Gluten-Free at Shake Shack

Fast Food Restaurant
307 ratings
Reported to have a gluten-free menu
GF menu items: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment if you are celiac or must avoid cross-contact.

Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Asymptomatic Celiac
1 week ago

GF bun available, bit dry but not too bad. The burger itself was pretty good. Was told the GF bun is toasted separately from the regular buns. I spoke to someone at the counter and they gave the kitchen a heads up there was an allergy order coming up. You can order on the kiosk and add allergy instructions. There is a protocol they are supposed to follow for allergy orders. Sadly no dedicated fryer.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Safety
  • — No dedicated fryer
Gluten Intolerant
2 weeks ago

Gluten free bun available. Unclear about cross contamination, but when I asked for a GF bun they did ask about allergy and marked it on my order

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Burgers, Breakfast Sandwiches, Bread/Buns & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
3 weeks ago

I only came for a milkshake and was assured their milkshake was safe. when i asked about fries they said they do not have a separate frier like one of the reviews below suggested so i am glad i asked. Great service and great workers.

Safety
Taste
Variety
GF Menu Items
  • — Milkshakes, Burgers, Bread/Buns, Ice Cream
Safety
  • — No dedicated fryer
Gluten Intolerant
3 weeks ago

Shake shack offer gluten and dairy free options. We order a simple burger and it came on a gluten free bread with no cheese.

Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 weeks ago

Good food as always! Pleasant service. Gf buns, but fries are not and no sides to substitute. Would go back.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Safety
  • — No dedicated fryer
Gluten Intolerant
4 weeks ago

Gluten free buns and extra precautions for allergies.

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Burgers, Bread/Buns
Celiac
4 weeks ago

There is NOT a dedicated fryer. They do have gf buns and lettuce wraps.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
4 weeks ago

Got burger with gf bun šŸ‘ Fries not safe, hot dogs not GF

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
1 month ago

Took my two celiac daughters to lunch. One got a hamburger with a lettuce wrap, the other wanted a veggie burger with a GF bun. The manager came over and said that veggie burger has gluten in it, and the fries share a fryer with breaded chicken. My daughter had lemonade. šŸ˜¢

GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Symptomatic Celiac
1 month ago

Great spot for a late night burger fix. Original location in Manhattan. Have GF buns and allergy protocol for gluten/celiac, always have had a good experience.

I get the double shack burger, no sauce (to be extra safe). Yummy!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Safety
  • — No dedicated fryer
Celiac
1 month ago

Seems to be the only safe spot to eat in this terminal

Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Safety
  • — Staff accommodates
Symptomatic Celiac
1 month ago

The gluten free buns are surprisingly good. I didn't ask about cross contamination. I usually don't eat at chains but I felt pretty safe here.

Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Hashimoto's
1 month ago

GF buns were available and the staff asked if I’d prefer a glove change-out. Not sure about the oil…didn’t ask.

Taste
Variety
GF Menu Items
  • — Bread/Buns
Gluten Sensitive
1 month ago

Had the gluten free bun with the Shack Burger. When asked, the staff said that they take extra precautions if the gluten free request is due to an allergy, including hand washing and ensuring the food doesn't come into contact with other gluten-touched areas. Burger was good, but the bun fell apart. Didn't ask about fries or anything else so I can only speak to the bun. Didn't feel sick afterwards.

Safety
Taste
GF Menu Items
  • — Burgers, Bread/Buns
Gluten Intolerant
1 month ago

Poor service and no real options for GF folx. Pricey too but I like milk shakes.

Safety
Taste
Variety
Celiac
1 month ago

The manager here (evenings anyway) is great at dealing with you and ensures things are decontaminated etc before he makes your burger

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Symptomatic Celiac
1 month ago

We stopped here in a pinch. They have a gluten free bun but I’m nervous with chains. But the manager was there and when asked about gluten free he explained the whole system, how they use separate tools, regular buns are toasted in a toaster and gluten free buns are the only bread that goes on the grill. He even offered that the fries were not in a dedicated fryer before we asked. It wasn’t busy and based on his knowledge I felt safe. It was a good burger, the bun got really mushy (probably rice based) but was nice in a pinch, no reaction. I’m not sure how I would feel about all locations but this one is a safe location for me.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Dessert
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — No dedicated fryer
Other
  • — Good for dairy-free
Celiac
1 month ago

Fries are unsafe because of a shared fryer, but burgers on a GF bun are safe! They recently updated the app and either removed the ability to mark allergies or made it really hard to find, so be careful when ordering with others getting gluten-containing buns.

Staff seems to be well trained or understanding about cross-contamination. I made an online order and they put my gf burger in the same container as my girlfriend’s (a regular burger), and they were touching. When we told them about the issue and that I am celiac, they remade the burger for free, and gave us free ice cream for the trouble.

Good food, good people.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Ice Cream
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
1 month ago

Amazing fine fast food unlike the shake shack in the airport this is heaven if your celiac and visit Manhattan. Prices are reasonable compared to other restaurants in New York. But, food, quality,variety,options… I’d go as far as saying that as fast food if it’s for celiacs this place is unmatched from what I’ve experienced. The vibe inside is great too btw

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Fries, Ice Cream
Symptomatic Celiac
1 month ago

All burgers are gluten free. You just have to let us know which one you want and they will make it with special bread. They also add a sticker to identify it.

Safety
Taste
Variety
Symptomatic Celiac
1 month ago

Very convenient location! Ordered at kiosk and you can specify allergy. Also spoke with manager to let him know GF order was needed. Manager hand-delivered my food. No issues. This location has a GF bun.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Knowledgeable staff
  • — No dedicated fryer
Gluten Intolerant
1 month ago

Seems like they make an effort but kind of just the typical chain options and they seem off put to accommodate. Might be a good place to get a bunkess burger though it is expensive.

Safety
Taste
Variety
Safety
  • — No dedicated fryer
Symptomatic Celiac
1 month ago

If you’re hungry, go somewhere else! The only thing I felt safe having here was the milkshake. The manager said they use malt for some flavours, which is stored close to the GF flavours, but they have a dedicated spinner for the GF flavours. The manager told me that the fries go in the same fryer as breaded items, so it isn’t a matter of feeling “brave.” The fries are not Celiac safe. He also admitted that the burger meat is cooked on the same grill as where the buns are warmed, and in close proximity. But they have a dedicated toaster for the GF buns. He said “we’re gluten friendly, not gluten free.” So great if you just have NCGS but not great for celiacs. Ordering on the kiosk is also confusing for what is labeled GF or not. I would suggest ordering at the kiosk. Overall staff are VERY honest and up front about what gets cross contaminated where.

Safety
Taste
Variety
GF Menu Items
  • — Milkshakes, Bread/Buns
Safety
  • — No dedicated fryer
1 month ago

Very good! The servers had their boss make it, and sent a warning to the kitchen. Staff was also very polite.

Safety
Taste
Variety
GF Menu Items
  • — Burgers
Symptomatic Celiac
1 month ago

Very busy and you order via a kiosk. The staff member that helped us was not knowledgeable. When ordering on the kiosk, you have to make sure you select the allergy button. You can always ask for a manager too. Fries are not safe but burger was great (with GF bun) and the custard was delicious.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Ice Cream
Safety
  • — No dedicated fryer
1 month ago

We went to Shake shack because most of the other locations had pretty good reviews. They had gluten free buns which is a plus but they make their fries in a shared fryer with a high chance of cross contamination. They did not aware us of this until after we placed our order, which was fine until they offered us a gluten free shake in return. They did not specify which shake it would be, but said it would be gluten free and apologized for the inconvenience. They came with the shake and immediately my partner tastes cookies. I (who can have gluten) tasted it as well and immediately asked the server if the cookies contained gluten to which he replied yes. When we asked for the ingredients in the shake he cannot tell me and cannot find out. Then he cracked a joke “risk it for the biscuit”… So I ask for the manager. She came and said that it did in fact have gluten in it and apologized. This restaurant has bad communication between its employees and managers- to the extent that they don’t know what is inside their products, or just don’t care. Be careful at this location, the managers and staff are clueless.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Gluten Intolerant
1 month ago

Gluten free buns available for all burgers and breakfast sandwiches

Taste
Variety
GF Menu Items
  • — Sandwiches, Burgers, Breakfast Sandwiches, Bread/Buns
Celiac
1 month ago

They have tablets to take the order and on the tablet you can mark your order with an allergy as well as buy a gluten free bun for your burger.

However, they do not actually receive any allergy information when it prints in the kitchen. So unless you specifically talk I a worker, they will prepare it with no precautions.

I had them remake my order and they changed gloves reluctantly and cleaned the grill, but were resistant to doing so.

You can see into the entire kitchen, so I could watch them handle my food, but they do not make any effort without specifically speaking to a worker to actually keep any food separate.

They have no signs anywhere in the establishment to declare that cross contamination can occur or what allergens may be present despite offering the ability to mark allergens on their ordering screens (though it won't print out for kitchen.

I would never eat here again despite not getting sick after having them remake my food.

Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Other
  • — Dinner
  • — Vegetarian options
  • — Lunch
  • — Outdoor seating
Symptomatic Celiac
1 month ago

This restaurant has changed a lot. Not safe for Celiac at all. Don't take care of keeping you safe. They do have a gf bun which is the only thing going for them. Will not be returning. We did give them 2 chances and do not feel safe.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Ice Cream
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Gluten Sensitive
2 months ago

I ordered a shake shack burger with a lettuce wrap and no cheese. It was delicious. There was an option for a gluten-free bun. The order was done on a tablet but there was an option to customize.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Dinner
  • — Vegetarian options
  • — Lunch
  • — Good for rice-free
Gluten Intolerant
2 months ago

Stale gf buns. Just skip and do lettuce.

Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Gluten Intolerant
2 months ago

Gluten free buns here! Burgers were pretty good too. Not my favorite but great if you’re needing a quick gluten free meal

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Asymptomatic Celiac
2 months ago

Asked if it was for an allergy and served in separate bag. Grateful for this airport win!

Safety
Taste
Variety
Celiac
2 months ago

I was told the chips had a separate frier and burgers prepared in a separate area. I didn't react, so it was done well.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Fries
Safety
  • — Dedicated fryer
Celiac
2 months ago

There was a gluten free bun, nothing else gluten free. Wasn’t very safe, lots of cross contamination, I felt very unwell afterwards. Wouldn’t recommend if you are very sensitive to gluten

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Celiac
2 months ago

Gluten free buns-toasted! So good. Unfortunately no fries or shakes if you can’t handle cross contamination.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Safety
  • — No dedicated fryer
Gluten Intolerant
2 months ago

I didn’t realize Shake Shack offered gluten free items. I was so excited to be able to eat here. I’m gluten intolerant and can handle small amounts of cross contamination. So I don’t know if the fries would be okay for celiacs. The gluten free burger bun was delicious! It had a great texture and didn’t fall apart as some will do. It was also nice to have a selection of shake choices that don’t contain wheat. Surprisingly, I had a sugar cookie holiday shake. Everything was so good, that I had to make sure to spread the word!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Dessert
2 months ago

I had the gluten free bun Hamburger. I do not think it was gluten free. Next day I had blood in stool and will not talk about the rest. I did not check with waiter that the bun was gluten free. I think they brought the wrong bun. Tasted to good. Self server when you order. I did check gluten free. Make sure you ask the server before you eat.

Safety
Taste
Variety
2 months ago

Gluten free buns are available, fries are in a separate fryer from their other deep fried (gluten) items. Some of the shakes are gluten free (but none of the holiday ones are). The person we spoke to who seemed to be a manager was really helpful.

Safety
GF Menu Items
  • — Milkshakes, Bread/Buns, Fries
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Asymptomatic Celiac
2 months ago

it was so good, the burguer was incredible and the bread too, not giving 5 stars because im not sure about the safety, and im not voting it which is making the overall rating go down

Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Asymptomatic Celiac
2 months ago

Daughter had a gluten free bun and hamburger. Ask the right questions - served on tray separate from other items and clearly marked.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — No dedicated fryer
Gluten Intolerant
2 months ago

shake shack isnt the perfect GF place but it is nice when you ‘re craving a fast food burger they got good gluten free buns, and definitely do their best i personally havent had any issues but someone with more sensitivity might!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
2 months ago

I’ve eaten here several times and haven’t had a problem. You can get your burger with lettuce wrap or a GF bun. The GF bun is very good. I also tried their fries and didn’t have a reaction but I’m not sure if they’re technically safe or not.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Symptomatic Celiac
2 months ago

Fries are not safe, but the gluten free bun is prepared separately and pretty decent. Yummy burgers! They put in an allergy order. Staff was knowledgeable and avoided cross-contact well. Shacksauce is unfortunately not gluten free either. Limited options, but a good burger!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Safety
  • — No dedicated fryer
Celiac
2 months ago

We get the gluten free burger/bun a few times per year and despite being very sensitive we have never had an issue. Be sure to note “allergy” on the order. Since this is a fast food chain we always talk to the manager when ordering. The frier is not dedicated and the fries are not safe.

Safety
Taste
Variety
GF Menu Items
  • — Burgers
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Gluten Intolerant
2 months ago

The staff let me know this location is not the same as other Shake Shack locations, since it is operated by Harry Reid, and the custard in their shakes contain wheat / gluten

They did have an option for a gluten free bun, but it was dry and flavorless

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Takeout
2 months ago

Patties and bacon cooked separate from the buns.

Safety
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Ice Cream
Celiac
3 months ago

Cross contamination is a risk

Taste
Variety
Celiac
3 months ago

Was very goof, staff are very celiac friendly

Taste
Variety
GF Menu Items
  • — Burgers
Gluten-Free Features
  • Burgers
  • Gluten-Free Menu
  • Ice Cream
Categories
  • Fast Food
  • Kid Friendly
  • Online Ordering
  • Takeout
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Burger with lettuce wrap
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Cheeseburger, fries, cheese sauce, and soda. Didnā€™t get sick šŸ˜…šŸ„³
Utah āœˆļø
Cheeseburger with avocado, ketchup, and mayo 
(no fries or shake shack sauce)
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Chocolate milkshake and fries with bacon cheeseburger
Fries