The manager, Shawn, is the first manager that has come out to speak with me directly since being diagnosed. He basically said there isn't anything that one with celiac can eat here (even the rice has gluten in it). BUT they do have a gluten free menu which is just basically items that can be modified. He asked what I needed to have in order to be safe, and I asked for them to change their gloves and clean the work area. He was even going to ensure the food was going to be cooked on top of foil. My go to Mexican food were cheese enchiladas before my diagnosis and this is the first time I'm going to be able to enjoy my favorites. Truly appreciate this place! He said that they could even do chicken fajitas (as long as it's chicken that isn't marinated) and they could do it on the flat top (which would take longer).
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Very few gluten-free options. They marinate the fajita meat in beer. The roasted chicken is gluten-free, but I found it very dry. Not my first choice for gluten-free tex-mex!
— Not very
— Not Much
— Below Average
No gluten free options available. Manager wouldn’t even come over to answer questions. Do not recommend at all!!!
— Not at all
— No gluten-free information on the menu
— None
I read they marinate their meat in beer. So even meat is not celiac safe. I have avoided so my review is not first hand experience.
— None
So I told them I was gf and they went to get me a limited gf menu. Better than what other reviews had BUT not super confident in these meal. Def will use my activated charcoal to help with symptoms
— Somewhat
— Separate gluten-free menu
— Not Much
— Average
I felt so taken care of at this location. My waitress didn’t know a lot about the gluten free options so she got a manager to come by and chat with me. He explained all of options I had and even offered for the kitchen crew to clean their work station before cooking my enchiladas. The queso and Jalapeño ranch sauce are not gluten free, but the chips are. My enchilada meal was delicious!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Not the best place for gluten free. But Ill attach a menu that the Chuys corporate sent to me
— Not very
— Separate gluten-free menu
— Not Much
— Average
I have heard they marinate all their meat in beer but I always get the Tex mex enchiladas with rice and beans and substitute the Tex mex sauce for a cilantro cream sauce (I forget what it’s called). I haven’t had any problems with that. I don’t eat the chips though as I’ve heard they use a shared fryer.
— Not Much
— Excellent
Haven’t been to this location…but other locations have told me that ALL meat is marinated in Shiner Bock Beer. Be very careful. Last time I went, when I asked about gluten free, I was told I could eat off the vegetarian menu, not cool! Haven’t been back since.
— Not at all
— No gluten-free information on the menu
— None
I have eaten here 3 times and every single time I get sick. The food tastes good but not worth the pain.
— Not at all
— No gluten-free information on the menu
— None
I am newly diagnosed with gluten intolerance.
They do have a gluten menu. The beef is not gluten free though. However they do have an option for unmarinated chicken or shrimp.
They also have baked chips they will make for you instead of the regular chips offered. They are delicious.
— Separate gluten-free menu
— Not Much
— Excellent
I ordered a salad with lettuce, carrots and avocado only. The cilantro dressing seemed a weird color in pink but I didn’t question it. I was told the chips were gluten-free so I had some. All night, my stomach hurt and was messed up. Don’t know where the cross-contamination happened but it was miserable for me. Keep in mind, though I didn’t order meat, their meats are apparently marinated in beer which makes them not gluten-free. Just a heads up and I will say the gf menu did say “not guaranteed gf” at the top. I should’ve trusted my gut. No pun intended. Bottom line… their menu was not gluten-free but more like gluten-friendly. They tried.
— Not very
— Separate gluten-free menu
— Not Much
— Poor
I called the restaurant to ask about gluten free options and was told this:
There is no dedicated gluten free prep area.
The fajita meat, ground beef, chips, cheese dip, and rice are not gluten free.
The safest items were roasted chicken enchiladas, as they were on corn tortillas, and several sauces were gluten free.
My family ordered from here, so they all had tacos, sides, and chips, but I could only eat the chicka boom enchiladas. I will say, the food I had was very good! But, in the end, who wants to go to a Mexican restaurant where all you can eat is $12 enchiladas and nothing else? I will go back if I am eating with other people, but these limitations make it it not worthwhile as a go-to restaurant.
— Not very
— No gluten-free information on the menu
— Not Much
— Good
— Very
— No gluten-free information on the menu
— Not Much
— Poor
I was able to have a good Mexican restaurant experience. They said their chips are currently cooked in a dedicated fryer, and they do have a separate gluten-free menu.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
They make their corn tortillas on the same surface as their flour tortillas. Therefore is not gluten free/safe for Celiacs. Their chicken fajita seasoning contains wheat. But their roasted chicken does not. The table tortilla chips were not GF.
With the very limited menu, I don’t recommend this restaurant for anyone who is remotely gluten sensitive.
Ended up with a salad.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
When I told them I had celiac, they gave me a gluten free menu, but informed me that they can’t promise no cross contamination. I talked to the manager, and she told me they could clean the cooking surface for my food. I got a chicken enchilada, and it was great! The staff was very helpful in making sure my food was gluten free. However, there aren’t many options for gluten free food. Also, the chips they bring out are not gluten free, since there is cross contamination for the fryer.
— Somewhat
— Separate gluten-free menu
— Not Much
— Good
Just found out our girls have celiacs in March of 2021.
We have had the bean and cheese nachos with shredded chicken and have had ZERO issues with this.
We of course make sure they change gloves though.
But just last weekend, we were at a wedding and were informed by the Chuys Catering team that Gluten Free fajitas are an option as well! They take a little longer to bring out but it can be done! And our girls ate that at the wedding and had NO issues!
Queso is a no go though folks
And the Tyler team of managers are awesome! One went and prepared some fresh corn tortillas on a separate grill to avoid cross contamination.
Chuys has been great for us!
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
No gluten free menu, but can find gluten free options! I had the quesadillas in corn tortillas.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
While they don’t have a GF menu or dedicated fryer, the general manager and her kitchen manager are both very knowledgeable about gluten free and cross contamination . I also react to corn and they worked with me to serve me a delicious meal. My fam was so excited to have Tex Mex!
— Very
— No gluten-free information on the menu
— Some
— Excellent
I called and spoke to the manager and asked if there was anything gluten free and she told me I could get a salad. I ordered a salad with chicken and I explained to the server that the chicken had to be cooked on a clean surface with clean utensils to avoid cross contamination. The salad was very good but the chicken definitely had gluten as I was sick as soon as I got home.
— Not at all
— No gluten-free information on the menu
— None
— Poor
If you are celiac just...don’t...with this place. Nothing is gluten free. The chips are fried in shared fryers and all of the dips (queso, creamy jalapeño) have gluten. The salsa and guacamole are safe. The meets have beer in the marinade and even the pure corn tortillas are prepared in the same space as the flour tortillas. Specifically for this location if you’re craving Mexican or Tex Mex you would do best by going across the street to Cantina Laredo.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
Called in advance to make sure they had enough gluten-free options to create a meal. They said yes. They had a gluten-free menu. Many of the things on that menu were discontinued. Once we figured out something that halfway resembled a meal, there was rice in the beans and the rice is not on the gluten-free menu. Cross contamination. At least it was visible. I asked if they would take off part of the bill since some of that meal Could not be eaten. They literally took off two dollars. Not feeling great after eating so possibly cross-contamination likely. Will not be returning. Server was kind and friendly and did her best to be helpful. I would give zero stars if possible. Food allergies are not something to be messed with. This was my second attempt with this restaurant since they opened.
No
They fry their chips in the same fryer as everything else. So they aren’t safe. Their chicken and steak is marinated in beer. It’s not safe. I ordered non marinated chicken tacos after I was told it’s an option on corn tortillas. They came out on flour. When we sent them back and asked for it to be redone fresh bc I will get sick from the meat being in the flour, my husband watched the cook just switch it over. The kitchen manager fixed it and apologized but if you have severe allergies just skip this place.
— Not at all
— No gluten-free information on the menu
— None
— Poor
I enjoyed my experience my waiter also had a gluten allergy so he was very knowledgeable about my questions. I ended up getting soup and salad it was great! The manager did come out to let me know the chips are cooked in the same fryer as wheat products. Though the menu items were less than desirable the staff made up for it.
— Not at all
— No gluten-free information on the menu
— Not Much
— Excellent
Asked for a gluten free menu. The manager came over and told me all the things I could not have. Basically boiled down to roasted chicken with a few choices of sauce and beans. Pretty much everything is cross contaminated. Even the rice.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
The managers and staff prefer to come to the table to give options for GF menu items and make it more personal rather than offer a preprinted menu. The enchiladas are made fresh everyday and are gluten free. If there's a possibility of cross contaminating they will clean off the kamal to prepare your corn Tortillas special for you. The Chips are complementary and are completely Gluten free along with their Creamy jalapeño dip!
— Very
— No gluten-free information on the menu
— Some
— Excellent
No tienen ninguna opción libre de gluten
— Not at all
— No gluten-free information on the menu
— None
I was told the meal I was eating was gluten free by my waiter. He later explained it was not actually gluten free. I had already eaten enough to cause a month of pain. Do not eat here.
— Not at all
— No gluten-free information on the menu
— None
— Poor
The Boom Boom Chicken Enchiladas with rice and beans are great! I have never been sick from this meal with chips.
— Separate gluten-free menu
— Some
— Excellent
We read some old posts that Chuy’s was not gluten friendly but we found out different. The kitchen manager was great! He was able to show us the precise menu options that he could assure would be served gluten free for our celiac daughter. She LOVED the chicka chicka boom boom enchiladas!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Chuy’s does NOT have a gf menu. From information online, they marinate their meat in beer, so no meat is GF. They also cook everything in the same fryer if you are really sensitive. Pretty disappointing for Mexican food since most of the time it is GF.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
The kitchen manager Miguel is always amazing. Their enchiladas and chips are gf. Unfortunately their rice has a cross contamination risk and all fajita meat is marinated in beer. However, they can make a plain chicken breast for fajitas if requested.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
— Separate gluten-free menu
— Some
— Good
When I asked about a gluten-free menu the manager , Brent, came to our table. He was very knowledgeable of gf issues and assured me that the folks in the kitchen are also. There are several delicious gf options. Ask questions and choose carefully.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
This location is closer permanently!
— Some
No, avoid this place is not good. Not worth the price and barely any gluten free options.
Food SUCKS. Only two or three options and they are terrible. I will never be back here
— Not at all
— Separate gluten-free menu
— Not Much
— Poor
Were pretty knowledgeable. They helped me find something gluten free I could eat.
I had the boom boom chicken with rancherito sauce. Tortillas were corn and all the sauces are gluten free. Good food.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
No gluten free menu, but the manager came to the table to give gluten free options. I had beef enchilada and beans. They have 3 options for sauce as well. I would come again.
They are very aware that cross contamination is a possibility on their entire menu except one salad.
I ordered the one salad they told me would not have risk of being cross contaminated. It was delicious! I would recommend it to someone who wasn’t gluten free because it was so good!
— Not at all
— No gluten-free information on the menu
— Some
— Excellent
Do not eat at this place if you are Celiac or avoiding gluten. Everything is marinated in beer.
— Not at all
— No gluten-free information on the menu
— None
— Poor
I should have done my research beforehand. The waiter checked on the chips, queso and taco salad minus the shell and told me they were safe to eat. I was already feeling sick before my meal arrived. After eating at the restaurant I called to talk to a manager and learned that chips are fried with all the other gluten-containing items and flour is put in almost everything they make including the meats and queso. Very disappointed and will not be returning here.
— Not at all
— No gluten-free information on the menu
— None
— Poor
The staff was knowledgeable about gluten free menu items and aware of cross contamination. Dedicated fryer for tortilla chips.
Manager Judith was amazing for my celiac teen. Made fresh baked chips, fresh queso with no roux just for her, gave her a beautiful set up to make her own nachos (what she wanted) that was safe.
As soon as I asked for GF options the waitress brought me corn tortillas since I couldn’t eat the chips and let us know that they don’t have a separate menu but they are trained on it and have a list of modifications they keep in the back. She asked what I wanted and helped me make the adjustments needed to make it GF
Yes
Do NOT eat here if you have any type of gluten intolerance.
No
I let the waitress know as soon as i got there that I needed to know their GF options, and it is their procedure to send the manager to talk to you about it. The manager specifically asked why I needed GF- when i told her I was celiac, she knew exactly what to tell me was off limits, was very knowledgeable about cross-contamination, and told me what was at risk. She baked me a separate batch of chips, and told me to order without rice bc the rice was at risk for cross-contamination. I ordered the stacked enchiladas with no rice- the corn tortillas, roasted chicken, tomatillo sauce and refried beans are all GF. It was very easy to order after speaking to the manager.
Yes
You don’t have a GF menu if you can’t offer a meal! Most frustrating experience when you are excluded from almost every item in the place. reminds me of how fast food restaurants list their condiments as GF. That does not mean you have a GF menu. Don’t waste your time.
No
Talk to the manager before you order. Very knowledgeable and helpful. Chips were baked vs. fried and found out all meat can be made gluten free. Manager worked with me to make a custom meal that met all my dietary needs.
The managers are always very willing to help, so don’t hesitate to ask! They need to clean the tortilla hot top before making safe tortillas. The kitchen doesn’t have dedicated space, but they are super nice and willing to accommodate! The ranchero sauce is probably the safest for enchiladas. Make sure to ask for pulled chicken or ground sirloin.