This is such a fun restaurant! It feels like you’re dining in the jungle đżđŽđđЧđșđłThe food was really delicious. I told our waitress I was gluten-free and the head chef came out to talk to me about my diet and what I wanted to eat. He made me the chicken sandwich with swiss cheese, lettuce, onion, and tomatoes on a gluten-free bun đ đ with a side of fries. They understood my allergy fully and worked with me. Fun drinks too and souvenir cups to collect!
— Very
— Separate gluten-free menu
— Some
— Good
The menu only contained one noted item that was gluten sensitive. Upon receiving the plate the waitress confirmed it was indeed gluten free per an allergy request. However that night I was violently ill. Based on another recent users suggestion that it was maybe her other lunch, I'd disagree and think it was the same penne pasta dish as the culprit. Additionally, we were there for a birthday and they deceptively asked if we wanted "the complimentary cupcake or lava cake"... The first was complimentary, second wasn't. No comma or other denotion we'd get charged. Waitress didn't care after confronting. Fun atmosphere but not safe for celiacs or anybody wanting something more than a tourist trap to cheat your wallet
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
Had a great experience here. I asked the server about options and he gave me a quick run down of options and let me know that his manager would come out to take my order, they have a 4 step process including separate prep. The manager confirmed most items could be modified. They have a dedicated fryer and the manager delivered my food personally. They have gf buns, pasta and the tacos could be made gf.
— Very
— No gluten-free information on the menu
— Some
— Good
I recently had a very positive experience. There was only one pasta item marked allergy friendly on the menu so I asked my waitress if there were other options. She told me most anything could be made gluten free. We talked it through and I ended up ordering the shrimp tacos. They made the necessary adjustments to make it gluten free and she told me my food was made in a separate area to avoid cross contamination. The tacos were super good and I didn’t feel sick at all afterwards!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Great service. They have a separate fryer for fries (for those with gf burgers). I got the Stir Fry and another person in our party got the ribs. Loved it! They also double check and make sure everything is on the pink ticket.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I ordered the one thing on the menu marked as gluten free. The Anaconda pasta. Red sauce, grilled veggies and gf pasta. Very good.
— Not very
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
They have GF options (breads and noodles) but messed up my daughters gluten free noodles and served her regular noodles. Before the mistake was caught she had already eaten a couple of noodles. Nothing was marked or labelled. The waitress and manager felt bad. However it was too late. Did not feel safe
— Not at all
— Separate gluten-free menu
— Some
— Average
Visited April 2023: Great experience at the Rain Forest Cafe! The manager was very knowledgeable and helpful when ordering. I got the turkey wrap on a gluten free bun and a side of fries. The manager confirmed that the fries were made in a dedicated fryer. She also informed me that the nacho appetizer was gluten free. She said that the chips are fried first thing in the morning before anything else to avoid cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Amazing dinner! Had the turkey club on a gf bun. Fries are gf and cooked in its own frier. Staff took extra precautions. My meal came separately from all others as the server said their protocol says she can’t even carry a gf dish and a regular meal at the same time. Excellent food and service.
— Very
— No gluten-free information on the menu
— Some
— Excellent
The waitress was very diligent and involved the kitchen staff. They had allergy alerts in the computer system. The celiac aspect came out fine. We also have a dairy sensitivity. When the sibling with that received their sliders with cheese we sent them back. The kitchen response was to pull off the cheese, leaving residue and send it to the table. I involved the manager who was upset with the kitchen , but this messup prompts my lower safety ratings. From a celiac standpoint, gluten free buns, gluten free fries, grilled shrimp, and gluten free pasta with marinara prompted no reactions.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Went here with my family but did not feel safe enough to actually eat… The server offered some suggestions available like burger with gf bun, gf pasta and ceaser salad without croutons but nothing was marked gf. And the options weren’t dairy free friendly.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
We had a large group for a birthday on Saturday I am at ECMC Hospital with my daughter that has food poisoning. Her boyfriend and others in the party are very ill. Dr in emergency stated this rest is known for leaving food out too long. 2yr old is sick also. So please be careful this was a nightmare. Hopefully the health inspector will be there soon. Please be careful.
— Not at all
— Not Much/None
— Poor
My son had GF pasta. My other son had a grilled chicken sandwich on a GF bun. Both were also able to have French fries in a designated fryer! Overall, great experience for our family!
— Very
— Some
— Excellent
My son has celiac and we ate their twice! He loves their gf burger and white rice!!! Would highly recommend! They were safe and the Manager was really nice and made sure everything was cooked perfectly.
— Very
— Some
— Good
They must have a new chef because I looked at the reviews and was so excited to go but they had no idea what gluten was. They said I could get the gluten free pasta or the sirloin with only veggies. I asked if they could get the chef out and I asked him why the mashed potatoes weren’t gluten free and he said because they had butter and heavy cream in them. That’s when I realized that he has no idea what gluten is. He was very helpful though and we finally settled on the tacos blackened with corn tortillas. I didn’t have a reaction but it was a tedious process to get what I needed.
— Gluten-free items are marked on the main menu
Helpful staff , great meal and gluten free bun was tasty.
— Very
— Some
— Excellent
Although they don’t have a GF menu, the server had the cook come right to our table and he gave us suggestions. He could make most of the items on the menu GF except Mac and cheese because the sauce is prepackaged and has flour in it. They have GF pasta and GF rolls for burgers. Also have dedicated fryer for fries and one for seafood for that allergy. We were very pleased with all the options available.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
The food was good and they were able to make more things gluten free than what was marked on the menu. Son loved his fish and chips and I had pasta with veggies and shrimp. The atmosphere and ride were fun.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
Very good experience. My daughter is celiac and they were extra careful and knowledgeable.
— Somewhat
— Some
— Good
Only one option available.
— Very
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
There was only one item marked on the menu as GF which was a pasta dish and you could add chicken to it for a cost of $23. We just wanted an appetizer, not a big meal so I ordered an order of French fries. The waiter assured me they would be made in a dedicated fryer. I did not have any issues after eating them.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I went here because of the reviews but I did not have the same experience. They had no clue what I was talking about when I was asking for their cross contact protocol. The waitress aid she would send the manager out but he never came. She hesitantly told me that the fries were in a dedicated fryer so I ordered only fries, but felt sick the rest of the day.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
They have GF bun and fries . Chef came out to insure safety protocols . Always a great experience at this chain.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Amazing service, Disney apparently has a policy that if a member of your party has an allergy a chef will come to your table to discuss your order with you. So flexible and kind. Variety and can do focused. Food order came out separately to avoid cross contamination. Highly recommend
— Very
— Most/All
— Excellent
Le serveur est allé s'informer en cuisine. Sur le menu enfant pour ma fille, elle pouvait prendre la poitrine de poulet, le burger ou les pâtes sauce marinara avec à côté fruits et maïs. On nous a dit que les frites et nachos contiennent du gluten. Elle a aimé son repas. C'était une petite portion pour le prix. Le serveur a été très consciencieux. Lorsque l'assiette sans gluten est arrivé, il a eu un doute et l'a retourne en cuisine pour confirmer que c'était bien des pâtes sg. Le décor est magnifique et les enfants voulaient y aller pour ça. Heureuse d'avoir trouvé un option pour qu'elle mange.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
My daughter was so excited to eat here again - she ate safely last summer. The server did have the kitchen manager come and take her order. I asked if the fries are in a separate fryer and he assured me they were. My daughter got sick unfortunately.
— No gluten-free information on the menu
— Not Much
— Average
Fantastic experience for a chain. Service was great and there were plenty of GF options. I got the steak and a few drinks. Also got the GF rolls! About $30 for an entree, which is on-par with other AC restaurants.
— Somewhat
— Some
— Good
Gluten free pasta snd rolls available, staff knowledgeable about gf
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The menu was supposed to be marked to indicate which items were GF, but only one was. Our server said that most things could be made GF though, and to my knowledge, the fries were supposed to be safe. Kids had option of steamed veggies, so probably could have substituted that in. The burger was great. I did get sick that night, but the timing would indicate it was more likely lunch that did it, though I can't be sure.
— Gluten-free items are marked on the main menu
— Some
— Good
This is the first time within the US that this has ever happened… I HIGHLY recommend going here!!! The waiter took everyone’s food order and then stated to our gluten intolerant member that the lead chef would come out to verify/discuss the gluten free options for his chosen meal.
Here are some of the options that they offer… penne pasta, corn chips, queso, non-marinated beef and chicken, soft corn tortilla tacos, and a variety of salads with chicken or shrimp…
This being the day after… there were zero after effects!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Waitress brought out kitchen manager and assured us the area that our food was prepared at would be cleaned throughly and our food handled with care! 10/10 recommend.
Hubby and I split a “Beastly Burger”, the bun was good! Didn’t get sick!
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Average
Had a wonderful hamburger on a GF bun and tasty french fries. Waiter was very knowledgeable. No reaction.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The manager came out to take my order. The food was delicious!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Var helt tryg ved det hele. Der fremgår en del gf mad på menuen, men køkkenet kan også lave ndre retter glutenfri. Kokken kommer til bordet og snakker om maden og tilberedningen
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
We had a great experience here! My celiac 8 year old daughter ordered the noodles and fries. Very tasty and no cross contamination. Our server and the kitchen were very knowledgeable and considerate of her allergies
— Very
— Some
— Excellent
Only one item listed as gf , anaconda pasta. However they do have gf buns and fries have a dedicated frier. What our waiter didnt know he went and asked. I had the pasta with chicken added. Very good
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
Ate there yesterday with my celiac daughter. Chef came to the table to explain what she could have and wrote it down on a pink ticket so staff would know to take precautions for an allergy. Her options were a GF bun (hamburger), grilled chicken, grilled shrimp, or GF pasta with marinara or butter. She could also do fries, corn, mashed potatoes or fruit as a side. She did the pasta with corn and enjoyed her meal. She did not get sick and we were overall very pleased with the experience.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
The manager came out to take my order. Lots of options!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
A manager came out to go over the GF options - I ordered the ribs with mashed and coleslaw. The food ended up being pretty good and I had no issues
— Somewhat
— No gluten-free information on the menu
— Some
— Good
What others have said is true: a manager will come out with a bright pink slip and go over the menu with you and tell you what’s safe and what isn’t and write it all out for you and deliver your food. It was so relaxing, and I loved it. But then they brought me my plate of gluten free pasta, served with a very gluten-filled piece of bread right on the rim of the plate. Ugh. Fortunately, I’m not that sensitive to CC so I just removed it and ate what I could. I would have totally given 5 stars otherwise though! They have dedicated fryers and prep space for allergens.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Staff is super knowledgeable, they have a dedicated gluten free fryer and the food is always super tasty!
— Very
— No gluten-free information on the menu
— Some
— Excellent
The chef did come out and talked to me. I had the grilled fish tacos seasoned with salt and pepper without the jalapeño ranch. I added a side of coleslaw and it was tasty. The options are very limited!
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
This is a must visit spot amazing sites and sounds as you dine, childern will love this place. Manager came out to take our order to ensure everything would be gluten free.
— Very
— No gluten-free information on the menu
— Some
— Excellent
They had a manager take my order and they took all the precautions. They did not have many options so I had a GF pasta. It wasn’t anything special but at least I did not get sick. No appetizers or desserts were GF. The wait was also incredibly long (even with a reservation) around 45 minutes from order to food.
— Very
— No gluten-free information on the menu
— Some
— Average
Friendly staff and options that could be adjusted to be gluten free. Daughter had the option of gf pasta with different sauces, gf hamburger and bun or grilled chicken, 4/5 of the kids menu sides and ice cream for dessert. Nachos were not gluten free and no dedicated fryer but daughter was happy with the options.
— No gluten-free information on the menu
— Some
— Good
Extremely disappointed about seeing the great reviews for this place and the experience we had. We told the server my two year old son has celiac disease. He brought a manager over, we placed our order with her and felt really safe. Another server brings my son his food (cheeseburger with gluten free bun) and announced that it was the allergy meal. I immediately noticed the bread was regular buns. I snatched it up before my son could touch it and sent it back. Our server confirmed that they had sent regular bread. I believe that the hamburger was put on a gluten free bun and sent back bc my son was extremely bloated the rest of the day and the next and had gluten exposure stmptoms. The manager came out and apologized and comped my sons meal but did not seem to understand the seriousness. It ruined our entire trip to Disney.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
I’ve read reviews of others saying that a chef came out to talk with them about precautions. I personally did not have this happen, rather my waiter went back and relayed information. Fryer was not dedicated, so instead of fries I opted for a veggie.. I was a bit disappointed at a large plate of raw unseasoned broccoli that seemed like it was left under a warmer (but clearly not cooked). I had a veggie burger on a GF bun otherwise which was ok. There are no dessert options. Honestly few options in general…
The food experience was underwhelming (and overpriced for the quality) to say the least, but the kids enjoyed the ambience.
— Not very
— No gluten-free information on the menu
— Not Much
— Below Average
Nothing is marked gluten free/friendly on the menu. Asked my server and she indicated I could have chicken (not beef) nachos, a hamburger with a gf bun, or pasta. I opted for the chicken nachos and the portion was very large and they were pretty good. The waitress advised that the nachos wouldn’t be served with the beans and she confirmed that the nacho chips were okay because sometimes they change the chips they use. A Manager came to the table to confirm the gluten free order wasn’t just a preference and to advise that precautions would be taken. Overall, pretty satisfied with the experience. It has been 24 hours and I do not have any symptoms of consuming gluten.
— No gluten-free information on the menu
— Not Much
— Good
One thing is for sure, they truly care about safely accommodating allergies. The manager takes the order and the allergy conscious meals are brought to the table separately. We had the gluten free penne, corn, orange slices and coke icee. This plate tested celiac safe. The other plate was a hamburger on a gf bun with fries (yes they have a gf only fryer!). We noticed the seasoning and decided to Nima test them and the burger. Test showed gluten found. Kitchen, actually the manager, remade the meal and we asked for kosher salt to be the only seasoning. We took it to go, as by this time we had already been at the restaurant for 2 hours. Tested both at hotel and they tested gluten free! Highlight, we eventually all ate safely at the Mall of America which had been difficult for us, but noting that we waited a very long time for the food and the service from our waiter was subpar. That being said, the manager truly cared and was curious to know the results of the test so he could talk with corporate.
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Average
Everything from the atmosphere to the plate staff being knowledgeable the chef coming to our table to tell us what he could prepare us was exceptional. I had the tacos they were wonderful daughter had the burger on the gluten-free bun with french fries and they were also very good
— Very
— Most/All
— Excellent