I had a great experience at Chuy’s with their awareness to Celiac disease and their ability to make sure everything was safe for me to eat. The General Manager, Bentley, was awesome and I would highly recommend requesting him to talk to when you go in!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
I loved this place before Celiac diagnosis. I was told they marinate meat in beer. Not gf friendly! I brought my own chips and had guac. and hot sauce.
— No gluten-free information on the menu
Called ahead and discussed gf options Was offered a gf menu at host stand. No meat sub guacamole. There aren’t many options to choose from which is why they get a low rating. Service great, atmosphere great. I had to go for food after
— Very
— Separate gluten-free menu
— Not Much
Separate GF menu. I had enchiladas on corn tortillas with one of the safe sauces plus a crunchy taco. It was delicious and staff was knowledgeable.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.
— Not very
The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!
— Somewhat
— Some
— Excellent
A classic Tex Mex chain so you can expect the quality to be subpar. The manager was very accommodating and confirmed they had a dedicated fryer for only corn. However, they did have to check on a lot with the previous manager to ensure GF items. I got the chicken flautas with roasted chicken. While my typical reaction of ataxia did not kick in, I did leave feeling somewhat symptomatic: light headed, hot/cold flashes, weak on my feet etc. I think I may have been exposed in some capacity.
Be aware: marinated meat is cooked in beer, queso has gluten, Mexican rice is fried in gluten fryer, and chips are cross contaminated.
— Not very
— No gluten-free information on the menu
— Poor
If you have celiac DONT DO IT! Let me be a cautionary tale to those with any kind of gluten sensitivity. I have celiac and am currently in the worst pain of my life from eating here.
— Not at all
— Not Much/None
— Excellent
I was told by my server nothing was gluten free unless you asked for grilled chicken with no seasoning. Their special Chuys season that they put on literally everything has wheat. Beware!
— Not at all
— Not Much/None
— Poor
My wife and I go here all the time and she has never gotten sick (she is a very sensitive celiac). She can have the chips and salsa, and the creamy jalapeño ranch. She orders the boom boom chicken enchiladas
— Very
— Most/All
— Excellent
— Somewhat
— Some
— Average
No GF options for those with celiac.
— Very
— No gluten-free information on the menu
— Not Much/None
— Poor
We went as a family tonight. 2 of our kids are celiac. The manager came out and walked through the entire menu with us. She was so wonderful and helpful! Not a ton of options but enough to make it worth it.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The staff needs to be trained on the allergy menu items! No gluten free menu and the items on main menu didn’t identify gf options. I asked the waitress if the chips were gluten free. She said they were corn tortillas, so yeah, pretty sure. I asked are they fried in a dedicated fryer? She wasn’t sure so went back to check. Yes, the chips are fried in a dedicated fryer. The waitress pointed out the gf items on the menu- for entrees pretty much just the enchiladas and tacos. Even the fajitas are marinated in beerđł. I ordered the Elvis Presley enchilada trio (my dad did, too). The waitress informed me that the rice was not gf, so my meal would not include it. That was okay by me. I also had to substitute the Tex-mex sauce on the enchiladas because it is not gf. When the entrees arrived , the rice was on my plate. I told the server that I was told by the waitress that the rice was not gf and should not be on my plate. He told me it was gf. So, the waitress had to go back and get clarification from the chef. Honestly, I will not return because the food was subpar. Not fresh at all. The sauce on the enchiladas appeared to have been on the corn tortillas for a while. It wasn’t made fresh and poured over them. Also the corn tortillas were awfully thick.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
We had the best experience with the bartender!! (Sadly can’t remember her name) She was so knowledgeable about gluten free options and what was made with what. They even made me a new batch of steak because their original recipe is made with beer. She was so accommodating and made sure I had the best experience. Would 100% go back for her alone.
I had the most wonderful, accommodating server and bartender! As soon as I asked if the Chips were corn or flour, he asked if I had a gluten allergy and began checking things for me. I felt so understood and protected. Usually Mexican restaurants are pretty safe for me, but Chuy’s uses a lot of marinades and thickeners that are not gluten free. He was so nice and so helpful, getting me options of nachos made with plain roasted chicken or grilled shrimp, and cheese sauces not made with thickeners. He was wonderful. Even though Chuy’s doesn’t have a ton of gluten free options on the menu, I had an amazing meal of shrimp nachos with great sauces because he was willing to help me. Most appreciated!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
They have a good variety of tasty options for non-celiacs, which weren't available to me. However, I told the manager of my issues and she was very clear on what was safe for me and made an appropriate adaptation. Only problem it was just chicken with salt and pepper with corn tortillas. A for care and awareness but D for available options for celiacs.
— Very
— No gluten-free information on the menu
— Not Much/None
— Average
The corn chips and crispy corn tortillas are fried in a shared fryer with gluten items. The fajitas are marinated in beer. Literally the only thing on the menu I could eat was a taco salad without the tortilla shell. There are soooo many other celiac-friendly Tex Mex places in Austin. There’s no reason to go here.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
Not good :( I went there and we ended up leaving, because everything is covered in beer, except I think vegetables? So sad, wish they were more inclusive!
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
All their meat is marinated in beer so no meat is gluten free and it took years to figure this out after telling them I was gluten free and asking for options. Beware!
— Not at all
— Not Much/None
— Excellent
Planned on going here for a quick dinner based on prior reviews. Told the server I had celiac disease and the manager came over and said there was nothing safe, that “everything is fried”and there is no dedicated fryer, so we ended up leaving.
— Not at all
— Gluten-free items are marked on the main menu
If you tell them you have an allergy, they will send a manager out and explain in detail what is safe. The manager will also bring out your food. They are amazing and so friendly about everything.
I usually get the southwest enchilada with boom boom and plain roasted chicken (the other chicken is marinated with gluten) and I’ve never been sick!!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Always easy to get GF at Tex-Mex restaurants. Easy to sub corn tortillas, and the creamy jalapeño is GF too
— Somewhat
— Most/All
— Excellent
Okay let me start by saying I’ve been to chuy’s before at other locations but after this I will not be returning. When I asked for a gluten free options they gave me a menu which was great. It was quite limited (no meat, no rice, no sauce) but I went with it.
When my plate came the enchiladas I ordered had both rice and sauce on them which the gf menu said were NOT gf. I asked the waitress to double check and she reassured me it was okay.
I ended up sick and with gluten rash shortly after eating. I then talked to another friend who is Celiac and said she had issues at a separate location as well.
Upside- my friends who are not celiac said their food was great.
— Not at all
— Separate gluten-free menu
As soon as we got there the manager was at the front desk my husband mentioned I have celiac’s disease. He made use to place me with someone who understood and gave us the gluten menus. It was fabulous.! The waitress was very aware of what was needed. And the manager checked on us.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Server has a separate menu noting what items are “gluten friendly”. Of note, the rice and creamy cilantro dressing (served with chips and is a salad dressing) is not gluten free.
— Somewhat
— Separate gluten-free menu
— Not Much
— Below Average
I told my waitress shaylyn so sweet that I was gluten free and she went and ask the chef and they came up with corn enchiladas and a tomatillos souse and grill chicken ! Very delicious and the chips are cooked by themselves so I could eat them too ! Had a very good experience! Thank you !!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Everybody was so kind and helpful. The manager came out and talked to me about the menu. He made my nachos himself to make sure everything was safe. They have a dedicated fryer for chips.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Great atmosphere. The chips are cooked on a dedicated fryer and the. Ryan’s are safe. I also ate the Tacos Al Carbon with corn tortillas and it was very good!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Great GF menu!! Enchiladas, tacos, salads, and other apps. Even rice and beans are now GF
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Jeremy, the manager, was very knowledgeable about gluten free. Specifically asked if I had Celiac. Told me exactly what I could have and what to stay away from. The chips are fried in a dedicated fryer. He has a family member with Celiac so is very in tuned with their menu. Service was very good, Katey was very attentive. I ordered chicken enchiladas and a side salad and of course chips!
— Very
— No gluten-free information on the menu
— Some
— Good
I ate at Chuys for lunch today. I had a great meal. The manager came out and spoke to me and he explained to me that there was cross contamination was a likely possibility. He helped me find the safest option on the menu. I appreciated the help.
— Not very
— No gluten-free information on the menu
— Not Much
— Good
They were so nice about me telling them about my Celiac disease. The waitress was educated enough and referred back to her manager when she was unsure. The manager on duty came out and personally took my order and made my meal herself in the back to ensure no cross contamination occurred. This location has a customer for life.
— Very
— Some
— Good
Avoid Chuy’s altogether if you have Celiac or a strong sensitivity to gluten. There is virtually nothing on their menu that is safe. The staff is clueless. I’ve heard anecdotal reports of kitchen staff and management virtually turning away anyone in need of a GF meal. I personally ordered the one item on the menu that the server indicated was GF, that looked to me most likely to be GF. I took some gluten-digesting enzymes with it to try and be safe, and I still got sick. Needless to say, I can’t imagine I’ll ever be going again.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Terrible gluten free menu, meats are marinated in beer and they can’t guarantee anything is safe for someone with Celiac disease.
— Not at all
— Separate gluten-free menu
I believe that every meat on the menu is marinated in . . . Beer. Shared fryer. And they admit to CC. Don't bother.
— No gluten-free information on the menu
— Not Much/None
The server sent the manager over to go over options, the chips are not gluten free as they’re in a shared fryer. They tried there best to accommodate me. They let me know what they had for gluten free options. I had the chicken enchiladas as I was informed they were rolled in a corn tortilla and also with plain chicken and cheese Ended up getting sick with in the hour of eating here.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
Mexican is my go-to while traveling. My service dog cleared the tortilla chips. The salsa is excellent!! The best I’ve had in years. I got Tacos el Carbon (probably spelling it wrong) with corn tortillas subbed for the standard flour and everything tasted good and was dog-certified. Dinner for two was under 40 bucks.
— Very
— Some
— Excellent
Not gluten free at all! The waiter talk the the chelf and he said nothing on the menu was safe for me to eat. Even the meat seasoning had gluten!
— Not at all
— No gluten-free information on the menu
They have a separate gluten free menu, the waitress showed it to me on my phone so definitely ask for it specifically. I had some yummy enchiladas.
— Very
— Some
— Excellent
I was super sad I couldn’t eat the chips! They fry them in the same fryer as other gluten items. I get the taco salad with chicken and no cheese or tortilla strips. The creamy jalapeño is also celiac friendly!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Chuys is one of my go-to’s for GF. I get the shrimp tacos grilled on corn tortillas.
— Somewhat
— Some
— Excellent
I would not recommend eating here. We went to try it out before taking my daughter (she is 5 with celiac). Their gluten free menu says almost everything is cross contaminated,. The fryer is not separate and their corn tortillas are cooked alongside the flour ones.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
This is my fav place ever, the food is always 10/10. They don't have a gf menu but if you ask they will tell you if it has gluten, lots of options.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
They have a separate gf menu. Not too many choices but what they have is delicious. Staff was knowledgeable.
— Somewhat
— Separate gluten-free menu
— Not Much/None
— Good
Staff was very helpful in making sure what I ordered was safe. I was unable to get crispy tacos as they crisp in the same fryer as flour (chips are in separate fryer- not sure why they couldn’t use that one?). I got “warm” corn tortilla tacos and enchiladas with an alternate sauce and refried beans - no rice. I wish I could give a higher rating based on the service, however as far as taste goes, it just wasn’t to my liking.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
Rice and chips are not gluten free. Deluxe chicken enchiladas are safe as are the refried beans.
— Somewhat
— Some
— Good
I informed the server that I had an allergy (I know it’s not an allergy but it’s easier to explain that way) and asked if I could speak to a manager. A manager came out and spoke with me almost right away. He was very knowledgeable about the menu and told me how things were cooked and what to avoid. He really put my mind at ease. Would definitely go back.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
I see the terrible reviews, but I haven’t had a bad experience here. The staff isn’t as knowledgeable, so you have to do your homework in advance, but I’ve eaten here twice since diagnosis and have left with no symptoms.
I bring my own chips to eat the Queso, and order based on research. I heard the fajita beef is marinated in beer. So I tend to get crispy tacos. I emailed the manager to double check on the ground beef seasoning, and he sent me their gluten friendly menu. Hopefully this helps someone…
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent