convenient because they have a gf menu with all the gf stuff. Best gf burger place with in twenty miles hands down. The staff is very knowledgeable and even though it is not dedicated I have never felt sick. The service is very good too. They consider me a “regular”.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


Dedicated fryer for the GF fries. Gluten Free buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers online ordering
Celiac

Overall Rating

Review


They have a completely separate gf menu and vegan menu. Staff was knowledgeable and the fryer is gluten free for fries. I saw another review that says they aren't gf fryers but that's not the case so far as I can tell. Maybe they changed it... either way, I am a very sensitive celiac and didn't have any problems!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
Celiac

Overall Rating

Review


So the reviews were mixed but I went here last night to take a chance. I was happy to see the separate gluten free menu. My waiter was knowledgeable and answered questions. Since I built my own burger, I was able to write “celiac” and “dairy allergy” specifically on my ticket that went to the kitchen. They assured me the fryer was separate. The food was good although the bun did start to break apart a little. Most importantly, I didn’t get sick. It’s a little pricey but this is LA. I’ll definitely order again.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Celiac

Overall Rating

Review


They care about cross contamination, but I was still contaminated on the 5th time I ate here. Disappointing because their burgers a pretty good, but I have been sick for multiple days so it is not worth it overall.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


The Counter has a separate gluten free menu available. One side is all of the gluten free menu options and the other is a build your own gluten free burger page. They use Udi’s buns or you can do a bed of lettuce. They were willing to modify items off the children’s menu to be gluten free for us as well (extra charge for gf bun). My child got the kids menu sliders on a cut up Udi’s bun. They have a dedicated fries fryer and let me know they would tell the kitchen about our order so gloves were changed and precautions were taken. Our waiter was helpful. We would return.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Offers outdoor seating
Celiac

Overall Rating

Review


Regular customer as the food is amazing

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good selection of healthy options
Celiac

Overall Rating

Review


My gluten free fries were put in a to go container directly on top of a regular sandwich for someone else. Discovered that cross contamination when I got home.

They have a good, dedicated gluten free menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Love this place. Staff is on top of things. Lots of gf options and designated fryer. Only down side is that it is super noisy.

Celiac friendly?

Yes

Gluten Sensitive

Overall Rating

Celiac

Overall Rating

Review


Excellent! Build-your-burger feature is the best!! GREAT MENU

Celiac

Overall Rating

Review


This is by far my favourite burger restaurant in Dublin. The food is great, pricey, but great. The staff are knowledgeable too. The only downfall is the music!

Celiac friendly?

Yes

Overall Rating

Review


The regular menu says at the bottom “Ask about our Gluten Free Menu!”. Which for me is a life savor. Would definitely recommend- so many delicious gf options with no sickness afterwards! We got there at about 6:30 and had a show to get to by 8- got there with plenty of time. If you need a gf option in times square go here!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The food tastes good but both me and my son were sick to our stomach after we left. Was quite a downer the rest of the day for us. We both only had hamburgers. Unique location but probably not safe for celiacs.

Overall Rating

Review


We went here because it was deemed to be “celiac safe.” My sister and I, who both have celiacs, got sick after eating off of their gluten free menu. We made sure to clearly identify that we had celiacs. I would not recommend it.

Celiac friendly?

No

Overall Rating

Review


Ate the gluten free burger and fries. Now I am paying for that decision.

Celiac friendly?

No

Overall Rating

Review


Went to eat here last night and it was so good! The waiter and other staff were very helpful with our celiac questions. Food was great and would definitely come back again.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


We had put off coming to this location because when it first opened staff were stumped. They are now very educated about celiac and know about cross contamination. They cook the GF bun separately, fries are GF, and they said they have dedicated milk shake metal cups. Kiddo did not have a shake so can’t vouch for it. But was able to customize a burger, liked the bun and the fries.

Celiac friendly?

Yes

Overall Rating

Review


The Counter is awesome. I have eaten here numerous times and the servers are all very knowledgeable about how the gluten free food is prepared. As a family, we get the fries trio, substituting onion rings (NOT gluten free) for plain fries. The gluten free fries trio includes: Parmesan, sweet potato and plain French fries. The fries are made separately for us GF/celiac people. I also recommend the gluten free Chipotle turkey burger, with the GF bun. There are so many options, and custom burgers (for your gluten, gluten free, and vegetarian friends) you can make. They accommodate everyone. Highly recommend this location.

Celiac friendly?

Yes

Gluten Free Features
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu
Categories
  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Online Ordering
  • Vegan Friendly
Create your own burger-gluten free
Gluten Free menu
Bison burger /fries/ cider
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Gluten free bun, vegan cheese, grilled red onions, lettuce mix, & Mayo.
GF menu front
GF menu back
Whole menu front
While menu back
Back of gluten free menu
Gluten free menu
Just across from Macy’s at the Bloc. Upscale and relaxing
Muy buena opción. Carta gluten free. Excepcional. Recomendable 100%
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Build your own burger
Turkey burger over organic greens w/basil pesto, cranberries, onions & carrots.
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