Gluten Free at The Counter

282 ratings
Gluten Free Menu, Burgers, Bread/Buns, Fast Food + 4 more
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Celiac
4 days ago

Great place. Staff was knowledgeable and helpful. Ordered A burger with GF bun - amazing. Close to the action in Times Square too! Will definitely come back next time in NYC!

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1 week ago
Celiac friendly

The staff has been so helpful. They have a dedicated fryer and really good sweet potato fries.

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1 week ago
Celiac friendly

We ate here with my celiac son who is quite sensitive to gluten. The servers were very knowledgeable about cross contact. They have a separate fryer for the French fries. The food was amazing and he didn’t have any reactions. We will definitely go back.

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Celiac
2 weeks ago
Celiac friendly

Knowledgeable staff celiacs safe really solid burgers! Fries are also safe!

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Celiac
3 weeks ago
Not celiac friendly

Three stars as a rating is required but didn’t eat here because couldn’t. They are gf friendly ONLY if you aren’t sensitive to cross contamination. Offer chips instead of fries but the burgers are just slapped,into a gf bun, with no effort at making them safe for celiacs.Was turned away as they said they couldn’t accommodate celiac. Disappointing since this is listed on this site as celiac friendly. Do appreciate the honesty. Miami airport was impossible to eat at as a celiac. Had to make do with cereal I’d brought and milk from Starbucks.

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Celiac
3 weeks ago

Closed and no longer available

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Celiac
1 month ago
Celiac friendly

Rosemarie was very knowledgeable. She is informed and alerted us to gluten preservatives in the organic whipped cream and American cheese. The staff was helpful and accommodating. The dedicated fryer was down, so my daughter was given potato chips instead. She was happy and felt safe eating here.

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Celiac
1 month ago
Celiac friendly

GF buns. Asked if I had “allergy”. No separate fryer, so stay away from fries but they have other sides like guacamole and chips (chips not made in house).

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Not celiac
1 month ago
Celiac friendly

Updating my previous review as I was able to try this place this time around. As others mention, Rosemarie is very helpful and takes the time to go through the menu and cross off items that are not gluten free. Was very impressed that she took the time given the busy environment. I had a hamburger with GF bun and various sides. Both normal and sweet potato fries are fried in a separate fryer so no issues there. —PREVIOUS REVIEW— Would have loved to try this place, but their posted hours are not correct. Was told they do not open until 7:30AM. Typical for airport restaurant to just do what they want.

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Celiac
1 month ago
Celiac friendly

The food was amazing! One of the best burgers ever. Pricey. But good. And so many gf options. Separate menu and well trained staff.

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Celiac
2 months ago
Not celiac friendly

The first few times I came here, I had no problems and enjoyed a good GF burger joint. The last two times I've gotten sick. The waiter came out and told me they put my burger/cheese on the wrong bun and were "melting new cheese" to put on the GF bun. I told him that I'm Celiac, and they have to re-make anything that came into contact with the gluten bun. He appeared to understand, but then my burger came out suspiciously quickly for having to be remade. Very disappointing.

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Celiac
2 months ago

Attentive staff - I ordered online delivery and chose fries on the side. The manager called me to warn their fryer is not safe and substituted for something else. So even though I was dissappointed not to get fries I felt good knowing he was looking out. Would try again

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Celiac
2 months ago
Celiac friendly

I’ve been here a couple times with no issues. Food is good.. basically build your own burger (chicken also). Lots of GF options

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2 months ago
Not celiac friendly

I’ve eaten here 6 times over last 2 months, and have been the sick the last 3 times. I’m not going back. I’ve a very, very sensitive Celiac sufferer. If you just need GF- then this will work for you. GF burgers, buns, fries are all available. Including GF alcoholic beverages, such as angry orchard in bottles. Don’t try Omission Beer (NOT celiac friendly), and I haven’t ordered milk shakes due to possible cross-contamination. Staff is learning about celiac- but not there yet. Many, many options available. Just not suited for Celiac sufferers. Good parking available in garage in back. Service is great.

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Celiac
2 months ago
Celiac friendly

Extensive separate gluten free menu. Wait staff knowledgeable of celiac and cross contamination. Separate fryer used for gluten free fries and separate part of the kitchen used for cooking gluten free. I had a veggie sandwich, fries and a shake and my 9 year old had cheese burger, fries and a shake. The gluten free buns used was nice. We thoroughly enjoyed our meal and had zero issues later.

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Celiac
3 months ago
Celiac friendly

A couple things first: 1. This very place is expensive! Be prepared to spend $10 and up 2. It’s not the best food in the world lol But to a celiac who hadn’t had REAL FOOD in a week..this place was heaven! I ended up ordering off of the kids menu, since I was weary about the price and getting sick...gobbled up everything and was absolutely fine..NO REACTION..I was thrilled..went back and got more!

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3 months ago

No stars. Waited 45 minutes for a table. Ordered and then were told they were out of GF buns. I asked to speak to a manager and asked if they could go to the Whole Foods Market that was next door (it is literally next door) to them to get some for our party of 6. Nope, they were unwilling to do so. We left. So disappointed.

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3 months ago
Celiac friendly

Risemarie really knew her stuff. Nice to have a non-salad option in an airport!!

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Celiac
3 months ago
Celiac friendly

Awesome! Great burger. Dedicated fryer.

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Celiac
4 months ago
Celiac friendly

Been here a number of times and never had any issues. The Turkey Burger is really good. They hv dedicated fryers for the fries.

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Not celiac
4 months ago

Excellent restaurant for anyone with allergies or need to be gluten/dairy free. Lots of options, server was educated and responsive to questions and concerns. The meal was fresh and flavorful. We will visit whenever we are back in town.

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Featured Reviewer, Celiac
4 months ago
Celiac friendly

We went right before a show and spoke with knowledgeable staff — I selected the make your own burger with their guidance and had fries from a dedicated fryer. It was all excellent!

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Celiac
4 months ago

The staff and especially Rosemary were amazing! Very knowledgeable about gluten free and cross contamination. The French fries were awesome!

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Celiac
4 months ago
Celiac friendly

Gluten free buns that don’t taste terrible and other options available. Very knowledgeable staff!

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Celiac
4 months ago

The gluten burger was amazing. The best I’ve had since my diagnosis in 2005. We’ll prepare and very tasty. Great service as well.

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Celiac
4 months ago

The staff was knowledgeable and helped us find all of their gluten-free options. They have gluten-free buns, burgers, and more. Their fries are even in a dedicated fryer.

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Celiac
4 months ago
Celiac friendly

I thought this restaurant was so great for celiacs and GF people. Good menu to choose from already made burgers and then you can build your own with a Udi’s bun or on a bed of greens. Separate fryer for both shoestring fries and sweet potato fries! Wait was a little long but food was great when it came out!

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Not celiac
5 months ago

They asked us as we walked in we wanted a gluten free or vegan menu. The gf menu listed all the options separately (including sides and shakes). They removed all the guess work, it was so easy

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Celiac
5 months ago
Celiac friendly

Really good food and tons of gluten free options

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Celiac
5 months ago
Celiac friendly

There is an extra gluten free menu and the waitresses was knowledgeable. She ask, if we want the fries, because they get fried in the same oil as some wheat stuff. The burger was super delicious

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Not celiac
5 months ago

"Make Your Own Burger" - GF menu, buns and they carry Omission!

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5 months ago

FANTASTIC!! The burger on a bed of lettuce makes two meals in one!! Was like a burger with a side salad. Best burger ever. Amazing service!!! Wonderful!!!

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6 months ago

Very easy to eat GF here and still have some options! Everything is customizable, which is great for both food allergies and picky eaters. Their fries are my favorite (and made in a dedicated fryer). The servers tend to be informed about GF needs. There is a separate GF menu, but I usually just use the regular build your own burger sheet and make a note at the top that I have a gluten allergy. I haven't had any issues, but you do need to know what to avoid (e.g. fried onion strings) to do it this way.

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Celiac
6 months ago
Celiac friendly

Dedicated fryer, many gluten free options, but you have to babysit your order and watch everything, and double check everything. If you send something back, you have to be very clear that they can't just slap the same patty on a gluten free bun.

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Celiac
7 months ago
Celiac friendly

Every year we come to this diner and do the make your own burger. The menu is great and reasonably priced. There are many patties, including the impossible burger. Great for a relaxed dinner at a restaurant.

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Celiac
7 months ago
Celiac friendly

They will take care of you here. They have a separate area of the kitchen to make the GF items. They also have a separate fryer so you can eat regular fries or sweet potato fries! Great service and a full bar.

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Not celiac
7 months ago
Not celiac friendly

Got a wheat free meal, but immediately noticed it was contaminated.

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Not celiac
7 months ago

Very laid back environment, has a gf menu and quality product. Husband had the breakfast burger on gf bun and said it was amazing. Garlic parmesan fries are awesome too?

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7 months ago

It is the best hamburger place I have ever been too. Gluten free with high quality food. I love their create a burger—best ever

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7 months ago
Celiac friendly

Very helpful staff with knowledge on the glutenfree menu that they have. Best burger bun I have had in a long time. Will recommend to any celiac if they crave a burger!

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Not celiac
7 months ago

Food was 👍 great! Got a gluten free bun. The burger was amazing and the customization was such a great feature. Our waitress Meighan was understating, that thiswad out first time and we neededa gluten free menu.

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Celiac
8 months ago
Celiac friendly

I’m not usually a huge burger person but I loved this place! Our waiter Edwardo was exceptional and put up with all of my questions (both celiac related and general). My favorite part was the dedicated fryer for french fries! Some of the milkshakes are gluten free too!

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Celiac
8 months ago

They have gluten free buns and you can build you own burger

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Celiac
8 months ago
Celiac friendly

We were in a hurry to catch a show and they were so great! They brought out the food and check and made sure everything was going smooth. The food was also top notch! SO yummy and I’m not much of a burger person

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Celiac
8 months ago
Celiac friendly

I’ve been struggling to find good restaurants since I was diagnosed with celiac but I’ve never had a reaction from this place and the food is very delicious. There are lots of options as well and you can order online. The gluten free buns and fries are great as well.

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Celiac
8 months ago

Amazingly awesome! Great gf options and delicious burgers and sweet potato fries.

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Celiac
9 months ago
Celiac friendly

They have a gluten free build your own burger menu with clearly marked items. Staff are friendly and knowledgeable and I was not glutened!

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Celiac
9 months ago
Celiac friendly

I eat here all the time because it's by my work. Never had a bad gluten reaction, the burgers are DELICIOUS and the fries are great too. Definitely recommend.

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Celiac
9 months ago
Celiac friendly

I had called the manager prior to arrival to make sure he felt confident they could serve my celiacness. He said to tell my waiter and they will take care of me. Upon sitting I asked for the gf menu and told my waiter he had celiac. He explained he would let the chef know. I ordered and asked if the sweet potato fries were cooked in different oil so I said ok. A few minutes later he told me the manager said he spoke to me and recommends I don't eat the fried food. It is different oil but there could be some splatter from the other grease. I said thank you and they took $3 off my bill. I was just happy they thought it through and were willing to warn me vs just saying "eh, it will probably be fine"

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Celiac
9 months ago
Celiac friendly

Great burger and fries. Did not get sick.

Gluten Free Features
  • Bread/Buns
  • Burgers
  • Gluten Free Menu
Categories
  • Dairy-Free
  • Fast Food
  • Kid Friendly
  • Online Ordering
  • Vegan Friendly
Burger with GF bun, plantains, pineapple and various accoutrements. Shoestring fries were very tasty with the garlic aioli!
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Build your own burger
Turkey burger over organic greens w/basil pesto, cranberries, onions & carrots.
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GF bun and fillings at The Counter.
Custom made 1/3 lb bacon and cheddar burger on a GF bun.
Custom made chicken sandwich on a GF bun
Custom made burger with an egg.  This person was not GF so he ordered his burger on an English muffin.
Turkey burger with cranberries on a GF bun bun
Cheese burger and fries
Parmesan fries
Prosecco lemonade cocktail
Beef burger topped with provolone, kale, and bacon onion marmalade  + shoestring fries
amazing fries
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Casual atmosphere and GF safety. Good combo. Photo by Cg.