Gluten Free at Shake Shack

131 ratings
Burgers, Fast Food, Kid Friendly, Ice Cream + 2 more
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Celiac
yesterday
Celiac friendly

I’ve gotten burgers here multiple times. Usually shake shack staff are great but in my experience the training has been not as consistent at this location so you may want to watch what they’re doing with your order at this one.

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Celiac
2 weeks ago
Celiac friendly

Very pleased with this for a fast food location. She was very proactive and asked if I ordered a gf bun for an allergy. She told me the fries are not safe bc they are cooked in a shared fryer. My order was marked for allergy. No sickies. Might I mention this is the best burger I have ever eaten.

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Celiac
3 weeks ago

excellent option for burger and fries

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Celiac
3 weeks ago
Not celiac friendly

Maybe just bad timing because they were busy but instantly sick, def not dedicated.

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Celiac
3 weeks ago

The food was fabulous and the staff was super knowledgeable. I highly recommend!

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Not celiac
1 month ago

Yum! Delicious gf cheeseburger & bun! Great shakes, too! Impressed! Not sure if Celiac friendly.

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Celiac
1 month ago
Celiac friendly

Burgers, Shakes, Fries! Gluten Free Bun

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1 month ago
Celiac friendly

Staff was very knowledgeable. I know the website says different, but the woman helping me assured me they had a separate frier only for allergy fries, so I trusted her. I’m very sensitive to gluten, and I didn’t get sick!! Gf bun was fine, not great. But overall, everything together was good!

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Celiac
1 month ago
Celiac friendly

Staff was very knowledgeable. When told I had celiac, they told me the kitchen staff change their gloves, clean the prep area, and take fresh food from the back. No fries as they are fried in a shared fryer, but the GF hamburger bun was deliciously soft. Great experience!

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Celiac
1 month ago
Not celiac friendly

Sadly the burger with a gluten free bun tested positive for gluten on Nima.

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1 month ago

Burger with gluten free bun is extremely good, for fast food. No fries for me, as they share oil... not safe for many of us.

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2 months ago
Celiac friendly

Staff at the Rosecrans location were excellent and made sure my burger and shake were prepared with precautions for Celiac disease. The gluten free bun is super yummy! Fries are off limits for celiac but I found this location especially accommodating within the chain’s limitations.

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Celiac
2 months ago
Celiac friendly

I eat here frequently and LOVE their GF buns. The fryer isn’t dedicated but I’ve never had a problem with the fries!

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Celiac
2 months ago
Celiac friendly

The staff knew about gluten allergies and explained the fryer is dedicated for fries but it does drain into a non dedicated bucket. They also served the GF burger on a GF bin on a separate plate. There was no immediate reaction to eating there and the food is amazing. I would recommend if you are willing to take the chance. We will definitely go again

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Celiac
2 months ago
Celiac friendly

Best gluten free bun I have ever had. Just mention you need the gluten free sandwich for allergy or medical reasons and they take precautions to prevent cross contamination. I never get a reaction here.

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Celiac
2 months ago
Celiac friendly

The gluten-free hamburger bun was so good - looked so much like a regular bun that I had to get confirmation! Most delicious gluten-free hamburger I’ve ever eaten! Fries are curly and deliciously crunchy. Staff were very helpful and service was prompt. I highly recommend this place!

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Celiac
2 months ago
Celiac friendly

I came here on a Sunday morning and had a great experience. When I asked for the gluten free bun they asked if i was allergic and said they then clean everything off and have a special procedure. I wasn’t sick.

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Celiac
2 months ago
Not celiac friendly

Burger was alright. Despite me informing the cashier it is an allergy, they toasted the bun. Avoid the fries, they are in the same frier as the breaded chicken.

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Celiac
2 months ago

Knowledgeable woman took my order. GF buns and staff knew to change gloves and cook buns on clean grill rather than toaster. Fries safe too.

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Celiac
3 months ago

Had a double shack. According to the staff the buns are prepared on the frying pan and not on the bun toaster. I had no negative experiences.

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Celiac
3 months ago
Celiac friendly

Amazing food ! They are very good about making sure you’re meal is gluten free, they have a separate fryer for the fries & a separate area to prepare the gluten free food ! I haven’t gotten sick here yet & I here a lot

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Celiac
3 months ago
Celiac friendly

Great gluten free buns just wish they had a separate fryer for fries and non-dairy cheese!

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Celiac
3 months ago
Celiac friendly

Burger was amazing! I didn’t get sick but sure wish the Fries were safe to eat. Definitely will go back soon!

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4 months ago

Gluten free bun was very average. Fell apart when you held the burger.

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Celiac
4 months ago
Celiac friendly

The staff was very helpful and knowledgeable. They pointed out that the fries are fried in a separate fryer than gluten, but that the oil is filtered in the same filter machine at the end of the night. I have Celiac but do not have GI reactions. If you are very sensitive and get sick easily, you may not want to chance the fries.

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4 months ago

Sometimes the fries are done in a separate oil, other times they aren’t. Wish it was consistent. Good burgers and gf buns.

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Celiac
4 months ago

Gluten free bun is good. No fries, no shakes. Half the experience.

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Celiac
5 months ago
Celiac friendly

Changed gloves to accommodate and friendly

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Not celiac
6 months ago
Not celiac friendly

Only chain I've found that does gf buns! And the burgers were great. Probably not coeliac friendly cos of cross contamination. Staff also won't guarantee gluten free i.e. in milkshakes but I didn't get any reaction

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Celiac
6 months ago

Gluten free buns available. I have celiac and didn’t get sick.

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Not celiac
6 months ago
Not celiac friendly

They have gluten free buns, but they don't seem to understand gluten free. They first gave me a fried chicken sandwich on a gluten free bun. Then I got a grilled chicken sandwich on a potato bun. They finally got it right and comped my meal. Fries are fried in a shared fryer.

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Celiac
6 months ago
Celiac friendly

The staff here was more knowledgeable about gluten free than any other place I’ve ever been, ever. I’ve been to Shake Shack locations at least a dozen times but wasn’t told about possible cross contamination with the fries until I came here the other day. While it’s a dedicated fryer, sometimes they fry breaded shallots in the French fry fryer when it gets busy. The woman at the counter refused to sell me the French fries when I said I was celiac, and honestly, I’ll take that attitude any day over the people who don’t understand celiac at all. Also, their gluten free buns look/taste so good, you can hardly tell the difference between the real deal!

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Celiac
6 months ago

Review is only for their root beer float, I have not tried the burgers. Root beer float was delicious, they use a vanilla custard base and it’s amazing!

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Celiac
6 months ago

No gluten free bun available, no apology and no substitute offered. If we could have gone somewhere else, we would have done but on a Sunday in this part of D.C., not much is open.

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Celiac
6 months ago
Celiac friendly

Food great, service great, store clean. But mama needs fries

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Not celiac
7 months ago

Late night burger was delish!! Changed gloves and explained sauce has a “same facility as” so left it off. Can’t wait to go back.

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Not celiac
7 months ago

Staff were super knowledgeable about GF buns and cross contamination.. seen them change gloves to pick the burger up and put it in a separate bag to non GF items. Burgers delish too!!

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Celiac
7 months ago

Walked here and they were out of gf buns :(

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Celiac
7 months ago
Celiac friendly

Great Buns and burgers. would recommend

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Celiac
7 months ago
Celiac friendly

I got the Shake Burger with a tasty gluten free bun and the fries. They took gluten free seriously and made sure to keep the gluten free cheeseburger on its own tray.

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Celiac
7 months ago
Not celiac friendly

They tried, they have gluten free buns and separate fryers. but I realized that the bun must have been fried on the griddle or toasted with the other buns. Staffed seemed a little bewildered by the questions, so not consistently trained about allergies. Got sick after eating here. Get it together shake shack! :(

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Celiac
8 months ago
Not celiac friendly

The food was delicious when eating....but do avoid if celiac. I ordered a shack burger with a gluten free bun and the next morning I felt extremely sick and queasy. Chocolate milk shake made me sick on the spot. And employees did not understand my condition and tried to convince me that fries were gluten free....but are not (didn’t eat them). Unfortunate

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Celiac
8 months ago
Celiac friendly

The hamburger bun was gluten free it was the worst don’t eat there

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Not celiac
8 months ago
Celiac friendly

Great burgers!! I’ve eaten here multiple times and have not gotten sick. I’ve also eaten the fries and haven’t gotten sick. Staff is very knowledgeable and aware of allergies.

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8 months ago
Not celiac friendly

I typically have great experiences with Shake Shack and even this location. However, today, I had the worse experience I’ve EVER had at amy food establishment. I wouldn’t recommend that anyone with celiacs come to this location. The staff clearly doesn’t understand allergies or the severity thereof. There was gluten on my burger. When I asked them to remake it with proper precautions they diminished and ridiculed me. Maybe I’ve been lucky as a celiac but I’m usually approach with concern and questions about my allergy. Today I was approach with blatant disrespect, annoyance and honestly bullying. I will not be going to this location again and I hope that other celiacs take this as a warning.

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Celiac
8 months ago
Celiac friendly

Mediocre. They have gluten free buns and seemingly good allergen control, but the menu is very restricted. You can basically get a burger and nothing else.

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Celiac
9 months ago
Celiac friendly

Wow, probably the most knowledgeable staff I have encountered.

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9 months ago
Celiac friendly

I've requested a humberguer gluten free, they recommended me what can i eat, incredible attention and the sándwich was amazing, excellent !!! Pedi hamburguesa gluten free, me indicaron que podia comer, excelente atención la comida es exquisita. !!!

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Celiac
9 months ago

I’ve gone here a number of times now and have never gotten sick. It’s nice having a fast food place I rely on making my way back to the LIRR

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Not celiac
9 months ago

They have GF bun, and will prepare your burger separately in a GF environment. Good food, good GF protocol in prepping GF food. My go to place.

Gluten Free Features
  • Burgers
Categories
  • Fast Food
  • Ice Cream
  • Kid Friendly
  • Online Ordering
  • Takeout
Gluten free buns! Did a glove change!
Double shack burger on a gluten free bun
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