Gluten Free at Shake Shack

I’ve gotten burgers here multiple times. Usually shake shack staff are great but in my experience the training has been not as consistent at this location so you may want to watch what they’re doing with your order at this one.

Very pleased with this for a fast food location. She was very proactive and asked if I ordered a gf bun for an allergy. She told me the fries are not safe bc they are cooked in a shared fryer. My order was marked for allergy. No sickies. Might I mention this is the best burger I have ever eaten.

excellent option for burger and fries

Maybe just bad timing because they were busy but instantly sick, def not dedicated.

The food was fabulous and the staff was super knowledgeable. I highly recommend!

Yum! Delicious gf cheeseburger & bun! Great shakes, too! Impressed! Not sure if Celiac friendly.

Burgers, Shakes, Fries! Gluten Free Bun

Staff was very knowledgeable. I know the website says different, but the woman helping me assured me they had a separate frier only for allergy fries, so I trusted her. I’m very sensitive to gluten, and I didn’t get sick!! Gf bun was fine, not great. But overall, everything together was good!

Staff was very knowledgeable. When told I had celiac, they told me the kitchen staff change their gloves, clean the prep area, and take fresh food from the back. No fries as they are fried in a shared fryer, but the GF hamburger bun was deliciously soft. Great experience!

Sadly the burger with a gluten free bun tested positive for gluten on Nima.

Burger with gluten free bun is extremely good, for fast food. No fries for me, as they share oil... not safe for many of us.

Staff at the Rosecrans location were excellent and made sure my burger and shake were prepared with precautions for Celiac disease. The gluten free bun is super yummy! Fries are off limits for celiac but I found this location especially accommodating within the chain’s limitations.

I eat here frequently and LOVE their GF buns. The fryer isn’t dedicated but I’ve never had a problem with the fries!

The staff knew about gluten allergies and explained the fryer is dedicated for fries but it does drain into a non dedicated bucket. They also served the GF burger on a GF bin on a separate plate. There was no immediate reaction to eating there and the food is amazing. I would recommend if you are willing to take the chance. We will definitely go again

Best gluten free bun I have ever had. Just mention you need the gluten free sandwich for allergy or medical reasons and they take precautions to prevent cross contamination. I never get a reaction here.

The gluten-free hamburger bun was so good - looked so much like a regular bun that I had to get confirmation! Most delicious gluten-free hamburger I’ve ever eaten! Fries are curly and deliciously crunchy. Staff were very helpful and service was prompt. I highly recommend this place!

I came here on a Sunday morning and had a great experience. When I asked for the gluten free bun they asked if i was allergic and said they then clean everything off and have a special procedure. I wasn’t sick.

Burger was alright. Despite me informing the cashier it is an allergy, they toasted the bun. Avoid the fries, they are in the same frier as the breaded chicken.

Knowledgeable woman took my order. GF buns and staff knew to change gloves and cook buns on clean grill rather than toaster. Fries safe too.

Had a double shack. According to the staff the buns are prepared on the frying pan and not on the bun toaster. I had no negative experiences.

Amazing food ! They are very good about making sure you’re meal is gluten free, they have a separate fryer for the fries & a separate area to prepare the gluten free food ! I haven’t gotten sick here yet & I here a lot

Great gluten free buns just wish they had a separate fryer for fries and non-dairy cheese!

Burger was amazing! I didn’t get sick but sure wish the Fries were safe to eat. Definitely will go back soon!

Gluten free bun was very average. Fell apart when you held the burger.

The staff was very helpful and knowledgeable. They pointed out that the fries are fried in a separate fryer than gluten, but that the oil is filtered in the same filter machine at the end of the night. I have Celiac but do not have GI reactions. If you are very sensitive and get sick easily, you may not want to chance the fries.

Sometimes the fries are done in a separate oil, other times they aren’t. Wish it was consistent. Good burgers and gf buns.

Gluten free bun is good. No fries, no shakes. Half the experience.

Changed gloves to accommodate and friendly

Only chain I've found that does gf buns! And the burgers were great. Probably not coeliac friendly cos of cross contamination. Staff also won't guarantee gluten free i.e. in milkshakes but I didn't get any reaction

Gluten free buns available. I have celiac and didn’t get sick.

They have gluten free buns, but they don't seem to understand gluten free. They first gave me a fried chicken sandwich on a gluten free bun. Then I got a grilled chicken sandwich on a potato bun. They finally got it right and comped my meal. Fries are fried in a shared fryer.

The staff here was more knowledgeable about gluten free than any other place I’ve ever been, ever. I’ve been to Shake Shack locations at least a dozen times but wasn’t told about possible cross contamination with the fries until I came here the other day. While it’s a dedicated fryer, sometimes they fry breaded shallots in the French fry fryer when it gets busy. The woman at the counter refused to sell me the French fries when I said I was celiac, and honestly, I’ll take that attitude any day over the people who don’t understand celiac at all. Also, their gluten free buns look/taste so good, you can hardly tell the difference between the real deal!

Review is only for their root beer float, I have not tried the burgers. Root beer float was delicious, they use a vanilla custard base and it’s amazing!

No gluten free bun available, no apology and no substitute offered. If we could have gone somewhere else, we would have done but on a Sunday in this part of D.C., not much is open.

Food great, service great, store clean. But mama needs fries

Late night burger was delish!! Changed gloves and explained sauce has a “same facility as” so left it off. Can’t wait to go back.

Staff were super knowledgeable about GF buns and cross contamination.. seen them change gloves to pick the burger up and put it in a separate bag to non GF items. Burgers delish too!!

Walked here and they were out of gf buns :(

Great Buns and burgers. would recommend

I got the Shake Burger with a tasty gluten free bun and the fries. They took gluten free seriously and made sure to keep the gluten free cheeseburger on its own tray.

They tried, they have gluten free buns and separate fryers. but I realized that the bun must have been fried on the griddle or toasted with the other buns. Staffed seemed a little bewildered by the questions, so not consistently trained about allergies. Got sick after eating here. Get it together shake shack! :(

The food was delicious when eating....but do avoid if celiac. I ordered a shack burger with a gluten free bun and the next morning I felt extremely sick and queasy. Chocolate milk shake made me sick on the spot. And employees did not understand my condition and tried to convince me that fries were gluten free....but are not (didn’t eat them). Unfortunate

The hamburger bun was gluten free it was the worst don’t eat there

Great burgers!! I’ve eaten here multiple times and have not gotten sick. I’ve also eaten the fries and haven’t gotten sick. Staff is very knowledgeable and aware of allergies.

I typically have great experiences with Shake Shack and even this location. However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof. There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.

Mediocre. They have gluten free buns and seemingly good allergen control, but the menu is very restricted. You can basically get a burger and nothing else.

Wow, probably the most knowledgeable staff I have encountered.

I've requested a humberguer gluten free, they recommended me what can i eat, incredible attention and the sándwich was amazing, excellent !!! Pedi hamburguesa gluten free, me indicaron que podia comer, excelente atención la comida es exquisita. !!!

I’ve gone here a number of times now and have never gotten sick. It’s nice having a fast food place I rely on making my way back to the LIRR

They have GF bun, and will prepare your burger separately in a GF environment. Good food, good GF protocol in prepping GF food. My go to place.