We went back today after a long time. We used to get the steamed crab. They changed their policy and share the water they steam the crab in with the pasta. So if you have Celiac you will be at risk. Be ware.
The manager, Eric, was exceptional! He took his time to make me feel comfortable and to personally prepare everything for me. He even cleaned the tray before serving my food. The crab legs, baked potato, broccoli and salad was delicious
Gluten Free menu, allergen list and helpful staff. Great food and great service.
They are fantastic and always help with whatever questions I have, and will willing bring out a manager with any other questions!
What a pleasant surprise! Stefan the manager (also Celiac) was very knowledgeable. Unlike Applebee’s, they actually have a dedicated GF menu and were very helpful. The food was delicious and we did not get sick. We’d definitely go back!
Their gluten free menu had maybe 5 items on it all appetizer type things. The waiter was awesome and double checked things for us but my son and daughter who need gluten free were both glutened and spent the next few days sick. They also over cooked a lot of our food.
I ordered a lobster tail, mashed potatoes, and coleslaw... to be gluten free. The lobster tail was literally the size of a large shrimp, 1/4 the size of the one my husband received and there was a large crouton in my coleslaw, luckily I saw before I tried it. It was awful soggy too, but hey they offered me another one! Haha. Didn’t leave sick but hungry. Never will go back!
GLUTEN/CELIAC FRIENDLY! I was very surprised at their response when I inquired about gluten free options. My celiac disease makes it so that I just eat salad while everyone else gets the goodies. They immediately showed me a gluten free menu, and the manager came out and assured me that she would inform the cook to change his gloves, use all the cross contamination preventatives, etc. The waitress was very careful in double checking my selections for gluten. I appreciated their attentiveness so much! Made for a fantastic lunch. I ate well that day and didn't suffer a bit for it.
The server seemed fairly knowledgeable of gluten free items and their website does a good job of explaining what is gluten free. I was a little reluctant to go, but I took the chance because my dad wanted to go for his birthday and I did not get sick. I feel even though the server was knowledgeable, the potential for cross-contamination is high. Plus you have to suffer through the rest of your table eating cheddar biscuits.
Red Lobster has always been a gamble, even prior to my diagnosis of Celiac. The food ismass produced and high priced. However, for family reasons I visited, and I am now grossly regretting it. I am badly cross-contaminated. Not worth it at all.
Not a ton of gluten free selections, but the staff knew what I could eat and I was not glutened. I had lobster, shrimp, and vegetables.
The manager, Alejandro, and our server, Sean, were both very attentive and caring. The manager personally oversaw our food and made sure it was properly prepared. They really understood cross contamination also. I did NOT get sick and I’m very sensitive. So excited to have had Red Lobster after so many years!
Ashley G was the best server we've ever had. She went above and beyond to make our visit a great experience. She was very attentive, quickly noted my allergies, and kept checking to make sure everything was safe. Would highly recommend this location to anyone! 😍 This Red Lobster has great staff and is training their employees right, especially when it comes to food allergies. Bravo! Shrimp scampi, caesar salad without croutons, garlic mashed potatoes, and ice cream sundaes are all safe. I have eaten these here many times with no reaction. Very attentive staff that is well trained with regards to allergies. Allergen Wizard on their website helps to narrow down what you can eat!
They give you an allergen book and it will show you what has a risk of cc. I chose the two things that didn’t: shrimp cocktail and shrimp scampi with a baked potato. Everything was good and I did not get sick.
They have a gluten free menu, and notes of where to find it on the bottom of each menu page. But before I noticed that, I asked the server about GF menu, and she said they didn’t have one. I ordered off the gluten free menu and didn’t have a reaction. I will be hesitant to go back because the server had no clue, and I wasn’t confident that my food wouldn’t be contaminated. Not impressed with this location.
A lot of gluten free options. Waitress was very helpful
We had an exceptional experience here. If you can work past the difficult to maneuver multi allergy menu...they will be able to create a safe gluten free (and dairy free in our case) meal for you. Our waitress went above and beyond to make sure we felt comfortable that our daughter had safe food. She really enjoyed her grilled scallops, baked potato, and steamed broccoli and the best part...no reaction!
Red Lobster is not a Gluten Safe location. They continued to put our lobster roll on bread when we asked for the bread to be left off the plate, we eventually gave up. Even when we specifically asked for for no croutons on the salad, they said we could could pick them off. They tried to make amends by giving us a free brownie. Gluten was a foreign word to them. As always we were patient, calm and polite. We tried to educate lovingly.
Server and hostess were very knowledgeable about gluten free. The allergen book has stars to indicate if there’s a chance of cross contamination. I got the surf and turf with lobster tail/NY strip steak. Baked potato, coleslaw, and side salad. It was all wonderful, and way too much to eat :)
I ordered a salad, snow crab legs, and baked potato. Staff seemed knowledgeable and helpful. I ate here without being glutened. I gave it a four star just because there wasn’t a very large variety that was gluten free.
Very limited options. Ordered gluten-free cheesecake from the online menu. Confirmed with woman taking order that it was gluten-free. Arrived to pick up order and found out cheesecake was not gluten-free and had not been for the past 10 months, even though their website says otherwise.
I have had really good experiences with Red Lobster before... however this was not. We got glutened, nothing we had should have been a problem, so I expect they didn't follow good procedure here in prepping our meals. Beyond that it was just very slow.
I ran out of the restaurant crying! I told them I have celiac disease and they told me they have an allergy menu. They presented me with a huge binder full of spread sheets. It was overwhelming and I couldn't navigate it. It was unbelievable that they would present such because it was impossible to read it and determine what to order. I was so frustrated and the server had no response. I got upset and ended up tearing up and running out to the car before causing a scene. My husband left a tip for the water we drank and we left. The disease is very difficult to deal with and things like this make it so much worse. The staff was ignorant and the company clearly doesn't care about guests like me.
Good gluten free option for seafood. The waitress was very knowledgeable. You have to read the allergen list,but they make it user friendly. It does say french fries are GF but they are not. No dedicated fryer. Some of the meals are not listed as GF, only because they are served with rice pilaf. if you order without it you will be fine.
Food was good! They have a great allergen menu. It's online. Have the manager help you. You choose the allergens and it helps you pick your food. (The paper menu does suck so I'd suggest the online allergen menu website). No gluten free pasta or the like, but you can at least know what doesn't have gluten (or soy, etc). The waitress was a little shocked at the various allergens in the food.