The organic bison burger was fantastic and the shoe string fries are the BEST anywhere! Irregular burgers are great too, but the bison burger is also organic. The gluten-free buns are delicious. They are so good about accommodating gluten allergy. Love the selection on the menu and all the toppings. Super clean food and taste the best. Service was great oh and they dropped their prices a lot so it's much more reasonably priced than it used to be. They have a full bar and the vibe is great. It's a keeper.
— Very
— Most/All
— Excellent
Numerous gluten free options. One of the best burgers I’ve ever had
— Somewhat
— Most/All
— Excellent
Always love being able to eat burgers at the counter! Super tasty! And with the bun!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.
Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.
— Not very
They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.
— Very
— Most/All
— Excellent
You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
They tried to gluten/poison my wife who had carefully ordered from the dedicated GF menu. The waiter made a big deal about how careful they are with allergies, but then they brought her a burger on a regular bun, even though the burger had been flagged with a little stick to denote a gluten-free item and despite the fact that the food runner said it was GF when he brought it to the table. Thank goodness my wife noticed the similarity between her bun and mine, although it was only after she had already taken a big bite. They brought her a new burger (which she thoroughly enjoyed), but the waiter seemed offended and put off that we were upset and worried about her health. Ruined my appetite. We should have known to be more careful after he messed up our drink order, brought the wrong fries, and included onions on my order when I had told him I didn't want onions. After all of this, the waiter very reluctantly comped my wife's meal saying, "I will pay for it personally," as if he was trying to make my wife feel guilty about having been the victim in this situation. Comping her meal seemed like the absolute least he could do. We did not tip (that is a first for us) and we will never be back.
— Not at all
— Separate gluten-free menu
— Some
— Good
They are so safe with gluten-free orders. They make sure you are heard and the customer service is great. They double checked the kitchen to make sure the fries were celiac friendly and they were not. I think one of the fryers was broken, they usually have a seperate fryer
— Somewhat
— Most/All
— Good
Stopped in while exploring the city since there was some good reviews, food was great! They had gf buns and a dedicated fryer for French fries:) I’m a plain Jane so I just get the burger patty & bun, but there was a long list of toppings/sauces to choose from! Staff seemed super knowledgeable about allergies, great place for a quick bite!
— Very
— Separate gluten-free menu
— Most/All
— Good
Great selection. Super tasty. Food clearly marked.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Absolutely amazing service with an easy to understand menu! Fries were delicious and portions very generous. 10/10, would love to eat here again!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Place was awesome. Manager and staff very knowledgeable about Celiacs. Separate menu. Dedicated fryer! Nice to visit a city and eat without getting sick..
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They had a separate GF menu and took great care with my order.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Very friendly staff. Lots of gf options
— Very
— Separate gluten-free menu
— Some
— Excellent
Great GF menu. Perfect burger!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Friendly service, great selection of GF options, so yummy! I’ll be thinking of that bison burger for a long time, haha!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Ate the custom burger on lettuce. I chose alfalfa sprouts, cucumbers, tomatoes, hard boiled egg, avocado, bacon, and caesar dressing. Everything was delicious! Bacon was crispy. Caesar dressing came on the side. I mixed it all up like a salad. Yum! The burger was perfect. Sweet potato fries were crunchy on the outside and soft inside with the perfect amount of salt.
Seemed aware of gluten issues. Gave me a gf menu when I walked in. I’m very sensitive celiac and didn’t get sick.
Atmosphere was laid back on a late Saturday afternoon.
— Very
— Separate gluten-free menu
— Some
— Excellent
Awesome service, gluten free menu, peaceful and nice place, with outdoor seating as well. Gluten free buns and salad bowls. It is great! They understood our allergy restriction and have a great attitude about it šš»
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
I dined-in with friends, and asked the server if the sweet potato fries are gluten-free. She confirmed they were, and I happily ordered them, along with a build-a-burger bowl. I appreciate they put my dressing on the side in a cup as requested when our food was served. Before I could eat a sweet potato fry, another woman came to our table and asked if someone has a "wheat allergy". I said I did, and she apologized before saying that while they do have a dedicated gluten-free fryer, it was currently being used for all fried food, as the main fryer was down. And because of this, the fries may be cross-contaminated. I thanked her for letting me know, and she took the fries off the final bill. Sadly they sat in front of me for the rest of the meal, as my friends had ordered their own fries.
— Somewhat
— Most/All
— Excellent
Really good options for everyone! They are not dedicated GF but they have a separate GF menu and are very accommodating understanding the need for GF meals. Great burgers and fries ā¤
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
The waiter asked if I was celiac when I was ordering. They said the fries could be made in a separate fryer. We got the Parmesan Fries which were tasty, only a bit more crunchy than I'd prefer. I had the Chipotle Turkey burger with the gluten free bun (Schar). The burger wasn't anything special, but I was happy to have a safe meal.
— Very
— Separate gluten-free menu
— Some
— Average
Amazing food, fries were gluten free, gluten-free menu
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Really enjoyed our dinner here! Really knowledgeable team who were happy to help! The GF bun is so light and fluffy I literally had to ask the staff again if it was really gluten free and a normal one wasn’t given to me by accident! Really worth trying!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Very clean, polite staff. Our waiter took it seriously & was aware of what precautions to take. My meal came on an Udi’s bun & was marked with a wooden marker to indicate allergy. It was delicious! Would return again.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
It was good but expensive. Three people was $100
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Both types of fries are cooked in separate fryers so there’s no cross contamination with the onion strings. The kitchen itself could still have some cross contamination in food handling though.
— Somewhat
— Some
— Excellent
Ordered a burger with gf bun. No problems but that price, I could’ve made my own burger with better quality.
— Not very
— Not Much/None
— Average
Separate gluten free menu. Burgers and sandwiches are on a gf burger roll which was dry and crumbly but tasted good. Food came out with an allergy stick.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Food is really tasty! A dedicated GF fryer for fries we were told. Was pleasantly surprised! However, my celiac son was glutened. A lesson for our family to pay better attention. My son and I ordered GF buns and I explained his celiac disease to our server. Our food arrived and we were in a big hurry to eat and get to our Broadway show and we all dove in to eating. This is on us too for just diving in and not realizing my son didn’t have the same bun I did which was GF. The server came over and said his bun is not GF. She was so apologetic and I appreciated her catching it, after the fact. She offered to take it off the bill. It’s unfortunate this happened and I am so happy the server handled it so well. Just check your food when it arrives. I wouldn’t consider this celiac safe. There’s no guarantee to not have CC since the kitchen is handling buns that are GF with GF.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great, they have GF menu!
— Most/All
— Good
Great place to eat if you are both gluten and dairy free!! They have a seperate GF menu which is great. Staff are very attentive to food requirements
— Very
— Separate gluten-free menu
— Some
— Excellent
Separate gluten free menu with a ton of options. The build your own burger on the gluten free menu is almost the same as the regular menu. They have delicious burgers and gluten free regular sweet potato fries. Excellent service. Plus they mark the gluten free food with allergy picks. Highly recommend.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Cheeseburger and Shoe String Fries
— Somewhat
— Separate gluten-free menu
— Some
— Average
Nothing gf here
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
We were so excited to come here as a surprise bday lunch for our son, on the way to the Peterson car museum. The Counter closest to us at home closer down during 2020 šI got a gluten free burger. My boys shared a s’mores shake. My husband and sons enjoyed their lunches too. Our waitress was great! I didn’t give 5 stars because of an initial lack of communication regarding waiting for the shake. We asked a couple times/our waitress told us it was coming. She kept apologizing and was busy. It was not her fault. Finally we learned the gas had been shut off and the chefs/bartenders were scrambling trying problem solve etc. We weren’t the only ones waiting for shakes. He prepped 5 at once but they didn’t get made immediately. We asked to take ours to go bc we didn’t get it until we were almost done eating. It didn’t look like a s’mores shake imo. I didn’t see any chocolate. My boys loved it and that’s what matters. The Counter will always be a favorite of ours! Great food, variety of options, good service & fun environment!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They have a separate gluten free menu from which you can build your own meal. I stuck to that menu and felt fine afterwards.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Separate gluten free menu, delicious burgers and sweet potato fries. Excellent service. Highly recommend.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Should have been a great experience. They have a gluten free menu/buns/separate fryer. But you’re only as safe as your server. Despite clear communication and assurances, he messed up and didn’t mark our fries as GF. They came from the regular fryer and I got sick.
— Not very
— Separate gluten-free menu
— Some
— Good
Delicious burgers!! and that fries...yum! Also tip for students - ask for student menu (you can pick gf burger), your meal would be cheaper, but only during work days not weekends.
— Very
— Separate gluten-free menu
— Some
— Excellent
Gluten free menu with option for bun ($2.50 extra) or bed of lettuce ($3 extra). Dedicated fryer for shoestring or sweet potato fries. Very filling.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Was so excited when the waiter brought over their very own GF menu - and it wasn't 2 sentences long! Lots of options and very aware of allergy issues.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Amazing experience and great food!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Really nice burger and chips. No Ill effects.
— Very
— Most/All
— Excellent
Always amazing burgers!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Delicious Cobb salad. Knowledgeable staff.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They have a gluten free menu.
— Separate gluten-free menu
— Most/All
Excellent food and service Dedicated menu and frier
— Very
— Separate gluten-free menu
— Some
— Excellent
Server was well trained, explained there is a separate fryer for fries.
— Somewhat
— Separate gluten-free menu
— Some
— Good
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
Great for burgers and burger bowls.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good