After traveling for 12 hours, I needed a quick yet safe place close to my hotel to eat. I avoided pizza since they only have 1 oven and I had concerns about cross contamination. They have a few different salad options and all the dressings were gluten free. I was easily able to add on extra protein. Vegan cheese options also available. I know as celiac that it's tiring to always need to eat the salad option, but it worked for me today.
— Not very
— Some
— Good
This location will not take the proper precautions for a celiac. They refused to cook my pizza on a piece of foil, which other locations accommodate without question. Absolutely do not recommend for someone with celiac or a high sensitivity.
— Not at all
— No gluten-free information on the menu
This location will not take the proper precautions for a celiac. They refused to cook my pizza on a piece of foil, which other locations accommodate without question. While the staff were friendly, they claim their district manager does not allow them to cook their pizza on foil. Absolutely do not recommend for someone with celiac or a high sensitivity.
— Not at all
— No gluten-free information on the menu
They have decent crust and unlimited toppings but make sure to ask for special utensils and tray, there is cross contamination so I had to be stern to ask for clean utensils, the other reno location was more precautious!
— Somewhat
— Good
They offer a gluten free crust. Workers are always sure to change their gloves and use an allergy screen when preparing your pizza. However, items are at risk of cross contamination due to the nature of the restaurant.
— Somewhat
— Most/All
— Excellent
Excellent service! They asked me if it was an allergy or a preference. I said allergy and they pulled all fresh ingredients to prevent cross contamination. The staff was super careful not to touch anything that was an allergen (I have multiple other allergies). Overall I was very impressed.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I like Mod Pizza. I go there about once a month when I dont want to cook. I usually get the gluten-free crust, regular sauce, diary free cheese, mushrooms, onions, banana peppers, spinach, and chickpeas. I think the vegan suasage option has gluten. I also get a big salad and omit everything with gluten or dairy.
They attempt to avoid cross contaminating with changing gloves, etc, but it is all in one area. If you have celiacs and are very sensitive probably not a good idea. I am a gluten intolerant so as long as they do as much as they can, I don't have a reaction. And it depends on the level of knowledge of the staff thar is working.
They can also accommodate me for dairy free which is amazing. I don't recall about the meat they use so be sure to ask if it has gluten. I know the regular pizza sauce is safe but check with regards to the others. I think they use only basic ingredients in their products and not a lot of additives and fillers.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
While a chain, we feel this location is mindful of allergies. We’ve eaten here six times with no ‘glutening’ or a reaction for my egg/dairy allergy. We’ve even placed an order for pick up, requesting a glove change in the notes, and ate safely! The pizza is just okay though. The GF pizza leaves a lot to be desired, and the vegan cheese is a little gooey. But when we’re in a hurry, it’s nice to have a safe place to grab a quick personal pizza.
— Somewhat
— Most/All
— Average
Not safe for GF or other allergies. They cook all pizzas on the same surface, and have no other option.
— Not at all
— No gluten-free information on the menu
— Not Much/None
I came here with a friend and it was delicious! If you ask the kind staff to change their gloves and use a separate cutter, they are so good about it. Additionally, they also make sure your pizza does not touch anything else.
— Very
— Most/All
— Excellent
Do not listen to ANYONE that says they have celiac and have eaten here and not gotten sick. If they haven’t gotten sick then they don’t have celiac. PERIOD. They put the gluten free pizza in the same oven with the gluten pizzas. Before you say gluten burns off in the ovens, it absolutely DOES NOT. They use the same tools and the same pans as the gluten pizzas. Do Not Eat Here if you have celiac. She did change gloves for me before she started making my pizza. However, if I wouldn’t have been watching I would be VERY sick right now. I am trying to save anyone else I can. Sorry, not sorry.
— Not at all
— No gluten-free information on the menu
We have ordered takeout here several times (one regular, one GF-friendly crust). The order is almost always ready right away. I have been happy with my orders. Good selection of toppings without an up charge.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Nico place. Pizza’s deliciuos
— Somewhat
— Separate gluten-free menu
— Some
— Good
Very tasty pizza here! They were good about changing their gloves and using a clean cutter. Super yummy! I’m pretty sensitive but felt fine.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
While we have eaten at Mod safely before, it is no longer safe. We asked for a full refund refund because we couldn’t eat what they prepared. They did refund our money without argument but no apology.
We had to tell them to use red sauce from the squeeze bottle. She replied, “I’ve never done that before.”
When the pizzas went in the fire oven, the pizzas were taken off the metal tray and set directly on the oven’s surface where all pizzas touch. We asked why the tray wasn’t used and the response was, “oh we can’t do that man. We have never done that before because we can’t put the metal in the oven.”
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Mod pizza does a good job of keeping you safe. You can also watch them make your pizza. They will change their gloves and if you request get pizza toppings from a fresh container. It’s the only place I’ll eat pizza.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Cauliflower crust is really good. Re-heats well.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I got their gluten free crust but I started feeling weird after eating a slice. I asked them about it and they told me they had accidentally given me their regular crust! They were not very apologetic about it and didn’t understand why that was a big deal for me. Will not be going again!
— Gluten-free items are marked on the main menu
— Some
— Poor
This place is Gluten "Friendly" NOT Gluten free. They use same pan and utensils they use on regular crust. Not safe for celiacs unfortunately.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
While having a gf crust and answering a lot of my questions they do make the pizza in the same oven on the same surface making it not safe
— Not at all
— Separate gluten-free menu
— Some
The GF crust was very crunchy yet the center was chewy and greasy. Staff seemed very uneducated about gluten allergies. They did not change their gloves, clean any surfaces, and there was flour all over the place. Do not recommend this place at all if you have a gluten allergy.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Below Average
ordered two gluten friendly crust pizzas, asked them to change their gloves which they were happy to do and also asked if they could cook it in the oven on the metal pain which they agreed. when they called my name i watched them cut it with a dirty pizza cutter. they went right from cutting a normal wheat crust to both my gluten free ones. there’s so many more ways of cross contamination i witnessed during my visit, and I’ll never visit another mod pizza again.
— Not at all
— Not Much/None
— Good
They do not place the gluten-free pizza in a separate pizza dish when it's getting baked in the oven. I would avoid this place if you are celiac or have sensitivity to gluten.The gluten-free pizza is placed on the same surface as other pizzas in the oven so there is definitely huge chance of cross contamination.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Great gf crust but employees are not properly trained on cross containmation. The restaurant has potential though
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
Gluten friendly and cauliflower crust available!
— Not very
— Most/All
— Good
So I ate here a few times with good results. They changed their gloves grabbed me fresh ingredients from the back, indicated my pizza as an allergy, and kept in a separate place in the oven. However, the last three times I got my pizza it wasn’t cooked all of the way. I always have to watch them the whole time and remind them they can’t touch other things and the last time i had someone pick it up for me and i got very sick. I have not eaten there again. It’s a bit of a cross contamination nightmare.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
Friendly staff, but no real understanding of cross-contamination. Prep area is not cleaned before working with GF pizza. Trays holding the pizza have holes, so crumbs definitely fall onto the shared surface.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Good
Workers have to be told at every step to not cross contaminate. If you don’t catch them before cutting your pizza, they will cut on a contaminated surface with a cross contaminated pizza slicer.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Pizza is cooked in front of you in a pizza oven. Staff doesn’t always know/remember to cook gf pizza on separate surfaces. Nor a change in utensils or gloves.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
MOD says they can’t guarantee there won’t be cross-contamination. But I told him my daughter was celiac, the guy washed a pizza pan and made her pizza on that, so it didn’t touch anything else. And then put it in the oven on that pan so it wouldn’t touch the oven grates either. He slid it right into the box, and it never touched anything that would have had gluten on it. I chose the cauliflower crust, and all went well. Grateful for the extra attention! Will update this if she ended up feeling sick.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
(not a celiac - gluten intolerant)
Not disagreeing with the cross-contamination, wish it were standard practice to swap out. However, I've also never asked someone to be more cautious as cross contamination with their products does not cause a severe reaction.
HOWEVER.
It is one of the few places I can order the full menu. Garlic sticks? Yup, make them on the GF crust. The sauces and meats are gf and the meats are without preservatives.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
MOD is a mixed bag. On one hand, the flavor is top notch on their gluten free offerings and staff are really cool. On the other, I get Glutened about 1 out of every 8-10 times I'm there since the oven is shared and not cleaned between pizzas. Eat at your own risk. I'm pretty sensitive (anything glutenful is coming right back up), so your mileage may vary.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Awesome customizable pizza! They have plenty of sauces, toppings and finishing sauces. They also carry gluten free pizza crust, vegan cheese and plant based meat. I ordered the build your own GF pizza with red sauce, grilled chicken and veggies. They have an allergen menu on their website and staff asked if they would like for me to change gloves before prepping my GF pizza.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Patron of 3 years, staff has always been very cautious with allergies. Gluten free crusts are stored separately with designated tools for them. Staff change gloves as soon as you request gluten free. Potential risk for cross contamination with toppings, but I have personally not had any issues. Unfortunately, the toppings do not have allergen flags, so it's best to stay away from anything typically risky.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Asked for the gluten free crust and they immediately asked if it was a preference or an allergy, told them allergy and mentioned I'm Celiac. They got all of the ingredients for my pizza from containers separated from the rest of the toppings and used a new pizza paddle (? probably not the right word for it lol) to get it in and out of the oven too. They know that they're doing! Literally the least worried I've ever been trying to eat out since diagnosis. Pizza was delicious!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
My son and I have eaten at this location several times with no problems. Make sure you tell them it's an "allergy" and that you need it cooked in a separate pan otherwise you will get cross contamination from oven floor.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
A celiac nightmare. Tried once and got very sick. There are no precautions in place to prevent cross contamination. I recommend avoiding at all costs.
— Gluten-free items are marked on the main menu
I ordered the gluten free crust and made sure the cooks changed gloves as it was prepared, but I still got glutened here. Never going back! I believe the person taking the pizza out of the oven may have used the same cutting knife on my pizza, even though it was marked “Allergy.” I’m also not sure how it goes in or out of the oven.
— Not at all
— Gluten-free items are marked on the main menu
— Some
Anywhere there is gluten pizza dough, wheat flour, and a buffet-style (open topping containers, etc) method of serving customers, it is not truly gluten-free friendly.
Even though they offer gluten-free pizza, there is a HEAVY amount of cross-contamination that takes place. Gloves aren’t changed, pizza pans aren’t cleaned between uses, flour contaminates all open containers of toppings, salads, etc.
Good tasting food, but I’ve had symptoms with both pizzas and salads at this establishment.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Workers are not familiar with proper procedures. They cook the GF pizza on the same surface as the gluten pizza without a barrier. Would not recommend for Celiac.
— Not at all
— No gluten-free information on the menu
If you have Celiacs or are really sensitive, don’t eat here. The way they load the pizza cross-contaminates everything! Not even close to GF!
— Not at all
They changed gloves and used separate sauce after asking them to. However, they put the pizza in the oven with the same thing they use to put regular pizzas in the oven. And the pizza sitz in the oven along with the regular pizza. Same underground - no protection between gf pizza and bottom of the oven. They will cut the pizza with a different slicer when you ask them. So: while they use gf crust and try to accommodate gf, the pizza is definitely being cross-contaminated and not gf anymore by the time it's ready.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Mod has great tasting pizza with a build-your-own concept. The problem is that depending on the person making your pizza, you will get little protection from cross-contamination. I had to stop the guy from using his flour-covered hands to pick up my gluten-free crust. They go through the motions of making it “safer” by having the crust in a separate location, changing gloves if asked, and using a different cutter for gf pizzas, but all the utensils used to spread sauces are the same as far as I could tell. If you aren’t very sensitive to gluten then you may be okay, but sadly, celiacs should stay very far away. The rating is a split between the gluten-free pizza being very tasty versus it not doing anywhere near enough to ensure that it’s safe to eat.
— Not very
— Not Much
— Excellent
Not safe for celiac and other conditions. However if cross contamination isn’t an issue for you it’s great! Pizza and cheese bread is both great tho very crunchy
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
The gentleman behind the counter took time to educate a new young man about celiac and made the pizza from all new items changed gloves very knowledgeable and polite..
— Very
— Most/All
— Excellent
Staff is great about changing gloves, using separate pan and cutters, was also good about communicating to other staff during prep. I do recommend ordering in person, this way I was able to monitor for possible contamination. Gluten-free free crust was delicious š I stuck with veggie toppings since I was sure about their meats. However they do have an allergy menu you can review which is super helpful.
— Very
— Most/All
— Excellent
If you are any sensitivity or celiac please do not eat here. They cook the pizzas directly on the same surface as the flour crusts. I confirmed this with employees there.
— Not at all
My son had the Gluten Free pizza but was still glutened. Cross contamination with utensils, oven and gloves.
— Separate gluten-free menu
— Not Much
— Good
This is not celiac safe by a long shot. Flour everywhere, crust marked "gluten-friendly", nothing marked gluten free. Employees touch the flour crusts and then reach into the toppings. Chose not to eat here.
— Not at all
We love mod pizza! So many options for toppings and making it how you want. Maybe would not recommend for someone with severe gluten allergy or celiac- cross contamination and such.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent