Most amazing food and service I’ve ever had! They were so accommodating and wonderful! 100% recommend this place!
I used to eat here all the time with no issue. However, over the past year or so, almost every time I have ordered pasta there has been one gluten noodle mixed in. No one can tell me why this is happening or how they keep pastas separate. I have made it a point to tell them about this and try to keep it from happening again, but it keeps happening. Sad to say I may not be back.
I have been to this location before but this visit was disappointing. Chef did not come out and talk to me about options. I was told I couldn’t have a few of the salads so I skipped that. I had a bland version of Chicken Marsala and they brought that out with a side of plain GF noodles. Wasn’t exactly what I expected. I asked the waitress to put some red sauce on it, which she did, but when she returned the noodles were cold. I have been to other locations that went above and beyond and had GF bread!
The waiter was great! The restaurant boasts that they are allergen friendly, but then the chef refused to alter my meal. The waiter and manager tried repeatedly to get me to order another item which I couldn't do because it was the only item that met all my allergy needs with only one (gluten) alteration needed. After I restated my specific needs over and over again the manager finally made my meal herself. We ended up waiting quite a long time and were made to feel pretty lousy about the whole thing. It was a let down and a waste of time for us. Don't go to this restaurant if you want to eat without a hassle.
I had been kind of worried about going to a Maggiano's because of the reviews but our usual Italian place lost power so we decided to try it. I felt really good about the fact that the staff knew the protocol, from the hostess to the waiter and chef. To be safe I went for a non pasta dish and ordered the filet and risotto which was delicious! I didn't have any issues and I can usually tell pretty quickly after starting to eat. I had a good experience.
Knowledgeable staff, super aware and accommodating of a Celiac’s GF needs. The Chef personally took our GF diner’s order table-side. We’ll certainly dine here again.
Soon after sitting down, the staff asked if anyone in the party had any food allergies. After telling him I was gluten free, he offered some menu suggestions. The manager stopped by after my third choice still wouldn’t quite work, but was willing to change the meat option to accommodate my needs.
Had the salmon with lemon butter sauce and spinach, super delicious!! As a side I ordered GF pasta with marinara sauce. The pasta was good but I had a reaction to the sauce. There isn't a GF menu, however their policy is that the chef will always come out to reassure you that what you ordered is truly GF
Did not have the same sparkling experience here as the other review. Yes, they can put GF penne in most pasta dishes. But our server gave me no further information about what was safe to eat, and there is no GF menu. I was not offered a visit from the chef. Basically, “we have GF penne, ready to order?” Actually, in general, the service was really bad. Disappointing and would not return to this location.
Plenty of time taken to make sure my gluten free choices come to me perfect. Staff always very helpful. Love the different choices I have. Only thing that could be added to this restaurant to make it perfect in my eyes is some gluten free bread.
Staff are knowledgeable and there were a lot of gluten free options. Not marked on the menu, but communicate with your waiter and they will help you customize your meal. Everything is made to order and it is super easy to modify dishes. The gnocchi can not be made gf because they are coated in flour, but other then that they have tons of options. They do have gf pasta and starter chips, in place of bread.
Outstanding service and flavour! Huge portions! ALL staff is very well trained in handling food allergies! I ordered an Italian tossed salad(no croutons) and their signature “rigatoni D” with gluten free penne—it was sooo good:) Gluten-free pasta or whole wheat penne available for substitution (570/690 cal) $19.75 Our Famous Rigatoni "D"® Herb-Roasted Chicken, Mushrooms, Caramelized Onions, Marsala Cream Sauce (1610 cal)
Amazing!!! Best pasta ever and I didn’t react. (I am a celiac for all wondering)
Went to a private party, they were serving a family style menu. I told the server of my needs. The chef came out and discussed my needs. He let me know he would personally make my food. When they brought a course out, he brought mine separate. I had gf pasta, salad, spinach artichoke dip, all excellent, and when they were eating cake, he made me a creme Brule. Way to go!
Delicious gluten-free pasta - server made sure to clarify it was for an allergy and had chef come by our table - with lots of different options. Friendly service and good wait times for drinks and food. Love the classic pasta dinner option (take 2nd pasta home)
Well, first time writing review...but had to after eating here. My husband and I both have gluten issues(Celiac and Intolerance) ....staff was incredibly knowledgeable and they have “from scratch” kitchen, most everything on the menu can be made gluten free....GF rolls were incredible ....can’t recommend high enough!
I had chicken Parmesan (grilled) and pasta. The chef came to see me to discuss options and answered any questions. The place is amazing. And if you order the selected pasta dishes, you get to take another meal home. Amazing! Many choices.
I had a fantastic Alfredo here! A rare dish to get while eating out for celiacs. It did not disappoint! Chef came out and waiter told me about 90% of the menu could be made gluten free.
The staff was very helpful and very pleasant. When I asked the waitress if they had a gluten free menu, she stated that all dishes could be made with gluten free pasta. She then offered to have the chef to come out to our table. I had seen this on another review on here, but it really happened. The executive chef, yes one listed on their website for this location, came out and explained everything. He said all but the ravioli and lasagne could be made for me and all sauces were gluten free as well. He took my part of our order himself with notes on the ticket, then waitress came back to take remainder of party. He was very patient and respectful of my needs. Definitely would recommend this chain and location to anyone.
They have a dedicated, separate kitchen! The food is fantastic, and you can order anything on the menu and explain that it needs to be gluten-free. They take dietary issues seriously. All dishes are made from scratch and modified to be completely safe. I was extremely impressed!
We’ve been frequent visitors of Maggianos for a few years now. My mom and I both have gluten and dairy allergies. Usually this is a tall order, but since the restaurant makes from scratch food in the back and the chefs are extremely knowledgeable and accommodating it’s such an amazing experience. They offer gluten and dairy free pasta and biscuits! The chef always comes out to talk with us about what we want and how he can accommodate those meals to our allergies. This gives us so many choices and it’s affordable to boot! We are there yesterday and I’m sure we’ll be back soon! I can’t say enough good things about eating at Maggianos!
The staff was extremely kind and the chef came out to greet our table to give us confidence that our Celiac needs were being met. It was a lovely gesture. My only reason for 4 stars and not 5 was the drinks were a little slow to arrive. But we would absolutely return. All of the food, GF and not GF was delicious!
The chef came to our table and informed us about gluten-free options. They have separate space for making gluten-free food. Celiac friendly. No reaction after the meal. Really nice food!
Our appetizer and salad was excellent, but I was disappointed when my gf spaghetti turned out to be penne that was tough. They offered to remake but said it would be a bit tough again so we declined. They comped us for my meal and gave us a complimentary gf dessert which was excellent. We would go back but not for pasta. Our food in general was very good and staff was knowledgeable
Food was amazingly delicious and attention to gluten free was fantastic.
Visiting area and I had never been to one before. Waiter told me anything on menu can be made gf! I had chicken Parmigiana. It was grilled chicken with the sauce and cheese. It was excellent. I was also given a side of gf pasta. It came out hard. They made me a new one. It was cooked more but still quite ale dente so I didn’t really eat very much. The waiter offered me a free crepe brûlée for being so patient. (I didn’t mention the pasta second time). The Creme Brûlée was wonderful! I would come again but probably ask to substitute vegetables or a potato for the pasta.
I talked to the manager and chef before eating here. They assured me they can accommodate gluten free. When I got there I told the waitress I needed to order gluten free and she had the chef come out and speak with me. He told me all of my options and my pasta was amazing!
I read below that if you call in advance they will make meatballs GF but I called and that is not the case. However we enjoyed our meal. The chef came out to talk to us about our order and pretty much let us make up what we wanted (we are also dairy free). Portions were large. Service was excellent and attentive. Pasta was broken apart, however, which happens sometimes with rice/corn pasta.
I unfortunately have Celiac disease, so finding safe restaurants can be a challenge. Maggiano's has always prided itself on being extremely careful with cross contamination and has numerous gluten free options. Last Friday (5/25/18) I went out do dinner with my family at this location, which we have done about 10 times in the past year. I didn't finish my meal (GF ziti) so I had the server put it in a take home box. Several days later I went to eat my left overs and found a piece of regular spaghetti in it. For those who haven't eaten at Maggiano's and gotten GF pasta, they only have one type of GF pasta and it isn't spaghetti. This is the SECOND time this has happened at this location in the past 6 months. The previous time the chef and manager came out and really bent over backwards to apologize and told me it was a new employee, etc. They assured me that this would not happen again and that the problem has been corrected. Well now that this has happened again I see that the problem is now a pattern. My family and I really love this restaurant but it just isn't safe. As much as it saddens me I would highly recommend that anyone with a serious gluten allergy or someone with Celiac disease avoid eating at this particular location.
Very accommodating. Chef comes out to take your order and make it special for you. I did take away a star because in my take home pasta I found a bunch of different noodles when the only GF noodles are Penne. This has me a little nervous
Bland generic pasta only served in penne, gluten free pasta needs to be cooked differently and served differenu than resilient regular pasta- it completely falls apart and is flarvorless in sauce. You can do better.
Really enjoyed the meal. Really did not enjoy the aftermath. Chef came over, seemed safe, food was good, but I was glutened.
The chef came out and discussed my options, and said he would cook my meal in a separate part of the kitchen. I am also dairy free and they could still accommodate. I’ve eaten at this location 3 times and always been fine. Definitely recommend!
I ordered my Chicken Romano to be gluten free. The Sous chef came out and when I asked if that dish could be made gluten free he said yes. The dish came and had no Parmesan or any type of breading, just a piece of grilled chicken. Why wouldn’t the chef tell me that the chicken would be absolutely plain? I would have ordered something else!
Great for celiac. Go here. They will send someone dedicated to Celiac appropriate food to your table to work with you and the waiter. No issues.
No gf menu but the chef comes out to discuss. Not that many options, but ok for a nice lunch. The taste of my chicken salad was excellent. No reactions.
Really nice and attentive staff, but i definitely got glutened.
Chef always comes to table to ensure that you are comfortable with preparation methods. I do not recommend ordering pasta, as I do not believe they (or anyone rew) are careful enough with cross contamination between pastas on the stove. I have never had a reaction, and I am extremely sensitive to contamination.
The first time I ate here was fine. The second time they were out of GF rolls so they asked if they could comp by sending me an additional pasta home. I thought that was great and ordered the veggie penne with GF noodles (obvs). Well they sent me home with WHEAT pasta!!!! I ate 1/4 of the dish before realizing something was wrong. The noodles looked exactly the same as the GF option except orange, and the texture was softer. I became extremely ill that night and the entire next day. My boyfriend ate the rest of the dish and confirmed it was exactly the same as what he has eaten at the restaurant (ie wheat noodles). I'm not sure if I want to eat here again. GF control is pretty good for dining in, but I'll never do take out again. The gluten free rolls are awful, imo and not worth the calories. They could buy any brand of rolls literally anywhere and they would taste better. Not sure why they haven't caught on yet... they also take FOREVER to come out even though they supposedly start them as soon as you sit down.