This is a go to for our family with me being gluten free, and my daughter having egg, dairy, and peanut allergies. I stick to a burger on a gf bun, untoasted and unassembled. I can get fries but I pay attention to any fried seasonal specials (like the onion rings) as sometimes those contain gluten, so I will skip fries during those times. If you specify an allergy, they’ll take precautions to avoid cross contamination. I am not super sensitive to cross contamination but will react if I ingest anything visible to the eye (like a crouton or bigger). I’ve never been glutened here.
— Somewhat
— Some
— Excellent
No dedicated fryer but they won’t tell you unless you ask. Not safe.
— Not very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Fries are gluten free and not cooked where the breaded stuff is and they have gluten free buns just don't toast them with allergy to avoid cross contact. Also they have diary free cheese and diary free milkshakes.
— Very
— Gluten-free items are marked on the main menu
— Excellent
Gluten free fries and burger buns!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Tell them you have celiac or a Gluten allergy and they will take the extra precautions to prepare your food. I normally order orginal cheeseburger no bun also no lettuce. There lettuce wraps suck and there GF buns remind me of the nasty patty on health inspector epsiode of spongebob.
— Very
— No gluten-free information on the menu
— Some
— Good
Had a burger, fries, and milkshake. Told them I was celiac and they explained the procedure they follow. No issues whatsoever! Good food.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
I have had a good experience at this BV every time. The best bet for no cross-contamination is a burger made unassembled with a non-toasted, non-heated GF bun. I usually get the 1/2 pound Colossal Burger with bacon, and let them know I have a gluten allergy... they always offer it unassembled. Most of the staff know the toaster and fryer are shared. Avoid anything fried including sweet potato fries.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Burgerville comes through again! Their regular restaurants and the restaurant at PDX have gluten free options that are safe for Celiac!
I ate a delicious breakfast sandwich with eggs, cheese, and bacon this morning while waiting for my plane. They even have water in reusable metal bottles!
Always love š eating at Burgerville because you feel like a normal person going to a burger place and ordering food!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
These people understand Celiac! They tag your order with gluten allergy, have a dedicated fryer for fries š and other fried items, (not onion rings). They have warned me when their fryer has been cross-contaminated! The staff is ver well trained with food allergies.
Make sure when they take your order you ask for unassembled and untoasted with a gluten free bun.
All their milkshakes are safe and they commonly have a variety of desserts š§ in addition to their milkshakes that are also safe for Celiacs!
I’ve eaten here more than 20 times bas have never been sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We visited here today and learned that they have a fryer that they call GF, but it is connected to the two other fries with the same filter. So the oil is filtered through the same filter that the oil cooks the fish and chicken with.
— Not at all
— Gluten-free items are marked on the main menu
Edit: definitely got glutened yesterday after eating here safely for a year not sure what changed. I think the fries. Also, they told me the grilled chicken sandwich was safe and yet it’s not on the gluten free allergen menu. Really stinks as they used to take great care of me.
— Very
— Some
— Average
I explained that I have celiac disease, “which is sort of like a gluten allergy.” Because I said it was an allergy they used separate gloves and utensils to make my Northwest Cheeseburger as a lettuce wrap (although they do offer GF buns). Also, they fried me fries in a separate GF frier! The DF shakes are so delicious!
— Somewhat
— Some
— Excellent
I’ve never gotten sick here and it tastes super good!!! š
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Thought their fries were safe, but I’m sick now, and I see that their allergen menu clearly states that all their fries have gluten. Not sure if this is something that recently changed, but please don’t make the mistake I did! Avoid the fries!
— Not at all
— Not Much
— Below Average
Salads with grilled chicken
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
I enjoy eating out here. This is one of the only fast food places around that I can order gluten free through the drive through and not get sick. I think the staff is knowledgeable and kind. I’m a big fan!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great experience, always my go to
— Very
— Most/All
— Excellent
We stop here with some regularity when traveling from Seattle and Portland. They have been accommodating with a gluten free “allergy burger” and they say their fryer is gluten free. One of us has plain hamburger the other bacon and cheese each with fries. We always select unassembled and we’ve been able to get sealed gf buns. Two sensitive celiacs both feel fine afterwards.
— Somewhat
— Most/All
— Excellent
Their food is wonderful and they are super accommodating for vegan cheese and gluten free. We love their burgers!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Amazing food! So happy to find a fast food gluten free restaurant! Bun was an extra $1.89 and they also have gluten free and dairy free cookie ice cream sandwiches. So good
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I love that they have Impossible burgers with GF buns and DF shakes (made with coconut bliss ice cream). I haven’t re-confirmed that they have a dedicated fryer but haven’t felt bad after eating fries there several times. Nice to have a fast food option!
— Some
— Good
BE AWARE!! Everyone writes about their fries being gluten free but they are NOT! The burgerville website allergen menu marks fries as containing gluten.
— Somewhat
— Separate gluten-free menu
They have gluten free burger options, but they are not careful, and I have dealt with issues after eating there. If you are a Celiac, I do not recommend eating at Burgerville. However, their fries have a designated fryer, so they are safe, and they have extraordinary milkshakes. The GF burgers are awesome if you are willing to take the risk, just not a good idea for Celiacs disease.
Edit: I have learned through a bit more experimenting, and watching, that this problem is only in Woodland. I travel to Longview, or Vancouver if I want a GF burger, now. DO NOT eat at the Woodland Burgerville. In the other locations, though, if you ask them to, they change gloves, or many of them have a designated place for preparing the GF burgers. If you go inside, you can watch them prepare it, as well. Also, you will want to always tell them not to toast it, as most of them don't have designated places to toast the buns. I am confident in the people there to be careful, just NOT at this Woodland location.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
I will update my review later if I get sick, but so far am very impressed with this BurgerVille!!
I called ahead of time to ask about gluten free options and they were very knowledgeable. They offered an unassembled gluten free bun still in its wrapper to prevent cross contamination. Additionally, they have a dedicated gluten free frier.
At every step of the process, I felt confident that they were taking steps to ensure I did not get sick.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The person who took my order answered my many questions about allergy protocols, before I decided to order. As his co-worker overheard our exchange he asked from the back “what allergy?” When I said gluten he said okay and gave a thumbs up. I was assured every fried item has its own fryer and cooking surface would be cleaned in addition the usual gloves & clean prep area. I watched the staffer put on new gloves & make my burger (in a lettuce wrap, I’m not a fan of Udi’s buns). Then he proceeded to prep my husband’s glutenful burger. Without changing gloves he then scooped fries and put them in the bag with my husband’s burger. I explained that I needed new fries with new gloves on and in a separate bag; he apologized and quickly did as I asked. The food was tasty. I would eat there again, but only after my usual rigamarole of asking all the questions and because I can watch the food as it’s prepared and packaged.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Has a gluten-free frier, but staff said all foods are cooked on the same surface, including toasted buns.
— Not very
— No gluten-free information on the menu
— Some
There service went downhill. I got an onion ring in my fries (I'm gluten free Celiac) They got mad when I sent the order back. I've gotten sick the last 2 times I tried to eat there. Burgers were hard and cold, the cheese wasn't even melted.
— Not very
— No gluten-free information on the menu
— Some
— Poor
Local quality fast food chain that features local ingredients.
— Gluten-free items are marked on the main menu
— Not Much
— Good
Great place to eat. They offer gluten free buns that are individually wrapped and if you ask for a deconstructed burger they will put your ingredients in a box and the bun on the side. All their fries are gluten-free.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Wow! A genuinely good takeout fastfood burger place. Wish it was available in other regions. Great experience.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We called and there’s a separate fryer for their fries. The gluten free bun needs to be untoasted for cross-contamination reasons. The staff was very knowledgeable about celiac and this was the first time my partner was able to order a burger in a drive-thru in years. It was all delicious and we went there three times in a week out of excitement lmao.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
To my amazement, they offered gluten free chocolate chip cookie ice cream sandwiches! I didn’t venture beyond this treat to try their Udi’s gluten free hamburger bun or salads. Those will be on my next visit which is sure to be soon!
— Gluten-free items are marked on the main menu
— Some
— Excellent
Always out of GF buns !!! Don’t bother!!!!
— Not very
— No gluten-free information on the menu
— Not Much/None
— Poor
Went here late one night and was excited to get a burger and dairy free shake! The first sip of my shake I got a chunk of ‘thin mint cookie’ and I was like great, there goes dairy & gluten.... hoped I would be Ok, but sick all weekend.
Was very hopeful, so just be clear about your allergies and that you need them to clean their equipment before your shake.
I would get the bun unassembled if you have CC sensitivity.
— Somewhat
— Separate gluten-free menu
— Some
— Good
My daughter has silent celiac so I can’t speak to a reaction, but I did ask if all of their fries are made in a dedicated fryer and they said yes. Most but not all Burgerville locations seem to have dedicated fryers, so I was glad this one was.
— Somewhat
— Some
— Good
— Very
— Some
— Excellent
Despite these reviews, they are careful. But YOU have to take some responsibility. Know what you need. They will give you the whole burger unassembled, bun in plastic, with no opportunity for cross contamination. Fryers are GF. But this isn't a GF restaurant. Come on. Be smart and watch out for yourself.
They do the bu. In the bag from UDIS but they didn’t warm it properly so it was dry and falling apart.
The fact that the hamburger comes Unassembled isn’t a problem but it was cold and no toppings came with the double patty. The line was extremely long and we almost gave up instead of getting our food corrected. The frys tasted horrible like old oil. All this being said I love Burgerville! But this location is horrible this is the second time we have eaten here when traveling and it was horrible both times.
Don’t bother with this location.
— No gluten-free information on the menu
— Not Much
— Below Average
All Burgervilles are awesome they are healthier than other fast food restaurants but still not the healthiest.
Love the fact that we can get burgers, fries, and milkshakes. The burgers come disassembled so you can add what you like. The bun is sealed and warmed.
They had gluten free buns and the burgers pretty good and not expensive!
Yes
Great burgers and fries. Fries are made in a separate fryer, and staff was knowledgeable about Celiac's and seemed genuinely happy to help. If you let them know, they can give you your burger deconstructed, with the bun still individually wrapped, so you can put it together yourself and ensure no CC.
Yes
I always get sick from the grilled chicken (Worcester shire sauce probably not GF) but other than that i never have a problem! the normal burger patty is way too small so i suggest tillamook burger for a real normal size. over priced but still worth it for being able to eat burgers and fries!
Yes
They have great burgers. They offer allergy sensitivity to gluten to be specified and their fries are gluten free including rosemary shoestring fries!
Yes
The cross-contamination is really bad. The fryer for the french fries is only gluten-free when they do not have gluten filled seasonal items to fry in it
No
The milkshakes are the best since they are made of real ice cream. The burgers are tiny and pricey for their size. I do like that they get local ingredients. I don’t recommend going here for burgers, but it’s worth a stop for a milkshake.
Always great about accommodating my daughter with celiac.
Yes
This is one of the slowest Burgerville’s I’ve been to. But the food is good, there’s a GF bun option, not dedicated kitchen, but they ask if it’s ok to toast on equipment. Also, they now serve DF milkshakes, hallelujah!
Cashier was clearly new. Asked about gluten free bun right from the start. When the receipt didn’t say GF I asked and manager acted like it was my fault. Burger was brought out disassembled. Bun on one plate, patties and condiments on another, fries on a third plate.... they have good intentions but clearly need to work on a few things.
Yes
Dedicated fryer and gluten free buns available. They'll ask to toast together or warm separate from other gluten items for each order. The buns are a bit dry and a bit large for the smaller burger orders but fine with extra dipping sauce. It's a great stop for fast food and would be a wonderful model for other chains to follow.